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The Dusthole

3.0 star property

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Photo gallery for The Dusthole

Lobby
Superior Double Room, Ensuite
Bar (on property)
Exterior
Luxury Cottage, Ensuite, Courtyard View (1bed cottage ) | Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast included
  • Parking included
  • Restaurant
  • Bar

Explore the area

View in a map
Garston Street, Shepton Mallet, England, BA4 5LN
  • Place, Kilver Court
    ‪6 min walk‬
  • Place, Royal Bath and West Showground
    ‪7 min drive‬
  • Place, Wells Cathedral
    ‪16 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Double Room, Ensuite (Tree House)

Superior Double Room, Ensuite (Tree House)

Superior Double Room, Ensuite (Tree House)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Ensuite (Super-king)

Superior Suite, Ensuite (Super-king)

Superior Suite, Ensuite (Super-king)

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Double Room, Ensuite

Room

Superior Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, Ensuite (Adjoining Rooms)

Suite, Ensuite (Adjoining Rooms)

Suite, Ensuite (Adjoining Rooms)

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Ensuite (Four-poster)

Superior Double Room, Ensuite (Four-poster)

Superior Double Room, Ensuite (Four-poster)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Cottage, Ensuite, Courtyard View (1bed cottage )

Luxury Cottage, Ensuite, Courtyard View (1bed cottage ) | Exterior

Luxury Cottage, Ensuite, Courtyard View (1bed cottage )

  • 60 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property
Wookey Hole Hotel
Wells
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
The price is €66
includes taxes & fees
2 Jun - 3 Jun
Wookey Hole Hotel

About this property

The Dusthole

This smoke-free guesthouse features a restaurant, a bar/lounge, and free breakfast. Free WiFi in public areas and free self parking are also provided. Housekeeping is not available.
The Dusthole offers 11 accommodations.
During your stay at The Dusthole, you're just a quick walk from Kilver Court. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free breakfast offered
  • Free WiFi in some public areas
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Just a 1-minute drive from Kilver Court and 6 minutes from Royal Bath and West Showground
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served. WiFi is free in public spaces.

Free self parking is available.

This 3-star Shepton Mallet guesthouse is smoke free.

Guests are served free breakfast.
The Dusthole has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Karaoke

Guest services

  • No housekeeping service

Accessibility

  • No lift

More

  • Smoke-free property

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM

Early check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dusthole Hotel Shepton Mallet

Dusthole Hotel

Dusthole Shepton Mallet

Dusthole

Dusthole Inn Shepton Mallet

Dusthole Inn Shepton Mallet

Dusthole Inn

Dusthole Shepton Mallet

Dusthole

Inn The Dusthole Shepton Mallet

Shepton Mallet The Dusthole Inn

Inn The Dusthole

The Dusthole Shepton Mallet

The Dusthole Guesthouse

The Dusthole Shepton Mallet

The Dusthole Guesthouse Shepton Mallet

The Dusthole Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 18 out of 58 reviews
Rating 8 - Good. 21 out of 58 reviews
Rating 6 - Okay. 7 out of 58 reviews
Rating 4 - Poor. 6 out of 58 reviews
Rating 2 - Terrible. 6 out of 58 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Christopher

Dust hole kings arms

This is eclectic hotel, pub. Great service, good food, great host, tony. Walking access to local church and town, near to wells cathedral and town.
Stayed 2 nights in Oct 2022

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

2/10 Terrible

Christine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

nightmare !!!

no one to check us in on arrival .found a cleaner who found the owner who checked us in .we asked if we could have a drink as we had been travelling a long way and he said no as he runs it on his own so told us to walk to town and find a coffee shop !!! had a meal that night which was cooked by owner.but bar was only open for a short time.owner has a very large dog an Akita which was allowed to poo in outside seating area .this was not cleaned up once in the 3 days we were there. the place is cetainly run down i think the owner has given up as there was no staff at all.no cleaning in bedroom or clean towels the whole time we were there\ only one tiny bulb in ceiling in bathroom other 6 six not working much the same in bedroom and correctly named The Dusthole because thats what it was.the place needs a complete refit and is nothing like the website says.it was our worst nightmare and would never stay there again
Stayed 3 nights in Sep 2022

