The Reading Lake Hotel

3.5 star property

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Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • Lake view
  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free wired internet

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Exterior
London Heathrow Marriott Hotel
Heathrow Villages
  • Pool
  • Hot tub
  • Pet-friendly
  • Restaurant
4.5 out of 5, Wonderful, 1,436 reviews
The price is €197
includes taxes & fees
26 Jul - 27 Jul
London Heathrow Marriott Hotel

About this property

The Reading Lake Hotel

This hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
The Reading Lake Hotel offers 29 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies. Accommodations are furnished with sofa beds and desks. This Reading hotel provides complimentary wired Internet access. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they enjoy the room service at The Reading Lake Hotel. During your stay, you'll be within walking distance of Lagoona Park. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free WiFi in some public areas
  • Free self parking
  • Enjoy international cuisine while dining at Lakeside Restaurant
  • Breakfast is offered for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym and a sauna
  • 9 minutes by car from River Thames and 11 minutes from Nirvana Spa
The Reading Lake Hotel offers its guests an indoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

There are 9 meeting rooms available. The business-friendly The Reading Lake Hotel also features multilingual staff, a garden, and concierge services. Self parking is free.

Lakeside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Waterfront Bar and Lounge - This bar serves light fare only. Guests can enjoy alfresco dining (weather permitting).
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Breakfast available for a fee: GBP 14.75 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lakeside Restaurant
  • Waterfront Bar and Lounge

Things to do

  • Gym
  • Indoor pool
  • Personal motorised watercraft
  • Sauna

Family friendly

  • Babysitting
  • In-room cot
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 9 meeting rooms
  • Conference space

Outdoors

  • Garden
  • On a lake

Accessibility

  • Lift

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 28-inch TV

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2 PM
Express check-in available

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 25.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately GBP 14.75 per person
  • Rollaway bed fee: GBP 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Reading Lake Hotel
The Reading Lake Hotel Hotel
The Reading Lake Hotel Reading
The Reading Lake Hotel Hotel Reading

The Reading Lake Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 26 out of 352 reviews
Rating 8 - Good. 106 out of 352 reviews
Rating 6 - Okay. 98 out of 352 reviews
Rating 4 - Poor. 68 out of 352 reviews
Rating 2 - Terrible. 54 out of 352 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

5.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Unfortunately I have experienced this hotel at it's best. The staff were nice and my room was upgraded to a suite which was a lovely touch considering I stayed with my two children. The hotel is tired, there was lightbulbs out in the room, wallpaper peeled and framework missing from the doors. The shower was yellowing and when used sprayed from cracks behind the shower head. When on the balcony you can see the other half of the hotel which is closed off and unused. It has no roof and some of the balconys look to have dropped. When checking out of the hotel at 8am there were a large group if men, stood in the carpark surrounding my car. My teenage daughter became nervous but I advised they were probably waiting to be transported to work somewhere. I asked them to move and they did so I could leave but not a great impression. I paid £94 per night (averaged) over my two night stay and unfortunately I don't think the hotel should be asking for that price for what I booked which was a standard room.
Stayed 2 nights in Dec 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful. Still in shock!!

Awful. Don't go. Looks like it's falling down and derelict. We left bags in the car to check the hotel was still open. Unfortunately it was. Photo on site must be 10 years old. This is a 1 star hotel.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

Timothy

Liked: Cleanliness, staff & service, room comfort

A sad state of something that has once been a love

There seems to be a policy to allow this hotel to run down.. Lift and toilets out of order, gardens allowed to grow over , no atmosphere at all. Only good point was rooms were very clean and staff helpful
Stayed 1 night in Oct 2018
Verified

2/10 Terrible

Jane

Disliked: Property conditions & facilities, room comfort
the picture of the property needs to be updated, to show the fact that half of it burnt down over 3 years ago, it was like arriving in a ghost town, extremely disappointing
Stayed 1 night in Oct 2018
Verified

4/10 Poor

SEJK

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Half of the hotel is burnt down. The remaining part has seen better days. A paint job would not fix it. The elevators are not working. Same for the public bathrooms. Staff was nice.
Stayed 2 nights in Oct 2018
Verified

6/10 Okay

Angie

Disliked: Property conditions & facilities, room comfort

Miss it.

