Riverfront hotel with a 24-hour front desk and a restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning, and a 24-hour front desk.
The Mill Hotel offers 62 accommodations with coffee/tea makers and hair dryers. LCD televisions come with cable channels.
Bathrooms include shower/tub combinations and complimentary toiletries. This Sudbury hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Our customers tell us they can't get enough of The Mill Hotel's great location. During your stay, you're just a quick walk from Gainsborough's House. Features include free WiFi in public areas and free self parking, plus a restaurant.
Free WiFi
Free self parking
Enjoy local cuisine while dining at The Mill
Full breakfast served daily for a fee
Services include dry cleaning/laundry, tour or ticket assistance, and wedding services
Guests have great things to say about the location and the helpful staff
Just a 5-minute walk from Gainsborough's House and 9 minutes by foot from Sudbury Water Meadows
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1672 square feet (155 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly The Mill Hotel. Limited free parking is available on a first-come, first-served basis.
Smoking is allowed in designated areas at this 3-star Sudbury hotel.
For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and on weekends from 8:00 AM to 10:00 AM.
The Mill - This restaurant specializes in local cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Mill Bar - Overlooking the garden, this bar specializes in Regional cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site parking
Food and drink
Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 12 per person
A bar/lounge
A restaurant
Snack bar/deli
Restaurants on site
Mill Bar
The Mill
Family friendly
Cot (surcharge)
Snack bar/deli
Conveniences
24-hour front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services
Business services
1,672 square feet of conference space
Outdoors
Garden
On a river
Picnic area
Terrace
Accessibility
No lift
More
Banquet hall
Designated smoking areas
Traditional architecture
Room amenities
Bedroom
Bedsheets provided
Cot (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
LCD TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
Limited room service
More
Desk
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! One child 4 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are available for GBP 5.0 per night.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for full breakfast: approximately GBP 12.00 per person
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Crib (infant bed) fee: GBP 5.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
One child 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Property is also known as
Legacy Mill Hotel
Legacy Mill Hotel Sudbury
Legacy Mill Sudbury
Elizabeth Hotel Mill Riverside
Mill Hotel Sudbury
Mill Sudbury
The Legacy Mill Hotel Sudbury, Suffolk
Mill Hotel
The Mill Hotel Sudbury, Suffolk
The Mill Hotel Hotel
The Mill Hotel Sudbury
The Mill Hotel Hotel Sudbury
The Mill Hotel Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 228 out of 604 reviews
10 - Excellent
228
Rating 8 - Good. 218 out of 604 reviews
8 - Good
218
Rating 6 - Okay. 95 out of 604 reviews
6 - Okay
95
Rating 4 - Poor. 37 out of 604 reviews
4 - Poor
37
Rating 2 - Terrible. 26 out of 604 reviews
2 - Terrible
26
8.4/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.8/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Excellent
Daniel
25 Jul 2025
Daniel
Stayed 2 nights in Jul 2025
6/10 Okay
Ian
25 Jul 2025
Ian
Stayed 2 nights in Jul 2025
6/10 Okay
Verified traveller
24 Jul 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Tired rooms, particularly the bathroom (loose fittings, water damaged panelling) nowhere to hang anything in bathroom.
Cleaning staff making the best they could.
Wardrobe hanging space compromised by useless full size ironing table and iron, making it unusable for hanging clothes.
Very pleasant view over common.
Verified traveller
Stayed 2 nights in Jul 2025
10/10 Excellent
Jacqueline
Travelled with partner
21 Jul 2025
Liked: Cleanliness, amenities
Had everything we needed including a shower non slip mat very useful and a fan nice big room and bed all refreshments including biscuits helpful staff
Lovely hotel but unfortunately we were placed in an annex/other building. Hallway way very messy and room very small. Breakfast was ok, beautiful surroundings and 5minute walk in to town. Having said all that, for the money it was good value. Would recommend and return.
I booked a superior twin bed room and got a bed that was just about double. The bathroom was dirty the plug was full of hair. Dirty old rim marks around the bath. Shower was cold went attempted to put on and the hook was broken. The staff could only say they were fully booked. The windows were broken and could hardly see out due to cobwebs and dirt. I didn’t even pull the covers to sleep in the bed. It was for a birthday present for me and a family member to stay in our the area as they are moving there and massively disappointed and will not ever tell people to stay there.
Chelsea
Stayed 1 night in Jul 2025
10/10 Excellent
Dale
Business traveller
4 Jul 2025
Liked: Cleanliness, staff & service, room comfort
Dale
Stayed 1 night in Jul 2025
6/10 Okay
martyn
Travelled with partner
29 Jun 2025
Liked: Cleanliness, staff & service
The room we were given (no.6) was adjacent to an external walkway so during the evening particularly busy.
There was a drip leak from the ceiling sprinkler system that had stained the quilt prior to our arrival. When the staff were informed they quickly changed the quilt but didn't consider tge cause. The next morning the quilt was wet.
On the second morning there was no hot water for a shower.
Breakfast was very good.
We also had dinner on our first night and that too was good, although a coach party arrived shorytly after we had been seated and ordered so, despite the friendly staff, the speed of service suffered. The billing system applied an automatic 12.5% service charge rather than the customer deciding the %.
The surrounding area is quite messy. There seemed to be a lot of young adults attracted to the balcony bar on Saturday evening, although we saw no trouble they were rather noisy so we couldn't sit there for a quiet drink.
Lovely hotel in great location with friendly staff, just felt that for the price of our room the standard wasn’t there- the bathroom so dated and tiny and the breakfast was absolutely terrible, not what you want when you’re spending £180 a night
Booked to stay local to town for friends birthday celebration. Was advised at check in we had been placed in cottage building seperate from main hotel just few yards away. Ground floor room of decent size and checked in quite late before going out for dinner. Blinds in room broken and two large windows were directly alongside main road which was contact with cars and pedestrians and single glazed so extremely noisy with light shining through from main building all night. Room was filthy with cobwebs evident on ceiling, windows had years of dirt around frames and bathroom had ants everywhere. No water pressure in shower and sink plumbed wrong way round so nearly burned ourselves on tap thinking it was cold water. Breakfast was mayhem to say least and when all the above was pointed out to staff at reception no gesture of any kind offered. They had wedding so were at full capacity but even so, room should be clean at very least and it was so noisy got no rest. Shocking really and would not stay again.
Superb , lovely stay, staff polite helpful, very pleased
Mark Alan
Stayed 1 night in May 2025
8/10 Good
Jennifer
11 May 2025
Liked: Staff & service
An old faithful
Have stayed here many times, a beautiful setting, good hospitality can sometimes be a bit too expensive for average accommodation, but on the whole a friendly relaxing atmosphere.
Clean and well kept in a great location - staff excellent friendly and efficient - lively and busy bank holiday week end.
Some good local beers (Nethergate)
Just a suggestion - car park could benefit from in/out signs - there seems to be an accepted entrance but someone came in in the other way which led to a lot of reversing to resolve.
Pleasant stay - would use again.
STEPHEN W
Stayed 2 nights in May 2025
6/10 Okay
Dawn
Travelled with family
4 May 2025
Liked: Amenities
The Mill is a lovely hotel but parts of the building are a little tired looking. The reception was not staffed when we checked out as the receptionist had gone for a drink and we waited for approx 10 mins.Not an ideal time to disappear when customers are wanting to vacate the premises!.The receptionists did not always acknowledge us when leaving and entering the hotel. A beautiful location.