Sunday London Staines-upon-Thames Heathrow T5

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Where to?

Dates

June 2025

July 2025

Breakfast, lunch, dinner served; international cuisine

Deluxe Double Room, 1 Double Bed | Bathroom

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar
Room service
24/7 front desk
Parking available

Explore the area

Thames Street, Staines, England, TW18 4SJ

Thorpe Park
‪4 min drive‬
Windsor Castle
‪13 min drive‬
LEGOLAND® Windsor
‪15 min drive‬
London (LHR-Heathrow)
‪11 min drive‬

Room options

Deluxe Double Room, 1 Double Bed

16 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

Very good

16 sq m
Sleeps 2
1 Double Bed

Room, 2 Single Beds, River View

Very good

16 sq m
Sleeps 2
2 Twin Beds

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, River View

Exceptional

16 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds

Good

16 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Free WiFi
Air conditioning
Breakfast available
Parking available

for 1 room

includes taxes & fees

4 Jul - 5 Jul

About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverwalk hotel with bars and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is available on request.

Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Sunday London Staines-upon-Thames Heathrow T5, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy international cuisine while dining at Riverside Restaurant
Continental breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a meeting room
Steps from Thames River and 12 minutes by car from Windsor Castle
Pets welcome for a fee

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lounge Bar - Onsite bar. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 10 per day)
Limited on-site parking

Food and drink

Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
2 bars/lounges
A restaurant

Restaurants on site

Lounge Bar
Riverside Restaurant

Family friendly

Free cot
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Meeting room

Outdoors

Garden
On a river
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
LED lighting
Phone
Portable fan
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Maximum 1 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15.95 per person
Self parking fee: GBP 10.00 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: GBP 50 (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames

Mercure Hotel Staines-upon-Thames

Mercure London Staines-upon-Thames

Mercure London Staines-upon-Thames Hotel

Mercure Staines-upon-Thames

Mercure Staines-upon-Thames Hotel

Staines-upon-Thames Hotel

Accor Thames Hotel Staines

Mercure Thames Lodge Staines Hotel Staines

Mercure Thames Hotel Staines

Staines Hotel

Staines former Mercure hotel

Mercure London Staines upon Thames Hotel

Sunday London Staines-upon-Thames Heathrow T5 Hotel

Sunday London Staines-upon-Thames Heathrow T5 Staines

Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

8.0

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Jose Luis

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was just great! Helpfull and kind

Stayed 5 nights in Mar 2025

10/10 Excellent

Staci

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All hotel staff were prompt and courteous with requests. We especially enjoyed the lounge area. The hotel is conveniently located along the river, which provides a scenic walk to restaurants, shopping, and train station.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames

Stayed 1 night in Mar 2025

8/10 Good

David

1 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Sally

26 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Better than expected

Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel

Stayed 3 nights in Feb 2025

8/10 Good

Keith

Travelled with group

14 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Overall a good experience. My 3rd floor bedroom was very cold despite the provision of a small portable electric radiator which was ineffective and probably expensive to run. This differs to my travelling partner’s experience who said his was too hot. Other than that the hotel is finecc bc and I would use it again.

Stayed 1 night in Feb 2025

8/10 Good

REID

13 Feb 2025

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

12 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Evelyn

11 Feb 2025

Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

10 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

We stay here frequently. This time was for our anniversary. The location is perfect and the staff could not be any friendlier. We will be back soon

Stayed 1 night in Feb 2025

10/10 Excellent

David

9 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check in lovely room lovely veiw

Stayed 2 nights in Feb 2025

4/10 Poor

Richard

Business traveller

31 Jan 2025

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Run down and not disability friendly hotel

