Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Exterior
Exterior
Bar (on property)
Point of interest
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
The Plaza Gunwharf Quays, Portsmouth, England, PO1 3FD
  • Place, Gunwharf Quays
    ‪1 min walk‬
  • Place, University of Portsmouth
    ‪4 min walk‬
  • Place, Portsmouth Historic Dockyard
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪29 min drive‬

Room options

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(24 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(79 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.6 out of 10
Good
(34 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.0 out of 10
Very good
(15 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds (with Free Hot Breakfast)

7.0 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard Room, 1 Double Bed (with Free Hot Breakfast & View)

7.8 out of 10
Good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Standard Room (with Free Hot Breakfast)

8.8 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed

Similar properties

About this property

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG

Hotel with a bar, steps from Gunwharf Quays
This smoke-free hotel features a bar/lounge, a microwave in a common area, and conference space. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include self parking, dry cleaning, and laundry facilities.
Holiday Inn Express Portsmouth - Gunwharf Quays by IHG offers 130 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers.

This Portsmouth hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The free breakfast at Holiday Inn Express Portsmouth - Gunwharf Quays by IHG gets good marks from our customers. During your stay, you're just a quick walk from Gunwharf Quays. You'll find features like free WiFi in public areas, plus a bar and dry cleaning service. This property offers pet-friendly amenities like food and water bowls.
  • Free continental breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, 2 meeting rooms, and conference space
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Gunwharf Quays and 9 minutes by foot from Portsmouth Historic Dockyard
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 743 square feet (69 square meters) and includes conference space. A vending machine, multilingual staff, and laundry facilities are also featured at the business-friendly Holiday Inn Express Portsmouth - Gunwharf Quays by IHG. Parking is available for a fee.

This 3-star Portsmouth hotel is smoke free.

Guests are served free continental breakfast daily.
Onsite venue - bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 2 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 743 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 2 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gunwharf Holiday Inn Express
Gunwharf Quays Holiday Inn Express
Gunwharf Quays Portsmouth
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Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Hotel

Holiday Inn Express Portsmouth - Gunwharf Quays by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 501 out of 1004 reviews
Rating 8 - Good. 308 out of 1004 reviews
Rating 6 - Okay. 117 out of 1004 reviews
Rating 4 - Poor. 40 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Fiona

Liked: Cleanliness, staff & service, amenities
Lovely staff and a delicious breakfast
Stayed 1 night in Nov 2025

4/10 Poor

maria

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The staff is lovely but the room . Shower room and worst of all the restaurant were in an unacceptable level of grubby!!! Dusty everywhere and glass ware dirty and toasters dirty and the trolley was impossible dirty of months of being clean or even wiped. On top the hotel is very tired un painted walls, ripped carpets…
Stayed 1 night in Nov 2025

10/10 Excellent

David

Stayed 2 nights in Nov 2025

10/10 Excellent

Kathleen

Travelled with group
It was ok but not very hot
Stayed 1 night in Nov 2025

10/10 Excellent

George

Stayed 1 night in Nov 2025

8/10 Good

Jaspreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The charges for room service was a lot.
Stayed 1 night in Oct 2025

10/10 Excellent

Terris

Stayed 1 night in Oct 2025

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes very safe
Stayed 2 nights in Oct 2025

6/10 Okay

Kai Lee

Liked: Cleanliness, staff & service
Disliked: Amenities
Ventilation in room simply does not work. Temperature fixed at 35degrees all night Informed night reception, who advised to just switch off if too hot! ie, no air in room. Fantastic check in staff, friendly service at breakfast, but room is not comfortable for this reason.
Stayed 1 night in Oct 2025

10/10 Excellent

Geoff

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for many of Portsmouth attractions all within walking distance, friendly & helpful staff, great breakfast with plenty of healthy options as well as full English, & offer a takeaway service if your to rushed or have attractions planned. Hotel is spotless & we found it great value for money. Would definitely pay a return visit & recommend to family & friends
Stayed 3 nights in Oct 2025

10/10 Excellent

Ewen

Travelled with family
Liked: Cleanliness, staff & service, amenities
We were able to check in at 11:30am which was great, could then checkout the shops nearby. Very helpful staff. Great breakfast offering.
Stayed 1 night in Oct 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, amenities
Nothing great. Nothing bad. Expectations met.
Stayed 1 night in Oct 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities
The room was spotless, and quiet, the lack of water pressure and hot water was soon rectified, breakfast was well presented with a good choice of continental or hot food, overall would recommend this hotel a big shout to Finn the receptionist.
Stayed 1 night in Oct 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service
Staff were very helpful, warned us there was no hot water which is why I have not given this review a 5 star.
Stayed 1 night in Oct 2025

6/10 Okay

Andrew

Stayed 1 night in Oct 2025

8/10 Good

Richard, Loughborough

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got what I expected. Convenient for Historic Dockyard museum attractions. Good car parking option.
Stayed 2 nights in Oct 2025

6/10 Okay

Richard

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Hotel in need of update . Food could be better. Bolt hole stop over not a long stay option
Stayed 1 night in Oct 2025

8/10 Good

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

6/10 Okay

Gareth

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
OK - clean, comfortable, etc - but a bit stale (poor coffee, not always entirely cheery staff). But fine overall.
Stayed 2 nights in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

8/10 Good

David, Dorchester

Liked: Cleanliness, staff & service
No air conditioning
Stayed 1 night in Oct 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
It’s all a bit run down! The breakfast was sub standard and exposed for all germs. A jar of marmalade and A knife.ewwww for all to share. We were given a disabled room! You wouldn’t want to walk barefoot
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Great hotel, but needs to improve beds

Hotel service very good, friendly staff, great breakfast choices and easy to get about locally. However bed was terrible, felt like springs broken and could not sleep very well.
Stayed 2 nights in Oct 2025

2/10 Terrible

Navdeep

Stayed 1 night in Oct 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location for a stay close to family who live in Southsea. Everything we needed, including a bar to relax for an hour before bed. Free coffee and water in reception was awesome. All amenities on the doorstep in a wonderful safe environment. I would stay here every time.
Local eatery close to Holiday Inn Express, Gunwharf
Spinnaker Tower view from window, Gunwharf
Mary Rose Exhibit, Naval Dockyards, Portsmouth. 5 min walk from Holiday Inn
Stayed 3 nights in Sep 2025