North Lakes Hotel And Spa

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Hot tub

Explore the area

Ullswater Road, Penrith, England, CA11 8QT

Penrith Castle
‪9 min walk‬
Rheged
‪2 min drive‬
Lowther Castle and Gardens
‪6 min drive‬
Carlisle (CAX)
‪32 min drive‬

Room options

Cosy Double

Wonderful

19 sq m
Sleeps 2
1 Double Bed

Family Suite

Exceptional

22 sq m
Sleeps 4
1 King Bed and 1 Queen Sofa Bed

Superior Double Room

Excellent

22 sq m
Sleeps 2
1 Double Bed

Double or Twin Room

Excellent

20 sq m
Sleeps 2
1 Double Bed OR 2 Twin Beds

Superior Family Room

Wonderful

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Junior Suite (Four Poster)

Sleeps 2
1 King Bed

Standard Room

18 sq m
Sleeps 2
2 Twin Beds

Suite (Four Poster)

22 sq m
Sleeps 2
1 Double Bed

Similar properties

Pet-friendly
Parking included
Free WiFi
Restaurant

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

North Lakes Hotel And Spa

Hotel with a full-service spa, a quick walk to Penrith Castle

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

North Lakes Hotel And Spa offers 84 accommodations with coffee/tea makers and bathrobes. These individually decorated accommodations include desks. Digital television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Penrith hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

North Lakes Spa has 5 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at North Lakes Hotel And Spa. During your stay, you're just a quick walk from Penrith Castle. Features include free WiFi in public areas and free self parking, plus a full-service spa.

Free WiFi
Free self parking
Enjoy local cuisine while dining at Penrith
Cooked-to-order breakfast served daily for a fee
Take a swim in the indoor pool or soak in the hot tub
Indulge with massages, body treatments, or facials at North Lakes Spa
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests have great things to say about the helpful staff and the clean accommodations
10 minutes by foot from Penrith Castle and a 2-minute drive from Rheged

North Lakes Hotel And Spa offers its guests a full-service spa, an indoor pool, and a health club. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A hot tub, a sauna, and spa services are also featured at the business-friendly North Lakes Hotel And Spa. Self parking is free.

This 4-star Penrith hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7 AM to 9:30 AM and on weekends from 7:30 AM to 10 AM.

North Lakes Hotel And Spa has a restaurant serving lunch, dinner, and light fare.

Late night fare is available from 24-hour room service.

Languages

English, Polish, Ukrainian

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Free self parking on site

Food and drink

Cooked-to-order breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 16.95 to 19.95 per person
A bar/lounge
A coffee shop/cafe
A restaurant

Restaurants on site

Penrith

Things to do

Full-service spa
Health club
Hot tub
Indoor pool
Sauna
Steam room

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

732 square feet of conference space
Business centre
Meeting rooms

Outdoors

Pool loungers
Terrace

Full-service spa

5 treatment rooms
Body scrubs
Body wraps
Facials
Hot tub
Manicures/pedicures
Prenatal massages
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar near toilet
Lift
Wheelchair accessible (may have limitations)

1 building
3 floors
Banquet hall
Built in 1985
Fireplace in lobby
Smoke-free property

Room amenities

Bedroom

Bedsheets provided

Bathroom

Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

43-inch TV with digital channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Desk
Heating
Individual decor
Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Christmas Day and New Year's Eve:

Dining venue(s)

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for cooked-to-order breakfast: approximately GBP 16.95 to 19.95 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Facilities fee: GBP 15 per person, per stay and includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Cashless transactions are available

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

North Lakes Hotel

North Lakes Hotel Penrith

North Lakes Penrith

North Lakes And Spa Penrith

North Lakes Hotel Spa

North Lakes Hotel And Spa Hotel

North Lakes Hotel And Spa Penrith

North Lakes Hotel And Spa Hotel Penrith

North Lakes Hotel And Spa Reviews

8.8

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

Stephen

Travelled with group

15 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Heidi

15 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

Ian

Travelled with partner

12 Mar 2025

Liked: Cleanliness

Disliked: Property conditions & facilities

The images of the property give a false impression of the immediate area and the quality and uniqueness of the building….it is hugely disappointing in appearance and ambience beyond the common areas

