New Continental Hotel, Sure Hotel Collection by Best Western

VIP Access

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Where to?

Dates

August 2025

September 2025

Experience the grandeur of New Continental, featuring a striking corner tower with a dome and symmetrical design.

Formal events are hosted in this elegant space, featuring rows of chairs and a carpet with floral patterns.

Relax by the pool with a good book and a refreshing drink.

Relax in our inviting lobby, featuring a reception desk, comfortable seating area, and elegant chandelier.

Two single beds with white linens and blue headboards, paired with a flat-screen TV and comfortable seating area.

Overview
Rooms
Location
Policies

Very good

Popular amenities

24/7 front desk
Bar
Room service

Explore the area

Millbay Road, Plymouth, England, PL1 3LD

Hoe Park
‪6 min walk‬
University of Plymouth
‪12 min walk‬
National Marine Aquarium
‪17 min walk‬

Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.

Expect exceptional service
Extra savings and perks for BONUS+ members

Learn more about VIP Access

Room options

Relax in this inviting space with a comfortable bed, desk, and mirror.

Standard Room, 1 Single Bed, Non Smoking

Exceptional

14 sq m
Sleeps 1
1 Twin Bed

Cozy retreat with a neatly made bed, wooden headboard, and a comfortable armchair.

Family Room, Multiple Beds, Non Smoking

Very good

27 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Relax in comfort with a large bed, nightstand, and TV, plus a small table and chair for your convenience.

Standard Room, 1 Double Bed, Non Smoking

Very good

22 sq m
Sleeps 2
1 Double Bed

Superior Room, 1 Queen Bed, Non Smoking (Converts to 2 Twin Beds)

Excellent

22 sq m
Sleeps 2
1 Queen Bed

Two double beds with white linens and brown throw pillows, a wooden headboard, and a large window with a view.

Family Room, Multiple Beds, Non Smoking

Good

27 sq m
Sleeps 4
1 Double Bed and 2 Twin Beds

Two single beds with wooden headboards and white bedding, complemented by bedside tables and a wall-mounted telephone.

Family Room, Multiple Beds, Non Smoking (with Sofabed)

Sleeps 5
1 Double Bed and 2 Twin Beds

Comfortable sleeping area with a neatly made bed, television, and dresser.

Standard Room, Multiple Beds, Non Smoking, Connecting Rooms

Very good

36 sq m
Sleeps 5
1 Double Bed and 3 Twin Beds

Standard Room, 2 Single Beds, Non Smoking

Very good

16 sq m
Sleeps 2
2 Twin Beds

Classic four-poster bed and traditional furnishings create a serene space for rest and relaxation.

Standard Room, 1 Double Bed, Non Smoking, Jetted Tub (Four Poster Bed)

Wonderful

Sleeps 2
1 Double Bed

Two single beds with wooden headboards and white bedding, complemented by a woven throw blanket and vintage-style telephone.

Standard Room, 2 Single Beds, Non Smoking (Small Room)

Exceptional

Sleeps 2
2 Twin Beds

Enjoy a comfortable stay with a bed against the wall, a desk, chair, and TV, plus a large wardrobe and window with an outside view.

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Good

Sleeps 2
1 Double Bed

Cozy loft-style bedroom with a single bed, nightstand, and radiator.

Standard Room, 1 Single Bed, Non Smoking (Small Room)

Wonderful

Sleeps 1
1 Twin Bed

Similar properties

Welcome to our hotel lobby, featuring a vibrant mural and comfortable seating areas.

Pet-friendly
Free WiFi
Restaurant
Gym

for 1 room

includes taxes & fees

19 Aug - 20 Aug

About this property

New Continental Hotel, Sure Hotel Collection by Best Western

Family-friendly hotel with a fitness center and a sauna

An indoor pool, a restaurant, and a fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.

New Continental Hotel, Sure Hotel Collection by Best Western offers 99 accommodations with hair dryers and irons/ironing boards. These individually decorated and furnished accommodations include desks. Flat-screen televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us they can't get enough of the breakfast at New Continental Hotel, Sure Hotel Collection by Best Western. During your stay, you're just a quick walk from Plymouth Pavilions. Features include free WiFi in public areas, plus an indoor pool and a restaurant.

Free WiFi
Enjoy British cuisine while dining at Steve's Brasserie
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Guests really like the accommodations for the cleanliness and overall comfort
Steps from Plymouth Pavilions and 5 minutes by foot from Theatre Royal, Plymouth

New Continental Hotel, Sure Hotel Collection by Best Western offers its guests a children's pool, an indoor pool, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3025 square feet (281 square meters) and includes conference space. The family-friendly New Continental Hotel, Sure Hotel Collection by Best Western also features complimentary newspapers in the lobby, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Plymouth hotel.

For a fee, guests can enjoy full breakfast daily from 7 AM to 10 AM.

