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4.8 out of 5

"Excellent hotel very friendly staff excellent service and nothing was too much trouble. " More

By a verified traveller on Tue 23 Jul 2019

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Classic Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Twin Room, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Double Room, Bathtub

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Brockley Hall Hotel. During your stay, you're just a quick walk from Saltburn Valley Country Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.

  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Saltburn Valley Country Park and Saltburn Valley Gardens

Brockley Hall Hotel ratings based on 6 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Brockley Hall Hotel

Everyone (4) Couples (2) Family (1)
5 out of 5

Posted by on 4 Sep 2019

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Comment from Hotel Management

16 Sep 2019 by Sally

Thank you so much for this lovely review, we hope to see you again soon.

5 out of 5
Excellent hotel very friendly staff excellent service and nothing was too much trouble.

Posted by on 23 Jul 2019

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Comment from Hotel Management

23 Jul 2019 by Sally

Thank you for this lovely review, I will make staff aware of your comments.

5 out of 5
Brilliantly decorated throughout. Plenty of period pieces. Staff very friendly. Good food.

Posted by on 26 Feb 2019

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Comment from Hotel Management

27 Feb 2019 by Sally

Thank you for this lovely review, we hope to see you again.

5 out of 5
Very very nice hotel clean nice rooms and bathroom definitely I will love to stay in again recommend to everybody would like to have nice relaxed time.

Posted by on 9 Aug 2018

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Comment from Hotel Management

10 Aug 2018 by Sally

Thank you so much for your lovely review, we hope to see you again.

5 out of 5

Very good boutique hotel

Only stayed one night. Staff were very helpful, decor was very decorative, room very comfortable with lots of space. Highly recommended.

Posted by , from Warwick on 4 Sep 2017

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4 out of 5

Stunning hotel, newly revamped, 5 mins from sea.

Pros: The staff were extremely helpful and cheerful. The hotel was clean and the rooms beautifully laid out. Hair dryers provided and tea/coffee in rooms
Cons: Mattresses! And the very old Z-Bed should be thrown away and replaced by a very elegant day bed which would suit the room.
Location: The hotel was a 5-10 minute stroll from the stone beach. Plenty of parking on road if the carpark is full. Quite area.
I booked the family room (double & single bed). We were shown to our room upon arrival by very friendly staff. The room was in the new extension and it was beautiful. However, my eight year old daughter opened the wardrobe which tilted over and began to fall on her. Thankfully I was nearby and managed to catch the heavy wardrobe, which had it have fallen on her could have been fatal. I notified reception who were mortified, they closed off the room and moved us to the Saltburn Suite. A beautiful room with roll top bath, fabulous double jet shower and so much space. I like a firm mattress, however, the bed was so hard I barely slept and woke with a very stiff neck and back and the Z-Bed supplied was so old, the springs had gone and the thin mattress was touching the bars running under the bed. The occupant of the Z-Bed also had barely any sleep. In my opinion a quite room and a comfy bed are the main requirements for a perfect hotel stay, this room failed on the latter. We ate dinner in the restaurant; both the service and the food was fantastic. We requested an early breakfast due to an early departure and they were happy to fulfill our request. Breakfast was delicious and there was a great choice from continental to smoked salmon, a perfect way to start the day. In all, a beautiful hotel, wonderful service, delicious food but a disappointing night's sleep. A change of mattress and a new roll out bed and our stay would have been perfect.

Posted by , from Nottingham, UK. on 18 Apr 2017

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Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Brockley Hall Hotel also features a terrace, a garden, and coffee/tea in common area. Free self parking is available. This 4-star Saltburn-by-the-Sea hotel is smoke free.

  • 28 guestrooms or units
  • 3 levels
  • Built in 1865
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Terrace
  • Garden
  • Newspapers for purchase
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Saltburn Station (0.4 km / 0.2 mi)
  • Parking: Free self parking

Room Amenities

Brockley Hall Hotel offers 28 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining
  • Flat-screen television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hairdryer
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Heating
  • Wardrobe or cupboard

Food & Drink

On-site venue – This restaurant specialises in British cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Room service is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cots/infant beds

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard and American Express. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitisation guidelines We're Good To Go (UK)
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast

Hotel Names

  • Brockley Hall Hotel Saltburn-by-the-Sea
  • Brockley Hall Saltburn-by-the-Sea
  • Brockley Hall
  • Brockley Hall Hotel Saltburn-By-The-Sea North Yorkshire
  • Brockley Hall Hotel Hotel
  • Brockley Hall Hotel Saltburn-by-the-Sea
  • Brockley Hall Hotel Hotel Saltburn-by-the-Sea
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.