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Mercure White Hart Hotel Salisbury and Apartments

4.0 star property

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Photo gallery for Mercure White Hart Hotel Salisbury and Apartments

Lunch and dinner served, British cuisine
Premium bedding, desk, laptop workspace, blackout curtains
Classic Twin Room, 1 Double Bed
Reception
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
St John Street, Salisbury, England, SP1 2SD
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Place, Market Square
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.8 out of 10
Excellent
(13 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Privilege, Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(11 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed, Accessible

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Family Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

8.8 out of 10
Excellent
(42 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure White Hart Hotel Salisbury and Apartments

Hotel in Salisbury with a 24-hour front desk and a restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Mercure White Hart Hotel Salisbury and Apartments offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure White Hart Hotel Salisbury and Apartments. During your stay, you're just a quick walk from Cathedral Close. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Squires Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • 11 minutes by car from New Forest National Park and 14 minutes from Stonehenge
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. The business-friendly Mercure White Hart Hotel Salisbury and Apartments also features a garden, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This 4-star Salisbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Squires Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Spires Bar - This bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 7.50 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spires Bar
  • Squires Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury
Mercure White Hart Hotel Salisbury and Apartments Hotel
Mercure White Hart Hotel Salisbury and Apartments Salisbury

Mercure White Hart Hotel Salisbury and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 295 out of 754 reviews
Rating 8 - Good. 299 out of 754 reviews
Rating 6 - Okay. 110 out of 754 reviews
Rating 4 - Poor. 38 out of 754 reviews
Rating 2 - Terrible. 12 out of 754 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

patrick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had wedding to attend in the cathedral and this hotel is very convenient for the venue
Stayed 1 night in Sep 2025

10/10 Excellent

Elaine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location central and comfortable

Clean comfy room everything you need. Downside no lift to second floor. Great location right in town hotel with parking
Stayed 1 night in Sep 2025

8/10 Good

Dorrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location and comfortable room. No lift. Dining options and bar were poor
Stayed 3 nights in Sep 2025

6/10 Okay

Heather

Disliked: Property conditions & facilities, room comfort
Couldnt open window so hot at night. Bathroom tired and no light over mirror. Breakfast had a good choice but not hot enough
Stayed 2 nights in Sep 2025

8/10 Good

Maruta

Stayed 1 night in Sep 2025

4/10 Poor

Kapil

Stayed 1 night in Sep 2025

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I had a lovely weekend supporting Chingford Parish Choir at the Cathedral. The Hotel is really close to the Cathedral and as I use a Rollator to help me walk it was ideal. The room was well equipped and comfortable and the staff were all very helpful, especially Jack on Reception. We enjoyed our breakfast each morning and had a nice meal Saturday evening. There is a good disabled toilet on the ground floor but no lift to the bedrooms which would be helpful. I managed but not everyone would be able to. Salisbury is a delightful town and really worth visiting and the Cathedral is absolutely beautiful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Polite & friendly service.
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Colin

Travelled with partner
Liked: Staff & service
Only arrived late last night Cannot comment yet on anything else , staff lovely, a few issues with maintenance of the room and cleanliness was not great
Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Stayed 3 nights in Aug 2025

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very lovely stay here, Jack and Alex W on the front desk where very helpful as well. The bar staff were fabulous as well, especially Maddie, who was very friendly. June in the breakfast room in the morning was very kind and polite as well. I stayed in one of the apartments across the car park which was very modern and had an area where you can cook. (Although I couldn’t see and frying or saucepans, I didn’t need to use any) but there was also a Nespresso coffee machine as well. There was also comfortable Air Conditioning/Heating which was controllable. There were also free bathroom amenities too. Would recommend to stay here.
Stayed 2 nights in Aug 2025

10/10 Excellent

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Sharon

Disliked: Property conditions & facilities
Hotel is a nice location but rooms are in desperate need of a refurb, bathroom in particular
Stayed 1 night in Aug 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did what we expected, comfortable and convenient, just what we expected!
Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. Big rooms well kept. Staff incredibly friendly. Will 100 percent be returning
Stayed 1 night in Aug 2025

4/10 Poor

Simon

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Tasty breakfast. Friendly staff. Our room was very (and I mean very) noisy. Banging doors, conversations in the corridor and squeaking floorboards meant that we did not have a relaxing stay and we were woken up the night due to the noise. The room was dated and in need of a lot of work. Large patches of the carpet were moth eaten, the bathroom mirror was rusting, one of the bathroom blinds didn't work and had gone yellow/brown, and the view from the window was a large pipe with paint peeling off it.
Stayed 1 night in Aug 2025

4/10 Poor

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Staff nice, room dreadful - tiny bed, very uncomfortable and pushed up against the wall for 2 people
Stayed 1 night in Aug 2025

2/10 Terrible

Jonathan

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Hannah

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel, fab location

Fantastic staff, with nice spacious rooms and good food! Very close to all things in Salisbury espe ially the cathedral.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean, staff friendly & no issues.
Stayed 2 nights in Aug 2025

10/10 Excellent

Demeter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast, professional and friendly staff, very clean and comfortable. I did find the high, 4 poster beds a bit awkward to climb in and out of, but if you don’t have old bones and rickety knees, that isn’t an issue! I loved that we had comfortable chairs and ottomans and a desk in the room.
Our comfy room
A beautiful garden view at breakfast
Tasty food - the scrambled eggs were very good!
Stayed 2 nights in Aug 2025

6/10 Okay

Abisola

Liked: Staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

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