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"I have stayed at this hotel on a number of occasions and the experience you have is definately related to which room you are allocated . Anywhere in ... " More

By a verified traveller on Tue 25 Jul 2023

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Economy Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max
€35* Per night/room 19 May - 20 May

Executive Room, 1 Single Bed, Non Smoking

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Standard Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Studio, 1 Double Bed, Non Smoking, Kitchenette

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Executive Room, 1 Double Bed, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room, Multiple Beds, Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Sure Hotel by Best Western Reading. During your stay, you're just a quick walk from University of Reading. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking and extended parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Amenities include a front desk safe, laundry facilities and a lift
  • On-site recreation includes a gym
  • Guests speak favourably about the clean guestrooms and the helpful staff
  • 7 minutes by foot from University of Reading and a 4-minute drive from Thames River

Sure Hotel by Best Western Reading ratings based on 12 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Sure Hotel by Best Western Reading

Everyone (7) Couples (2) Family (1)
3 out of 5
I have stayed at this hotel on a number of occasions and the experience you have is definately related to which room you are allocated . Anywhere in the adjacent buildings or towards the back of the property and your stay will be fine. Try and avoid a room at the front if you want to sleep at night. What i would say is that the staff are great and very receptive if you have an issue

Posted by on 25 Jul 2023

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4 out of 5
Was good value. Kitchenette was a pleasant surprise. Room was clean and comfortable

Posted by on 6 Jun 2022

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5 out of 5
great staff, good location and value for money

Posted by on 10 Dec 2021

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5 out of 5

Posted by on 31 Oct 2021

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4 out of 5
The property was very roomy and perfect for what I needed.

Posted by on 3 May 2020

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4 out of 5
The room was very clean, great facilities, the reception staff were not very friendly, however the girl running breakfast was friendly and breakfast was delicious, great variety! Would stay again!

Posted by on 26 Aug 2019

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4 out of 5
The Hillingdon Prince Hotel offered me a good level of amenities, the cleanliness was of a high standard and the cooked breakfast also good quality. My standard room included a kitchenette which was a pleasant surprise although I didn’t manage to use it. I’d stay here again in future.

Posted by on 13 Jul 2019

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4 out of 5
Not the biggest of rooms but comfortable enough for a short stay. Rooms were very warm and not all rooms have windows that open. Really good breakfast in the morning and a bar that only opens in the evening. Taxi from the station is only £6 but when using a minibus booked by the hotel the price doubled. Overall a good stay and would use again

Posted by on 23 Jun 2019

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4 out of 5

No breakfast on Christmas day

I booked the hotel through ebookers and paid for the booking with breakfast. I was informed by hotel staff that there was no breakfast on Christmas Day and there was nothing they were able to offer anything. I was advised that ebookers would know already about no breakfast on Christmas Day and I should take it up with ebookers.

Posted by , from milton keynes on 27 Dec 2017

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Comment from Hotel Management

12 Jan 2018 by Katy

I am so sorry Christmas day is the only day we do not serve breakfast. Ebookers will certainly be able to refund you for this, unfortunately as you booked through a booking agent we were unable to arrange this for you.

3 out of 5

Convenient for university visit

Pros: Location
Cons: The price of the breakfast
Location: University 10 - 15 minute walk.
Reasonably priced, and good location for visiting the university. Christ Church bells (opposite) ring every hour, however. Breakfast was extra and over-priced.

Posted by , from West Yorkshire on 1 Jul 2017

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About the Sure Hotel by Best Western Reading

Location 39 Christchurch Road, Reading, England RG2 7AN

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Sure Hotel by Best Western Reading also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Free self parking is available. This Reading hotel is smoke free.

  • 95 guestrooms or units
  • 3 levels
  • 3 buildings
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Train station: Reading (XRE-Reading Train Station) (2.5 km / 1.6 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Sure Hotel by Best Western Reading offers 95 accommodations with a safe and coffee/tea makers. Guests can make use of the in-room fridges and microwaves. Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. 32-inch flat-screen televisions come with satellite channels. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • Flat-screen television
  • Satellite channels
  • Fridge
  • Microwave
  • Coffee maker
  • Bath or shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Portable fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 10:00 AM.

Sure Hotel by Best Western Reading has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

  • Casino nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 11
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 11.95 to 11.95 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hillingdon Prince
  • Hillingdon Prince Hotel
  • Hillingdon Prince Hotel Reading
  • Hillingdon Prince Reading
  • Hillingdon Prince Hotel
  • Sure By Best Reading Reading
  • Sure Hotel by Best Western Reading Hotel
  • Sure Hotel by Best Western Reading Reading
  • Sure Hotel by Best Western Reading Hotel Reading

You should know

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.