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Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Exterior
Reception
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Property amenity
Shower, eco-friendly toiletries, hair dryer, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Little Moreton Hall
    ‪4 min drive‬
  • Place, Fenton Manor Sports Complex
    ‪5 min drive‬
  • Airport, Manchester (MAN)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.2 out of 10
Very good
(16 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(29 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(59 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Holiday Inn Express Stoke On Trent by IHG

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, conference space, a 24-hour front desk, and a front-desk safe are onsite.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Enjoy international cuisine while dining at Great Room Lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square meters) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, a front-desk safe, and an elevator. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Great Room Lounge - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Great Room Lounge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches used
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Hotel Stoke-on-Trent

Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 508 out of 1000 reviews
Rating 8 - Good. 295 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 47 out of 1000 reviews
Rating 2 - Terrible. 40 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything we needed for a two-night stay and helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our overnight stay prior to a wedding 20 mins away. Helpful stay, very quiet room, plenty of breakfast.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful and hotel in good condition
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Tracy

Liked: Cleanliness, amenities, property conditions & facilities
Great room, excellent friendly staff, great breakfast.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful, the room was very clean, the hotel was ideal for us because we went to the football match.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Micaela

Liked: Cleanliness, staff & service, amenities
Such a comfortable room,great value for money and superb customer service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Angus

Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet and helpful staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly. The room was clean and bright. The breakfast was hot and plenty on offer.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Kathryn

Liked: Cleanliness, staff & service
All staff were welcoming and very friendly and helpful the hotel room was lovely and clean and the breakfast was lovely
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Louise

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, pleasant staff, decdng breakfast
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Reception staff , food staff & room very clean & nice
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Ellen

Liked: Cleanliness, staff & service
Very friendly staff, clean room and all facilities working as they should.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Joyce

Liked: Cleanliness, staff & service, amenities
Staff very pleasant good breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Room and bathroom very clean and very considerate staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. The unlimited breakfast is a nice feature.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick one night stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kitchen closed on the evening that we stayed, but harvester next door. Everything else was fine. Comfy bed, good breakfast.
Stayed 1 night in Mar 2026
Verified

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly Bar/ Restaurant efficient Large car park (£6) Rooms were clean and comfortable. Buffet Breakfast from 6:30am was good.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room very helpful staff an lovely breakfast
Stayed 1 night in Sep 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast options
Stayed 1 night in Nov 2025
Verified

8/10 Good

Shane

Liked: Cleanliness, staff & service, amenities
Room clean Staff friendly Guests way too loud - lots of Stoke football chanting very early in the morning.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katie

The staff were extremely helpful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was hot and fresh
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities
The staff were very friendly and helpful, breakfast was nice to, room was spacious but the score of 3 stars was due to the tiny double bed which made a restful sleep impossible so putting a damper on our breakaway
Stayed 2 nights in Jan 2026

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