DoubleTree by Hilton Southampton

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Where to?

Dates

July 2025

August 2025

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Overview
Rooms
Location
Policies

Popular amenities

Bar
Air conditioning
Pet-friendly
Parking available
Room service
24/7 front desk

Explore the area

Bracken Place, Chilworth, Southampton, England, SO16 3NG

University of Southampton
‪4 min drive‬
WestQuay Shopping Centre
‪9 min drive‬
Southampton Cruise Terminal
‪10 min drive‬
Southampton (SOU)
‪4 min drive‬

Room options

Room, 1 Queen Bed, Accessible

Very good

18 sq m
Sleeps 3
1 Queen Bed

Family Room, 1 Queen Bed, Non Smoking

Very good

18 sq m
Sleeps 3
1 Queen Bed

Room, 1 Queen Bed, Non Smoking

Excellent

18 sq m
Sleeps 3
1 Queen Bed

Junior Suite, 1 King Bed, Non Smoking

Exceptional

18 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed, Non Smoking

Very good

18 sq m
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

Exceptional

18 sq m
Sleeps 3
1 King Bed

Twin Room, Non Smoking

Wonderful

18 sq m
Sleeps 3
2 Twin Beds

Similar properties

Breakfast included
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

7 Aug - 8 Aug

About this property

DoubleTree by Hilton Southampton

Suburban hotel with a 24-hour front desk and a coffee shop

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.

DoubleTree by Hilton Southampton offers 135 accommodations with safes and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.

This Southampton hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in July 2022.

Our customers tell us they can't get enough of the helpful staff at DoubleTree by Hilton Southampton. During your stay, you'll be within walking distance of University of Southampton. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
Buffet breakfast served daily for a fee
Self parking and extended parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Guests have great things to say about the clean accommodations and the helpful staff
Just a 3-minute drive from University of Southampton and 7 minutes from Solent University
Dogs welcome for a fee (restrictions apply)
Pet-friendly amenities are available, including food and water bowls

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center, 13 meeting rooms, and coworking spaces are available.

WiFi is free in public spaces. The business-friendly DoubleTree by Hilton Southampton also features multilingual staff, concierge services, and a fireplace in the lobby. Parking is available for a fee. A complete renovation of DoubleTree by Hilton Southampton was completed in July 2022.

This Southampton hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

DoubleTree by Hilton Southampton has a restaurant on site.

Bracken Place Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.

Bracken Place Bar - This bar serves lunch and dinner. Open daily.

24-hour room service is available.

Languages

English, Italian, Polish, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 7.50 per night)
Extended parking on site (GBP 24 per day)
Wheelchair-accessible parking available

Food and drink

Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Bracken Place Bar
Bracken Place Restaurant

Things to do

TV in common areas

Family friendly

Free cot
Free rollaway/extra bed
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

13 meeting rooms
Business centre
Conference centre
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
6 accessible parking spaces
Grab bar in shower (89 centimetre high)
Grab bar near toilet (89 centimetre high)
Lift (112 centimetre wide door)
Raised toilet seat (43 centimetre high)
Roll-in shower (152 centimetre wide)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (102 centimetre high)
Wheelchair-accessible restaurant

5 floors
Ballroom
Banquet hall
Built in 1990
Comprehensive food waste policy
Double-glazed windows
Eco-friendly cleaning products used
Fireplace in lobby
Reception hall
Renovated entire property - July 2022
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Free rollaway/extra bed
Hypo-allergenic bedding

Bathroom

Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

43-inch LCD TV

Food and drink

24-hour room service
Electric kettle

Air conditioning (climate-controlled)
Bulk dispensers for toiletries
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per night
Only dogs are allowed
Weight limit: 75 lbs per pet
Food and water bowls are available
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free rollaway/extra beds!

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: approximately GBP 15 for adults and GBP 10 for children
Self parking fee: GBP 7.50 per night
Extended parking fee: GBP 24.00 per day
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property uses eco-friendly cleaning products

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton hotel Southampton

Hilton Southampton

DoubleTree Hilton Hotel Southampton

hotel Hilton Southampton

Southampton Hilton

Southampton Hilton hotel

Southampton hotel

Hilton International Southampton

Hilton Southampton Hotel Southampton

Southampton Hilton International

DoubleTree Hilton Southampton

DoubleTree by Hilton Southampton Hotel

DoubleTree by Hilton Hotel Southampton

DoubleTree by Hilton Southampton Southampton

DoubleTree by Hilton Southampton Hotel Southampton

DoubleTree by Hilton Southampton Reviews

8.2

Very good

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

2/10 Terrible

eleanor

25 Apr 2025

Disliked: Staff & service

Booked four rooms for my boss, and spoke to the hotel before arriving to make sure all was well, but upon arrival the hotel claimed Expedia had cancelled one. Spoke to Expedia and that wasn’t the case. They also tried to double charge for breakfast. Would not use them again.

