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The Cathedral Hotel

2.0 star property

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Photo gallery for The Cathedral Hotel

Front of property
Nightclub
Garden
Interior detail
Double Room, Ensuite

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
7-9 Milford Street, Salisbury, England, SP1 2AJ
  • Place, Cathedral Close
    ‪3 min walk‬
  • Place, Market Square
    ‪3 min walk‬
  • Place, Salisbury Cathedral
    ‪9 min walk‬
  • Airport, Southampton (SOU)
    ‪54 min drive‬

Room options

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Ensuite

Double Room, Ensuite

Double Room, Ensuite

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Shared Bathroom

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, Shared Bathroom

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Ensuite

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, Ensuite

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Room, Ensuite

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, Ensuite

  • 32 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Family Twin Room, Ensuite

In-room safe, desk, blackout curtains, iron/ironing board

Family Twin Room, Ensuite

  • 17 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

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About this property

The Cathedral Hotel

A restaurant, a nightclub, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour front desk, and express check-out.
The Cathedral Hotel offers 22 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Salisbury hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

During your stay at The Cathedral Hotel, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, meeting rooms, and an elevator
  • Just a 2-minute drive from Salisbury Cathedral and 10 minutes from New Forest National Park
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A nightclub, a terrace, and tour/ticket assistance are also featured at The Cathedral Hotel.

Smoking is allowed in designated areas at this Salisbury hotel.

The Cathedral - Onsite restaurant. Guests can enjoy alfresco dining (weather permitting).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Cathedral

Things to do

  • Nightclub

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Designated smoking areas (fines apply)
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 22-inch TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Please note: This property's ground floor bar is open until 2 AM on weekends. Guests can expect higher noise levels in some guestrooms during this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Cathedral Hotel

Cathedral Hotel Salisbury

The Cathedral Hotel Hotel

The Cathedral Hotel Salisbury

The Cathedral Hotel Hotel Salisbury

The Cathedral Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 74 out of 336 reviews
Rating 8 - Good. 128 out of 336 reviews
Rating 6 - Okay. 83 out of 336 reviews
Rating 4 - Poor. 30 out of 336 reviews
Rating 2 - Terrible. 21 out of 336 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Keleni K

Travelled with group
Liked: Staff & service
Stayed 5 nights in Dec 2021

4/10 Poor

Anne

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Central location with original features.
Stayed 2 nights in Sep 2021

2/10 Terrible

Denise Patricia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Awful

Appalling. Whb taps loose the hot one continuously running. No shower curtain just a rusty metal strip on the wall presumably what a screen used to be fixed to. The ceiling fan didnt work. The bed is only suitable for children? The wooden slats were loose and kept falling on the floor so the mattress was not stable and in the morning tne mattress fell through the gap when all the slats fell and i bashed my ribs on the right hand side leavng them extremely painful. This was Friday 27th about 8.30. I am still having to take painkillers. Needless to say i packed my case and went downstairs. The only person around was a young man cleaning the tables in the bar/dining area. There was another chap around but he was quite short with me. There was nobody around to complain too. In my rush to leave i forgot to take photos. I paid for 2 nights up fron. Apparently the owners own another hotel far better nearby and i will be going there to put in a written complaint.
Stayed 2 nights in Aug 2021

6/10 Okay

Brian

Liked: Cleanliness
Stayed 4 nights in Aug 2021

6/10 Okay

Dominic

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort

Ok, but needs a good clean

Rather tired, need deep cleaning, bed could have been better. Food great, staff pleasant, but hard to find! No car parking, £35 fine whilst dropping bags off!
Stayed 1 night in Aug 2021

4/10 Poor

Verified traveller

Disliked: Staff & service, amenities
The Staff was neither friendly nor welcoming; the only sort of exception was a woman working at the bar who was, in a way, a bit more pleasant than the rest of the Staff
Stayed 4 nights in Jul 2021

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not suitable as a hotel for families on Fri/sat

My son ended up sleeping on the floor on a mattress as they had forgotten to put our 4th bed into the family room. Club downstairs was playing music until 2am- everyone left by 3am so we finally got some sleep. Checked out early and had refund as the room was also dirty and the windows were broken.
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just about value for money

It was a short notice booking so no time to check reviews. It is a little run down, lots of minor maintenance required e.g. the taps move on.the basin when turning on or off the plug lets the water run away the shower temperature control doesn't work so its too hot the shower doors do not close properly . No remote for the tv etc.
Stayed 1 night in Jul 2021

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor service

I stayed here about 2 years ago now Its gone down hill since then Dirty room, staff rude and ignorant I will not be staying agin
Stayed 1 night in Jul 2021

4/10 Poor

Raymond

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was not clean, room was dirty & food not great
Stayed 1 night in Jul 2021

4/10 Poor

Jason

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Would not stay again
Stayed 4 nights in Jun 2021

6/10 Okay

Thomas

Liked: Room comfort

Cheap stay.

