Mercure Telford Centre Hotel

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Dates

June 2025

July 2025

In-room safe, desk, laptop workspace, iron/ironing board

Overview
Rooms
Location
Policies

Very good

Popular amenities

Spa
Air conditioning
Pool
Parking available
Bar

Explore the area

Forgegate, Telford Centre, Telford, England, TF3 4NA

Telford Shopping Centre
‪5 min walk‬
Telford Town Park
‪11 min walk‬
The International Centre
‪12 min walk‬

Room options

Privilege, Premium Room, 1 King Bed

Wonderful

20 sq m
Sleeps 2
1 King Bed

Standard Double Room, 1 Double Bed

20 sq m
Sleeps 3
1 Double Bed

Classic Room, 1 Double Bed

Very good

20 sq m
Sleeps 2
1 Double Bed

Standard Room

20 sq m
Sleeps 3
2 Twin Beds

Room, 1 Double Bed, Accessible (Accessible)

Exceptional

Sleeps 2
1 Double Bed

Classic Room, 2 Single Beds

Excellent

20 sq m
Sleeps 2
2 Twin Beds

Similar properties

Pool
Pet-friendly
Parking included
Free WiFi

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Mercure Telford Centre Hotel

Eco-certified hotel with a full-service spa and a fitness center

A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Housekeeping is available on request.

Mercure Telford Centre Hotel offers 153 air-conditioned accommodations with safes and hair dryers. Flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Telford hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 16 years old are not allowed in the fitness facility or hot tub.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Our customers tell us they can't get enough of the helpful staff at Mercure Telford Centre Hotel. During your stay, you're just a quick walk from Telford Shopping Centre. You'll find features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities like food and water bowls.

Free WiFi
Enjoy British cuisine while dining at Iron Masters Restaurant
Full breakfast served daily for a fee
Self parking available for a fee
Take a swim in the indoor pool
Indulge in a treatment at the full-service spa
Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
Onsite recreation includes a gym and a sauna
Guests have great things to say about the clean accommodations and the helpful staff
Just a 5-minute walk from Telford Shopping Centre and 12 minutes by foot from Telford Town Park
Pets welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Mercure Telford Centre Hotel offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 9 meeting rooms. Event space at this hotel measures 4004 square feet (372 square meters) and includes a conference center. A fitness center, a vending machine, and tour/ticket assistance are also featured at the eco-certified Mercure Telford Centre Hotel. Parking is available for a fee.

This 4-star Telford hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Iron Masters Restaurant - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Iron Masters Bar - This bar specializes in British cuisine and serves lunch, dinner, and light fare. Open daily.

24-hour room service is available.

Awards and affiliations

Eco-Certified Property

This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Parking on site (GBP 10 per night)
Wheelchair-accessible parking available

Food and drink

Daily full breakfast available 6:30 AM to 10 AM for a fee: GBP 10 per person
A bar/lounge
A restaurant
Coffee and tea in common areas
Couples/private dining
Snack bar/deli

Restaurants on site

Iron Masters Bar
Iron Masters Restaurant

Things to do

Full-service spa
Gym
Indoor pool
Sauna
TV in common areas

Family friendly

Free cot
Indoor pool
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Vending machine

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Wedding services

Business services

9 meeting rooms
Business centre
Conference centre (4,004 square foot of space)

Full-service spa

Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel

1 building
3 floors
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Humane treatment of captive wild animals
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reception hall
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided
Free cot

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Electric kettle

Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Heating
Iron/ironing board on request
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets: GBP 20 per accommodation (varies based on length of stay)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: approximately GBP 10.00 per person
Self parking fee: GBP 10 per night
Pet fee: GBP 20 per accommodation (varies based on length of stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property uses solar energy, plus a grey water recycling system

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 7:00 AM to 9:00 PM.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Park Inn Radisson Hotel Telford

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Park Inn Telford

Radisson Park Inn Telford

Radisson Telford

Telford Park Inn

Park Inn By Radisson Telford England

Park Inn By Radisson Telford Hotel Telford

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Mercure Telford Centre Hotel Hotel

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Mercure Telford Centre Hotel Hotel Telford

Mercure Telford Centre Hotel Reviews

8.0

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

6/10 Okay

Natasha

23 Mar 2025

Liked: Cleanliness, staff & service

Stayed 1 night in Mar 2025

6/10 Okay

susana

21 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Ashleigh

Business traveller

21 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Business traveller

19 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

6/10 Okay

Peter

Travelled with family

19 Mar 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Room comfort

ACCESSIBLE ROOM ARE NOT ACCESSIBLE

I ordered an accessible room, when checking in I was informed that all accessible room came with a bath which in the end makes the room "non accessible" I was then given a normsl room with no hold bars and no emergency bottons, also the room did not have a phone, so impssible to call for help. This hotel should not sell its self a accessible hotel if the rooms are not.

Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

18 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Telford

Great 3 night stay, while visiting family and friends. Reception, bar, restaurant and housekeeping staff were all friendly and helpful. Would definitely recommend and stay here again.

Stayed 3 nights in Mar 2025

2/10 Terrible

Gabriel

17 Mar 2025

Stayed 5 nights in Mar 2025

10/10 Excellent

Simone

17 Mar 2025

Liked: Property conditions & facilities

Stayed 1 night in Mar 2025

2/10 Terrible

Devakumaran

Business traveller

14 Mar 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

No hot water, one day yes and one day no. I stayed there 11 days, imagine how it was!

Stayed 11 nights in Mar 2025

10/10 Excellent

Paula, Llandudno Junction

Travelled with family

14 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The restaurant in particular was excellent. Staff couldn't do enough for us. Lovely stay!

Stayed 1 night in Mar 2025

6/10 Okay

Michelle

Travelled with family

10 Mar 2025

It was ok the staff were generally friendly , information on the leisure facilities needs to be available at the main desk . No hot water in the morning I did report this to the receptionist and was advised it was something that was affecting that side of the hotel - too many people trying to shower at once .

Stayed 1 night in Mar 2025

10/10 Excellent

Eilir

Travelled with group

9 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

4/10 Poor

Joanne

3 Mar 2025

Liked: Cleanliness, room comfort

The walls in the hotel rooms are the poorest i have stayed in. Our room unfortunately was an joining room. The walls are that thin you can hear everything below you and at the side of you. Even if someone is in the shower. Was woken every morning at 6am from other neighbours rooms.£178 i was really shocked and disappointed. Staff in the mornings cleaning were also really loud not very considerate to people sleeping still.

Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveller

Business traveller

1 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Telford to the World

nice place

Stayed 2 nights in Feb 2025

8/10 Good

Mike

Business traveller, Travelled with partner

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Very quick check in, easy walk to shopping centre

Stayed 1 night in Feb 2025

10/10 Excellent

Farhana

22 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vert happy, cannot fault

Incredible service, Incredible stay.

Stayed 1 night in Feb 2025

2/10 Terrible

lucy

22 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Adrian

Travelled with partner

21 Feb 2025

Disliked: Property conditions & facilities

Unfortunately receptionist on check-in appeared uninterested and lacking interest in what they were doing. This contrasted markedly with a mid evening experience and upon check out (although the receptionist was on a call - they happily indicated for us to leave our key). Staff in restaurant were appropriately attentive and happy to advise on choices. Pool facilities are ok however the area feels tired and could do with an update, whilst changing rooms are clean, the lack of locking lockers is disappointing (you need to provide your own padlocks). Bedroom- comfortable, bathroom ok

Stayed 1 night in Feb 2025

8/10 Good

Vanessa

15 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Had a lovely stay, staff were great, first room, tv wasnt working but staff quickly resolved that by changing rooms, stayed in room 102 with being right by the stairs you can hear the door always slaming, but other than that no complaints, we didnt eat at the resturant, we ordered takeaway to hotel with no issues, asked staff for forks they quickly sorted them we have stayed here a few times never usually have any issues, parking is a bit expensive for only 1 night £10 but same price if ur staying more nights

Stayed 1 night in Feb 2025

8/10 Good

Aoife

14 Feb 2025

Stayed 1 night in Feb 2025

6/10 Okay

Ipek

Business traveller

14 Feb 2025

Liked: Cleanliness, staff & service

Room heaters (both aircon and radiator) make too much noise during the night. Room doors are closed so fast it does a loud bang noise that is heard all rooms in that floor. Cleaning was good. Breakfast and the bar was my favorite.

Stayed 5 nights in Feb 2025