DoubleTree by Hilton Southampton

4.0 star property

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Photo gallery for DoubleTree by Hilton Southampton

Exterior
Restaurant
Restaurant
1 bedroom, hypo-allergenic bedding, in-room safe, desk
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly

Explore the area

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Bracken Place, Chilworth, Southampton, England, SO16 3NG
  • Place, University of Southampton
    ‪3 min drive‬
  • Place, WestQuay Shopping Centre
    ‪8 min drive‬
  • Place, Southampton Cruise Terminal
    ‪10 min drive‬
  • Airport, Southampton (SOU)
    ‪3 min drive‬

Room options

Deluxe Room, 1 King Bed, Non Smoking

9.8 out of 10
Exceptional
(12 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(7 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Family Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Queen Bed

Deluxe King Room

  • Sleeps 3

Queen Room

  • Sleeps 3

Twin Room

  • Sleeps 2

One Bedroom King Suite

  • Sleeps 3

Accessible Queen Room

  • Sleeps 3

Junior King Suite

  • Sleeps 3

Family Queen Room

  • Sleeps 3

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds

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About this property

DoubleTree by Hilton Southampton

Suburban hotel with a 24-hour front desk and a coffee shop
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Southampton. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 5-minute drive from University of Southampton and 8 minutes from Solent University
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
DoubleTree by Hilton Southampton has a restaurant on site.
Bracken Place Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Bracken Place Bar - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7.50 per night)
  • Extended parking on site (GBP 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bracken Place Bar
  • Bracken Place Restaurant

Things to do

  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Conference centre
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Grab bar in shower (89 centimetre high)
  • Grab bar near toilet (89 centimetre high)
  • Lift (112 centimetre wide door)
  • Raised toilet seat (43 centimetre high)
  • Roll-in shower (152 centimetre wide)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1990
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2022
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch LCD TV

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
  • Self parking fee: GBP 7.50 per night
  • Extended parking fee: GBP 24.00 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton
Hilton Southampton
DoubleTree Hilton Hotel Southampton
hotel Hilton Southampton
Southampton Hilton
Southampton Hilton hotel
Southampton hotel
Hilton International Southampton
Hilton Southampton Hotel Southampton
Southampton Hilton International
DoubleTree Hilton Southampton
DoubleTree by Hilton Southampton Hotel
DoubleTree by Hilton Hotel Southampton
DoubleTree by Hilton Southampton Southampton
DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 212 out of 464 reviews
Rating 8 - Good. 125 out of 464 reviews
Rating 6 - Okay. 71 out of 464 reviews
Rating 4 - Poor. 26 out of 464 reviews
Rating 2 - Terrible. 30 out of 464 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights all good but didn’t get offered a cookie on check in which my daughter would have loved just felt embarrassed to ask
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Stayed 1 night in Jul 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Great eveing
Stayed 1 night in Jul 2025

6/10 Okay

C

Travelled with family and small children
Liked: Staff & service
Very convenient and the staff were friendly. No bath plug for our little one to have a bath, plus the emergency light was flashing so brightly it disturbed our sleep. Other than that, slept well and had a lovely breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Djenie

Stayed 1 night in May 2025

6/10 Okay

Wayne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Over night stay before cruise

Lady on reception was very friendly and helpful ( Celia i believe )
Stayed 1 night in Jul 2025

2/10 Terrible

john

Stayed 1 night in Jul 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice comfy hotel. Staff excellent.
Stayed 1 night in Jul 2025

4/10 Poor

Suzanne

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Overpriced spa overpriced breakfast if you charge a price facilities should be included
Stayed 1 night in Jun 2025

4/10 Poor

Claudia

Travelled with family and small children
Very limited breakfast and not nice manager
Stayed 1 night in Jun 2025

8/10 Good

Charles John

Business traveller
Liked: Room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only issue was at check- in. I was assigned to room 309, but my key card wouldn’t work. The housekeeper took my card to get it reprogrammed at reception. While I was waiting, another young man came to #309 which he was assigned - and his key card worked. I went back to reception and I was reassigned to the correct room. The personnel housekeeping and reception) were very helpful and apologetic. I was grateful the error was resolved without incident.
Stayed 1 night in Jun 2025

10/10 Excellent

Gregory

Stayed 1 night in Jun 2025

8/10 Good

Ann

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I liked the property for convenience to port and it’s general feel.
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smooth check in, very late arrival. Very clean and smart. Spacious room. Beds ready for family of 3. Very clean. Parking price was irritating, felt unnecessary for guests. Served a purpose for us. Second time staying en route home from the isle of wight.
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Dog friendly, clean fresh rooms. Friendly helpful staff especially Joshua.
Stayed 1 night in Jun 2025

6/10 Okay

Robert

V average
Stayed 1 night in Jun 2025

6/10 Okay

Grant

Stayed 1 night in Jun 2025

8/10 Good

CLAIRE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Nic

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy taxi ride from Airport. Good aircon but bed was really too firm. Had to check in then book restaurant which seemed odd. Prefer to prebook. Especially as they were out of some of the food, but the restaurant area was a nice friendly space. Staff were friendly and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Cecile

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, away from the hubbub of the cruise terminal - but 10-15 min Uber ride away. Nice bar, tasty food and very pleasant staff!
Stayed 1 night in May 2025

10/10 Excellent

JANE

Stayed 1 night in May 2025