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The Jephson Hotel, BW Signature Collection

3.0 star property

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Photo gallery for The Jephson Hotel, BW Signature Collection

Lobby
Lobby sitting area
Family Room, 1 King Bed, Non Smoking
Lobby sitting area
Restaurant

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
16-20 Warwick New Road, Warwickshire, Royal Leamington Spa, England, CV32 5JQ
  • Place, Victoria Park
    ‪5 min walk‬
  • Place, Royal Leamington Spa Bowling Club
    ‪8 min walk‬
  • Place, Jephson Gardens
    ‪17 min walk‬
  • Airport, Birmingham (BHX)
    ‪28 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(16 reviews)
  • 8 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 11 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed, Non Smoking

9.0 out of 10
Wonderful
(17 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room)

8.0 out of 10
Very good
(11 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

Family Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

The Jephson Hotel, BW Signature Collection

Hotel with free parking, near Warwick Castle
This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, express check-out, and a porter/bellhop.
The Jephson Hotel, BW Signature Collection offers 63 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

The breakfast at The Jephson Hotel, BW Signature Collection gets high marks from our customers. During your stay, you're just a quick walk from Potter In. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a porter and luggage storage
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Potter In and Victoria Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly The Jephson Hotel, BW Signature Collection also features room service (during limited hours), express check-out, and a porter. Self parking is free.

This Royal Leamington Spa hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 9:00 AM.
The Jephson Hotel, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 9:00 AM for a fee: GBP 9.95 to 11.95 for adults and GBP 5.95 to 8.95 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 31 to January 1:
  • Dining venue(s)
The following facilities are closed on Christmas Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 9.95 to 11.95 for adults, and GBP 5.95 to 8.95 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Falstaff Hotel Royal Leamington Spa
Falstaff Royal Leamington Spa
Falstaff Hotel
The Jephson Hotel
The Jephson Hotel, BW Signature Collection Hotel
The Jephson Hotel, BW Signature Collection Royal Leamington Spa

The Jephson Hotel, BW Signature Collection Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 277 out of 699 reviews
Rating 8 - Good. 254 out of 699 reviews
Rating 6 - Okay. 96 out of 699 reviews
Rating 4 - Poor. 49 out of 699 reviews
Rating 2 - Terrible. 23 out of 699 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Anthony, Sawbridgeworth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were great, and very friendly and helpful. Rooms clean and comfortable. Good selections for food and a relaxing bar for after. Area is a bit out from the centre but within walking distance. Also area is quiet for this reason. Recommended.
Stayed 2 nights in Oct 2025

8/10 Good

Rob

Liked: Cleanliness, amenities, property conditions & facilities
Ideal for the price. The building a little tired but amazing friendly staff. Will stay again
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room and ensuite. Excellent matress. Courteous staff at all times. Good to have parking so close to the shops. Shame about the fire alarm going off at 6am. I would have liked an explanation. My room 15 was quiet. Beautiful furnishings in the front lobby
Stayed 1 night in Nov 2025

10/10 Excellent

Michael Kenneth

Liked: Cleanliness, staff & service
Clean hotel but a little tired in some parts. Staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

T.A

Travelled with family
Liked: Cleanliness, staff & service, amenities
Spotlessly clean Staff very warm and courteous
Stayed 3 nights in Oct 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No pool as advertised on hotels.com. I used the filter for hotels with pools in the area and it said "2 indoor pools" on the description. Nice big rooms. Staff friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Sijia

Stayed 1 night in Oct 2025

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, staff & service
Breakfast was buffet style. The standard room clean & comfortable with a good shower. The view from the room was of an internal alleyway, it was dark so this time of year not a problem, but if that bothers you you'll need to upgrade your room type. The room heated up quickly when the radiator was turned on, but we were woken in the night by the heating making horrible noises and had to turn the radiator off to stop the noise and to get back to sleep.
Stayed 1 night in Oct 2025

4/10 Poor

Gareth, Cardiff

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Staff on check-in were excellent. Bar service as usual was dreadful, you have to hunt around the hotel to find someone to serve you and we couldn't get a drink in the hotel after 11pm on Saturday night. The manager still lacks people skills and is very abrupt to the verge of being rude. Breakfast has gone down hill since I first stayed here. I have stayed here several times but this will certainly be the last, there are far better hotels in the area in the same price bracket.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jennifer

Disliked: Staff & service, property conditions & facilities, room comfort
Toilet seat was loose, and no soap in the dispensers. The bedroom windows were wooden framed and did not stop traffic noise, there was a carpark light shining up into our window, the curtains and blind did nothing to stop the light shining in. The TV remote did not work and the couple in the room next to ours were really noisy and had the TV on loud and the women kept screaming. The rooms definitely need sound proofing. Would not stay again. Room 66
Stayed 1 night in Oct 2025

6/10 Okay

Omar

Stayed 1 night in Oct 2025

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel with parking and conveniently situated just outside of town.
Stayed 1 night in Sep 2025

6/10 Okay

Gary

Business traveller

Average at best

Room was ok but no bedside lights so it’s either lights on full or off, had to find staff at breakfast, the breakfast buffet was cold, there were no beans and 1/2 hour later they still hadn’t been topped up, Was ok for one night but won’t be rushing back
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place clean and comfortable
Stayed 1 night in Oct 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, clean and pleasant

Nice hotel, with parking, didnt use much of the facilites as it was a base for an evening out, just the right distance for a pleasant walk back from the town.
Stayed 1 night in Oct 2025

6/10 Okay

Simon

Travelled with partner
Liked: Cleanliness, staff & service
Relatively clean and tidy, nice location with easy walk into town staff friendly.cooked breakfast could have been better, allergy information could be more visible.
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Stayed 1 night in Oct 2025

2/10 Terrible

Nathan

Business traveller
Disliked: Property conditions & facilities, room comfort
Very very tired rooms Staff on reception said nothing of what hotel had to offer
Stayed 1 night in Oct 2025

2/10 Terrible

Jirawan

Disliked: Amenities
Phone number please
Stayed 2 nights in Oct 2025

6/10 Okay

Gary

Stayed 1 night in Sep 2025

8/10 Good

rachael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and in a great location
Stayed 1 night in Sep 2025

10/10 Excellent

Mariana

Stayed 3 nights in Sep 2025

6/10 Okay

Simon

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This was a stop off before dropping my son at University so didnt have high expectations but our room wasnt that clean and was boiling hot, it was cold outside so you would have thought that we could open a window and let some cold air in but the air that came in was boiling....It was probably about 30degrees in there and they even provide a big fan so they are aware of the heat problem. We both couldnt sleep at all and then came to use the very complicated shower! Not the best experience. Good parking though.
Stayed 1 night in Sep 2025

6/10 Okay

Sarah Jane, Kent

Disliked: Property conditions & facilities
The
Stayed 1 night in Sep 2025

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