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"Big and spacious rooms, good for families, kingsoze bed was quite hard to sleep on however the room itself is really nice. Staff are very nice, when i ... " More

By a verified traveller on Sun 05 Jan 2020

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Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room, Sea View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

During your stay at Park Inn by Radisson Palace Southend-on-Sea, you're just a quick walk from Adventure Island. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Steps from Adventure Island and Southend Pier
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Park Inn by Radisson Palace Southend-on-Sea ratings based on 10 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Park Inn by Radisson Palace Southend-on-Sea

Everyone (6) Couples (3)
4 out of 5
Big and spacious rooms, good for families, kingsoze bed was quite hard to sleep on however the room itself is really nice. Staff are very nice, when i got there my room wasnt ready so had to wait 30 mins in the lobby till it was, didn't offer me anything as a apology since i pay for that time. Could of let me check out 30mins later instead to make up for it.

Posted by on 5 Jan 2020

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1 out of 5
room had stsines all over the floor.toilet was dirty and ive pictures to prove it.will not stay there again.

Posted by on 1 Dec 2019

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Comment from Hotel Management

30 Dec 2019 by Park Inn Palace

Please accept our apologies for the inconvenience experienced. We are in the process of replacing carpets and updating hotel.

3 out of 5
The bed matress was uncomfortable and the pillows also !

Posted by on 31 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

We have just received a delivery of 600 pillows as we know they needed replacing

5 out of 5
Lovely stay. Beautiful room with balcony. Would recommend to anyone.

Posted by on 28 Jul 2019

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Comment from Hotel Management

7 Aug 2019 by AS

thank you

3 out of 5
I had the feeling the whole building would be the hotel but it turned out that only a little part of the 'palace' was actually the park inn. So there was no exit to the sea front and the lobby was rather small. The view however was great.

Posted by on 6 Aug 2018

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3 out of 5

Random fire alarm check at 7am on a Sunday morning

The stay at the hotel was fine apart from the fact we got a call at 7am from reception saying they wanted to check the fire alarm in our room! The man from reception came in the room looked in the bathroom then at the fire alarm in the room near the bed and went yeah that’s fine!! My fiancé complained at reception and they did give us a free breakfast and 10% off our room. The breakfast was mediocre, did eventually get crossiants but they were cold.

Posted by on 14 May 2018

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4 out of 5

Great location by pier, beach and town centre

Pros: Location, facilities, cost
Cons: Restaurant food costs could be cheaper
Hotel is clean with good facilities and good location--breakfast is good and the view from the restaurant over the pier area is lovely. good value and although the hotel does not have its own car park, they provide discounted rates for the large car park directly opposite at only £6.00 per night.

Posted by on 5 Feb 2018

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3 out of 5

Great location, but decor needs a refresh

Pros: The view
Cons: The bedding and the furniture.
Location: Adventure Island
I booked this hotel because it was so close to Adventure Island and my son wanted to go there all day long. We arrived at 11.15 and parked in the car park behind the hotel. The car park was a public car park, but it was one of the better ones. We tried to check in, even though we were very early, and we were able to go diectly to our room, which was great. We had booked a twin room but were told that we had a double room. I asked to change to a Family room and we were able to for an extra £14. The room was very big. Big enough for 4 double beds (if they were needed) however, the bathroom was absolutely tiny. Barely enough room to turn around. This seemed really odd as there was more than enough space to have a really comfortable bathroom. The carpet in the room was very nice, however, that was the only fixture of note. The remainder of the room was of poor quality and the armchair and sofa bed looked very tired indeed. There were stains on the armchair. The bathroom also needed some maintenance. On a positive note, the room had a lovely view over Adventure Island and out to sea. In summary, the room cost £160 and that feels very toppy for a room of this standard. I don't think I would stay there again.

Posted by on 18 Mar 2017

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Comment from Hotel Management

2 May 2017 by Viraf Sethna

Dear Guest, Thank you for your review. Im glad you liked the hotels location and views. Yes the rooms are the largest in the market and thus due to the demand in the area, the rates go up. That is the only reason why you have paid a higher amount for the room as we normally have lower room rates. I agree with you that the rooms are showing the signs of tiredness and an upgrade is necessary to keep us going in the market. Hope that you will still come back one day. Regards

4 out of 5

Great location

Nice hotel in a great location. Bar has a brilliant view over the seafront and the pier.

Posted by on 3 Sep 2016

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4 out of 5

Fantastic location and huge bed but a bit anonymous

The hotel was about half a minute's walk from the pier, fantastic! The bed was huge, the bathroom lovely and shower hot and powerful! But you really couldn't forget it was a chain hotel, no quirks at all. Think it lacked a bit of character but comfy and convenient.

Posted by on 26 Aug 2015

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About the Park Inn by Radisson Palace Southend-on-Sea

Location Church Road, Southend-on-Sea, England SS1 2AL

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available. Public spaces have free WiFi. Event space at this hotel measures 3767 square feet (350 square metres) and includes conference space. A fitness centre, a terrace, and concierge services are also featured at the eco-certified Park Inn by Radisson Palace Southend-on-Sea. This 3-star Southend-on-Sea hotel is smoke free.

  • 1 building
  • 137 guestrooms or units
  • 7 levels
  • Conference rooms
  • 3767 sq ft of conference space
  • 350 sq. m of conference space
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Train station: Southend-on-Sea Southend Central Station (0.6 km / 0.4 mi)

Room Amenities

Park Inn by Radisson Palace Southend-on-Sea offers 137 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and portable fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • In-room dining (24 hours)
  • LCD television
  • Cable channels
  • Films for purchase
  • Coffee maker
  • Shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hairdryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Heating
  • Portable fan
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

RBG Bar and Grill – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: GBP 12.5 per pet, per day
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and Barclaycard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Annual carbon offsets
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Safety Protocol (Radisson)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 12.00 per person
  • Nearby parking fee: GBP 20 per day (656 ft away)
  • Pet fee: GBP 12.5 per pet, per day
  • Service animals are exempt from fees
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Inn Palace
  • Park Inn Palace Southend-on-Sea
  • Park Inn Radisson Palace
  • Park Inn Radisson Palace Hotel
  • Park Inn Radisson Palace Hotel Southend-on-Sea
  • Park Inn Radisson Palace Southend-on-Sea
  • Park Inn Southend-on-Sea
  • Radisson Palace Southend-on-Sea
  • Radisson Southend-on-Sea
  • Southend-on-Sea Radisson
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn Radisson Palace Southend-on-Sea Hotel
  • Park Inn By Radisson Palace Southend-On-Sea Essex
  • Park Inn by Radisson Palace Southend on Sea
  • Park Inn by Radisson Palace Southend-on-Sea Hotel
  • Park Inn by Radisson Palace Southend-on-Sea Southend-on-Sea

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Tourism Programme
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.