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The Cromwell Arms

4.0 star property

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Photo gallery for The Cromwell Arms

Terrace/patio
Superior King/Twin Room
Bar (on property)
Deluxe Room, 1 King Bed
Bar (on property)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
23 Mainstone, Romsey, England, SO51 8HG
  • Place, River Test
    ‪1 min walk‬
  • Place, Broadlands Estate
    ‪10 min walk‬
  • Place, Romsey Abbey
    ‪10 min walk‬
  • Airport, Southampton (SOU)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King/Twin Room

Superior King/Twin Room

Superior King/Twin Room

9.6 out of 10
Exceptional
(5 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Cromwell Arms

Riverfront inn with free breakfast and a restaurant
A restaurant, a bar/lounge, and free newspapers are available at this smoke-free inn. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a garden.
The Cromwell Arms offers 10 accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Romsey inn provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at The Cromwell Arms. During your stay, you're just a quick walk from River Test. Features include free breakfast, free WiFi in public areas, and free self parking. This property offers pet-friendly amenities like food and water bowls.
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers and a terrace
  • Within a 15-minute walk of Broadlands Estate and King John's House and Heritage Centre
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

The business-friendly The Cromwell Arms also features a terrace, a garden, and complimentary newspapers in the lobby. Self parking is free.

This 4-star Romsey inn is smoke free.

Guests are served free cooked-to-order breakfast on weekdays from 7 AM to 10 AM and on weekends from 8 AM to 10:30 AM.
The Cromwell Arms has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Free cooked-to-order breakfast available 7 AM to 10 AM on weekdays and 8 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Room service

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 35.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 15 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 35.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 7 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Cromwell Arms Inn Romsey
Cromwell Arms Inn
Cromwell Arms Romsey
Cromwell Arms
The Cromwell Arms Inn
The Cromwell Arms Romsey
The Cromwell Arms Inn Romsey

The Cromwell Arms Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 224 out of 331 reviews
Rating 8 - Good. 81 out of 331 reviews
Rating 6 - Okay. 12 out of 331 reviews
Rating 4 - Poor. 6 out of 331 reviews
Rating 2 - Terrible. 8 out of 331 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and comfortable and parking was easy. Staff were all friendlyand courteous and the breakfast was really tasty. We had some lovey lovely little touches in our room which was much appreciated.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Very comfortable stay Super friendly and helpful staff Great breakfast Second time we have stayed here and it is going to be our first choice when in the area
Stayed 1 night in Sep 2025

6/10 Okay

Carol

Travelled with partner
Liked: Cleanliness, staff & service
Standard of food was poor particularly evening meal. Location not great - very busy main road very close to hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

It was a really lovely overnight stay, we couldn’t fault anything. Staff were friendly and attentive. Our room was lovely with everything you could need, lovely selection of coffee and tea, yummy biscuits and even a bottle of Porter to enjoy. The bed was very comfortable and great toiletries supplied. We had an evening meal which was very nice and the complimentary breakfast was delicious and set us up for the day. If in the area would definitely revisit
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

6/10 Okay

Richard

Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night stay we had a lovely time and rooms well equipped. The hot weather made the room hot and air con would be a benefit. All rooms are on the ground floor. Food was great. Poor and inadequate lighting in the ladies toilet in the bar area.
Stayed 1 night in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would Return

Don't usually do reviews however, happy to do so for the Cromwell Arms. Impressed with the design of the room and how well laid it was. Complimentary water, coffee, biscuits, fresh milk and a bottle of beer provided. Thanks for acknowledging partner's birthday - card appreciated. Although the room fronted a busy road, the double glazing was very effective. Air con also worked well. Food and drink were good and took advantage of the fixed price evening meal - well priced and beautifully cooked. Breakfast was cooked to order and very tasty. All the staff we met were friendly (thanks Tom) and helpful. Pleased we booked and would return if back in the area.
Stayed 1 night in Aug 2025

10/10 Excellent

Mick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vistor from Kent

Stayed 1 night in Aug 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Peter

Travelled with partner
Liked: Amenities
Good location for us visiting relatives and staff and service were excellent.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Business traveller, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love coming to stay here always really good. Would have been five stars had we hit a quiet room which we requested and cobwebs on ceiling and a stray blonde hair on the tartan decoration pillow.
Stayed 1 night in Jul 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Great place to stay

This is an amazing place to stay overnight at before a cruise we were to pick up in Southampton the next day. We stayed here last year for the same reason. The rooms are lovely, staff are very welcoming and the food is great. Romsey is a lovely town to explore, short walk along the river test, through a lovely park, have a look round the Cathedral on the way, very nice.
Stayed 1 night in Jun 2025

8/10 Good

Alvar James

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, Michael and Sean
Stayed 2 nights in Jun 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was quick and easy. Room very comfortable. Lovley bathroom amenities. It was a very hot day and grateful for the air conditioner in the room.
Stayed 1 night in Jun 2025

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and everything worked.
Stayed 1 night in Jun 2025

10/10 Excellent

duncan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and room comfort
Stayed 2 nights in May 2025

2/10 Terrible

Rajesh

Business traveller
Disliked: Staff & service
Stayed 1 night in Apr 2025

8/10 Good

Karen

Stayed 1 night in May 2025

10/10 Excellent

Shirley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I chose the Cromwell Arms because of the ground floor rooms as my friend uses a walker and cannot manage stairs. We were both delighted with the room, the dining options and the wonderful staff - they were so kind and helpful, nothing was too much trouble. It is very close to the town centre, so we were able to go into Romsay easily and quickly - excellent.
Stayed 2 nights in May 2025

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent. A great place to stay with friendly staff lovely comfortable rooms and a well appointed bathroom and a super breakfast.
Stayed 2 nights in May 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Room was good and included a Nespresso Coffee machine and good quality teabags. I especially liked the large Bath sheets. Above all the staff were all very helpful and welcoming. The side of the property which is on a main road looked a little uninviting.Unfortunately the traffic causes dirt to splash up onto the windows.Overall I would recommend the Cromwell Arms.
Stayed 2 nights in May 2025

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