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The St Ives Bay Hotel

3.5 star property

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Photo gallery for The St Ives Bay Hotel

View from property
Hypo-allergenic bedding, desk, iron/ironing board, bed sheets
Bar (on property)
Lobby
Double Room, Sea View | Room amenity

Reviews

6.6 out of 10

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

View in a map
The Terrace, Cornwall, St Ives, England, TR26 2BN
  • Place, Porthminster Beach
    ‪2 min walk‬
  • Place, St Ives Harbour
    ‪6 min walk‬
  • Place, Porthmeor Beach
    ‪10 min walk‬
  • Airport, Newquay (NQY-Newquay Cornwall)
    ‪53 min drive‬

Room options

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, bed sheets

Double Room, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Sea View

Twin Room, Sea View

Twin Room, Sea View

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

The St Ives Bay Hotel

Hotel with a restaurant, 9-minute walk to St Ives Harbour
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite.
The St Ives Bay Hotel offers 85 accommodations with coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
Our customers tell us they can't get enough of The St Ives Bay Hotel's great location. During your stay, you're just a quick walk from St Ives Harbour. You'll find features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include meeting rooms and a terrace
  • Guests have great things to say about the location and the helpful staff
  • Steps from Porthminster Beach and 9 minutes by foot from St Ives Harbour
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.
For a fee, guests can enjoy full breakfast daily from 7:30 AM to 9:30 AM.
The St Ives Bay Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 9:30 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • High chair
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between January 30 and March 2.

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

St Ives Bay Hotel
The St Ives Bay Hotel Hotel
The St Ives Bay Hotel St Ives
The St Ives Bay Hotel Hotel St Ives

The St Ives Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 147 out of 670 reviews
Rating 8 - Good. 166 out of 670 reviews
Rating 6 - Okay. 144 out of 670 reviews
Rating 4 - Poor. 117 out of 670 reviews
Rating 2 - Terrible. 96 out of 670 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, amenities
Every thing was perfict
Stayed 6 nights in Oct 2025

2/10 Terrible

Ben

Travelled with family
Disliked: Cleanliness, amenities
This hotel was probably the worst Hotel we have ever checked into. So much so that within 10 mins we found alternative accommodation for the weekend. This hotel is horrifically outdated, poorly kept, dirty, very smelly the place generally feels unsafe. The room was horrendous with "clean me" etched into a thick layer of dust on the wall. Unfortunately, I can't give any further feedback as we left as soon as we could, although the person on reception was friendly and warned us the water may take some time to heat up! Don't be fooled by the location and photos! Stay somewhere else or sleep on the beach.
Stayed 2 nights in Oct 2025

8/10 Good

MR MATTHEW

Liked: Cleanliness, amenities
Pleasant hotel that is going through some updating. Nice breakfast. Good location by St Ives train station.
Stayed 3 nights in Oct 2025

10/10 Excellent

Natasha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were apprehensive after reading previous reviews, however we were positively surprised. Our family room was large and spacious and the beds very comfortable. The deco is dated but everything was clean, the staff lovely and what a view!! If you want luxury, 5* accommodation, this isn't for you. If you want a comfortable, friendly hotel to stay in while having easy access to the town centre of St Ives, this is it.
Stayed 1 night in Oct 2025

6/10 Okay

Carson

Liked: Cleanliness, room comfort
Beach views were great and rooms were clean and spacious.
Stayed 3 nights in Oct 2025

6/10 Okay

Margaret

Liked: Staff & service
The bed was hard as a rock. Room 210. The staff was kind enough to bring some extra mattress passing for our second night. The parking was very difficult. About 14 parking spots for 88 rooms. The garage had a big pile of rubbish in one corner…could have accommodated 2 more cars.
Stayed 1 night in Oct 2025

4/10 Poor

alex

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Decor needs repairs and a tidy up
Stayed 2 nights in Oct 2025

2/10 Terrible

Gregory

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel truly has seen better days. The rooms are tired and need updating. Honestly not fit to stay here really as the carpets are worn and dirty, paintwork is tired and not been done for many years. This is unfortunately a place that doent have much longer to go before it closes. Please save this place because it is in a lovely location
Stayed 1 night in Oct 2025

6/10 Okay

Oneil

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Upgraded room

The bathroom windows had mould around it, there was mould on the ceiling. The window in the bedroom was so badly stained it couldn't be cleaned. The room smelt of mould. The carpet was very worn. The receptionists did upgrades us to this room.
Stayed 1 night in Oct 2025

