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3.8 out of 5

"Enjoyed our stay would come again " More

By a verified traveller on Tue 19 Dec 2023

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Standard Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max
€55* Per night/room 28 Apr - 29 Apr

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

The breakfast at Copthorne Hotel Plymouth gets good marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from University of Plymouth. Free WiFi in public areas, a restaurant and a gym are available.

  • Free WiFi
  • Enjoy a bite to eat at 50 North Brasserie, a brasserie that serves British cuisine
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 13 minutes by foot from Plymouth Pavilions and a 4-minute drive from Home Park

Copthorne Hotel Plymouth ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Copthorne Hotel Plymouth

Everyone (3) Couples (1) Family (2)
5 out of 5
Enjoyed our stay would come again

Posted by on 19 Dec 2023

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Comment from Hotel Management

20 Dec 2023 by Raj

Dear James,Thank you for your five-star review - we love to hear feedback about guests' stays and are delighted to hear that everything exceeded your expectations!At the Copthorne, we pride ourselves on delivering the most memorable of experiences, and I am so pleased you enjoyed everything about your time with us and it has made such a lasting impression.We all look forward to welcoming you back to The Copthorne in the future.Kind regards,Raj SrinivasanGeneral Manager

4 out of 5
Very good service, accomodating to our needs, good location, bit dated needs updating in rooms.

Posted by on 23 Aug 2021

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Comment from Hotel Management

26 Aug 2021 by Raj

Dear Guest, Thank you very much for taking the time to share your feedback following your recent stay with us at The Copthorne. We genuinely value and appreciate your feedback and are very happy you enjoyed your experience with us. I am delighted to read that you felt well cared for by our great team of service professionals and that you appreciated the recommendations from the staff . Thank you also for your compliments on the bedroom. It was my pleasure to share your kind words with our entire team this morning who were very happy to receive this feedback. We very much look forward to welcoming you back to The Copthorne in the near future. Kind regards, Raj Srinivasan Hotel Manager

4 out of 5
Good Location and hotel own underground parking .

Posted by on 15 Mar 2020

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Comment from Hotel Management

16 Mar 2020 by RS

Dear Guest, Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay. Please rest assured that your comments have been shared with the entire Team. We all hope to have the opportunity to welcome you back in the near future. Kind regards, Raj Singh General Manager

4 out of 5

Posted by on 2 Feb 2020

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Comment from Hotel Management

4 Feb 2020 by RS

Dear Guest, Thank you so much for your kind feedback. I am delighted to read that everything was perfect during your stay. Please rest assured that your comments have been shared with the entire Team. We all hope to have the opportunity to welcome you back in the near future. Kind regards, Raj Singh General Manager

3 out of 5
Dated and no air con , but good location. Overpriced for what it is

Posted by on 8 Jul 2019

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Comment from Hotel Management

9 Jul 2019 by RS

Dear Guest, Thank you for taking the time to tell us about your experience at the Copthorne Hotel Plymouth. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Copthorne, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Raj Singh

4 out of 5
Good value , clean comfortable room, excellent location for the city centre

Posted by on 29 Jun 2019

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Comment from Hotel Management

30 Jun 2019 by RS

Dear Guest, Thank you for sharing your feedback. It is always rewarding to receive such praise regarding our products and services. Compliments like yours keep us all very motivated in creating an amazing experience for our guests. The whole team looks forward to welcoming you back soon. Best regards, Raj Singh General Manager

2 out of 5
Virtually no car parking - had to park in supermarket. Shabby looking hotel indeed of refurb. Check in was ok.. check out was dismissive. Hotel is located in a rough looking area... I expected my car to have gone the following morning..

Posted by on 17 Jun 2019

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4 out of 5
Very convenient location when you travel by train and proximity of the town centre

Posted by on 9 Apr 2019

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Comment from Hotel Management

17 Apr 2019 by RS

Dear Guest, We very much appreciate your comments regarding your stay at the Copthorne Hotel Plymouth. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Raj Singh

4 out of 5

Posted by on 23 Jul 2019

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Comment from Hotel Management

30 Jul 2019 by RS

Dear Guest, Thank you for your posting your feedback on website regarding your overall experience. We are delighted to read your complimentary comments on the hotel’s product and services. Moreover we thank you for recommending us to other traveller’s as the preferred hotel of stay while in Plymouth. Your patronage is appreciated and our team would be delighted to welcome you back in the near future. Sincerely yours, Raj Singh General Manager

About the Copthorne Hotel Plymouth

Location Armada Way, Plymouth, England PL1 1AR

Property Features

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, tour or ticket assistance, and concierge services are also featured at the eco-certified Copthorne Hotel Plymouth. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Plymouth hotel is smoke free.

  • 1 building
  • 135 guestrooms or units
  • 5 levels
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Plymouth Station (1 km / 0.6 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Copthorne Hotel Plymouth offers 135 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

  • Sitting area
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:30 AM.

50 North Brasserie – This brasserie specialises in British cuisine and serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

50 North Bar – This bar specialises in British cuisine and serves brunch, lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Personal motor watercraft nearby
  • Ecotours nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

This property uses eco-friendly cleaning products

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, JCB International, debit cards and cash. This property uses eco-friendly cleaning products.

For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Contactless check-out is available.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Staff does not wear personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Children stay free - maximum age 2
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 14.95 for adults and from GBP 7.50 for children
  • Self-parking fee: GBP 9.00 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copthorne Hotel Plymouth
  • Copthorne Plymouth
  • Copthorne Plymouth Hotel
  • Hotel Copthorne Plymouth
  • Plymouth Copthorne
  • Plymouth Copthorne Hotel
  • Copthorne Hotel Plymouth Hotel
  • Copthorne Hotel Plymouth Plymouth
  • Copthorne Hotel Plymouth Hotel Plymouth

You should know

  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.