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The Chapter House

4.0 star property

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Photo gallery for The Chapter House

Bar (on property)
Front of property
Terrace/patio
Executive Double Room, Ensuite
Staircase

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
9-13 St John's Street, Salisbury, England, SP1 2SB
  • Place, Cathedral Close
    ‪1 min walk‬
  • Place, Salisbury Cathedral
    ‪4 min walk‬
  • Place, Market Square
    ‪6 min walk‬
  • Airport, Southampton (SOU)
    ‪35 min drive‬

Room options

View all photos for Executive Suite, Ensuite

Executive Suite, Ensuite

Executive Suite, Ensuite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Double Room, Ensuite

Executive Double Room, Ensuite

Executive Double Room, Ensuite

9.8 out of 10
Exceptional
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room, Ensuite

Premium Double Room, Ensuite

Premium Double Room, Ensuite

9.4 out of 10
Exceptional
(16 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room (Small)

Double Room (Small)

Double Room (Small)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

The Chapter House

Inn with a restaurant, 5-minute walk to Salisbury Cathedral
This smoke-free inn features a restaurant, a bar/lounge, and free newspapers. Free full breakfast and free WiFi in public areas are also provided. Additionally, a front-desk safe, multilingual staff assistance, and a reception hall are onsite.
The Chapter House offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations include desks. Beds feature premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations, designer toiletries, and complimentary toiletries. This Salisbury inn provides complimentary wireless Internet access, with a speed of 25+ Mbps. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The free breakfast at The Chapter House gets high marks from our customers. During your stay, you're just a quick walk from Salisbury Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free full breakfast served daily
  • Free WiFi (speed: 25+ Mbps)
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include free lobby newspapers, a front-desk safe, and a multilingual staff
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Salisbury Cathedral and 5 minutes by car from Old Sarum
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at The Chapter House.

This 4-star Salisbury inn is smoke free.

Guests are served free full breakfast daily from 8:30 AM to 10 AM.
The Chapter House - This steakhouse serves breakfast, lunch, and dinner.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 8 per night); discounts available

Food and drink

  • Free full breakfast available daily 8:30 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Chapter House

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Built in 1560
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 8.00 per night (656 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
The front desk at this property is open daily from 7:30 AM - 11:00 PM.
Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chapter House Inn Salisbury
Chapter House Inn
Chapter House Salisbury
The Lazy Cow Hotel Salisbury
The Chapter House Inn
The Chapter House Salisbury
The Chapter House Inn Salisbury

The Chapter House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 731 out of 1000 reviews
Rating 8 - Good. 221 out of 1000 reviews
Rating 6 - Okay. 33 out of 1000 reviews
Rating 4 - Poor. 9 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming staff. The building is very old and peculiar but very comfortable. The room had high ceilings, was large and had a good ensuite with a powerful shower.
Stayed 1 night in Oct 2025

8/10 Good

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautifully decorated and spotlessly clean.. kept in style with age of properties. Only issue would be not enough storage /drawers
Stayed 2 nights in Oct 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Cory

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Chapter House was amazing. You can feel the history of the place when you visit. The modern comfort and cleanliness in such an old and historic building is nothing short of brilliant. The two rooms were furnished beautifully. Dining on site was delicious and the staff were lovely. I could see Salisbury Cathedral’s spire from my window and the cathedral is just a few short minutes walk away.
Stayed 1 night in Oct 2025

2/10 Terrible

Lee

Stayed 1 night in Oct 2025

10/10 Excellent

Mary Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideal location across from Salisbury cathedral. Delicious steaks at dinner. Nice historic room.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Stayed 1 night in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entrance via noisy bar/restaurant but quiet in the room, which was comfortable but too hot. Excellent location just outside the cathedral close. Good breakfast selection, nicely cooked, but served on cold plates.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel
Stayed 1 night in Oct 2025

6/10 Okay

Cameron

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Room had a lot of outside noise, very dated carpet, bathroom mirror was wobbly, shower could not maintain a constant temperature.
Stayed 1 night in Oct 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service
Staff were wonderful and attentive. The hotel and restaurant are really special and beautiful. I loved the history of the place.
Stayed 1 night in Sep 2025

10/10 Excellent

Wendy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an old hotel (antique in fact giving it’s been operating for 800 years), so no wall are straight, floors are uneven, hallways are narrow, and there is no elevator. But the conditions are ell kept, and the staff is extremely pleasant and helpful. We would definitely stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, helpful staff.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and fabulous restaurant
Stayed 2 nights in Sep 2025

10/10 Excellent

Edson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are old but quite charming and the amenities in the room were the same you'd expect at any hotel. The staff was very friendly and accommodating. The included breakfast was fantastic. We also sat down in their restaurant for dinner and I can honestly say it was one of the best we had all around England!
Stayed 1 night in Sep 2025

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing hotel. So quirky
Stayed 1 night in Aug 2025

4/10 Poor

g

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Chapter House

Great people and good service. The food is some of the best in town. Close to the Cathedral and easy walk to the City center. A very historic property.
Stayed 6 nights in Aug 2025

10/10 Excellent

Nikki

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Terrance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was literally 6 minutes away from the cathedral and the main shopping. The hotel was very quaint. Breakfast was excellent as was the staff. I wish I had had time to use the enormous tub!
Stayed 1 night in Aug 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Character...Character and more Character
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming 500 year old building has been brought to modern standards as best as can be expected. Quiet area easily walkable to city center. Great staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Frank

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A fairy tale 15th century inn with new amenities, across the street for the Cathedral! Hot in July LOL!
Stayed 2 nights in Jun 2025

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