2/10 Terrible

Lesley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Hotel needs updating and a deep clean. Its cheap and cheerful and in a brilliant location. Unfortunatly rooms are dusty and bathrooms have black mould. Carpets around the hotel need cleaning. Its a very noisy hotel with fire doors slamming through the night, hearing peoples conversations, tvs and showers etc the walls are very thin! Staff are very friendly though and the gift shop at reception is lovely. The bay window seating areas by the bar are also lovely with sea views. Hotel has great potiental.
Stayed 1 night in Sep 2025

4/10 Poor

Jonathan

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stayed at the St Ives Bay Hotel for 3 nights, and while the location and views were undeniably beautiful, there were several aspects of our stay that fell short of expectations. Each morning at breakfast, I asked for coffee with oat milk as I’m allergic to dairy. Every day I was told, “Sorry, we’ve just run out.” Once might have been understandable, but hearing the same thing three mornings in a row felt rather implausible and suggested that dairy-free guests aren’t well catered for. Housekeeping was also inconsistent. On one of the days, our room wasn’t made up at all, and on another, basic items such as toilet rolls and soap weren’t replenished. We had to request these from reception, which wasn’t a huge inconvenience, but it added to a general sense of poor attention to detail. The room itself had a wonderful sea view, but was tired and in need of refurbishment. A few examples: The shower screen was incomplete, making it impossible to shower without soaking the bathroom floor. The shower temperature was extremely difficult to control — it was either scalding hot or freezing cold. Paint was flaking on several walls, with visible signs of past leaks & damp. The curtains in the bay window didn’t fully cover the windows, leaving gaps at night. Some of the furniture was damaged or missing edges. It’s a shame, because the hotel has real potential — the location is excellent and the staff were generally polite. However, the overall experience didn’t match the setting.
Stayed 3 nights in Sep 2025

4/10 Poor

Paul

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff great, nice bar, superb breakfast, bed comfortable. 5 min walk from railway station and the town. Some parts a little dated but doesn't make the stay worse.
Stayed 2 nights in Sep 2025

2/10 Terrible

Joanne

Stayed 2 nights in Sep 2025

8/10 Good

Jhane kenneth

Stayed 2 nights in Sep 2025

6/10 Okay

Susan

Travelled with family
Disliked: Property conditions & facilities
We booked 1 night ..it was very dated and in need of updating and refurbishment. Carpets were old and marked, bedroom walls were tatty and the bathroom was clean but the sealant was mouldy looking. The beds were clean and comfortable. It was ok.
Stayed 1 night in Sep 2025

8/10 Good

Paul

Stayed 2 nights in Sep 2025

6/10 Okay

Bernadette

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Unbeatable view from a tired hotel

The view was terrific, unbeatable from sea view rooms. Reception staff did their best to help resolve problems however I repeatedly asked for food stuff to be removed from the carpet. A lot of this rambling hotel is tired but it’s comfortable and the breakfast was nice.
Stayed 2 nights in Sep 2025

4/10 Poor

Les

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

JOHN Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly
Stayed 1 night in Sep 2025

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Quite probably the worst bedroom suite that we’ve ever encountered: bedroom- walls covered in stains, carpet worn & filthy, broken pain of window glass & mould around window edge, top opening window wouldn’t close properly, half a lock on outside of bathroom door, all floor area squeaked, as did above us, next door & hallway, could hear light switches next door; bathroom - mouldy grout, rusty towel rail, rusty bin, tiles at end of bath coming away from bath, silvering at bottom of mirror no longer there, bath plug wrong size; Lots of cigarette butts at main entrance stairs, communal toilets on ground floor dirty, smelt damp, no toilet roll in ladies but plenty on floor. It’s no surprise that you pay before you see the room!
Stayed 3 nights in Sep 2025

4/10 Poor

Andrew

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Beds not good stairwell smelled horribly musty. Staff was very nice location fantastic
Stayed 1 night in Aug 2025

8/10 Good

David

Liked: Staff & service
Disliked: Property conditions & facilities
The staff were very attentive and polite. The hotel is in need of refurbishment. The room had everything we required for our stay.
Stayed 1 night in Aug 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good and we had a lovely time be back soon
Stayed 4 nights in Sep 2025

10/10 Excellent

Joe

Stayed 2 nights in Aug 2025

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