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The Spa Hotel

Property class: 4

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Photo gallery for The Spa Hotel

In-room dining
Breakfast, lunch, dinner served; British cuisine
Lobby
Feature Room
Indoor pool, open 6:30 AM to 9:00 PM, pool loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Mount Ephraim, Royal Tunbridge Wells, England, TN4 8XJ
  • Place, Pantiles
    ‪12 min walk‬
  • Place, Spa Valley Railway
    ‪14 min walk‬
  • Place, Assembly Hall Theater
    ‪2 min drive‬
  • Airport, London (LGW-Gatwick)
    ‪59 min drive‬

Room options

View all photos for Cosy Double

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double

8.8 out of 10
Excellent
(12 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.6 out of 10
Excellent
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Cosy Deluxe double room

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe double room

8.8 out of 10
Excellent
(25 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Solo Traveller

Solo Traveller

Solo Traveller

  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Cosy Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Double Room Single Use

9.4 out of 10
Exceptional
(14 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Double Room Single Use

In-room safe, desk, laptop workspace, iron/ironing board

Cosy Deluxe Double Room Single Use

9.6 out of 10
Exceptional
(15 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

View all photos for Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

Cosy Deluxe Twin Room (Single Use)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 2 Single Beds

View all photos for Spacious Double Room

Spacious Double Room

Spacious Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Feature Room

Feature Room

Feature Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Indulgent Room

Indulgent Room

Indulgent Room

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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  • Parking included
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4.5 out of 5, Wonderful, 1,007 reviews
The price is €64
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About this property

The Spa Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a sauna are onsite.
The Spa Hotel offers 70 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, bathrobes, slippers, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
Our customers tell us they can't get enough of the helpful staff at The Spa Hotel. During your stay, you'll be within walking distance of Pantiles. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at The Orangery Restaurant
  • English breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Pantiles and Spa Valley Railway
As a guest of The Spa Hotel, you'll find an indoor pool, an outdoor tennis court, a health club, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Spa services, a terrace, and barbecue grills are also featured at the business-friendly The Spa Hotel. Self parking is free.

This 4-star Royal Tunbridge Wells hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM and 9:30 AM.
The Orangery Restaurant - This restaurant specializes in British cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 19 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Orangery Restaurant

Things to do

  • Fitness classes
  • Health club
  • Indoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 19.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Spa Hotel Royal Tunbridge Wells
Spa Royal Tunbridge Wells
The Spa Hotel Hotel
The Spa Hotel Royal Tunbridge Wells
The Spa Hotel Hotel Royal Tunbridge Wells

The Spa Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 602 out of 1005 reviews
Rating 8 - Good. 273 out of 1005 reviews
Rating 6 - Okay. 87 out of 1005 reviews
Rating 4 - Poor. 30 out of 1005 reviews
Rating 2 - Terrible. 13 out of 1005 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Samantha

Stayed 1 night in Dec 2025

6/10 Okay

Clare

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Lovely helpful reception staff. Lovely grounds and amenities. Steam room temperature needs fixing either no steam or excessive. Breakfast was incredibly disappointing for the fresh cooked food. Eggs benedict, cold, no garnish, watery hollandaise and grey packet sliced ham. Continental buffet bar is good. We would stay again but not order breakfast.
Stayed 1 night in Jan 2026

2/10 Terrible

Chris

Disliked: Staff & service, amenities
Poor service, no food available, not the hotel it makes out to be.
Stayed 1 night in Dec 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love everything about this hotel
Stayed 2 nights in Dec 2025

10/10 Excellent

Joshua

Stayed 2 nights in Jan 2026

10/10 Excellent

Lawrence

Stayed 2 nights in Jan 2026

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Excellent breakfast. Friendly staff. Always a real treat staying at The Spa.
Stayed 2 nights in Dec 2025

10/10 Excellent

Alison

Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

10/10 Excellent

Philip

Stayed 2 nights in Dec 2025

8/10 Good

Filomena

Liked: Cleanliness, staff & service, amenities
The spa facilities, the restaurant, the lobby, and the service were fantastic. It was also very easy to access the town centre on foot or by bus.
Stayed 2 nights in Dec 2025

2/10 Terrible

Philip

Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff are always very friendly and professional. The rooms are always clean and tidy. My favourite hotel in TW
Stayed 2 nights in Dec 2025

8/10 Good

Grant

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 1 night in Dec 2025

10/10 Excellent

Leila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean room, great temperature already set, comfortable bed, plenty of room, nice touch with the teapot and cups and sauces for tea. Staff were very friendly, especially the lady serving breakfast, she had a huge smile on her face and really made me feel welcome. Delicious breakfast, gorgeous grounds around the hotel, ample parking space. All in all, excellent. Will definitely stay again
Stayed 1 night in Dec 2025

6/10 Okay

Julie C

Disliked: Property conditions & facilities
Needs updating
Stayed 2 nights in Dec 2025

10/10 Excellent

Nura

Liked: Cleanliness, staff & service, amenities
The room was immaculate, and because it was a special occasion I think we got the best room! It was like a small apartment! The staff are lovely & very helpful, will save up to have another stay sometime & just take time to relax and enjoy the facilities more. 100/10 loved it.
Stayed 1 night in Dec 2025

10/10 Excellent

Natalie

Liked: Cleanliness, staff & service, amenities
Always wonderful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2025

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great, staff were friendly and amenities were excellent. Everything was very clean and comfortable
Stayed 2 nights in Nov 2025

10/10 Excellent

Amy

Stayed 2 nights in Nov 2025

8/10 Good

Vincent

Business traveller
Liked: Cleanliness, staff & service, amenities
Swift check in, nice quiet comfortable room on top floor. Breakfast was good standard n efficient. Staff were all accommodating.
Stayed 1 night in Nov 2025

10/10 Excellent

Alessandra

Stayed 2 nights in Nov 2025

10/10 Excellent

KRISTEN

Stayed 2 nights in Nov 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities
Beautiful hotel with lovely stuff. Exellent price. Clean. Very warm & welcoming. Great attention to detail. Gym/spa area fantastic I will 1000% stay again. Room was lovely. Bath robs in wardroom. Slippers. What more can a man ask for! May even stay again tonight!
Stayed 1 night in Nov 2025

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