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Sunday London Staines-upon-Thames Heathrow T5

3.0 star property

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Photo gallery for Sunday London Staines-upon-Thames Heathrow T5

Breakfast, lunch, dinner served; international cuisine
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Room, 2 Single Beds, River View
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services

Explore the area

View in a map
Thames Street, Staines, England, TW18 4SJ
  • Place, Thames River
    ‪1 min walk‬
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Staines Bridge
    ‪5 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, River View

In-room safe, desk, blackout curtains, iron/ironing board

Classic Double Room, River View

8.0 out of 10
Very good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

7.4 out of 10
Good
(11 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

Room, 2 Single Beds, River View

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Family Room, Multiple Beds

7.0 out of 10
Good
(9 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Sunday London Staines-upon-Thames Heathrow T5

Riverfront hotel with bars, steps from Thames River
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and a meeting room are onsite. Housekeeping is available on request.
Sunday London Staines-upon-Thames Heathrow T5 offers 88 accommodations with safes and complimentary bottled water. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Sunday London Staines-upon-Thames Heathrow T5, you're just a quick walk from Thames River. You'll find features like free WiFi in public areas, plus 2 bars and a restaurant.
  • Free WiFi
  • Enjoy international cuisine while dining at Riverside Restaurant
  • Continental breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, a business center, and a meeting room
  • Steps from Thames River and 12 minutes by car from Windsor Castle
  • Pets welcome for a fee
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business center and a meeting room are available.

WiFi is free in public spaces. The business-friendly Sunday London Staines-upon-Thames Heathrow T5 also features a terrace, a garden, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Staines hotel is smoke free.

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9 AM.
Riverside Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Lounge Bar - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 10 per day)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7 AM to 9 AM for a fee: GBP 15.95 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Lounge Bar
  • Riverside Restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Portable fan
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per day
  • Maximum 1 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 10.00 per day
  • Pet fee: GBP 25 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: GBP 50 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Staines-upon-Thames
Mercure Hotel Staines-upon-Thames
Mercure London Staines-upon-Thames
Mercure London Staines-upon-Thames Hotel
Mercure Staines-upon-Thames
Mercure Staines-upon-Thames Hotel
Staines-upon-Thames Hotel
Accor Thames Hotel Staines
Mercure Thames Lodge Staines Hotel Staines
Mercure Thames Hotel Staines
Staines Hotel
Staines former Mercure hotel
Mercure London Staines upon Thames Hotel
Sunday London Staines-upon-Thames Heathrow T5 Hotel
Sunday London Staines-upon-Thames Heathrow T5 Staines
Sunday London Staines-upon-Thames Heathrow T5 Hotel Staines

Sunday London Staines-upon-Thames Heathrow T5 Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 160 out of 365 reviews
Rating 8 - Good. 100 out of 365 reviews
Rating 6 - Okay. 51 out of 365 reviews
Rating 4 - Poor. 31 out of 365 reviews
Rating 2 - Terrible. 23 out of 365 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Jeremy

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was clean, staff were polite and efficient
Stayed 1 night in Nov 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Arrived late evening check in was seamless had a great nights sleep
Stayed 1 night in Nov 2025

10/10 Excellent

Emma

Stayed 1 night in Nov 2025

4/10 Poor

Paula

Stayed 2 nights in Nov 2025

10/10 Excellent

Dianne

Liked: Staff & service, property conditions & facilities, room comfort
Young lady at reception was very helpful and changed our room to one downstairs.
Stayed 1 night in Nov 2025

8/10 Good

Charleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was amazing for the price paid, the view for the river was gorgeous night and morning and the bed super comfy only issue is the bath didn’t fill up but didn’t mention to staff as only staid one night - room 30
Stayed 1 night in Nov 2025

8/10 Good

Shirley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room but bits tired (worn carpet outside bathroom; looked partially remodeled overall. Nice to have coffee and tea, spacious and not loud. Lovely location otherwise with paid breakfast overlooking Thames with a rowing club across the river
Stayed 1 night in Nov 2025

10/10 Excellent

Gregg

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, clean rooms
Stayed 1 night in Nov 2025

6/10 Okay

Bhavini

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean lots of room. Floorboard was creaky and there was noise middle.of night with some sort of machines turning on. People banging doors other wise had good stay here
Stayed 3 nights in Oct 2025

2/10 Terrible

Allan

Stayed 2 nights in Nov 2025

8/10 Good

Rebecca

Stayed 2 nights in Oct 2025

10/10 Excellent

mariusz

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Best of the best with this price paid
Stayed 1 night in Oct 2025

10/10 Excellent

Camenda

Stayed 1 night in Oct 2025

10/10 Excellent

Piotr

Stayed 3 nights in Oct 2025

8/10 Good

Aaron

Stayed 1 night in Oct 2025

10/10 Excellent

Lori

Liked: Cleanliness, property conditions & facilities
It was great and the front desk manager let us borrow an adapter!
Stayed 1 night in Oct 2025

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities
The fellow on shif when we checked in was soooo accommodating to us when we arrived. We’re 2 seniors with about of luggage (extended vacation) and could tell we wouldn’t be able to do the stairs so he kindly found us a main floor room that exceeded our expectations. We really appreciated that. The Hotel was lovely! It was the 5th hotel for us in 10 days and is by far our favorite. The location was great as well - proximity to ships, buses and such. Nice setting on the river was a bonus. We will definitely recommend it and hope we can stay there again! Only complaint - our GPS in the car could never find the hotel no matter what name we used!!! Thanks for such an enjoyable experience. Susan & Richard Gough
Stayed 3 nights in Oct 2025

6/10 Okay

Greg

Stayed 1 night in Oct 2025

2/10 Terrible

Michelle

Stayed 1 night in Oct 2025

10/10 Excellent

Melissa

Stayed 1 night in Oct 2025

8/10 Good

brenda

Travelled with partner
Liked: Amenities
Was a great place to stay. Had alot of character. Didnt like the bathroom taps
Stayed 2 nights in Oct 2025

8/10 Good

Carlos

Business traveller
Liked: Staff & service
Not one was in the bar and they charge me £10 for parking
Stayed 1 night in Oct 2025

10/10 Excellent

Tracey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were awesome, we arrived at 7.30am after a long 30+ hour long flight and they were so accommodating. They stowed our luggage as our check-in wasn't until 3pm. I highly recommend! It was quiet and the staff are lovely.
Stayed 1 night in Oct 2025

4/10 Poor

Dirk

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
I guess at the end of the day you get what you pay for.
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Stayed 1 night in Oct 2025

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