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The Mermaid Inn

3.0 star property

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Photo gallery for The Mermaid Inn

Front of property
Creator video - submitted by Clara Sander
Double Room (Historical Character)
Interior
Breakfast, lunch and dinner served

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Mermaid Street, Rye, England, TN31 7EY
  • Place, Rye Heritage Centre
    ‪3 min walk‬
  • Place, Rye Castle Museum
    ‪4 min walk‬
  • Place, 1066 Country Walk
    ‪6 min walk‬

Room options

View all photos for Double Room

Double Room

Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Single Room

Single Room

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Family Triple Room

Free toiletries, towels

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

Double Room (Four Poster Bed)

9.6 out of 10
Exceptional
(11 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room (Small)

Individually decorated, individually furnished, desk, iron/ironing board

Double Room (Small)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Mermaid Inn

Along with a restaurant, this hotel has a bar/lounge and WiFi in public areas. Full breakfast is free. Other amenities include 24-hour room service, dry cleaning, and laundry facilities.
The Mermaid Inn offers 31 accommodations with complimentary bottled water and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at The Mermaid Inn, you're just a quick walk from Lamb House. Enjoy features like free breakfast, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi in some public areas for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Steps from Lamb House and Church of St Mary the Virgin
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

There are 2 meeting rooms available. A terrace, tour/ticket assistance, and complimentary newspapers in the lobby are also featured at the business-friendly The Mermaid Inn.

Smoking is allowed in designated areas at this 3-star Rye hotel.

Guests are served free full breakfast daily from 8 AM to 10 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • No on-site parking available

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Giant’s Fireplace Bar

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Upper floors accessible by stairs only

More

  • Built in 1420
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 5 per pet, per night
  • Only dogs are allowed
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 5 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Mermaid Inn Rye
Mermaid Rye
The Mermaid Inn Rye
The Mermaid Inn Hotel
The Mermaid Inn Hotel Rye

The Mermaid Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 296 reviews
Rating 8 - Good. 76 out of 296 reviews
Rating 6 - Okay. 21 out of 296 reviews
Rating 4 - Poor. 5 out of 296 reviews
Rating 2 - Terrible. 3 out of 296 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we always love staying at the mermaid Inn Gorgeous old quirky beautiful place with lovely staff
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Mandy

Liked: Cleanliness, amenities, property conditions & facilities
The room and the staff were excellent. I will recomend the hotel to everyone!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

BEVERLEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel, food great, staff very helpful and friendly.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff and excellent service
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Carol

Liked: Amenities, property conditions & facilities
Room andvsyaff excellent especially the barman
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Dinner was amazing and breakfast was excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would suit most people.staff we're excellent
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

caroline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here lovely old inn ,beautiful furniture and paintings our room was really lovely ,fab breakfast and staff couldn't do enough for us .Would go again
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing historic property.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another lovely stay in this historic hotel. Great service and good food.
View from Room 1
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James at the front desk saw that our bags were delivered to our room while we explored the city. Breakfast was fresh, plentiful and hot. Staff was very thoughtful. Did not see any ghosts, but still had an amazing stay. Rye is very sweet and the Mermaid Inn is very special.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Entering the hotel is like stepping back in history but with mod cons. The staff are very polite and can’t do enough for their guests. The room was spotlessly clean.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
The staff are absolutely brilliant nothing was too much trouble. Our room was incredible ( We're in a four poster bed) The food was first class.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful hotel full of character. Amazing staff and wonderful food. Highly recommend for a stay in charming Rye.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Mihaela Simona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful historic Inn in the heart of Rye. Breakfast was top notch and the Inn was splendid. Would stay again. We also enjoyed the bar, the lounges and all the history.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Naomi

Liked: Cleanliness, property conditions & facilities
Lovely old hotel
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
Very old original building from an age gone by and the staff were excellent.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
My wife and I had a great experience. From the time we arrived and found a parking space for our car, until the time we drove out was amazing. Staff were courteous, friendly and very efficient. Food was fabulous. Room was well laid out, stocked and comfortable. Our stay at the Mermaid Inn enhanced our visit to beautiful Rye. Thank you.
We loved the look and the history of the Mermaid Inn.
Our room was comfortable, well stocked with tea, coffee, milk etc..
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely old quaint room without ghosts. Service in the bar and restaurants, for dinner and breakfast, was superb
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have been to the mermaid a few times , always lovely, staff are always friendly and polite.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Stefan

PS Just a small thing our bed, room 10 was very h

Lovely friendly staff, great food and an excellent Inn, loved the history.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Joanna

Liked: Cleanliness, amenities
Beautiful room, I bought this as an early Xmas present for my parents who loved the building, the history and location. The staff were brilliant and breakfast very good. Highly recommend
Stayed 1 night in Sep 2025
Verified

8/10 Good

Susan

Liked: Cleanliness, staff & service, amenities
Staff went over and above to be helpful. Hotel was very old and quirky. Lots of character and charm. The broken radiator in my room was sorted out successfully. The toilet in the room did not flush terribly well and the shower low pressure. Lovely lounges to sit in and the restaurant was very attractive. We had a good breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay- but bathroom facilities were poor- no decent shower etc. But it’s still a great place to say!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not the cheapest joint in town, but offering a memorable event with good service and hospitality thrown in for good measure. This and more set in the most quaint of all cobbled streets in a super little Sussex town.
Stayed 2 nights in Jun 2025

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