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Best Western Shaftesbury The Royal Chase Hotel

3.0 star property

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Photo gallery for Best Western Shaftesbury The Royal Chase Hotel

Exterior
Indoor pool
Bar (on property)
Property grounds
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Royal Chase Roundabout, Shaftesbury, England, SP7 8DB
  • Place, Cranborne Chase and the West Wiltshire Downs
    ‪12 min walk‬
  • Place, Gold Hill Museum
    ‪14 min walk‬
  • Place, Shaftesbury Abbey Museum and Garden
    ‪15 min walk‬
  • Airport, Bournemouth (BOH-Bournemouth Intl.)
    ‪61 min drive‬

Room options

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking

7.8 out of 10
Good
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

Executive Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

Family Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking

8.4 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

Comfort Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

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Exterior
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About this property

Best Western Shaftesbury The Royal Chase Hotel

Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, 24-hour room service, and conference space.
Best Western Shaftesbury The Royal Chase Hotel offers 32 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a sauna.
Our customers tell us they can't get enough of the helpful staff at Best Western Shaftesbury The Royal Chase Hotel. During your stay, you'll be within walking distance of Cranborne Chase and the West Wiltshire Downs. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi
  • Free self parking
  • Enjoy British cuisine while dining at Byzant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, 6 meeting rooms, and conference space
  • Onsite recreation includes a sauna
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Within a 15-minute walk of Cranborne Chase and the West Wiltshire Downs and Shaftesbury Arts Centre
  • Pets welcome for a fee (restrictions apply)
Best Western Shaftesbury The Royal Chase Hotel offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 3875 square feet (360 square meters) and includes conference space. A library, a terrace, and a garden are also featured at the business-friendly Best Western Shaftesbury The Royal Chase Hotel. Self parking is free.

This 3-star Shaftesbury hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Byzant - This restaurant specializes in British cuisine and serves dinner only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 9:30 AM for a fee: GBP 13.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Byzant

Things to do

  • Indoor pool
  • Library
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3,875 square feet of conference space
  • 6 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed: New Year's Eve and New Year's Day.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per day
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees
  • Pool fee: GBP 5 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Royal Chase Hotel Shaftesbury
Shaftesbury The Royal Chase
Best Western Royal Chase Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel
Best Western Shaftesbury
BEST WESTERN The Royal Chase Hotel Shaftesbury, Dorset
Best Western Shaftesbury The Royal Chase Hotel Shaftesbury
Best Western Shaftesbury The Royal Chase Hotel Hotel Shaftesbury

Best Western Shaftesbury The Royal Chase Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 189 out of 533 reviews
Rating 8 - Good. 210 out of 533 reviews
Rating 6 - Okay. 90 out of 533 reviews
Rating 4 - Poor. 31 out of 533 reviews
Rating 2 - Terrible. 13 out of 533 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Margaret

Travelled with partner
Liked: Cleanliness, amenities
Great staff and a very good breakfast
Stayed 2 nights in Feb 2026

8/10 Good

Robert Andrew

Stayed 1 night in Jan 2026

8/10 Good

Sara

Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Staff friendliness and amenities were excellent!
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 4 nights in Jan 2026

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was clean, confortable and spacious. Warm welcome at reception. Really met our needs for our visit to see friends in Shaftsbury, thsnkyou.
Stayed 1 night in Jan 2026

4/10 Poor

Alexandra

Tired room, lowest water pressure in the shower ive ever expreienced. Stsff friendly and helpful
Stayed 1 night in Dec 2025

6/10 Okay

Michele

Liked: Staff & service
Disliked: Cleanliness
We were a group of 4 staying in rooms 9 and 11 Room 11 was clean in general but when packing to go home I noticed cobwebs and dust behind a chair . Lots of condensation on windows can’t really be helped Bathroom was large and clean but very cold despite towel rail at max. Shower was hot but such a slow sprinkling difficult to stay warm Room 9 towel rail and room radiator were stone cold probably need bleeding Otherwise nice stay staff were kind friendly and helpful
Stayed 2 nights in Jan 2026

8/10 Good

Corinne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast was good quality and with good choice
Stayed 1 night in Jan 2026

10/10 Excellent

Dave

Liked: Cleanliness, staff & service
Staff friendly
Stayed 1 night in Dec 2025

10/10 Excellent

fred

Stayed 2 nights in Dec 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A convenient location and good food: a comfortable stay.
Stayed 3 nights in Oct 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All was ok staff friendly, breakfast menu excellent
Stayed 1 night in Dec 2025

8/10 Good

Pratik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Kim

Stayed 1 night in Nov 2025

6/10 Okay

Williams

Travelled with family
Room was sufficient and clean. Noticed in the morning that the pillow Inslept on was mouldy! Pool was great
Stayed 1 night in Nov 2025

10/10 Excellent

P

Stayed 1 night in Nov 2025

6/10 Okay

Darran

Stayed 1 night in Nov 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in clean and spacious room. Monday night stay so quiet. Pool available. Eve meal was nice.
Stayed 1 night in Nov 2025

8/10 Good

Michelle

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast. I had 2 nights at the hotel on business. Very convenient, big room, massive shower, a bit tired but comfortable. It was surprisingly quiet considering it was off a large roundabout. Good facilities. Good value and would stay again.
Stayed 2 nights in Nov 2025

10/10 Excellent

Brian

Stayed 3 nights in Oct 2025

6/10 Okay

Jonathan A G

Stayed 1 night in Nov 2025

6/10 Okay

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decor in bar a bit tired

The bar closed very early, and the chairs and tables were very shabby. The carpet needs replacing.
Stayed 1 night in Oct 2025

8/10 Good

Christopher

Travelled with family
We slep5 well and had a varied breakfast.
Stayed 1 night in Oct 2025

8/10 Good

Jane

Travelled with partner
We were in room 21 it was very noisy, both nights. I did mention it at reception, but no response. Can’t fault anything else, other staff were very helpful. Food was excellent.
Stayed 2 nights in Oct 2025

8/10 Good

Dave

Liked: Cleanliness
It was ok room was nice a spacious
Stayed 1 night in Oct 2025

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