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Stourport Manor Hotel

4.0 star property

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Photo gallery for Stourport Manor Hotel

Property grounds
Breakfast, lunch and dinner served
Garden
Indoor wedding
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
35 Hartlebury Road, Stourport-on-Severn, England, DY13 9JA
  • Place, Hartlebury Castle
    ‪2 min drive‬
  • Place, Danter's Treasure Island Amusement Park
    ‪3 min drive‬
  • Place, West Midland Safari Park
    ‪8 min drive‬
  • Airport, Birmingham (BHX)
    ‪46 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

7.6 out of 10
Good
(15 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

Classic Room, 1 Double Bed with Sofa bed

  • 40 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Classic Twin Room

Classic Twin Room

  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

View from room

Suite

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Single Bed

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About this property

Stourport Manor Hotel

Hotel in Stourport-on-Severn with a health club and a sauna
An indoor pool, a restaurant, and a health club are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a sauna, and conference space.
Stourport Manor Hotel offers 72 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stourport-on-Severn hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
During your stay at Stourport Manor Hotel, you'll be within walking distance of Hartlebury Castle. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, meeting rooms, and conference space
  • Onsite recreation includes a gym and a sauna
  • Just a 3-minute drive from Danter's Treasure Island Amusement Park and a few minutes from Hartlebury Castle
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Stourport Manor Hotel offers its guests a children's pool, an indoor pool, a health club, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, barbecue grills, and a garden are also featured at the business-friendly Stourport Manor Hotel. Self parking is free.

This 4-star Stourport-on-Severn hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 17.50 for adults and GBP 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • Children's pool
  • Health club
  • Indoor pool
  • Sauna

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Pool gate

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1890
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8 for children
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Pool fee: GBP 5 per night
  • Spa fee: GBP 5 per day
  • Towels fee: GBP 2 (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Guests staying over the Christmas period should contact the property prior to arrival to make dining arrangements, as dining is limited over this time.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Up to 2 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Birmingham Stourport Manor
Menzies Hotels Birmingham Stourport Manor Stourport-on-Severn
Stourport Birmingham
Hallmark Hotel Stourport Manor Stourport-on-Severn
Hallmark Hotel Stourport Manor
Hallmark Stourport Manor Stourport-on-Severn
Hallmark Stourport Manor

Stourport Manor Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 222 out of 775 reviews
Rating 8 - Good. 275 out of 775 reviews
Rating 6 - Okay. 151 out of 775 reviews
Rating 4 - Poor. 80 out of 775 reviews
Rating 2 - Terrible. 47 out of 775 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Stuart

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Passageway to gym / pool has now been deep-cleaned and musty smell is gone. Thank you for looking at feedback!
Stayed 1 night in Sep 2025

2/10 Terrible

Martin

Business traveller

No stay, No refund?

Did not stay at this Hotel. Booked on the app and even when the app suggested there was rooms available the Hotel phoned me after booking to inform me that No rooms available. Still not received a refund or any communication from Hotels.com OR hotel. Having to claim through bank for ‘No service provided’. All reward money was used on this booking (£57.00) not returned this either. Terrible experience- it should be a contractual agreement that they provide a hotel when paid.
Stayed 2 nights in Sep 2025

8/10 Good

phil

Travelled with partner
Liked: Staff & service, amenities
Spa good but you have to pay extra
Stayed 1 night in Sep 2025

8/10 Good

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dinner was okay but lots of things on a very limited menu not available.
Stayed 1 night in Sep 2025

2/10 Terrible

Sajied

Stayed 1 night in Sep 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok but let down by a couple of things.

Clean room. Mostly very friendly and helpful staff. Great gym and good pool but halleay to pool and steam-room need improving. Incredibly musty small in hallway to gym from hotel.
Stayed 4 nights in Aug 2025

6/10 Okay

J M

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2025

4/10 Poor

Michael

Travelled with group
Disliked: Amenities, property conditions & facilities
Bed was good. Didn't have what was on the menu. The rooms were VERY hot. The shower was just a dribble with no shower pressure.
Stayed 4 nights in Aug 2025

10/10 Excellent

rhys

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Joanne

Disliked: Cleanliness, property conditions & facilities, room comfort

Old and dated

Stayed 1 night in Aug 2025

10/10 Excellent

James

Stayed 2 nights in Aug 2025

2/10 Terrible

Sandra

Disliked: Cleanliness
Stayed 1 night in Jul 2025

4/10 Poor

David

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Just a bed for a night.

Bed was terrible, cheap and nasty. I even found myself checking for bedbugs as the room didn’t feel clean. They only gave us 1 shower towel. Shower itself didn’t feel clean, very dated and water pressure was just average. Lighting in there was terrible, was almost a blue light. No aircon in the room, we was on the ground floor to had to have the window open all night to let some air in (of what little air there was) then all we could hear was people talking on the carpark all night. Staff were very friendly upon arrival, however I don’t think this hotel is worthy of 4*. Needs a full retrofit to make it up to 2025 hotel sort of standards… power sockets at bedsides etc
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Do not book if you want to be clean

Room had a shower that was unusable. Barely a trickle. When brought to staff attention we were told this was a "special amenity" and meant only to be a hand shower. We also had no tv remote and just 2 channels when one was located. Room was also sickeningly warm. Asked to swap rooms but denied. Room was dusty with silverfish on ceiling
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed how the restaurant was helpful and how the staff are respectful
Stayed 6 nights in Jul 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Review

This hotel is simply a long way off the standard expectation of Four Star.!
Stayed 2 nights in Jul 2025

2/10 Terrible

Ronald

Not applicable
Stayed 1 night in Jul 2025

10/10 Excellent

Rachel

Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Reception staff are always friendly & helpful. We have stayed at the Manor hotel a few times and the rooms have always been clean & comfortable .
Stayed 1 night in Jun 2025

10/10 Excellent

Paul

Stayed 1 night in May 2025

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the manor hotel for a night with my partner, we both thought the hotel was great. We used the spa and loved the discount for hotel guests. The service was amazing, the staff very helpful and welcoming. In regard to the facilities we didn’t have a shower that worked HOWEVER this was quickly rectified by the hotel desk. We had two options, 1. We move rooms or 2. We can use the shower in an unused room. They were so lovely in the situation and I had everything I needed, thank you again I would love to come back to the hotel in the future! Well worth it.
Stayed 1 night in Jun 2025

6/10 Okay

Miss Shanele

Liked: Room comfort

Okay needs investing

We had a good time, staff where polite are areas of concern where the place feels alittle worn, rusty bath plug shower head leaking stains of carpet leading to the room and cobwebs on windows, it felt the place needs a little TLC to bring it up to a higher level , staff where fine the waitress at the evening meal had a lovely smile the others just did the job.
Stayed 2 nights in Jun 2025

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. Very well placed for the castle and minister. Good bars and restaurants. Loo seat downstairs needs fixing. No where to park . Mangled it over the road. Very clean and nice decor. Good value for money. When phoning owner was very helpful.
Stayed 1 night in May 2025

6/10 Okay

John

Stayed 4 nights in May 2025

8/10 Good

Lucy

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

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