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Hotel Penzance

4.0 star property

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Photo gallery for Hotel Penzance

Superb Sea View Rooms
Aerial view
Terrace/patio
Panorama Sea View Double or Twin
Interior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Parking available
  • Business services

Explore the area

View in a map
Britons Hill, Penzance, England, TR18 3AF
  • Place, Union Hotel
    ‪11 min walk‬
  • Place, Penzance Beach
    ‪14 min walk‬
  • Place, Penzance Ferry Terminal
    ‪14 min walk‬
  • Airport, Penzance (PZE-Penzance Heliport)
    ‪15 min walk‬

Room options

View all photos for Single Room

Single Room

Single Room

8.0 out of 10
Very good
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Large Double or Twin

Large Double or Twin

Large Double or Twin

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Partial Sea View Double

Premium bedding, pillow-top beds, individually decorated

Partial Sea View Double

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Sea View Double or Twin

Superior Sea View Double or Twin

Superior Sea View Double or Twin

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Panorama Sea View Double or Twin

Panorama Sea View Double or Twin

Panorama Sea View Double or Twin

10.0 out of 10
Exceptional
(2 reviews)
  • 18 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Cosy Double

Cosy Double

Cosy Double

8.4 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superb Sea View Rooms

Superb Sea View Rooms

Superb Sea View Rooms

9.0 out of 10
Wonderful
(6 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Sea View Double Room

Superior Sea View Double Room

Superior Sea View Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Penzance

Victorian hotel with a seasonal outdoor pool and a coffee shop
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a seasonal outdoor pool, and conference space.
Hotel Penzance offers 25 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 32-inch LED televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Penzance. During your stay, you're just a quick walk from St John the Baptist Church, Penzance. Free WiFi in public areas, a free manager's reception, and a restaurant are available.
  • Free WiFi
  • Enjoy Modern European cuisine and ocean views while dining at The Bay Restaurant
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Steps from St John the Baptist Church, Penzance and 7 minutes by foot from Wharfside Shopping Centre
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

Event space at this hotel measures 377 square feet (35 square meters) and includes conference space. A seasonal outdoor pool, a library, and a terrace are also featured at the business-friendly Hotel Penzance. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Penzance hotel is smoke free.

The hotel hosts a free manager's reception daily.
The Bay Restaurant - Overlooking the ocean and pool, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Parking on site (GBP 8.95 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • The Bay Restaurant

Things to do

  • Library
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 377 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1900
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between October 1 and May 1.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25 per night.
  • Cribs (infant beds) are available for GBP 10.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 8.95 per day
  • Crib (infant bed) fee: GBP 10.0 per day
  • Rollaway bed fee: GBP 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
The front desk at this property is open daily from 7:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in August.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Penzance
Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Hotel
Hotel Penzance Cornwall
Hotel Penzance Penzance
Hotel Penzance Hotel Penzance

Hotel Penzance Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 261 out of 457 reviews
Rating 8 - Good. 129 out of 457 reviews
Rating 6 - Okay. 43 out of 457 reviews
Rating 4 - Poor. 17 out of 457 reviews
Rating 2 - Terrible. 7 out of 457 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jeannette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

The room was very comfortable and the bathroom was great and very clean. The views were lovely and the pool looked great although the weather was not conducive to swimming. All the staff were very friendly and helpful and the food was excellent. I especially liked the pastries on the buffet and the cooked breakfast was delicious. Thank you for a lovely stay.
Stayed 1 night in Sep 2025

8/10 Good

Nirit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Anthony

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

It’s ok, but not the best

Over priced for what it is. Stopped serving food early, get there early if you require dinner, not possible for me as I was on bussiness.
Stayed 1 night in Jul 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kaisely the Receptionist was very attentive and very helpful and friendly this morning. She took all of my complaints onboard and apologised sincerely for the lukewarm water during my stay. I know sausages and the sausages I was served yesterday were of such poor quality with a texture thats no meat. And there was this incident of someone trying to get into my room without my permission after I responded and said "a moment" Overall though, my experience was good but it could have been better considering it's a 4 Star hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We extended our stay!