Gone downhill since fire 4 years ago. Too remote, no shop for miles. Same staff member did literally everything except the chef. Hard uncomfortable bed. Lifts not working. Great food in restaurant.
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

I used to be great

The hotel is falling apart
Stayed 2 nights in Oct 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

All I can say is I think this hotel ( in the lose term) has had its day . Part of it was burnt down .No working lift so no one with disability shoukd book. Room very tired no even painting it would help .bathroom no comment . I wouldn't recommend any one use this hotel.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Joanne

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Venue is a little dated, has so much potential to be something more. Bed was uncomfortable and room was stuffy. Bathroom didnt look clean with mould and rusted taps. The up side is the staff were really friendly and the food in the restaurant was enjoyable.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful hotel - don't book - dont believe the pics

Hotel is in a terrible state, Half is derelict and the other wing has its roof missing. The pictures are from another time pre-Apocalypse. Rooms are dirty & falling apart. Worst place I have ever stay - should be closed (should not be on Expedia) - has to be seen to be believed but save yourself. Is a long way out of town down a narrow road.
Stayed 1 night in Sep 2018
Verified

2/10 Terrible

Sandrine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible

Room not cleaned. No staff at arrival. Reservation not found for 30 min. The hotel stink, not clean. The only positive thing is the lake
Stayed 1 night in Sep 2018
Verified

4/10 Poor

Verified traveller

Nice Views - Pity about the Hotel

Hotel is tired and needs complete refurbishment - however - the views from the rooms over the lake are stunning and the rooms are large and spacious. The Hotel decor is very dated and this along with the poor state of repair of fixtures and fittings lets it down.
Stayed 1 night in Aug 2018
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Nice view but not nice hotel not 4* at all. Not worth the cost
Stayed 2 nights in Aug 2018
Verified

6/10 Okay

stuart

Basic but nice

Ok, so apparently there was a fire and flooding there in 2014 when I say apparently you can see there was. So 75% of the hotel is no longer in use. You would think after 4 years they would have that repaired already. Other than that the hotel is basic but nice. Ideal for a night or 2 it needs some serious money spent on it. It was clean and tidy. The staff were welcoming and very friendly and the food was delicious. The £10 for breakfast seems expensive however what you’re offered makes it good value so take advantage. Overall this hotel is worth a visit it’s not posh, this current picture on hotels.com is when the hotel was in good condition so don’t be disappointed on arrival. But the rooms are a good size and comes with a private balcony over looking the lake. And yes I would go back
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Tired Hotel

Very Tired Hotel. Shabby décor, unhelpful staff. I needs a total overhaul as the location is quite good
Stayed 2 nights in Aug 2018
Verified

4/10 Poor

Impression

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel was run down with no air conditioning Shower was a dribble of water. Staff were friendly. Television was broken, lifts were broken, no phone in the room, toilets in restaurant were out of service. We would not stay here again
Stayed 1 night in Aug 2018
Verified

4/10 Poor

Neeta

Disliked: Cleanliness, property conditions & facilities

Mrs Neeta

Very quite but not clean hotel
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Old and tired by the lake

This hotel is an awful hotel, due to its taped carpets, out of order lift, what looks like fire damage to a large portion of the building and it’s general flaky paint exterior. Whilst the hotel bed was comfortable, the shower was little more than a trickle and the comfort features within the room were sparse.
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Paul

Disliked: Cleanliness, property conditions & facilities, room comfort

Don’t bother

Terrible hotel Completely run down and in need of a massive makeover
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

No wifi, no lifts, 3 Tv channels, wasps nest on the balcony
Stayed 2 nights in Jul 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, room comfort
In desperate need of refurbishment. Rooms tired and not maintained.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities

Good but lacked amenities

The elevator is out of order & has been out for over a few months. It was hard for me with a disabled daughter and two of my guests with back problems!!! The manager was nice to offer refunds but we did not accept since its hard to book into another so late in the day.good breakfast & friendly staff Did not have enough desk fans to all of our rooms and it was hot!!!! AC was only in lobby
Stayed 1 night in Jul 2018
Verified

2/10 Terrible

stephen

Disliked: Property conditions & facilities, room comfort

In need of refurbishment

No way a 4 star Hotel . No air con in rooms , half hotel closed down due to a fire , no air con in rooms . Hotel needs to be closed down until it has been refurbished.
Stayed 1 night in Jul 2018
Verified

8/10 Good

Peterside

Disliked: Staff & service, property conditions & facilities, room comfort

Nice environment but room comfort

There are no air-conditioned ansisong fans. Could not sleep due to room being very hot. When you leave the window open, insects evade your rooms.
Stayed 1 night in Jul 2018
Verified

6/10 Okay

Julian

Disliked: Property conditions & facilities

Tired

Property very tired due to fire but could be good with investment . People very polite and a good price for the stay
Stayed 1 night in May 2018

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