No not amazing .ok it was what it was a bar with rooms on the first and second floor.good for a cheap stop over. Wont ve repeating. Breakfast good, but don't expect finery like jam ir marmalade .
Stayed 1 night in Jun 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities
Ok value for money, good location, room was clean and very spacious. I don't mind the duct-taped doors or furniture (especially for the price paid) but the two things that DID bother me were the terrible wi-fi (basically never worked) and the super hard mattress, lying on which you can actually feel the stiff springs against your back.
Stayed 1 night in Jun 2021

2/10 Terrible

colin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will not stay there again .

Shower was so hot couldn't control it as the parts was broken on it. Sink was cracked as show in picture i sent. Also noise from pigeons early morning was awful. Will not recommend this hotel to anyone' eles plus was dirty.
Stayed 1 night in Jun 2021

6/10 Okay

Verified traveller

Travelled with partner
Liked: Staff & service
Was not a comfortable bed needs a new mattress no tv controller and shower gel not supplied
Stayed 5 nights in Jun 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, helpful.member of staff very accommodating.
Stayed 5 nights in Feb 2021

8/10 Good

D Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Given the present circumstances, it was satisfactory. More than happy to have somewhere to stay. Disappointing that i was unable to get my promised 10% discount via the blue light card. Shame there was no onsite parking and inadequate Wifi. Also an unsightly crack in the wall and not able to securely lock the door from the inside! Excellent service from the Portugese waitress at breakfast, thank you! Alsi thanks to Tommy for coming back especially to unlock.my door when I'd left the keys inside and for being so understanding! Overall it was a successful trip and i would stay here again if need be.
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Aggie & Kim Required

Room in a poor state with a redecoration required big cracks in ceiling / walls, room did not lock from the inside and bath covering had huge crack, Cleaner arrived in the room as I unpacked to work on the room!! No milk so cleaner kindly said she would get some...it never arrived.
Stayed 1 night in Oct 2020

8/10 Good

David, Cheshire

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was good, the rooms were comfortable, staff were friendly. The only downside was breakfast service was slow.
Stayed 4 nights in Sep 2020

6/10 Okay

Alan

Liked: Room comfort
Disliked: Property conditions & facilities

Dated

The shower and basin had hairs in them. The TV didn't function fully. The breakfast was very limited, we told the staff that the Beans! were off, but was told the only use that brand! The staff were not bad, very helpful and the bed was comfortable. Overall we would not stay there again
Stayed 1 night in Oct 2020

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service
Stayed 1 night in Sep 2020

4/10 Poor

Steve

Disliked: Cleanliness, property conditions & facilities, room comfort

Not a saintly place to stay

The room given on check in looked nice, but quickly revealed it faults; lights not working, fan not working, and room window had a notice on it saying do not close as it was broken, and as it overlooked the street there was so much noise that sleep would have been impossible!! We were offered another room, but sadly it was so shabby, holes in the plaster-work and walls, tatty furniture, and walls and again out on to the noisy street below. We were offered another room, this again looked the nicest so far, but had a non obvious step in the floor which we quickly fell over (no warning markings) and then once on this level the floor sloped away markedly it made you feel dizzy. On testing the bed which followed the slope your feet were so much higher than your head you could feel the blood go to your head. We finally settled on a fourth room, still not good, a bit shabby, damaged furniture, but a level floor and bed. Whilst still a bit cramped for space it was the best compromise. Whilst most of the staff did their best to be helpful it was not always at a level as expected in a city centre hotel. As for the bar/dining area this was no more than a ' sports bar', Sky sports everywhere, and who wants to eat and drink with football screens everywhere you look. Again this looked tired and a lack of maintenance was obvious. Eating in was not a preferred option, but as breakfast was included, which was not bad, we made the best of it. I would not recommend this place to any one!
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Right in the middle of the action

This hotel is right in the centre Great for shops Everything you need I had the best breakfast ever Excellent staff
Stayed 1 night in Mar 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

Had a great stay
Stayed 1 night in Mar 2020

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