Stayed 1 night in Mar 2025

4/10 Poor

Chris

Business traveller

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Expedia booking did not make it clear that use of the gym was not included in the price I had paid. I had booked the hotel because it had a gym I thought I could use. When checking in I was told I could only use the gym if I paid an additional £15. This is not what I was expecting

Stayed 1 night in Mar 2025

8/10 Good

Gary

Business traveller

11 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Expected more

Somewhat obsessed with booking me in for breakfast 3+ days in advance of staying, Dir to availability, and it didn’t reach 50% capacity. WiFi in the room was poor, which hindered me working and watching a movie. Comfortable stay, lovely bar and fireplace area.

Stayed 1 night in Mar 2025

2/10 Terrible

Dexter

28 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Neil

Business traveller

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic spa hotel

We love this hotel, the decor is brilliant and very fitting for the Lake District. Pool and gym are great. But you have to pay £15 if you don’t book direct. EV charging. Lovely bar and restaurant

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Business traveller

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

Excellent hotel. Although it now seems strange to book in for a breakfast timeslot when it has become self service.

Stayed 1 night in Feb 2025

8/10 Good

Blair

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

18 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Appearances are only surface-deep

It’s appears that this Hotel must be struggling financially. They charge £15 per head for use of their pool and this is only shown in the fine print. The shampoo in your room is available for purchase at £26 a bottle but these aren’t new bottles - guests before you have also used them. Charging more than £50 for shampoo and conditioner is simply an insane price. The robes have supermarket-style antitheft devices on them, again suggesting a problem with cost management. The walls were so thin we could hear the guy next door coughing all night and at 6am kids were running up and down the hallway shouting like they were in a Travelodge. There were hotels nearby which were 30% cheaper which might have been a better choice.

Stayed 1 night in Feb 2025

8/10 Good

Craig

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a nice weekend away - let down by noisy dogs being left in adjacent room & limited things to do around the hotel but all facilities in the hotel were great

Stayed 2 nights in Feb 2025

10/10 Excellent

David

17 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Karen

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place little expensive

We really enjoyed our stay, I just think it was a little expensive, we had a facial that cost £55 and it only lasted 16mins on our actual face

Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Business traveller

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

8/10 Good

Chris

16 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Paul

Business traveller

12 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business Trip

Enjoyable and comfortable stay for business and would stay again and hopefully take advantage of the pool next time. Food and service was excellent

Stayed 1 night in Feb 2025

8/10 Good

Chris

11 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Feb 2025

10/10 Excellent

Rebecca

3 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A lovely room and nice spa and gym facilities! Good in-room amenities too.

Stayed 2 nights in Jan 2025

10/10 Excellent

Mandy

Travelled with partner

26 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Fabulous

Stayed 2 nights in Jan 2025

10/10 Excellent

Rachael

Travelled with partner

25 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Couldn’t fault any aspect of this hotel. The decor, ambiance, staff, cleanliness, all excellent. Rooms lovely, beds incredibly comfortable, spotlessly clean. Spa looked lovely and the restaurant and the food was amazing. We will be back.

Stayed 1 night in Jan 2025

10/10 Excellent

David

Business traveller

21 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Stayed 1 night in Jan 2025

4/10 Poor

kieran

Business traveller

20 Jan 2025

Disliked: Cleanliness

iffy

Not a great impression £106 for the night, stained carpet. 2 beds put together for a "king size". Have to pay extra £15 for use of spa facilities, but this wasn't stated. Didn't eat here as waiting time was 3.5hrs.

Stayed 1 night in Jan 2025