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Hilton Garden Inn Stoke on Trent

3.5 star property

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Photo gallery for Hilton Garden Inn Stoke on Trent

Restaurant
Front of property – evening/night
Lobby sitting area
Premium bedding, in-room safe, individually furnished, laptop workspace
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, The Potteries Museum and Art Gallery
    ‪3 min walk‬
  • Place, Victoria Hall
    ‪4 min walk‬
  • Place, Regent Theatre
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

Similar properties

Exterior
Holiday Inn Express Stoke On Trent by IHG
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,001 reviews
The price is €61
includes taxes & fees
22 Feb - 23 Feb
Holiday Inn Express Stoke On Trent by IHG

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, 4-minute walk to Victoria Hall
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served weekdays for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute walk from The Potteries Museum and Art Gallery and 4 minutes by foot from Victoria Hall
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 389 out of 644 reviews
Rating 8 - Good. 161 out of 644 reviews
Rating 6 - Okay. 49 out of 644 reviews
Rating 4 - Poor. 21 out of 644 reviews
Rating 2 - Terrible. 24 out of 644 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Karl

Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & nice mannered staff . Leaving bags no problem. Nice breakfast plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very nice staff my go to hotel when in stoke again
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities
The room was lovely and the staff were okay . The television was slow to come on and occasionally switched itself off. There eas unfortunately a noise problem from other guests on this occssion.
Stayed 1 night in Nov 2025

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, amenities
Fantastic service and a wonderful hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities
The hotel is relatively new and spotlessly clean. Nice rooms, kind staff.
Stayed 1 night in Oct 2025

4/10 Poor

Katy

Stayed 1 night in Oct 2025

8/10 Good

charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location very central. Better off using the multiple storey car park more secure with ev charging than hotels which is not secure.
Stayed 1 night in Jul 2025

10/10 Excellent

FIONA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely stay here as was down to visit Emma Bridgewater. The hotel was central with excellent parking across the road . we had a lovely twin room which was spacious and modern and clean . The reception staff were friendly and helpful . A nice busy bar with friendly staff which we enjoyed a drink in in the evening . We didn't dine in the hotel as ventured out in the evening to support the local businesses. Didn't try the gym . The only downside is there was no spa / sauna / pool but we knew that before we went . I would definately stay again .
Stayed 2 nights in Oct 2025

8/10 Good

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Vincent, Franklin park

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone at this facility were polite and helpful. Many useful things and places nearby, such as a big store with everything you need and want (grocery, electronics, cooking ware, and more). Only 2 - 3 blocks away, pedestrian friendly path to barber shops, restaurants, bar, pubs, coffee shops, and an indoor mall about 5 - 6 blocks away from hotel. Walking paths on the Trent River and more. Motorhead (Lemmy fans) can go to a statue in Burslem, a little bit north of the hotel as well. Staff, clean room, great hotel bar/restaurant setup. Parking available, but I didn't use it. I used Uber to get around, since I was on a schedule.
Lemmy Museum/Concert hall, across from Lemmy statue
Stoke City FC
Slam'wich Restaurant
Stayed 5 nights in Oct 2025

8/10 Good

Mike

Travelled with partner
Liked: Staff & service, amenities
Restaurant was good. Other options within walking distance. We were placed in a room for someone disabled. Not a problem. However, my wife noticed mold in the bathroom.
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were so friendly and helpful , the shows were excellent , the whole experience was brilliant. Thank you
Stayed 2 nights in Oct 2025

4/10 Poor

My

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Beautiful Hotel, shame about the service

This hotels is beautifully presented, it was just a shame that the service received wasn’t of the same standard. The reception on arrival was lacking in any welcome or information about the hotel. The front of house team were all trying their best, but it was obvious that they were lacking in any managerial guidance or leadership. They only team member with good people skills was the night porter. What a shame!
Stayed 1 night in Sep 2025

8/10 Good

Peter, Greer

Liked: Cleanliness, property conditions & facilities
Hotel is clean, modern. Staff were confused by reservation and did not recognize Hilton Honours. No dining available because of imminent arrival of a coach party.
Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really great Hotel with friendly, professional staff. Conveniently located just 5 minutes walk to the Theatres, shops, restaurants etc. - highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Robert

Stayed 1 night in Sep 2025

8/10 Good

Leanne

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed for convenience for onward journey and it ticked the box. It feels like there’s not much sound proofing as you can hear everything from the adjoining rooms, banging doors to people in the corridor banging doors. It was reasonable and did what it needed to do. Person on reception checking us in had zero people skills…something quite important as the first port of call
Stayed 1 night in Sep 2025

10/10 Excellent

sewellyn douglass

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is real find , the beds are so comfortable and a great size , have stayed her twice now and it is excellent, great parking , great location for the theatre and restaurants highly recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and 5 minute walk to Victoria theatre which was reason for choosing this hotel
Stayed 1 night in Sep 2025

10/10 Excellent

Owen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay - highly recommended
Stayed 1 night in Sep 2025

10/10 Excellent

Kay

Travelled with group
Liked: Amenities, property conditions & facilities
Really enjoyed it would recommend it .
Stayed 1 night in Sep 2025

8/10 Good

Eric

Stayed 1 night in Sep 2025

6/10 Okay

Ginette

Laundry clean and crisp. Room carpet stained both sides of the bed.
Stayed 1 night in Sep 2025

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