Sunday London Staines-upon-Thames Heathrow T5

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Where to?

Dates

August 2025

September 2025

Breakfast, lunch, dinner served; international cuisine

Overview
Rooms
Location
Policies

Good

Popular amenities

Bar
Room service
24/7 front desk
Parking available

Explore the area

Thames Street, Staines, England, TW18 4SJ

Thorpe Park
‪4 min drive‬
Windsor Castle
‪13 min drive‬
LEGOLAND® Windsor
‪15 min drive‬
London (LHR-Heathrow)
‪11 min drive‬

Room options

Deluxe Double Room, 1 Double Bed

16 sq m
Sleeps 2
1 Double Bed

Classic Double Room, 1 Double Bed

Good

16 sq m
Sleeps 2
1 Double Bed

Room, 2 Single Beds, River View

16 sq m
Sleeps 2
2 Twin Beds

1 bedroom, in-room safe, desk, blackout curtains

Classic Double Room, River View

Good

16 sq m
Sleeps 2
1 Double Bed

Family Room, Multiple Beds

16 sq m
Sleeps 3
1 Double Bed and 1 Twin Bed

Similar properties

Breakfast, lunch, dinner served; local and international cuisine

Pool
Hot tub
Free WiFi
Restaurant

for 1 room

includes taxes & fees

19 Aug - 20 Aug

About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverwalk hotel with bars and a 24-hour front desk

Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is available on request.

Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Sunday London Staines-upon-Thames Heathrow T5, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.

Free WiFi
Enjoy international cuisine while dining at Riverside Restaurant
Continental breakfast served daily for a fee
Self parking available for a fee
Amenities include a front-desk safe, a business center, and a meeting room
Steps from Thames River and 12 minutes by car from Windsor Castle
Pets welcome for a fee

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.

Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Lounge Bar - Onsite bar. Open daily.

24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Croatian, Czech, Danish, Dutch, English, French, German, Hindi, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Romanian, Slovak, Spanish, Swedish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 10 per day)
Limited on-site parking

Food and drink

Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
2 bars/lounges
A restaurant

Restaurants on site

Lounge Bar
Riverside Restaurant

Family friendly

Free cot
Laundry facilities
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)

Business services

Business centre
Meeting room

Outdoors

Garden
On a river
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only

3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Local culture and ecosystem education
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property

Room amenities

Bedroom

Bedsheets provided
Blackout drapes
Free cot
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

32-inch LCD TV with premium satellite channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water

Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Heating
Iron/ironing board
LED lighting
Phone
Portable fan
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 10 per pet, per day
Maximum 1 pets
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for GBP 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for continental breakfast: approximately GBP 15.95 per person
Self parking fee: GBP 10.00 per day
Pet fee: GBP 10 per pet, per day
Service animals are exempt from fees
Late check-out fee: GBP 50 (subject to availability)
Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames

Mercure Hotel Staines-upon-Thames

Mercure London Staines-upon-Thames

Mercure London Staines-upon-Thames Hotel

Mercure Staines-upon-Thames

Mercure Staines-upon-Thames Hotel

Staines-upon-Thames Hotel

Accor Thames Hotel Staines

Mercure Thames Lodge Staines Hotel Staines

Mercure Thames Hotel Staines

Staines Hotel

Staines former Mercure hotel

Mercure London Staines upon Thames Hotel

Sunday London Staines-upon-Thames Heathrow T5 Hotel

Sunday London Staines-upon-Thames Heathrow T5 Staines

Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

7.8

Good

8.2/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

10/10 Excellent

Tina

Travelled with family

7 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were extremely hospitable. And could not do enough to be helpful, polite and positive. I will definitely go back.

Stayed 3 nights in Apr 2025

6/10 Okay

john

5 May 2025

Liked: Property conditions & facilities, room comfort

Disliked: Cleanliness, staff & service

Stay in stains

1st room did not have a view stairs in front of window and I paid extra for a room with a river view which they did. Change the room the room that they put us in had a river side view with patio but no seating just a broken box The room was not serviced after the 1st night and had to ask for towels and tea and coffee

Stayed 2 nights in May 2025

10/10 Excellent

Tricia

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A relaxing stay

Lovely river view and balcony with seating and super comfy bed! Really therapeutic will return and highly recommend the hotel !!

Stayed 3 nights in May 2025

4/10 Poor

Dawn

4 May 2025

Disliked: Staff & service, property conditions & facilities, room comfort

Why so many names.