Stayed 2 nights in Apr 2025

10/10 Excellent

John

24 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Clean rooms, friendly staff, lovely breakfast

Stayed 1 night in Apr 2025

6/10 Okay

Sharon

23 Apr 2025

Liked: Staff & service, property conditions & facilities, room comfort

Disliked: Cleanliness

Food was served cold , she did offer Me a complimentary dessert . When we checked in at 3.00pm there was dirty plates and glasses in the corridor and they were still there at 8.00pm until I asked a manager to have them collected

Stayed 1 night in Apr 2025

4/10 Poor

Ashish

Travelled with family, Travelled with family and small children

23 Apr 2025

Disliked: Cleanliness, amenities

The stay was for 3 nights but despite of following instructions needed for the staff to clean the property , it was not cleaned for the entire stay. The coffe cups were not washed , the used towels were not changed. We came back every night to view the coffe mugs not cleaned, the used towels were hanged behind the door on the cogs despite of putting those on floor as instructions mentioned for cleaning staff to be cleaned even the stained beddings that we saw on first night were not changed despite of instructions.To sum it up, totally unpleasant and unhygienic experience due to cleaning staff’s lack of diligence. I can share photos that I have taken which we showed to reception while checking out and what we got was a plain sorry.

Stayed 3 nights in Apr 2025

10/10 Excellent

Sylvia

21 Apr 2025

Stayed 1 night in Apr 2025

8/10 Good

Carl

Travelled with family

20 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Nice and quiet, stayed the night prior to going on a cruise at the port (16 mins drive). The hotel is in a wooded area which is pleasant. The rooms were great and clean apart from the floors wernt being hoovered next to the desks or under the bed (found that out when trying to find an earring)

Stayed 1 night in Apr 2025

6/10 Okay

Ruchi, Crowborough

20 Apr 2025

Liked: Cleanliness, amenities, property conditions & facilities

Disliked: Staff & service

It's about 15 mins drive from the city center and not feasible if you do not have a car.

Stayed 3 nights in Apr 2025

10/10 Excellent

Lee

Travelled with family

19 Apr 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Really good stay. Hotel spacious, very r clean and staff helpful. Only better if would be more bar staff or the existing ones are a bit more efficient. Some pretty long waits.

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveller

Travelled with family

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous stay - perfect for family

From check in to check out, a wonderful experience. Absolutely clean & spotless. One minor (very minor) issue : be careful with the hot water mixer.

Stayed 1 night in Apr 2025

10/10 Excellent

Clerley

12 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Apr 2025

6/10 Okay

Tina

Travelled with family

11 Apr 2025

Liked: Amenities

Upon arrival very long wait at reception I had booked a family room but second bed not made so I had to queue again. I was not informed about parking charges over £7 per night but blue badge your ok. All disabled spaces were full. The room was nice and clean and so was the hotel. It was quiet too and we slept well. I put the towels in the bath at night to stop the drip from the broken valve in shower. Cookies were nice upon arrival and hotel was situated close to motorway so easy for us to be on route in the morning.

Stayed 1 night in Apr 2025

4/10 Poor

Paul

Business traveller

8 Apr 2025

Disliked: Property conditions & facilities, room comfort

electric sockets, TV, heating were not working - identified too late to report on arrival. Advised reception on departure just to be told we will tell maintenance - considered poor

Stayed 1 night in Apr 2025

8/10 Good

Anand

Business traveller

5 Apr 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

8/10 Good

Anthony

31 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Mar 2025

2/10 Terrible

David

25 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and tidy but terrible nights sleep

There was a corporate event the night of our stay. There was singing and lots of shouting outside the main entrance. This continued untill 2.00am. Our room overlooked this area. One of the worst hotel stays of my life.

Stayed 1 night in Mar 2025

10/10 Excellent

Mily

Travelled with family

24 Mar 2025

Amazing

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

22 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

Paul

19 Mar 2025

Stayed 1 night in Mar 2025

4/10 Poor

Joanna

Travelled with partner

18 Mar 2025

Liked: Property conditions & facilities

Disliked: Staff & service

The hotel is a conference venue and is therefore not luxurious or cosy and has the feel of an airport lounge. Breakfast was pretty mediocre with no veggie/vegan sausage (not available until Saturday) the food ran out (cold and hot) and everyone was waiting for it to be replenished, with no urgency or sense of customer satisfaction. Pancake machine not working, no plates by the bread and toast. Milk ran out by cereals and not replenished until asked. Also I saw a member of the breakfast staff question a blind guest about bringing their guide dog into the restaurant and then seated them on the table closest to the entrance making the guests and dog feel most unwelcome (when it was pointed out it’s the law to allow guide dogs in restaurants and the guest stated they were made to feel welcome at dinner the night before) EDI training is needed alongside customer service. Evening meal was ok but my husband’s desert order was wrong and not apparent until we got the bill (wrong chocolate mouse served - he had a tofu mouse and not the chocolate whisky mouse ordered - no wonder it tasted ‘odd’) The room was a good size but we had to ask for enough towels for 2 of us these weren’t in the room on arrival. Only enough tea bags and milk for 1 cup each, and the hairdryer didn’t work well and was 15 months past the expiry date of the PAT test. All in all could be much better with some stronger hotel management and better oversight of the staff. Pretty disappointing experience.

Stayed 1 night in Mar 2025

6/10 Okay

Sophie

15 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

15 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great Staff! Easy check in/ checkout.

Stayed 1 night in Mar 2025

10/10 Excellent

Jane

10 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Jack

10 Mar 2025

Stayed 2 nights in Mar 2025

2/10 Terrible

SANDRA

9 Mar 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The room was clean and tidy but the shower head was broken no hot water and a member of staff tried to get in at 8am 9 March . As a lone female travelling on my own this felt unsafe

Stayed 1 night in Mar 2025