We spent 3 nights at this hotel. Originally we planned only 2 nights, but decided to extend, because we liked it so much, so we had a chance to try more than one rooms. The location is beautiful, the rooms looked great, the beds were comfy and the staff were super friendly and helpful.
Stayed 2 nights in Aug 2025

8/10 Good

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Yvonne, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

6/10 Okay

Mary

Stayed 1 night in Aug 2025

10/10 Excellent

matthhew

Travelled with partner
Liked: Amenities
Wow what a view from room and bed comfy and great to stay in car park we had to pay for was bit of a suprise as says parking when booked but great please and great location
Stayed 1 night in Aug 2025

6/10 Okay

Rachel

Travelled with partner
Disappointed with a few key details during my stay. The pool was advertised as open until 8pm, but was actually closed by 6pm frustrating for those planning to use the facility in the evening. The check-in greeting felt impersonal and lacked warmth. Additionally, the room wasn’t up to expected cleanliness standards, with a stained chair and noticeable food crumbs under it.
Stayed 1 night in Aug 2025

6/10 Okay

Antoine

Travelled with family
Liked: Cleanliness, staff & service
Breakfast was below average in my opinion. Good but not good enough for 4-star hotel charging those prices. Also surrounding is too quiet with not much to do. I would recommend staying in St Ives instead. Much more vibrant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rebecca

Lovely staff
Stayed 5 nights in Mar 2025

4/10 Poor

Jane

Disliked: Cleanliness, property conditions & facilities
stair carpets and carpet in room very dirty, table in dining room dirty oily sticky . one layed with crumbs still on windows so dirty at sides could see out, uneaxpectedlu had to pay for parking. room 3 despite being about 16 with a cool change outside was very very hot we kept fan on and still couldnt have any bedding - wont stay again
Stayed 1 night in Jul 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay - Delicious Breakfast

I stayed in a small single room. It needed more airflow, but a fan was provided, making the room very comfortable. I enjoyed tea on the patio in the afternoon. The best part of my stay was breakfast... delicious!!
Stayed 1 night in Jun 2025

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice spacious, airy and tastefully decorated room with all the necessary accessories and features. The service was excellent and friendly. The setting, with a beautiful view of Penzance and the harbour from the breakfast room, was particularly good. The swimming pool set in lovely semi-tropical gardens was a real joy to be in. My only gripes were: the shower, although providing ample hot water at more than adequate pressure, was nevertheless not easy to control the temperature of; the room TV - a large good quality Samsung - was not connected to an aerial so not terrestrial channels, and Prime Video did not allow logins to ones personal account. I am planning on staying there again 😊
The room-kettle, which tastefully blended with the decor
Stayed 4 nights in Jun 2025

6/10 Okay

Julie

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

The hotel is beautiful and so was the room There were lovely little extra too The restaurant food was superb
Stayed 1 night in May 2025

8/10 Good

Ann

Stayed 1 night in May 2025

10/10 Excellent

Deborah

Stayed 3 nights in May 2025

8/10 Good

Lynn

Liked: Cleanliness, room comfort
Very friendly staff. Very leisurely evening meal..
Stayed 3 nights in May 2025

10/10 Excellent

Aditya, London

Stayed 1 night in May 2025

8/10 Good

Judith

Business traveller
Liked: Amenities
Extremely steep hill for anyone arriving on foot with case..exhausting! Spacious hotel, good restaurant attached, lovely views. Pleased overall with my room, but it was so configured there was no room for any chair.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly staff warm welcome
Stayed 1 night in Apr 2025

10/10 Excellent

Diana

Liked: Amenities
....great attention to detail and comfort....great location
Stayed 1 night in Feb 2025

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