While the staff are helpful and courteous, the hotel is poorly maintained and badly designed. There was no prior information about parking charges. The first room (61) was difficult to find, and upon arrival, I almost stepped on a loose nail from a detached wall kickboard (which I had to move back to the wall). The thin windows let in loud road noise, the shower curtain pole was rusted, the bath soap holder was broken, and the table’s veneer was peeling. There were no power sockets within a metre of the bed, which I needed for my medical device. After checking two other rooms, they placed me in a disabled-accessible room. As someone with wheelchair-bound family members, I found it disappointing. When considering wheelchair bound customers, a stain on the floor greeted me, the wardrobe was inaccessible, and the fridge (which could be used for medication) was unplugged with no way to turn it on. The fridge door opened the wrong way, the kettle was too high, and the bathroom towel rail was difficult to reach. The room faced the car park, but excessive furniture would make it hard for a wheelchair user to close the curtains. Definitely not what I expect from a Mercure or for the price paid given there were much cheaper options available with higher quality nearby. Oh and the heating doesnt appear to work, small portable radiators not btu suitable for the room size are provided without explanation that the heating isn’t timed.

Stayed 1 night in Jan 2025

10/10 Excellent

Dean

30 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2025

6/10 Okay

Andrew

Travelled with partner

28 Jan 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

The property was ok but needs a renovation which I believe is underway. It was a chilly night and if you opened the curtains the cold wind blew through a gap in the doors. The room looked dated as did the bathroom. Hot water took an age to come through and getting a balance on the shower tap between scolding hot and freezing cold needed the steady hand of a brain surgeon to get it just right(which I couldn’t get). The bar/restaurant area had basic tables and chairs and felt sterile. The main restaurant was closed , I believe for renovations, and this may be better once it is reopened. Noise from the nearby train line and planes taking off from Heathrow did disturb but hopefully, if renovated, double glazing will cure this and the cold draft. It is not a terrible hotel and the staff were friendly. The bed was comfortable and the room was clean. Parking was convenient and there is a ten pound overnight charge which is ok for parking that is lit and covered by CCTV. It is convenient for Heathrow as it is only one junction down. If you want luxury, pay the extra and stay at a Heathrow airport hotel. If you want to save a bit of money, this is probably a good option. Hopefully, a good renovation will improve the quality of the rooms.

Stayed 1 night in Jan 2025

6/10 Okay

Lawrence

Business traveller

25 Jan 2025

Liked: Staff & service

Could do with a little TLC

Stayed 1 night in Oct 2024

10/10 Excellent

Stewart

24 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Jan 2025

10/10 Excellent

Chris

Business traveller

23 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Work trip luxury

Clean comfortable room with a lovely river view. Bathroom needs a heater

Stayed 2 nights in Jan 2025

8/10 Good

Mark

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location. Good hotel.

Great location, alongside the Thames my room had a wonderful view of the river. The beds were comfy and the room perfectly acceptable, though no frills. Service at the bar when I used it was excellent and friendly. My one gripe is that the cleaners seemed to start work in the corridors at 7am and I'm afraid that vacuuming in the corridor at 7.30 on a Sunday morning is not thoughtful.

Stayed 4 nights in Jan 2025

8/10 Good

Chau Tung

Business traveller

20 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2024

8/10 Good

james

Business traveller

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 4 nights in Oct 2024

10/10 Excellent

Daniele

12 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel ! Staff very polite!!

Stayed 1 night in Jan 2025

8/10 Good

james

Business traveller

11 Jan 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 3 nights in Jan 2025

10/10 Excellent

Inese

Travelled with partner

10 Jan 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

When I stayed first time I was pleasantly surprised when I walked into the room. It was a good-sized room with a balcony. The bed was very comfortable. I had a great night's sleep. The second time was just as good as the first, and it exceeded all of my expectations.Hotel staff is exceptional⭐️⭐️⭐️⭐️⭐️I really liked the hotel, staff were fantastic and the location was really good. ⭐️⭐️⭐️⭐️⭐️ I would highly recommend this hotel and definitely stay there again ⭐️⭐️⭐️⭐️⭐️

Stayed 1 night in Jan 2025