Hilton Garden Inn Stoke on Trent

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Where to?

Dates

November 2025

December 2025

Family Room, 2 Single Beds, Connecting Rooms

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Parking available
Air conditioning
Bar
24/7 front desk

Explore the area

Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA

Place, Regent Theatre
‪4 min walk‬
Place, Waterworld
‪17 min walk‬
Place, Staffordshire University
‪18 min walk‬
Airport, Manchester (MAN)
‪44 min drive‬

Room options

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

Wonderful

24 sq m
City view
Sleeps 2
1 King Bed

Family Room, 1 King Bed, Connecting Rooms

Exceptional

48 sq m
Sleeps 4
1 King Bed

Room, 1 Queen Bed with Sofa bed

Excellent

24 sq m
Sleeps 4
1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Accessible

Exceptional

35 sq m
Sleeps 2
1 Queen Bed

Twin Room, 2 Single Beds

Wonderful

24 sq m
Sleeps 2
2 Twin Beds

Family Room, 2 Single Beds, Connecting Rooms

48 sq m
Sleeps 4
2 Twin Beds

Accessible Queen Room

Sleeps 2

Queen Room With Sofa Bed

Sleeps 4

King Room

Sleeps 2

Twin Room

Sleeps 2

Family King Room

Sleeps 4

Similar properties

Pool
Free WiFi
Restaurant
Gym

includes taxes & fees

9 Nov - 10 Nov

About this property

Hilton Garden Inn Stoke on Trent

Hotel with a restaurant, steps from The Potteries Museum and Art Gallery

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.

Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
English breakfast served weekdays for a fee
Self parking available for a fee
Amenities include a front-desk safe, 3 meeting rooms, and convenience store
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the overall condition of the property
Steps from The Potteries Museum and Art Gallery and 4 minutes by foot from Regent Theatre
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:00 AM and 10:00 AM.

Hilton Garden Inn Stoke on Trent has a restaurant on site.

Room service (during limited hours) is available.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

24-hour offsite parking (GBP 9 per night)
Uncovered parking on site (GBP 9 per night)
Wheelchair-accessible parking and van parking available

Food and drink

Weekday English breakfast available 6:00 AM to 10:00 AM for a fee: GBP 10 for adults and GBP 10 for children
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Things to do

Gym
TV in common areas

Family friendly

Grocery/convenience store
High chair
In-room cot
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Grocery/convenience store
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Housekeeping (daily)
Turndown service

Business services

3 meeting rooms
Coworking space

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

Banquet hall
Built in 2020
Smoke-free property
Traditional architecture

Room amenities

Bedroom

Free cot
Premium bedding

Bathroom

Bathtub or shower
Dressing gowns
Free toiletries
Hair dryer
Private bathroom
Towels provided

Entertainment

55-inch LCD TV with digital channels

Food and drink

Coffee/tea maker
Electric kettle
Limited room service
Tea bags/instant coffee

Air conditioning
Connecting rooms available
Heating
Individual furnishings
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Mobile key entry
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation, per stay
Weight limit: 75 lbs per pet
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 10 for adults and GBP 10 for children
Uncovered self parking fee: GBP 9.00 per night
Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
Pet fee: GBP 20 per accommodation, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent

Hilton Garden Inn Stoke on Trent Hotel

Hilton Garden Inn Stoke on Trent Stoke-on-Trent

Hilton Garden Inn Stoke on Trent United Kingdom

Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Good

sally

Travelled with family

5 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely room.

Lovely spacious clean room. Very comfy beds and pillows. Excellent location. Slept very well as quiet and air conditioned room. Only comment on the room is that the shower us on a raused step about 10 inches so could do with a hand rail to steady when getting out. Handy fridge in room. Breakfast disappointing first morning as no croissants, fruit, yoghurt and coffee awful but following morning much better but limited supply . No marmalade either. No menu so unaware omlettes available so i asked and had a lovely 1.

Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Travelled with family

1 Aug 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Very nice room. Comfortable and quiet and very clean. Would happily stay there again. Breakfasts were also a hit, waffles a favourite with my son.

Stayed 3 nights in Jul 2025

2/10 Terrible

Verified traveller

27 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

10/10 Excellent

Pete

Travelled with partner

24 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely stay

Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

23 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Massimo

Travelled with family

14 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Sarah

Travelled with partner

13 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Not happy with room and service this time. Booked a Queen room, was under the impression the bed would be big, it wasn’t, was told the ‘King room bigger’ I requested ’Non feather duvet & pillows’ on my booking as have severe allergies. Got in room & feather duvet & pillows on bed. Made two enquiries to have them changed, waited ages in which time allergies had kicked in, blocked nose, itching etc.. only for a non feather duvet & pillows to be brought to the room, which I had to put on myself as was told ‘it’s a privacy thing’, then had to ask for pillow cases as non brought. Red wine all over floor/carpet near bedside table & sticky under table so not cleaned properly. So overall not up to standard in my opinion.

Stayed 1 night in Jul 2025

10/10 Excellent

Deborah

Travelled with family

11 Jul 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We booked this hotel to be near Emma Bridgewater and had never stayed in a Hilton Garden Inn before. We were delighted with the room - larger and much lighter than Premier Inn rooms, larger bathroom, good quality toiletries and very friendly staff. Will definitely look out for this chain in preference to Premier Inns in future!

Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

9 Jul 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Very convenient for a works trip

Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Travelled with family

9 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay in centre of Hanley

Second time we've stayed here and can't fault it. We included breakfast this time and enjoyed it - choice and quality was good. Located right next to centre of Hanley. We would stay again, free definitely.

Stayed 1 night in Jul 2025

6/10 Okay

Joanne

Travelled with group

7 Jul 2025

Liked: Cleanliness, staff & service

Disliked: Room comfort

The hotel was lovely clean and staff and breakfast were great Just the bed was so uncomfortable it was rock hard and lead to poor nights sleep and aches so it spoiled it unfortunately

Stayed 2 nights in Jul 2025

10/10 Excellent

Heather

3 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2025

6/10 Okay

Christopher

Travelled with family and small children

3 Jul 2025

Liked: Cleanliness, property conditions & facilities

Waiter and waitresses were great, one of the chefs had a bad attitude towards the waiter and spoke down to him quite a lot. Dont know how the waiter puts up with it. The kitchen is open for all to see the way he treats the waiters, its disgusting. Room was adequate.

Stayed 2 nights in Jun 2025

8/10 Good

Victoria

3 Jul 2025

Stayed 1 night in Jul 2025

4/10 Poor

amy

Travelled with family

3 Jul 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

8/10 Good

michelle

2 Jul 2025

Stayed 1 night in Jul 2025

10/10 Excellent

Luke

2 Jul 2025

Stayed 5 nights in Jun 2025

8/10 Good

Megan

2 Jul 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Jun 2025

8/10 Good

Chris

Travelled with family

1 Jul 2025

Liked: Cleanliness, property conditions & facilities

Overall, it was fine. No major issues, but I have stayed in many Hiltons in my time, and it just felt slightly underwhelming to have the Hilton brand associated to this hotel. The check-in was really poor, and I do not blame the front desk staff directly, but whoever is responsible for staffing should be embarrassed. It took between 50 minutes to an hour to get our keys to our room. Breakfast was fab, and the staff on the whole were friendly, but again, I have been to Hiltons where the service came with a smile, and things were never too much fuss. Here, at times, it felt like we were putting people out, when asking a question.

Stayed 2 nights in May 2025