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Royal Wells Hotel

3.0 star property

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Photo gallery for Royal Wells Hotel

Property entrance
Exterior
Front of property
Breakfast, lunch and dinner served
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
59 Mount Ephraim, Royal Tunbridge Wells, England, TN4 8BE
  • Place, Tunbridge Wells Museum and Art Gallery
    ‪5 min walk‬
  • Place, Assembly Hall Theater
    ‪6 min walk‬
  • Place, Pantiles
    ‪12 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪48 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

9.4 out of 10
Exceptional
(26 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Bedroom

Desk, iron/ironing board, free WiFi, bed sheets

Classic Twin Room, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(13 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Junior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Royal Wells Hotel

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Royal Wells Hotel offers 27 accommodations with coffee/tea makers and hair dryers. Televisions come with satellite channels.

Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries. This Royal Tunbridge Wells hotel provides complimentary wireless Internet access. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the breakfast at Royal Wells Hotel. During your stay, you're just a quick walk from Tunbridge Wells Museum and Art Gallery. Features include free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include a concierge, luggage storage, and wedding services
  • Onsite recreation includes bike rentals
  • Guests have great things to say about the comfortable accommodations and the breakfast
  • Within a 10-minute walk of Tunbridge Wells Museum and Art Gallery and Trinity Theatre
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and 2 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 915 square feet (85 square meters) and includes conference space. The business-friendly Royal Wells Hotel also features a terrace, a garden, and coffee/tea in a common area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Royal Tunbridge Wells hotel.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.
The Brasserie - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Brasserie

Things to do

  • Bicycle rentals
  • Piano
  • TV in common areas

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 915 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1600
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 15 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Cribs (infant beds) are available for GBP 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.50 for adults and GBP 8.00 for children
  • Pet fee: GBP 15 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: GBP 5.0 per night
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 11:00 PM.
Guests arriving after 9:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Royal Wells Hotel
The Royal Wells Hotel Royal Tunbridge Wells, Kent
The Royal Wells Hotel Tunbridge Kent
Royal Wells Hotel Hotel
Royal Wells Hotel Royal Tunbridge Wells
Royal Wells Hotel Hotel Royal Tunbridge Wells

Royal Wells Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1003 reviews
Rating 8 - Good. 295 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 22 out of 1003 reviews
Rating 2 - Terrible. 13 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Helpfulness of the staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Anton

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Old fashioned, but clean, tidy and spacious room. Very comfortable bed, quiet room Very pleasant breakfast, but truly outstanding dinner, food brilliant and service first rate
Stayed 3 nights in Dec 2025

10/10 Excellent

Paul

Staff were very polite and
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities
Comfortable room, friendly staff, excellent breakfast
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
The room was spacious and clean. It was quiet and the room had all amenities that we needed. We had dinner in Pantiles and the location was superb with the walk only taking approximately 10 minutes. Breakfast was tasty and the staff attentive.
Stayed 1 night in Dec 2025

8/10 Good

Robin

O
Stayed 1 night in Dec 2025

10/10 Excellent

Jo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm welcome from the Manager Anthony. Great location and an excellent breakfast. We will definitely return.
Stayed 1 night in Dec 2025

10/10 Excellent

LEE

Stayed 1 night in Dec 2025

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were excellent.
Stayed 1 night in Dec 2025

10/10 Excellent

Nigel

Liked: Cleanliness, amenities, property conditions & facilities
Setting, bar , restaurant , comfort and cleanliness all excellent. Helpful staff.
Stayed 1 night in Dec 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We think your chef and kitchen staff are brilliant. We had 4 delicious evening meals while we stayed. The menu was varied and we enjoyed each dish that we tried and it had all been freshly cooked for us. Our room was spacious, comfortable and had all we needed. Our breakfasts were delicious too, with plenty of choice. All superb!
Stayed 4 nights in Nov 2025

4/10 Poor

Maya

Travelled with family
Liked: Amenities, property conditions & facilities
It was the most uncomfortable bed I/ we have ever slept in. We stayed here due to not having any water supply at our house, but having got about 2 hour’s sleep from the bed being like a rock hard board and the pillows being like concrete we decided at 4.30am to go home! Never known anything like it. To add insult to injury the lady on reception made me feel like I was insane when I told her how awful it had been.
Stayed 1 night in Dec 2025

10/10 Excellent

Anne

Stayed 2 nights in Nov 2025

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, amenities
Royal Wells was lovely, room was clean and had all the amenities we needed. Lovely breakfast.
Stayed 1 night in Nov 2025

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, amenities
Very clean
Stayed 2 nights in Nov 2025

8/10 Good

Una

Travelled with pets
Liked: Cleanliness, staff & service, amenities
The room was immaculate, the staff friendly and welcoming. The food was excellent, hot on arrival where appropriate. My little dog was welcomed and accommodated so I didn't need to put her in the car in order to eat. The area is lovely. The only problem is limited parking - I arrived after an horrendous 8 hour journey to be told they had 2 functions going on so I would have to park on the road and walk back (presumably with my luggage!) I managed to find a corner but they need to bear in mind that parking should be reserved for hotel guests not one off function people. That did spoil my arrival but, other than that, everything was fine.
Stayed 3 nights in Nov 2025

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good parking, close to town. A great breakfast in lovely restaurant. Our rooms was well kitted out and very cosy. Our bed was a little soft for us, but still got a good sleep. Staff were superb throughout our stay and we will definitely be going back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Surinder

Travelled with partner
It was spotlessly clean lovely bathroom, dining hall and bedroom. Staff were very helpful I would say it’s a 4* category
Stayed 1 night in Nov 2025

2/10 Terrible

Ben

Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities
Room was very clean and comfortable. Breakfast very good
Stayed 1 night in Nov 2025

8/10 Good

Vanessa

Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Stayed 1 night in Nov 2025

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities
Was in room 5, one night stay for work. Great room, large ensuite, all was very well kept. TV and WiFi were good. Car park was free but not big. Staff were pleasant.
Stayed 1 night in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect for from the time we arrived till the time we left . Staff very helpful food was great and room was ideal
Stayed 1 night in Nov 2025

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