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Mercure White Hart Hotel Salisbury and Apartments

4.0 star property

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Photo gallery for Mercure White Hart Hotel Salisbury and Apartments

Exterior
Lunch and dinner served, British cuisine
Exterior
Apartment, 1 Double Bed
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
St John Street, Salisbury, England, SP1 2SD
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Magna Carta Chapter House
    ‪3 min walk‬
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

8.8 out of 10
Excellent
(16 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Privilege, Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible

Apartment, 1 Queen Bed, Accessible

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 1 Double Bed

Apartment, 1 Double Bed

Apartment, 1 Double Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Apartment, 1 Double Bed

Family Apartment, 1 Double Bed

Family Apartment, 1 Double Bed

  • 39 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment, 1 Double Bed

Premium bedding, desk, laptop workspace, blackout curtains

Apartment, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 39 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

Classic Twin Room, 1 Double Bed

8.8 out of 10
Excellent
(45 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure White Hart Hotel Salisbury and Apartments

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and conference space are onsite. Housekeeping is available on request.
Mercure White Hart Hotel Salisbury and Apartments offers 68 air-conditioned accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Satellite television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at Mercure White Hart Hotel Salisbury and Apartments. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Enjoy British cuisine while dining at Squires Restaurant
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Just a 5-minute walk from Salisbury Cathedral and 11 minutes by car from New Forest National Park
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1582 square feet (147 square meters) and includes conference space. The business-friendly Mercure White Hart Hotel Salisbury and Apartments also features a garden, coffee/tea in a common area, and a fireplace in the lobby. Parking is available for a fee.

This 4-star Salisbury hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.
Squires Restaurant - This restaurant specializes in British cuisine and serves lunch and dinner.
Spires Bar - This bar serves light fare only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (GBP 7.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:30 AM to 9:30 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Spires Bar
  • Squires Restaurant

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 1,582 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per accommodation, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Uncovered self parking fee: GBP 7.50 per night
  • Pet fee: GBP 10 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure White Hart Salisbury Hotel Salisbury
Mercure White Hart Salisbury Hotel
Mercure White Hart Hotel
Mercure White Hart Salisbury
Mercure White Hart
Mercure Salisbury
Accor White Hart Salisbury
Mercure White Hart Salisbury
Mercure White Hart Hotel Salisbury and Apartments Hotel
Mercure White Hart Hotel Salisbury and Apartments Salisbury

Mercure White Hart Hotel Salisbury and Apartments Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 308 out of 788 reviews
Rating 8 - Good. 317 out of 788 reviews
Rating 6 - Okay. 112 out of 788 reviews
Rating 4 - Poor. 38 out of 788 reviews
Rating 2 - Terrible. 13 out of 788 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Martha

Stayed 2 nights in Dec 2025

8/10 Good

JEFFREY

Stayed 3 nights in Dec 2025

6/10 Okay

Mark

Travelled with partner, Travelled with group
Liked: Amenities
Room was tired, needing a refit. Carpet warm, seal around the bath stained. Breakfast was OK, lots of choice but a little over cooked and eggs radting of vinegar. Staff were great, with lots of experience and working hard
Stayed 1 night in Dec 2025

10/10 Excellent

Michael

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding reception from the carpark was a challenge. The accommodation was first class. Breakfast was supurb, great choices. Fruit compote fantastic
Stayed 1 night in Dec 2025

10/10 Excellent

victoria

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel room and hotel in general. Very clean. Nice breajfast with good choices and friendly helpful staff.
Stayed 5 nights in Dec 2025

8/10 Good

Siobhan

Liked: Cleanliness, staff & service
Got upgraded to a bigger room and the staff were very helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good
Stayed 3 nights in Nov 2025

6/10 Okay

Peter

Travelled with group
Liked: Staff & service, amenities
Room was huge and bathroom big. The pillows were not brilliant however not end of world. Bathroom hose pipe was dirty but again not end of the world. Over all a cosy - friendly hotel with a comfy atmosphere - great staff and great breakfast choices.
Stayed 1 night in Nov 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Loraine

Liked: Cleanliness, amenities
Friendly staff, room clean and big, bed comfy
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Cleanliness, staff & service
The staff were very friendly and the room was clean and spacious. It was a comfortable stay.
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were absolutely charming and were what make this hotel a place we will definitely return to. The room was well equipped, the bathroom clean, the breakfast ample and the location excellent but the staff were what made the stay special - always friendly, happy to help and ready with a smile.
Stayed 4 nights in Oct 2025

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service
The staff in the hotel were all very friendly and helpful. The hotel is a little tired and some of the facilities require updating. The shower in our room was cold, despite there being hot water at the sink. The location of the hotel is good with everything being within walking distance.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Clean room / staff friendly and helpful/ breakfast choice good
Stayed 2 nights in Oct 2025

10/10 Excellent

Bruce

We chose to come back to Salisbury for our Emerald Wedding Anniversary. We had not stayed at the White Hart before and were were delighted with all the amenities comfort and friendly staff. As it was so central we left our car in the car park and walked to all the places we wanted to go.
Stayed 2 nights in Oct 2025

8/10 Good

Vic

Liked: Cleanliness
Stayed 1 night in Oct 2025

10/10 Excellent

Gillian

Stayed 1 night in Oct 2025

8/10 Good

Eileen

Stayed 1 night in Oct 2025

10/10 Excellent

Ryan

Stayed 4 nights in Oct 2025

8/10 Good

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"They're not PILLOWS!"

A lovely room for my needs. Comfortable bed. Hot shower....great air con. The eternal downer is...hotel pillows! Reliably rubbish.
Stayed 3 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and we had a really nice room. Very impressed. However breakfast wasnt great. Not very hot. But it was quite busy so that probably was a factor. Staff very friendly and helpful. Would definitely recommend this hotel.
Stayed 1 night in Oct 2025

6/10 Okay

Marius

Business traveller
Liked: Cleanliness, room comfort
Good location . Close to the cathedral. Building is bit antique and would certaintly use some love and care. Rooms are also pretty crammed. Bed was comfortable. Pillows not. Shower was not very powerful and the rain head was as mild as the actual rain in terms of power. Breakfast was OK but lacked any flavor, so bit disappointing for the price. Window did not close properly in my room as the latch to close it was completely broken. Overall, an OK stay but certainly not a 4* one. Checkin was also very strict given the amount of free rooms apparently were available…
Stayed 1 night in Oct 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Amenities
We thoroughly enjoyed our two night stay here as the room was comfortable. Breakfast was excellent and the meal we had in the restaurant wasn’t bad at all! Staff were welcoming, friendly and pleasant throughout. This was a gem of a place!
Stayed 2 nights in Oct 2025

6/10 Okay

M

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2025

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