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Hilton Garden Inn Stoke on Trent

3.5 star property

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Photo gallery for Hilton Garden Inn Stoke on Trent

Restaurant
Premium bedding, in-room safe, individually furnished, laptop workspace
Fitness facility
Lobby sitting area
Front of property – evening/night

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Potteries Way Hanley, Stoke-on-Trent, England, ST1 4QA
  • Place, The Potteries Museum and Art Gallery
    ‪3 min walk‬
  • Place, Victoria Hall
    ‪4 min walk‬
  • Place, Regent Theatre
    ‪6 min walk‬
  • Airport, Manchester (MAN)
    ‪46 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(27 reviews)
  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

Family Room, 1 King Bed, Connecting Rooms

10.0 out of 10
Exceptional
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

Room, 1 Queen Bed with Sofa bed

8.8 out of 10
Excellent
(25 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(16 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

Family Room, 2 Single Beds, Connecting Rooms

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds

View all photos for Accessible Queen Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Accessible Queen Room

  • Sleeps 2

View all photos for Queen Room With Sofa Bed

Premium bedding, in-room safe, individually furnished, laptop workspace

Queen Room With Sofa Bed

  • Sleeps 4

View all photos for King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

King Room

  • Sleeps 2

View all photos for Twin Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Twin Room

  • Sleeps 2

View all photos for Family King Room

Premium bedding, in-room safe, individually furnished, laptop workspace

Family King Room

  • Sleeps 4

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Lobby
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4.3 out of 5, Excellent, 1,003 reviews
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includes taxes & fees
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DoubleTree by Hilton Stoke on Trent

About this property

Hilton Garden Inn Stoke on Trent

This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Hilton Garden Inn Stoke on Trent offers 140 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. 55-inch LCD televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Stoke on Trent. During your stay, you're just a quick walk from The Potteries Museum and Art Gallery. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, and a bar/lounge
  • English breakfast served weekends for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, 3 meeting rooms, and convenience store
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • Just a 3-minute walk from The Potteries Museum and Art Gallery and 4 minutes by foot from Victoria Hall
  • Cats and dogs welcome for a fee
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. 3 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Hilton Garden Inn Stoke on Trent also features a fitness center, coffee/tea in a common area, and laundry facilities. For a fee, parking is available.

This 3.5-star Stoke-on-Trent hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekends from 7:00 AM and 11:00 AM.
Hilton Garden Inn Stoke on Trent has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 9 per night)
  • Uncovered parking on site (GBP 9 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Weekend English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • High chair
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Built in 2020
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Free cot
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per accommodation, per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15 per person
  • Uncovered self parking fee: GBP 9.00 per night
  • Nearby parking fee: GBP 9.00 per night(164 ft away; open 24 hours)
  • Pet fee: GBP 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Stoke On Trent
Hilton Garden Inn Stoke on Trent Hotel
Hilton Garden Inn Stoke on Trent Stoke-on-Trent
Hilton Garden Inn Stoke on Trent United Kingdom
Hilton Garden Inn Stoke on Trent Hotel Stoke-on-Trent

Hilton Garden Inn Stoke on Trent Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 399 out of 670 reviews
Rating 8 - Good. 172 out of 670 reviews
Rating 6 - Okay. 53 out of 670 reviews
Rating 4 - Poor. 22 out of 670 reviews
Rating 2 - Terrible. 24 out of 670 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Ruth

Stayed 1 night in Dec 2025

8/10 Good

Johan

Liked: Cleanliness, amenities
Disliked: Staff & service
room was good
Stayed 1 night in Dec 2025

6/10 Okay

Marcella

Travelled with group
Liked: Cleanliness
The whole experience felt understaffed. The restaurant was not good - and service was a problem.
Stayed 2 nights in Dec 2025

10/10 Excellent

Victoria

Stayed 2 nights in Nov 2025

8/10 Good

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff were friendly. Breakfast was good. Room clean but very warm and stuffy, especially after a shower
Stayed 1 night in Dec 2025

10/10 Excellent

Gavin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had some additional requirements on checking into the room. The young lady behind the desk (name begins with D) was so helpful and solved our problems with kindness an compassion
Stayed 2 nights in Dec 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities
Vrr er FY comfortable room big and spacious loved the shower staff great best Hilton I’ve stayed in out of three in the last two months
Stayed 1 night in Nov 2025

8/10 Good

Stephen

Liked: Staff & service, amenities
The welcome we received was excellent
Stayed 1 night in Nov 2025

10/10 Excellent

NEIL

Liked: Cleanliness, amenities, property conditions & facilities
Everything was excellent
Stayed 1 night in Nov 2025

8/10 Good

Terence

Travelled with family
Liked: Cleanliness, staff & service, room comfort
room clean but carpet could do with a clean,hallway carpet worn out needs replacing.television waste of time kept going off at night,bloody annoying.room was for two but only one chair,had to ask at reception and had to ask again after hours as nothing was done.evening meal first night nothing special for money so ate out after.all in all as far as i can see has gone down hill since last visit,bit of a shame but thats life.
Stayed 3 nights in Nov 2025

10/10 Excellent

Christopher

Stayed 1 night in Nov 2025

8/10 Good

Nuno Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

8/10 Good

Vince

Stayed 1 night in Nov 2025

10/10 Excellent

NIKI

Liked: Cleanliness, staff & service, amenities
Decent hotel, good location for event we were attending. Clean room, breakfast was nice, useful bar, friendly staff.
Stayed 1 night in Nov 2025

10/10 Excellent

M J

Stayed 1 night in Nov 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Excellent hotel very clean, staff were very helpful and friendly, good location and free breakfast was amazing
Stayed 1 night in Nov 2025

8/10 Good

S

Liked: Cleanliness, staff & service, amenities
Nice and clean, welcoming staff, no road nouse (5th floor)
Stayed 1 night in Nov 2025

10/10 Excellent

Margaret

Always a pleasure to stay here staff friendly room great breakfast amazing our favourite hotel
Stayed 1 night in Nov 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The entire hotel was clean, the room was spacious and the breakfast was lovely.
Stayed 1 night in Nov 2025

6/10 Okay

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff and helpful - with useful fridge in room. Not enough milk with the coffee making facilities but soon got some more from reception. Some marks on upholstery and carpet in room which reception said would be passed onto the housekeeping staff. Pillows were extremely soft - which did not make for a good night's sleep unfortunately.
Stayed 1 night in Nov 2025

10/10 Excellent

Rhys

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room wasn’t ready when we arrived but after speaking to reception, it was sorted promptly. Friendly team who took their time to interact with my young daughter. Room was clean and serviced daily if requested.
Stayed 4 nights in Nov 2025

10/10 Excellent

Karl

Stayed 1 night in Nov 2025

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Very clean & nice mannered staff . Leaving bags no problem. Nice breakfast plenty of choice.
Stayed 1 night in Nov 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, amenities, property conditions & facilities
Very nice room and very nice staff my go to hotel when in stoke again
Stayed 1 night in Nov 2025

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, amenities
The room was lovely and the staff were okay . The television was slow to come on and occasionally switched itself off. There eas unfortunately a noise problem from other guests on this occssion.
Stayed 1 night in Nov 2025

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