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Dolphin Hotel Cambridge

3.0 star property

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Photo gallery for Dolphin Hotel Cambridge

Exterior
Miscellaneous
Executive Room, Ensuite, River View
Garden
Bar (on property)

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
London Road, St Ives, England, PE27 5EP
  • Place, One Leisure St Ives
    ‪2 min drive‬
  • Place, The Manor at Hemingford Grey
    ‪6 min drive‬
  • Place, Raptor Foundation
    ‪7 min drive‬
  • Airport, Cambridge (CBG)
    ‪25 min drive‬

Room options

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

Standard Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Ensuite

Standard Room, 1 King Bed, Non Smoking, Ensuite

Standard Room, 1 King Bed, Non Smoking, Ensuite

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room, Ensuite, Park View

Premium bedding, laptop workspace, free WiFi, bed sheets

Executive Room, Ensuite, Park View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, Ensuite, River View

Premium bedding, laptop workspace, free WiFi, bed sheets

Executive Room, Ensuite, River View

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, Ensuite

Premium bedding, laptop workspace, free WiFi, bed sheets

Executive Room, Ensuite

  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Family Room, Ensuite

  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

Dolphin Hotel Cambridge

This smoke-free hotel features a restaurant, a bar/lounge, and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a garden are onsite. Weekly housekeeping is available.
Dolphin Hotel Cambridge offers 67 accommodations with complimentary toiletries. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered daily and hair dryers can be requested. Housekeeping is provided weekly.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Dolphin Hotel Cambridge, you'll be within walking distance of One Leisure St Ives. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a meeting room, conference space, and a terrace
  • Just a 4-minute drive from One Leisure St Ives and a few minutes from The Manor at Hemingford Grey
  • Dogs welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1346 square feet (125 square meters) and includes conference space. Dolphin Hotel Cambridge also features a terrace and a garden. Limited free parking is available on a first-come, first-served basis.

This 3-star St Ives hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Dolphin Hotel Cambridge has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12.50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Billiards/pool table

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 1,346 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

More

  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from March 18 2026 to September 30 2026 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
Renovation work will only be conducted on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet (varies based on length of stay), plus a deposit of GBP 100 per stay
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 per person
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the property's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Best Western Dolphin Hotel St Ives
Best Western Dolphin St Ives
Best Western Dolphin
The Dolphin Hotel St. Ives
Dolphin Hotel St Ives
Best Western Dolphin Hotel St Ives
Dolphin St Ives
Best Western Dolphin Hotel
Dolphin Hotel Cambridge Hotel
Dolphin Hotel Cambridge St Ives
Dolphin Hotel Cambridge Hotel St Ives

Dolphin Hotel Cambridge Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 74 reviews
Rating 8 - Good. 36 out of 74 reviews
Rating 6 - Okay. 7 out of 74 reviews
Rating 4 - Poor. 8 out of 74 reviews
Rating 2 - Terrible. 9 out of 74 reviews

7.6/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, amenities
Lovely Room,friendly staff,splendid breakfast
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Stephen

Liked: Cleanliness
Spacious room, staff very friendly....
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Annette

Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly. Room was very clean and comfortable.
Lovely location near the river.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Luke

Liked: Cleanliness
decent room
Stayed 1 night in Jan 2026
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service
Room was well laid out and clean, slight smell damp cloth type odour. Reception very helpful. Great shower room and warm main room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Gary

Liked: Cleanliness, amenities, property conditions & facilities
The location was very scenic and the staff very friendly. The local area has great options for dining.
Stayed 1 night in Jun 2025
Verified

8/10 Good

antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to town centre
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Ann

Liked: Cleanliness
Disliked: Staff & service, amenities
Perfect location over the bridge 3 min walk to town.. Saturday night no bar open no restaurant!!! Lovely room but crazy reception man in puffer jacket putting you in man seeing you out incredible no thank you nothing it’s a motel at the moment
Stayed 1 night in Jan 2026
Verified

8/10 Good

wesley

Liked: Cleanliness, room comfort
Hotel is obviously in a transition phase of a refurbishment but clean & tidy value for money
Stayed 1 night in Jun 2025
Verified

8/10 Good

Jane

Liked: Amenities
Nice and near the town
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
After a bit of a dodgy start with booking a river view room and getting a room with windows in the roof area that you couldn’t see out of, unless you were six foot tall! Also the blinds were screwed down so no natural light at all. Went back to reception and complained. Quickly sorted out and given the room we booked. Room very clean and spacious
Stayed 1 night in Jan 2026
Verified

8/10 Good

Dan

Liked: Staff & service, amenities
Good Friendly staff
Stayed 2 nights in Dec 2024
Verified

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
A convenient and reasonable place to stay for visiting Cambridge - guided bus. Location be the river in St Ives attractive. Room clean. Staff helpful but felt a little understaffed.
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Roger

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
Stayed 13 nights in Nov 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Staff and room very nice. Shame about the ongoing renovations meaning no restaurant
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic Room
Stayed 1 night in Jan 2025
Verified

8/10 Good

Elaine

The hotel is under renovation so restaurant and bar not open however our room was beautifully decorated and check in was easy with friendly staff
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Willim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

Staff where great x
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Vincent

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Going through renovations when we stayed so imagine things will be different very soon. The staff was top notch and the location is perfect with many options for food and drinks in walking distance.
Stayed 4 nights in Jan 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

Nothing like the web site, checked out a soon as i could, stayed about 30 minutes and found another hotel. No food, run down
Stayed 1 night in Jul 2025
Verified

6/10 Okay

KEVIN

OK for a night or two

Oir stay was OK. A last minute booking so we could spend the evening in the lovely St Ives. We had trouble finding our room and had to go back to reception to ask for help! I thought the room was a little cold in the night. The carpark is large and the location is excellent.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Trevor

Liked: Cleanliness
Disliked: Property conditions & facilities
Property is under new management and premises are undergoing refurbishment. The room we had was excellent but no restaurant and no bar . Very few staff but the staff available very helpful. Half hotel refurb done but long way to go.
Stayed 2 nights in Apr 2024
Verified

4/10 Poor

Jamie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid

Awful, avoid… building site
Stayed 2 nights in Sep 2024
Verified

4/10 Poor

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Downhill

Used to have a really good stay here until the renovations started. Now no bar, no meals, breakfast is one of the worst.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Heating was on and could not turn off as was broken. Reception not obvious. Good parking thou
Stayed 1 night in Sep 2024

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