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North Lakes Hotel And Spa

4.0 star property

Choose dates to view prices

Photo gallery for North Lakes Hotel And Spa

A modern house with a fire pit in the yard, a covered outdoor seating area, and large windows.
A wedding venue with a stone fireplace, clear chairs, and floral arrangements.
An indoor swimming pool with wooden ceiling beams, seating area, and framed pictures on the walls.
A restaurant with a long, tufted bench seating area, wooden beams, and hanging woven light fixtures.
A spacious living area with a stone fireplace, leather sofas, and hanging pendant lights.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Ullswater Road, Penrith, England, CA11 8QT
  • Place, Penrith Castle
    ‪9 min walk‬
  • Place, Penrith & Eden Museum
    ‪16 min walk‬
  • Place, Rheged
    ‪1 min drive‬
  • Airport, Carlisle (CAX)
    ‪36 min drive‬

Room options

View all photos for Cosy Double

A hotel room with a large bed, a chair, a small table, and a window with curtains.

Cosy Double

9.0 out of 10
Wonderful
(30 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

A cozy hotel room with a bedside table holding a mug with a sheep design, a book, and a lamp.

Double or Twin Room

8.6 out of 10
Excellent
(24 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a nightstand with a cup and a book, a chair, and a window with curtains.

Superior Double Room

9.0 out of 10
Wonderful
(18 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Family Room

A hotel room with a bed, a desk with a chair, a small table, and a TV.

Superior Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Suite

A hotel room with a bed, a sofa, a desk, and a window with a view of greenery.

Family Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room

A hotel room with a large bed, a bedside table, a chair, a lamp, and a framed picture on the wall.

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A hotel room with a large bed, two armchairs, a small side table, a TV, and a luggage rack.

Junior Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Or Twin Room

Desk, iron/ironing board, free WiFi, individually decorated

Standard Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Signature Family Room

A hotel room with a bed, a desk, a chair, a small table, a TV, and a window with curtains.

Signature Family Room

  • Sleeps 2
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

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About this property

North Lakes Hotel And Spa

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.
North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and hair dryers. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.
North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at North Lakes Hotel And Spa. During your stay, you're just a quick walk from Eden Valley. Features include free WiFi in public areas and free self parking, plus a full-service spa.
  • Free WiFi
  • Free self parking
  • Enjoy local cuisine while dining at Penrith
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Indulge with body treatments, body scrubs, or body wraps at North Lakes Spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 10 minutes by foot from Penrith Castle and a 2-minute drive from Rheged
North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
North Lakes Hotel And Spa has a restaurant serving lunch, dinner, and light fare.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Penrith

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 732 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel
North Lakes Hotel Penrith
North Lakes Penrith
North Lakes And Spa Penrith
North Lakes Hotel Spa
North Lakes Hotel And Spa Hotel
North Lakes Hotel And Spa Penrith
North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 549 out of 1002 reviews
Rating 8 - Good. 307 out of 1002 reviews
Rating 6 - Okay. 86 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Colette

Liked: Cleanliness, staff & service, property conditions & facilities
Great food and spa
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Leonard

A very clean comfortable hotel with friendly staff.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful, friendly staff and excellent amenities and food.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel and spa is lovely. Staff are excellent in all areas of the hotel - reception, spa, housekeeping, all excellent customer
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel. Room really spacious with very comfortable bed.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tamzen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely love this hotel, its so family friendly and has everything you need for a great holiday. My kids loved the pool, the breakfast was amazing with a lot of variety. This is our second time visiting this hotel and we would go again. Great loacation with many great walk and sights nearby.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Beverley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely breakfast. Good choices.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities
Great clean room, great food and great staff. Easy to park and accessible
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities
Facilities in room were great
Stayed 1 night in Feb 2026
Verified review

8/10 Good

birgit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, amenities, property conditions & facilities
Great room and great facilities
Stayed 1 night in Nov 2025
Verified review

8/10 Good

beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful, rooms lovely and clean! The swimming pool and spa facilities, steam room were very good and very relaxing! The food at the FYR restaurant on site was lovely and reasonably priced aswell. The only cons I would say is that the drinks at the bar and and the pool are very expensive, considering the amount you are spending on everything else, in my opinion they don’t need to be that expensive. Overall had a very relaxing weekend, and I would return.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

pascale

Liked: Cleanliness, staff & service
Nice faculties comfortable beds friendly staff. Spa often very busy
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Caroline

Clean room, good check in , delicious breakfast
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Annie

Liked: Cleanliness, staff & service, amenities
Room was great, very spacious and spotlessly clean. And the pillows (heavenly)
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Azad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Excellent and courteous service. Staff very knowledgeable and friendly. Will come again. No issues.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Mally

Liked: Cleanliness, staff & service, amenities
Clean room,polite staff
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay extra for using the spa facilities however we went down twice during our stay and you could have just walked straight in. Didn’t check if we had paid or not.
Stayed 1 night in May 2026
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice enough but could not believe they wanted to charge us £15 each to use swimming pool because we booked through yourselves
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Goid selection for breakfast. Polite staff and very clean despite the building work ongoing
Stayed 1 night in Jan 2026
Verified review

8/10 Good

john

Liked: Cleanliness, staff & service, amenities
staff very helpful, especially a member of staff in the restaurant. facilities were good, even during some renovations.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Stewart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One-night stop in extended trip. Very convenient location (just off the M6). Minor confusion - hotel uses US floor numbering (ground floor is 0, not "Ground"). Had room service which was a bit expensive for what it was, but food OK. Breakfast good with plenty selection.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Sheila

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was ideal for my 2 night stay in Penrith. The room was clean and comfortable with tea/coffee facilities and robes/slippers available for the pool and/or spa. Pool and gym opening hours were good and the gym is well equipped. Staff in all areas were helpful and friendly. The restaurant menu offered a varied selection and I ate there on both evenings. The atmosphere overall was relaxing. It was an ideal place to stay for my first visit to Penrith and I'd be happy to stay again.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ijeamaka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my breakfast and the service I received was impeccable 👌
Stayed 1 night in Dec 2025

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