Holiday Inn London - Shepperton by IHG

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Where to?

Dates

August 2025

September 2025

Walkway leads to a building entrance with dark columns and a flat roof.

Experience a spacious lobby with a unique light fixture, sleek reception desk, and comfortable seating area.

Socialize and dine in style with a central bar and comfortable seating area.

Relax in style with a comfortable seating arrangement and a visually appealing backdrop.

Welcome to our reception area, featuring a reception desk, comfortable seating, and a wall-mounted TV.

Overview
Rooms
Location
Policies

Popular amenities

Parking available
Pet-friendly

Explore the area

Felix Lane, Shepperton, England, TW17 8NP

Hampton Court Palace
‪11 min drive‬
Twickenham Stadium
‪14 min drive‬
Chessington World of Adventures
‪17 min drive‬
London (LHR-Heathrow)
‪20 min drive‬

Room options

Standard Room, 1 Double Bed, Accessible

Very good

Sleeps 2
1 Double Bed

Standard Room, 2 Single Beds

Wonderful

19 sq m
Sleeps 2
2 Twin Beds

1 bedroom, in-room safe, desk, blackout curtains

Premium Room, 1 Double Bed with Sofa bed

Good

22 sq m
Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Premium Room, 1 Double Bed

Sleeps 2
1 Double Bed

Suite, 1 King Bed

Wonderful

39 sq m
Sleeps 4
1 King Bed

Premium Room

Sleeps 2
1 Twin Bed

Standard Room, 1 Double Bed

Excellent

19 sq m
Sleeps 2
1 Double Bed

Standard Room

Exceptional

Sleeps 2
1 Twin Bed

Similar properties

Enjoy meals in a stylish dining area with round tables, a high ceiling, and a decorative tree mural.

Pool
Hot tub
Free WiFi
Restaurant

for 1 room

includes taxes & fees

15 Aug - 16 Aug

About this property

Holiday Inn London - Shepperton by IHG

Suburban hotel with a fitness center and a sauna

Along with an indoor pool, this hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a conference center are onsite.

Holiday Inn London - Shepperton by IHG offers 184 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Shepperton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

Our customers tell us they can't get enough of the helpful staff at Holiday Inn London - Shepperton by IHG. During your stay, you're just a quick walk from Thames River. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Buffet breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool or soak in the hot tub
Services include dry cleaning/laundry, a porter, and luggage storage
Onsite recreation includes a gym, a steam room, and a sauna
Just a 3-minute walk from Thames River and 11 minutes by car from Hampton Court Palace
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

As a guest of Holiday Inn London - Shepperton by IHG, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 2691 square feet (250 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn London - Shepperton by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Shepperton hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

In The Wings - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Languages

English, French, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 8 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16.95 per person
A bar/lounge
A restaurant
Coffee and tea in common areas

Restaurants on site

In The Wings

Things to do

Gym
Hot tub
Indoor pool
Sauna
Steam room
TV in common areas

Family friendly

Indoor pool
Laundry facilities

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Wedding services

Business services

Business centre
Computer station
Conference centre (2,691 square foot of space)
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Hardwood flooring in public areas
Lift
Thin carpet in public areas
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

1 building
3 floors
Banquet hall
Designated smoking areas

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Pillow menu

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Electric kettle

Air conditioning
Connecting rooms available
Desk
Iron/ironing board
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets: GBP 30 per pet, per night
Only dogs are allowed
Maximum 1 (weight limit: 49 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 16.95 per person
Self parking fee: GBP 8 per day
Pet fee: GBP 30 per pet, per night
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Pool access available from 6:30 AM to 9:00 PM.
Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Holiday Inn London Hotel Shepperton

