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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Bar (on property)
Front of property
Terrace/patio
Executive Suite, Ensuite
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi

Explore the area

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9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Place, Market Square
    ‪6 min walk‬
  • Place, Old Sarum
    ‪6 min drive‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(15 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

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About this property

The Chapter House

Inn with free breakfast, 5-minute walk to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge, and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a reception hall are onsite.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the comfortable accommodations and the helpful staff
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House - This steakhouse serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 992 reviews
Rating 8 - Good. 222 out of 992 reviews
Rating 6 - Okay. 30 out of 992 reviews
Rating 4 - Poor. 8 out of 992 reviews
Rating 2 - Terrible. 5 out of 992 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character...Character and more Character
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming 500 year old building has been brought to modern standards as best as can be expected. Quiet area easily walkable to city center. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fairy tale 15th century inn with new amenities, across the street for the Cathedral! Hot in July LOL!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kathryn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
What an amazing stay at The Chapter House. Across the street from Salisbury Cathedral grounds and easy to walk to anything you need. The community that works there was amazing. Everyone was so helpful. They all went the extra mile to help make a special visit perfect. The outdoor courtyard was beautiful to sit in the morning for work. Breakfast was delicious. The character of the inn was worth it.
Stayed 3 nights in Jun 2025

10/10 Excellent

Matthew

Stayed 1 night in Jun 2025

8/10 Good

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda, FORT COLLINS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the wonderful Chapter house! The historic charm of the property, the fantastic staff, the excellent location. and the delicious breakfasts were wonderful parts of our time there. Thank you!
Stayed 2 nights in Jun 2025

10/10 Excellent

Michael

Stayed 1 night in Jun 2025

8/10 Good

Jonathan

Business traveller
Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An excellent hotel. So close to the heart of Salisbury and so friendly. Room was excellent, comfortable bed separate bath and shower. Restaurant was brilliant and I recommend the South African dishes. Pre-ordered breakfast which my wife had to cancel the following morning but this was no problem. I will definitely stay at the Chapter House on my next visit.
Stayed 1 night in Jun 2025

10/10 Excellent

Diane

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checking Find

Very charming hotel, food was absolutely divine, staff are very friendly and attentive. The only criticism is I was in room 10 and the noise outside which I think is an air conditioning unit of some description was very noisy through the whole night.
Sea Bream
Cooked Breakfast
Best Ribeye Ever
Stayed 1 night in Jun 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Stayed 1 night in Jun 2025

10/10 Excellent

nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My third stay here… And I really love it - it’s definitely the best hotel in Salisbury. The restaurant bar is really good as well. I’ve already booked back in for Christmas
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marianne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful, thank you
Stayed 1 night in May 2025

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, friendly staff and superb food.
Stayed 1 night in May 2025

10/10 Excellent

Andrea, Calhoun

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful Inn, located across from the Cathedral. The restaurant's food was exceptional.
Stayed 1 night in May 2025

10/10 Excellent

Coline

Travelled with partner
Staff were friendly and food was excellent. Too many steps to our room!
Stayed 1 night in May 2025

8/10 Good

elizabeth

Stayed 1 night in May 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Character!

Character-filled very old property. The stairs are wonky, the floor is creaky, and the night door (inset into a huge wooden door, which is closed at night) is tiny. In short, you can’t miss you staying in a 16-century house. But it is comfortable (beds, showers), the breakfast is delicious, and the staff friendly.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Neil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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