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The Swan Hotel

4.0 star property

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View from property
Al fresco dining, serves breakfast, lunch and dinner
Reception
Comfort Room
View from property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • Housekeeping

Explore the area

View in a map
The Hythe, Staines, England, TW18 3JB
  • Place, River Thames
    ‪1 min walk‬
  • Place, Thames Path
    ‪2 min walk‬
  • Place, Staines Bridge
    ‪2 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪18 min drive‬

Room options

View all photos for Cosy Room

Cosy Room

Cosy Room

9.8 out of 10
Exceptional
(18 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Indulgence Room

Indulgence Room

Indulgence Room

9.8 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Double Room

Family Double Room

Family Double Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room

Comfort Room

9.8 out of 10
Exceptional
(12 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

The Swan Hotel

A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. Free English breakfast and free WiFi in public areas are also provided. Other amenities include barbecue grills.
The Swan Hotel offers 11 accommodations with complimentary bottled water and coffee/tea makers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and portable fans. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at The Swan Hotel. During your stay, you're just a quick walk from River Thames. Free breakfast, free WiFi in public areas, and a restaurant are available.
  • Free English breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at The Swan
  • Services include luggage storage
  • Steps from River Thames and 11 minutes by car from Windsor Castle
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly The Swan Hotel.

This 4-star Staines hotel is smoke free.

Guests are served free English breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
The Swan - This pub specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Swan

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • On a river
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: GBP 25 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 25 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:30 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Swan Hotel Staines
Swan Staines
The Swan Hotel Staines
Swan Hotel London
The Swan Hotel Hotel
The Swan Hotel Staines
The Swan Hotel Hotel Staines

The Swan Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 317 out of 446 reviews
Rating 8 - Good. 98 out of 446 reviews
Rating 6 - Okay. 18 out of 446 reviews
Rating 4 - Poor. 8 out of 446 reviews
Rating 2 - Terrible. 5 out of 446 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at a lovely hotel , food drink staff all excellent
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Clean modern and friendly staff. Great breakfast
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Trevor

Liked: Amenities, property conditions & facilities
Excellent stay, super food
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities
very good customer service great food clean room and Amenities
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

jh

Liked: Cleanliness, staff & service, amenities
Lovely place, great location, excellent food and drink, historic building, spotless room, friendly and efficient staff.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, amenities
The Swan Hotel has a lot of charm and awesome friendly staff.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Staff were wonderful and room was comfy. Great Pub and Restaurant to feel homey and welcome
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Tom

Lovely clean room with great views, friendly staff and great location and one of the best veggie breakfasts I have ever had! Excellent all round!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, very good room and great breakfast with a variety of good choices.
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolute gem of a property. Wonderful room, bar and breakfast. Excellent location and superb service from all
Stayed 1 night in Oct 2025
Verified

8/10 Good

Wendy

Liked: Cleanliness, staff & service, amenities
Room was satisfactory, clean. The staff were very friendly and helpful. Lovely location.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Shelley

Liked: Staff & service, property conditions & facilities
Great location staff was very helpful I would definitely recommend it to friends great location
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room overlooking the river. Comfortable bed. Friendly staff. Had a great evening meal and tasty breakfast.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
Always a cozy stay at the Swan :)
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mathias

Liked: Cleanliness, staff & service, property conditions & facilities
The lake and views were great!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property in a great location by the river. The room was lovely with great facilities. The bar and restaurant was great and so were all the staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and very friendly helpful staff
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! Always great, friendly service. Excellent breakfast, good restaurant and pub, and lovely sitting by the river.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was nice and the staff very friendly
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay, very welcoming, we will book there again
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
We have a great night stay here.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit

Lovely location with friendly helpful staff
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

Excellent - fantastic staff, great location, very dog friendly. Great room with a balcony overlooking the Thames. Breakfast was excellent too.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second visit to the swan. It’s a wonderful old pub with great views! Nice walk to town with lots of shopping!
Stayed 1 night in Jul 2025

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