8/10 Good

Rory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Stella

Stayed 1 night in Jul 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the best stay here. Very personalized service and great food cooked to order. Huge bathtub and super comfy beds. If you are ghost hunters you should definitely come to this 17th century guest house where we heard a disembodied voice greet us hello and then ‘farewell’ when leaving!! Altogether a wonderful experience. Lots of character and a super sweet dog. The building is very old and hence the walls and floors are crooked which adds to the character and highlights just how old and unique the property is. Highly recommended!
Stayed 1 night in Jun 2022

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing old building full of character and great decor. Very clean throughout. The owner-chef, Tony, is a great guy and very modest i discovered. Having chatted a fair bit, i only discovered from a newspaper clipping in the corner of the restaurant that Marco Pieirre White once popped in for a coffee, ended staying for 2 hours chatting with Tony about the restaurant and hotel sectors and then returned the following day to enjoy Tony's Sunday lunch. I was going write how good Tony's food is, but i guess that tells you all you need to know. I look forward to my next trip to the Dusthole. Thanks again
Stayed 2 nights in Aug 2021

10/10 Excellent

Liam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dusty Hole welcomes all

A unique hotel that surprised! Loved the old parts of the pub, the room was clean, very comfortable and breakfasr was fab. Would highly recommend staying here if are in Shepton Mallett.
Stayed 1 night in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Old and quirky
Stayed 5 nights in Jul 2021

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable friendly hotel

Very relaxing stay. Made welcome by owner Tony who was very informative about history of hotel and area.
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quirky place.Tony very good host
Stayed 1 night in Jun 2021

10/10 Excellent

Kourosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Owner was very welcoming. The property is beautiful and cosy. Would definitely come back
Stayed 1 night in Sep 2020

10/10 Excellent

Wayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ood stay

Very comfortably and quirky pud. Food was excellent and plenty of it... the landlord was a star very funny guy.. I would stay again
Stayed 1 night in Aug 2020

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice friendly guy who runs the place.
Stayed 1 night in May 2020

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
This property is not suitably for people who don’t like snarling, barking, very large aggressive, very large, unrestrained dogs.
Stayed 2 nights in Mar 2020

8/10 Good

David

Business traveller
Liked: Staff & service

Old Coaching inn with charm.

A warm welcome awaits you at the DustHole in Shepton Mallet as long as you don't get eaten by their dog whilst trying to get in after dark that is. Good food, but bedrooms small and in need of updating.
Stayed 1 night in Feb 2020

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Delighted, wonderful food and ale , comfy room , ideal commuting for work .
Stayed 2 nights in Sep 2019

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Property was full of character
Stayed 3 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At least the bed linen was clean and the bathroom passable but it's obviously called the Dusthole for a reason! Only stayed one night in the end. Previous negative reviews sum it up perfectly - it needs closing down and complete refurbishment with new management. Christmas decorations around the bar in September......seriously??? Nothing like the photos.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities

Unloved & Disappointing

Disappointing especially considering the price, even more though we didn’t feel welcome at all, such a shame as it’s a lovely interesting old building full of history which needs respect and a lot of maintenance which didn’t appear to be happening, felt the owner has fallen out of love with the business and it was obvious he wants to leave, didn’t look like anything had been touched or cleaned for a long time, 2016 tourist info leaflets, nothing up to date to promote area, no bulbs in lampshades, old toiletries, out of date food in the breakfast area, home cooked food advertised on bar/breakfast menu, what we had did not look or taste like it, a better meal had at a Wetherspoons and half the price! I would not normally leave a review but felt a need to share. Felt in need of a nice break following a house move, unfortunately a bad choice made on this occasion.
Stayed 2 nights in Sep 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Kim

Liked: Cleanliness, property conditions & facilities, room comfort
Exquisite food, exceptional breakfast of great quality locally sourced produce. Room clean and well kept, hallways a little tired . Owner somewhat indifferent...great shame. Tucked away but handy for local shops and a stones throw from Ex HM Prison for tours.
Stayed 1 night in Aug 2019

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