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Holiday Inn Express Stoke On Trent by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Stoke On Trent by IHG

Property amenity
Standard Room, 2 Single Beds (with Free Hot Breakfast)
Reception
Exterior
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available

Explore the area

View in a map
Stanley Matthews Way, Trentham Lakes, Stoke-on-Trent, England, ST4 4EG
  • Place, bet365 Stadium
    ‪3 min walk‬
  • Place, Fenton Manor Sports Complex
    ‪2 min drive‬
  • Place, Staffordshire University
    ‪3 min drive‬
  • Airport, Manchester (MAN)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed (with Free Hot Breakfast)

8.0 out of 10
Very good
(13 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(26 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Room amenity

Standard Room (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(3 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.4 out of 10
Very good
(51 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Standard Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

8.8 out of 10
Excellent
(12 reviews)
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express Stoke On Trent by IHG

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free self-serve breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area, and conference space.
Holiday Inn Express Stoke On Trent by IHG offers 123 air-conditioned accommodations with hair dryers and irons/ironing boards. A pillow menu is available. 32-inch LED televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Stoke On Trent by IHG. During your stay, you're just a quick walk from bet365 Stadium. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free self-serve breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and conference space
  • Guests have great things to say about the helpful staff and the breakfast
  • Just a 4-minute drive from Fenton Manor Sports Complex and a few minutes from Kings Hall
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Event space at this hotel measures 463 square feet (43 square meters) and includes conference space. The business-friendly Holiday Inn Express Stoke On Trent by IHG also features a vending machine, coffee/tea in a common area, and a front-desk safe. For a fee, parking is available.

This 3-star Stoke-on-Trent hotel is smoke free.

Guests are served free self-serve breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Holiday Inn Express Stoke On Trent by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per day)
  • Limited on-site self parking

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 463 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 7 per day
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

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Holiday Inn Express Stoke On Trent by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 298 out of 1000 reviews
Rating 6 - Okay. 110 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Connor

Stayed 1 night in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Room and bathroom very clean and very considerate staff.
Stayed 2 nights in Dec 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities
Very kind and considerate staff in view of our situation. Clean hotel .
Stayed 2 nights in Dec 2025

8/10 Good

Angela

Stayed 1 night in Nov 2025

8/10 Good

Firasat, Mississauga

Cleaned rooms and
Stayed 1 night in Dec 2025

8/10 Good

Joyce

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff very pleasant good breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Katie

The staff were extremely helpful.
Stayed 1 night in Dec 2025

10/10 Excellent

David

Stayed 1 night in Dec 2025

8/10 Good

Paul

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect for a quick one night stay
Stayed 1 night in Nov 2025

10/10 Excellent

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think hotel parking should be free but other than that it was perfect
Stayed 1 night in Nov 2025

8/10 Good

richard

Liked: Cleanliness, staff & service, amenities
The room was spotless and comfy. I marked down because we had been out and when we came back, works vans and none disabled badge holders parked in disabled parking bays and all full. I do have a badge. I complained and sraff hot a place and coildnt do emough fir use, but still norhing placed on windows to klet tgem know they where not permit to park there. What was saud it seems to happen all the tome
Stayed 1 night in Nov 2025

10/10 Excellent

Claire

Stayed 1 night in Oct 2025

6/10 Okay

Chika

Travelled with family
Liked: Staff & service
Disliked: Amenities
Hotel room given had lots of pet hairs around which I wasn't happy about. Shower ran lukewarm and cold water not as hot for a good hot shower. Breakfast was great though and staffs that attended to me were friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Tina

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff were all lovely,the breakfast was delicious too,lots of choice,the room was really nice ,but the bed was awful,we both found it so uncomfortable ,the premier inn bed is so much more comfortable and bigger,plus the quilt was very small for the bed,the bathroom was lovely and clean,and the shower was good for me been upright,the pressure wasnt very good though,apart from the bed ,everything was really nice,we enjoyed our stay,and all the staff,checkin and breakfast restaurant staff were really nice too
Stayed 1 night in Nov 2025

10/10 Excellent

Bethany

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Courteous staff
Stayed 1 night in Nov 2025

6/10 Okay

Graeme

Business traveller
Disliked: Property conditions & facilities
Would not stay again
Stayed 1 night in Oct 2025

10/10 Excellent

Tracy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, friendly. Nice room.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kim

Stayed 2 nights in Oct 2025

10/10 Excellent

Benjamin

Stayed 1 night in Nov 2025

8/10 Good

Matthew

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good breakfast options
Stayed 1 night in Nov 2025

4/10 Poor

Jakob

Liked: Cleanliness
Disliked: Staff & service
Great room, really clean and comfortable. So I won't fault that. But staff were really unfriendly. Breakfast was a disaster. Staff gave my table away when I was getting cooked breakfast then left me wandering holding my quickly cooling plate of food whilst they tried to find a new table and failed, eventually they found and cleaned one. But then they blamed me for not leaving an object to signify I was at the table, my phone. If my phone had got stolen who would be to blame?
Stayed 1 night in Nov 2025

10/10 Excellent

Hinay

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was super, checkin was easy, staff were great and lovely breakfast! Thabk you!
Stayed 1 night in Nov 2025

6/10 Okay

Mark

Stayed 2 nights in Oct 2025

4/10 Poor

Katie

Disliked: Cleanliness, amenities, property conditions & facilities
Reception weren’t the friendliest. They were fine but didn’t go the extra mile. I wasn’t told which way to go for my room or where the lift was etc. the hotel itself is very tired. I’d had a 4 hour drive and upon arrival I saw a sign saying there was no evening food which was disappointing. The corridors were littered. The carpets very dirty and worn. The room was awful. Dirty throughout. Stubble hair all over the shower walls. Kettle full of limescale. Beds were very old. The whole place just felt dirty.
Stayed 3 nights in Nov 2025

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