Holiday Inn London Shepperton

Holiday Inn Shepperton

Holiday Inn Shepperton London

London Shepperton

London Shepperton Holiday Inn

Shepperton Holiday Inn

Shepperton London

Holiday Inn London-Shepperton Hotel Shepperton

Holiday Inn London Shepperton Hotel

Holiday London Shepperton

London Shepperton By Ihg

Holiday Inn London Shepperton

Holiday Inn London Shepperton an IHG Hotel

Holiday Inn London - Shepperton by IHG Hotel

Holiday Inn London - Shepperton by IHG Shepperton

Holiday Inn London - Shepperton by IHG Hotel Shepperton

Holiday Inn London - Shepperton by IHG Reviews

8.0

Very good

8.6/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

Sally

28 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveller

27 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The food was good but the menu could have been changed a bit more we were only there 3 days and it was the same menu

Stayed 3 nights in Apr 2025

10/10 Excellent

James

27 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

27 Apr 2025

Stayed 2 nights in Jan 2025

10/10 Excellent

Patrick

Business traveller

25 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Mustafa

Travelled with family

13 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Second time here with family. The atomsphere and facility is of 4 star hotel. Friendly and helpful staff. The hotel is locates in a beautiful area and has great facilities. There is indoor swimming pool and a gym. It is close to many important landmarks including Thrope park. Also there are nice walking paths in the area

Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Travelled with group

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2025

8/10 Good

margaret

10 Apr 2025

Liked: Cleanliness, property conditions & facilities

Stayed 1 night in Apr 2025

10/10 Excellent

Lowri

8 Apr 2025

Stayed 2 nights in Apr 2025

10/10 Excellent

Craig

29 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Alan

Business traveller

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

terry

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Magdalena

23 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We were so happy there. Staff so lovely and helpful. Recommend!

Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller

19 Mar 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service, room comfort

Check in was a joke, took over an hour to check in. We did get a drinks voucher but I was tired and just wanted to go to bed. The mattress was really hard and uncomfortable.

Stayed 1 night in Mar 2025

10/10 Excellent

Peter

5 Mar 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

david

Travelled with family and small children

1 Mar 2025

Liked: Amenities

If we are in the area we would stay at this hotel. As a young family we had concerns with the children’s play area too close to the front door for the safety of the children.

Stayed 3 nights in Feb 2025

10/10 Excellent

Abigail

26 Feb 2025

Stayed 2 nights in Feb 2025

4/10 Poor

Sashaa

Travelled with family

24 Feb 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Ok

The welcome.we got was lovely and gave us amazing vibes about staying there seemed a friendly pleasant place but then first time walking to our room when my son 12 years old to"get out the way can you no see the trolley ive got " from a cleaner in a hallway because he had bags passing her cleaning. Had no shower first night the water pressure and took 24 hours to be delt with. Spoke to the receptionist 2nd day and mentioned the problems and said for the price of stay its a bit disappointing and kind of exepcted them to try make some wort off guesure or even gift a drink to show they actually calue customers hotel was nice just the little troubles i had wasnt a priorty and not taken as a issue

Stayed 2 nights in Feb 2025

8/10 Good

iain

Travelled with group

23 Feb 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice inside but tired outside. Very busy and lots of new staff so really helpful but service late and at times poor. Also allocated a disabled access room without being told. Shower very low etc

Stayed 1 night in Feb 2025

10/10 Excellent

Eunice

Travelled with family

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always lovely staff who go above and beyond, from check in staff to cleaning staff. Just great.

Stayed 2 nights in Feb 2025

8/10 Good

Andrew

Business traveller

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 5 nights in Feb 2025

10/10 Excellent

charlotte

16 Feb 2025

Great stay

It was a lovely room. Had all the amenities we needed. The reception gave us a little book and pens for our 1 year old which was lovely.

Stayed 1 night in Feb 2025

2/10 Terrible

Richard

2 Feb 2025

Disliked: Staff & service

Stayed 7 nights in Jan 2025

8/10 Good

Constantin

Business traveller

16 Jan 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Disliked: Staff & service

It is clean but the food it’s terrible and if you travel by car and you park in they’re car park they’ll send you a fine after a week even if you oay for the car park at the reception

Stayed 2 nights in Nov 2024