The Cross Keys

3.0 star property

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Photo gallery for The Cross Keys

Restaurant
Double Room, Ensuite (King) | View from property
Double Room, Ensuite (King) | Bathroom
Restaurant
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Housekeeping

Explore the area

View in a map
32 High Street, Saffron Walden, England, CB10 1AX
  • Place, Market Square
    ‪1 min walk‬
  • Place, Bridge End Gardens
    ‪3 min walk‬
  • Place, Audley End House
    ‪2 min drive‬
  • Airport, London (STN-Stansted)
    ‪22 min drive‬

Room options

Double or Twin Room, Ensuite (Dbl_Twn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

Double Room, Ensuite (Dbl)

7.8 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite (DblL_Eesbath)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Superior Double Room, Ensuite (Sup)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room, Ensuite (King)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Double Room, Ensuite (King_Sup)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Cross Keys

Inn in Saffron Walden with free breakfast and a restaurant
A restaurant, a bar/lounge, and an outdoor tennis court are available at this smoke-free inn. WiFi in public areas is free. Other amenities include free breakfast.
The Cross Keys offers 10 accommodations. Housekeeping is provided daily.
Recreational amenities at the inn include an outdoor tennis court.
During your stay at The Cross Keys, you're just a quick walk from Market Square. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Onsite recreation includes an outdoor tennis court
  • Steps from Market Square and Church of St. Mary
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

This 3-star Saffron Walden inn is smoke free.

Guests are served free breakfast.
The Cross Keys has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor tennis court

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit/debit cards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Cross Keys Inn Saffron Walden
Cross Keys Inn Saffron Walden
Cross Keys Saffron Walden
Inn The Cross Keys Saffron Walden
Saffron Walden The Cross Keys Inn
Inn The Cross Keys
The Cross Keys Saffron Walden
Cross Keys Inn
Cross Keys
The Cross Keys Inn
The Cross Keys Saffron Walden
The Cross Keys Inn Saffron Walden

The Cross Keys Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 100 out of 177 reviews
Rating 8 - Good. 52 out of 177 reviews
Rating 6 - Okay. 13 out of 177 reviews
Rating 4 - Poor. 5 out of 177 reviews
Rating 2 - Terrible. 7 out of 177 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love the Cross Keys. This was my third time staying here... room 2 is my go-to room. I could hear the traffic late and early- but I knew that before I requested room 2. The room has old charm and a comfy bed. The breakfast is excellent- I get the "full English breakfast" of course. The host or hostess always had a smile or laugh- a good way to start the day. The background music seems to fit the personality of whichever employee was there that day... the young man who I gifted a bottle of hot sauce or the more mature hostess who liked music from my era (60's and 70's) ... she would sing from one end of the pub to the other. Made me smile. I absolutely recommend the Cross Keys for any overnight stays. Clean, inviting, and happy!!! Of course the pub aspect is an added plus! CHEERS... I will be back.
Stayed 2 nights in Oct 2025

10/10 Excellent

Keith

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've always wanted to stay here and it didn't disappoint. Really friendly service, comfortable room and had a great vegan option for breakfast which is usually very difficult to find! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A return visit to this lovely old Inn. A different and larger room with a very comfortable bed, decent sized shower unit and good complimentary tray and toiletries. Great choices for breakfast and the evening menu was also varied with 'specials' evenings. Friendly and welcoming. Pretty town to explore with good architecture. Car parking a short walk but not extortionate. Have MiPark as your app so no need to get up before 8 am to feed the parking meter. Excellent value
Stayed 1 night in Sep 2025

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night away.

Room clean & comfortable. Had problem with tea & coffee facilities but soon sort by evening staff. Lovely room in front of hotel.Good evening meal& breakfast in morning.Nothing to much problem.
Stayed 1 night in Sep 2025

10/10 Excellent

Melvyn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just spot on

Excellent all over. Fabulous food Fabulous room Spot on.
Stayed 1 night in Sep 2025

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice welcome by friendly team member. Imaginatively restored historic pub with a lovely room with a comfy bed, well furnished with a claw bath. Generous breakfast served by an equally friendly server. So enjoyed our stay. The town has a lot to offer with lovely buildings and shops. Quite a find.
Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

every dept great, let down by wifi

Everything was great. The place was built in 1569, so don't expect air cond but the place is great. Park in Swan meadows car park and walk up the lane. Parking cheap, and machines easy to use (no dumb apps that don't work). The single thing that let it down was poor wifi... not the signal, but the free service being offered by some third party that mines your data, and is chronically bad a t connections, they vanish, then won't connect, then keep restarting. All our 4 devices were a pain to connect to it. Get a dedicated decent service, this one does you a real disservice. Please note though, that the staff were great, the place fab if you're looking for authentic olde UK. The brekky was great... choosing off menu was no trouble for them... Thx , but really... sort the wifi !!
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Stay in a Beautiful Town

Fabulous stay , friendly staff , nothing was too much trouble. Food was beautiful at reasonable prices. Room was warm and very comfortable bed. Facilities good , the only thing that would improve is maybe a little redecoration , not to take the originality out of this historic building but just to freshen up a bit and a mirror on the wall under the television for ease when styling hair etc whilst sat at the desk. This would not stop us staying again though - perfect stay
Stayed 1 night in Aug 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night away in Saffron Waldren

Great 1 nighter Very quirky pub hotel with bags of character
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A fabulous place to stay

Amazing and great value lunch, a fabulous breakfast, staff were all lovely and helpful, car park not on site but this was not a problem as the nearest is a few minutes walk away and not too expensive ( download the app for ease) free WiFi and a comfortable bed with a lovely room.
Stayed 1 night in Jul 2025

6/10 Okay

David

Business traveller
Liked: Cleanliness, staff & service, room comfort

Avoid the rooms facing the centre.

Very old hotel, room was ok, bed really comfortable, very small TV, hot water for the sink took ages to come through. My room was at the front of the hotel very noisy with the traffic and people and the road sweeper at 6am. Food was average, no fish & chips as the fish was defrosting 😂, only had all day to sort that, had the burger and asked without sauce and came with sauce. Finally, chargeable car park which is a 5 minute walk away.
Stayed 1 night in Jul 2025

8/10 Good

STACEY

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

We loved Saffron Walden, the hotel location and staff. We will definitely return.
Stayed 1 night in Jul 2025

10/10 Excellent

Loraine

Liked: Cleanliness, staff & service
We got a room for us and our English friends. We loved it. The restaurant was great. That night we all had the carvery, I was impressed, for English food it was good. We stayed in room 9. I’ve been married 40-years, and that was the most fun, funky room, we loved. How often do you sleep in a room from 1569?
Stayed 1 night in Jul 2025

10/10 Excellent

g

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Penny

Disliked: Cleanliness, property conditions & facilities
I wish
Stayed 1 night in Jul 2025

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and comfortable
Stayed 1 night in Jul 2025

8/10 Good

Philip

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Does the job. Beds are nice. A little dated buts it’s not an issue.
Stayed 1 night in Jul 2025

10/10 Excellent

Rachael

Stayed 1 night in Jun 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good all round

It was really good. Stayed for a couple of weeks on business. Rooms were comfortable, staff were very friendly, WiFi worked great and the food was really good.
Stayed 4 nights in Jun 2025

2/10 Terrible

Peter

Stayed 1 night in Jun 2025

10/10 Excellent

Terry

Liked: Cleanliness, property conditions & facilities, room comfort
A fantastic property in the heart of Saffron Walden with bags of charactrr and friendly staff.
Stayed 1 night in May 2025