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Sure Hotel by Best Western Reading

3.0 star property

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Photo gallery for Sure Hotel by Best Western Reading

Front of property
Daily English breakfast for a fee
In-room safe, desk, laptop workspace, iron/ironing board
Staircase
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Gym
  • Bar

Explore the area

View in a map
39 Christchurch Road, Reading, England, RG2 7AN
  • Place, University of Reading
    ‪9 min walk‬
  • Place, Royal Berkshire Hospital
    ‪12 min walk‬
  • Place, Oracle
    ‪15 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(10 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

Executive Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

Economy Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

7.4 out of 10
Good
(8 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

Executive Room, 1 Double Bed, Non Smoking

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Fridge, microwave, coffee/tea maker, electric kettle

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, iron/ironing board

Standard Apartment, 1 Double Bed, Non Smoking, Kitchen

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Studio, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Standard Studio, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 Double Bed

Budget Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

Standard Twin Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Executive Double Room

  • Sleeps 2

View all photos for Standard Family Quadruple Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Family Quadruple Room

  • Sleeps 4

Executive Triple Room

  • Sleeps 3

Apartment

  • Sleeps 2

View all photos for Executive Room, 1 Single Bed, Non Smoking

Free toiletries, hair dryer, towels

Executive Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Executive Room With 1 Single Bed-Non-Smoking

  • Sleeps 1

View all photos for Studio with Double Bed-Non-Smoking

Miscellaneous

Studio with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Studio, Kitchenette

  • Sleeps 2

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About this property

Sure Hotel by Best Western Reading

Hotel with free parking, near Thames River
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Sure Hotel by Best Western Reading offers 95 accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on request and irons/ironing boards can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Onsite recreation includes a 24-hour gym
  • Within a 15-minute walk of University of Reading and Museum of English Rural Life
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a 24-hour fitness center, laundry facilities, and dry cleaning/laundry services. Free self parking is available.

This 3-star Reading hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 7:30 AM to 10:00 AM.
Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free extended parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 11.95 to 11.95 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hillingdon Prince
Hillingdon Prince Hotel
Hillingdon Prince Hotel Reading
Hillingdon Prince Reading
Hillingdon Prince Hotel
Sure By Best Reading Reading
Sure Hotel by Best Western Reading Hotel
Sure Hotel by Best Western Reading Reading
Sure Hotel by Best Western Reading Hotel Reading

Sure Hotel by Best Western Reading Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 272 out of 1001 reviews
Rating 8 - Good. 386 out of 1001 reviews
Rating 6 - Okay. 184 out of 1001 reviews
Rating 4 - Poor. 103 out of 1001 reviews
Rating 2 - Terrible. 56 out of 1001 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Appreciated easy off-street parking Was convenient and clean Staff was helpful, cheerful and courteous despite being VERY busy at breakfast. Nicole went above and beyond! Room was small but definitely adequate for a place to lay ones head for a good night's sleep! TY Would stay again in a heartbeat. In fact we did a week later!!!
Stayed 1 night in Sep 2025

8/10 Good

Alistair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

qing, Brighouse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in quiet residential area, close to Reading University. 5 minutes walk to Tesco Express. The free parking space is ample. The staff are excellent. The breakfast is surprisingly good. Only the room is basic. There is a damp smell. Had to leave windows open to air it.
Stayed 1 night in Sep 2025

8/10 Good

Cerys

Travelled with family
Liked: Cleanliness, staff & service
A very short stay to drop our son off at university perfect location for this. The rooms had a fridge and microwave and kitchen utensils which could have been very useful if we had stayed longer Overal a good stay
Stayed 1 night in Sep 2025

8/10 Good

Ghada

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful. The facility felt fresh, cozy and clean. It was in good repair with great water pressure. Certainly was convenient for us flying into Heathrow and then driving on to Scotland.. The 7 of us will be back next weekend before flying out to head home. Thank you!
Stayed 1 night in Sep 2025

6/10 Okay

Uko

Business traveller
Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very busy car park on a Saturday night. Clean room though decor a bit dated. Mould in corner of bathroom ceiling and bath plug drained very slowly. Comfy beds which were nice and firm. Fridge, microwave, plates and cutlery provided. Could hear traffic noise from the room. Got the room at a very reasonable price so will consider again in future.
Stayed 1 night in Sep 2025

2/10 Terrible

Tizz

Business traveller
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed one night and it was just fine.
Stayed 1 night in Sep 2025

4/10 Poor

Tizz

Business traveller
Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Mercy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Justine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Clean and quiet.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

My room was at the back of the Stables building, and the adjacent property had a load of rubbish dumped in the garden after what I’d guess was some refurbishment….it looked like a builder’s unkept yard. The room was extremely dated and seems to have remained untouched since the 70’s, maybe 80’s. The toilet seat wouldn’t stay up, which is quite frustrating for a man. The heated towel rail looked unsafe, with burn marks at the connector. Notwithstanding, it was mostly clean (except for one of the bath towels that had brown stains on it, and the carpet which you could feel bits of dirt underfoot and could do with thorough vacuuming), and cheap. It’s in a good location close to The Oracle, and might be OK if/when on a tight budget, but I don’t plan on staying there again.
Stayed 1 night in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in Aug 2025

2/10 Terrible

Emma

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely shocking, massively overcharged!

Charged £243 so assumed it would be high end accommodation but was more like student digs/a hostel and would have found £100 too expensive. The hotel and room was very tired, grubby and felt dirty. The windows were very difficult to open and the bathroom was so old, having a shower the nob came off so couldn’t switch it off. The walls were filthy and the whole suite needs completely ripping out and replacing. I feel like I’ve been charged the rate of a high end London hotel for an awful experience … so disappointed and feeling robbed
Toilet handle hanging off
Shower so old the control nob came off!
Stained wall
Dirty carpets throughout
Stayed 1 night in Aug 2025

2/10 Terrible

Derek

Business traveller
Stayed 1 night in Aug 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Comfortable and well appointed room. Would stay again.
Stayed 1 night in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Clean and basic hotel

Cleanliness was very good. This hotel is dated and seems to be a base for builders and other tradesmen. The beds were very comfortable and a family room of a double and two proper single beds was welcome rather than converted sofa bed that is usually how family rooms are constructed. There was a wall mounted fan but this was not enough in our current hot spell of weather but we had additional fans in the car so didn't ask for more fans from staff. Continental breakfast is buffet style but cooked breakfast needed to be ordered. However, cooked breakfast was very tasty. Orange juice was awful, tasting like the cheapest watered down variety. One young woman was running breakfast, she was excellent in every way. Dining room was very dated, the chairs were stained and looked very worn out. Rooms have a normal sized fridge (not a hotel sized fridge) and microwave which was very useful. WIFI was free and worked well. Parking was also free. Surprised that when I returned my key cards to reception, they didn't ask how our stay was. Fine accommodation for an overnight stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Stella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

John

Stayed 2 nights in Aug 2025

10/10 Excellent

Jason

Stayed 1 night in Jul 2025

6/10 Okay

Robert

Stayed 13 nights in Jul 2025

6/10 Okay

Derrin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Very basic hotel but clean and efficient
Stayed 1 night in Aug 2025

4/10 Poor

IAN

Business traveller
Disliked: Room comfort
Very poor bar menu
Stayed 1 night in Aug 2025

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