Steve's Brasserie - This restaurant specializes in British cuisine and serves dinner only.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 7 per day)
Limited on-site parking

Food and drink

Daily full breakfast available 7 AM to 10 AM for a fee: GBP 15 per person
A bar/lounge
A restaurant

Restaurants on site

Steve's Brasserie

Things to do

Children's pool
Gym
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Children's pool
Highchair
Indoor pool
Laundry facilities

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop

Business services

3,025 square feet of conference space
Meeting rooms

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Wheelchair accessible (may have limitations)

5 floors
Built in 1886
Designated smoking areas
Reception hall

Room amenities

Bedroom

Bedsheets provided

Bathroom

Hair dryer
Private bathroom
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

Electric kettle
Limited room service

Desk
Dryer
Heating
Individual decor
Individual furnishings
Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

For any questions, please contact the property using the information on the booking confirmation

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

This property will place a credit card authorization upon check-in.

Guests paying in cash must provide a valid photo ID at check-in.

Renovations and closures

The following facilities or services will be unavailable from July 13 2025 to July 19 2025 (dates subject to change):

Swimming pool

Access methods

Staffed front desk

Pets

No pets allowed

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 15.00 per person
Self parking fee: GBP 7 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

Guests with mobility issues should contact this property in advance.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

New Continental Hotel Plymouth

New Continental Plymouth

New Continental Hotel Torquay

New Continental Torquay

The New Continental Hotel

New Continental Hotel Sure Hotel Collection by Best Western

New Continental Hotel, Sure Hotel Collection by Best Western Reviews

8.4

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

10/10 Excellent

David

Travelled with group

6 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great 2 night stay lovely staff made us very welcome ⭐️

Stayed 2 nights in May 2025

10/10 Excellent

H

27 Apr 2025

Stayed 3 nights in Apr 2025

6/10 Okay

Charles

25 Apr 2025

Liked: Cleanliness, staff & service, amenities

Well-priced hotel very centrally located, clean and tidy, comfortable bed, pleasant staff, decent breakfast. Because of where it's situated you get road noise, but if you're a light sleeper it's also very difficult to get much sleep before 2am and after 6am because the floors are so creaky. Any time someone moved around on the floor above, went past my door or up the nearby stairs, I was awake. Unavoidable in an old building like this, but something to bear in mind.

Stayed 1 night in Apr 2025

10/10 Excellent

Jacqui

23 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best place to stay

Stayed in the same room, which was great. Weather was brilliant.Great place to get away to.

Stayed 2 nights in Apr 2025

10/10 Excellent

Barington

21 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Peter

16 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Good

Stayed 1 night in Apr 2025

10/10 Excellent

Craig, Seward

15 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

John

15 Apr 2025

Stayed 1 night in Mar 2025

8/10 Good

Steve

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Was close to event and dining options being central.

Stayed 2 nights in Mar 2025

8/10 Good

Nicholas

6 Apr 2025

Liked: Cleanliness, staff & service

Good location

Stayed Friday and Saturday night. Good location as visiting Football ground and Pavillions for a concert. However room had a lovely view of a wall! Breakfast excellent in lovely breakfast room. Staff friendly.

Stayed 2 nights in Apr 2025

6/10 Okay

Mark

5 Apr 2025

Liked: Cleanliness

Stayed 3 nights in Mar 2025

6/10 Okay

Terry

3 Apr 2025

Liked: Cleanliness, staff & service

Hotel staff friendly and welcoming Window in my room would not shut fully so chilly on a night blind also broken but room was clean

Stayed 1 night in Apr 2025

8/10 Good

Rose

2 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Perfect location

Perfect location for everything we needed. Lovely friendly staff. Rooms are dated compared to main reception area but pleasant enough. Room could have been cleaner but it wasn’t enough for me to complain about

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Business traveller

1 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Nicola

Travelled with family

1 Apr 2025

Liked: Cleanliness, staff & service, amenities

Nice friendly staff, bit of noise from our room traffic & people,

Stayed 1 night in Mar 2025

6/10 Okay

simon

27 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Chris

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top hotel.

Very welcoming staff and very clean and nice rooms. The eveing meal in Steves Brasserie was amazing as was the breakfasts. Great stay all round and i would definitely stay again.

Stayed 1 night in Mar 2025

4/10 Poor

Leanne

Business traveller

21 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

8/10 Good

Lucy

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with family

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good.

Lovely stay,friendly staff and comfy room with huge,delicious breakfast.

Stayed 1 night in Mar 2025

10/10 Excellent

Helen

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Night

Great staff Fantastic price with swimming pool

Stayed 1 night in Mar 2025

10/10 Excellent

Brian

3 Mar 2025

Liked: Property conditions & facilities

Ease of parking was great as in big city. Room was very comfortable and staff were very helpful and friendly.

Stayed 2 nights in Feb 2025

10/10 Excellent

David

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Darren

2 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay and super service

We have stayed in this hotel before, but it is such a lovely hotel. It was the first time we used the restaurant, which i would highly recommend as the food was delicious, the service in the restaurant was fantastic and the breakfast was great too. Well worth the money, and we will definitely be back in the near future. The only downside i would say for the stay, was that the bar was very quiet and lacked atmosphere, maybe some music and the tv muted would brighten up the atmosphere...but otherwise great.

Stayed 1 night in Mar 2025