1st the name outside isn't Sunday its something else. Reception wasn't great. 24 hrs not!. The room was a double with river view so you expect a view. But nope outside was a public footpath were everyone could look in on you. Weeds everywhere and high in cut grass. The room was dated. No phone although they claim room service. We had 1 bath towel and 1 hand towel. No hanging hook for those either. The water was hot though. We had RM 4 which was ground level. And I thought a coffee outside over looking the Thames would make the trip but that didn't happen. The car park was full and there's a charge. Apart from reception other staff seemed fine and polite. The bed was comfortable and enough pillows. Bathroom was extremely dark with a few spot lights in the ceiling impossible to do make up with. And fitting that held shower head in place was broken. All in all would not stay there again. Hope this helps

Stayed 1 night in May 2025

10/10 Excellent

Dawn

4 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great value for money . Bed very comfortable. Location amazing.

Stayed 1 night in May 2025

4/10 Poor

J

1 May 2025

Stayed 1 night in Apr 2025

4/10 Poor

Ruth

Travelled with group

29 Apr 2025

Liked: Room comfort

Disliked: Cleanliness, staff & service, property conditions & facilities

If all you want is a comfy bed you’ll be ok

So I’ll start with what’s good - beds comfy, shower gel nice That’s it The hotel is very dirty We only got one towel so had to go get another one No hot water for shower in morning - got told oh we will move your room ( seemed to be a standard answer as this was offered to the people with ants in their room I didn’t see the point in moving rooms as how would that have water got asked to come back to see the manager before I left - surprisingly no one was around and reception locked

Stayed 1 night in Apr 2025

8/10 Good

Charlene

Travelled with family

28 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room and location

Very comfortable bed and nice location. Only negative is the fact that the mains radiator never came on and the front desk didn’t do anything about it when notified so was a little cold. Shower was also difficult to turn off.

Stayed 1 night in Apr 2025

6/10 Okay

Charmaine

Travelled with group

26 Apr 2025

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities

While this hotel is central, major bathroom renovations are needed. In addition the lift wasn’t working and people in my group had to climb many stairs to get to their rooms. I couldn’t fault the service of the breakfast crew.

Stayed 5 nights in Apr 2025

8/10 Good

Work

Travelled with family

19 Apr 2025

Nice

It was a good clean room and a nice hotel all round the only issue was that the room bathroom door wouldn’t lock so my child could walk in on me luckily that didn’t happen

Stayed 2 nights in Apr 2025

8/10 Good

I M

19 Apr 2025

Stayed 2 nights in Apr 2025

8/10 Good

Greg

18 Apr 2025

Liked: Cleanliness, staff & service, room comfort

Nice Stay

Convenient location— nice rooms and friendly staff

Stayed 3 nights in Apr 2025

2/10 Terrible

Bradley

17 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

francine

14 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing Evening

The receptionist was extremely pleasant and helpful. I had a very nice room and drink on the terrace watching the sun go down.

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveller

Business traveller

7 Apr 2025

Liked: Cleanliness, staff & service

Ok, lovely river view

Stayed one night, decor is outdated but bed and pillows clean and comfortable. Had the river view although it was a shame I couldn't actually open the balcony due to security straps. Unfortunately there was a door into another room next door, which was locked of course, but I could hear every word the couple next door were saying just as if they were in my bathroom.

Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveller

3 Apr 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Apr 2025

8/10 Good

Barry

3 Apr 2025

Stayed 1 night in Apr 2025

10/10 Excellent

Andrew

Business traveller

30 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2024

10/10 Excellent

Kathy

Travelled with partner

30 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The river view balcony was amazing

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Travelled with family

28 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location to stay

We stayed at this hotel following the fire at Heathrow airport that cancelled our flight. The price was perfect, the location was amazing and the staff were just incredible. From Magda in the morning that made sure breakfast was always a wonderful start to the day to Kira that served us drinks and dinner in the evenings. They were both incredible and are an immense asset to the hotel! The rooms were very comfortable, the food was plentiful and great quality! I would recommend this hotel for anyone in the area of Heathrow. It is not right at the airport, but a quick 20 minutes by taxi. Because of this, the traveler is close to the airport but away from the hustle and bustle associated with the airport. Shops are very close by, the train station is near as well as a large number of bus routes.

Stayed 4 nights in Mar 2025

10/10 Excellent

Jose Luis

Travelled with family

21 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff was just great! Helpfull and kind

Stayed 5 nights in Mar 2025

10/10 Excellent

Staci

Travelled with family

19 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

All hotel staff were prompt and courteous with requests. We especially enjoyed the lounge area. The hotel is conveniently located along the river, which provides a scenic walk to restaurants, shopping, and train station.

Stayed 3 nights in Mar 2025

10/10 Excellent

David

12 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely quaint hotel

Very friendly staff on an excellent position on the Thames

Stayed 1 night in Mar 2025

8/10 Good

David

1 Mar 2025

Stayed 1 night in Feb 2025

8/10 Good

Sally

26 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Better than expected

Some of the reviews weren't great for this hotel so we were pleasantly surprised. The staff were friendly and helpful. The room was clean and comfortable. Good mid range hotel

Stayed 3 nights in Feb 2025