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Mercure Newbury West Grange Hotel

3.5 star property

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Photo gallery for Mercure Newbury West Grange Hotel

Property entrance
Restaurant
Daily full breakfast (GBP 12.50 per person)
Property entrance
Terrace/patio

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available

Explore the area

View in a map
Cox's Lane, Bath Road, Midgham, Thatcham, England, RG7 5UP
  • Place, Newbury Racecourse
    ‪10 min drive‬
  • Place, Donnington Castle
    ‪12 min drive‬
  • Place, Highclere Castle
    ‪22 min drive‬
  • Airport, Farnborough (FAB)
    ‪44 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

7.8 out of 10
Good
(11 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, in-room safe, individually furnished, desk

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed

7.8 out of 10
Good
(6 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Mercure Newbury West Grange Hotel

Hotel in Thatcham with a 24-hour front desk and a restaurant
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, conference space, and concierge services are onsite. Housekeeping is available on request.
Mercure Newbury West Grange Hotel offers 63 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

During your stay at Mercure Newbury West Grange Hotel, you'll be within walking distance of Kennet & Avon Canal. Free WiFi in public areas, free self parking, and a restaurant are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Just a 2-minute drive from Kennet & Avon Canal and a few minutes from St. Mary's Church (Thatcham)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. 2 meeting rooms and coworking spaces are available.

WiFi is free in public spaces. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. The business-friendly Mercure Newbury West Grange Hotel also features a garden, a picnic area, and coffee/tea in a common area. Self parking is free.

This 3.5-star Thatcham hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:00 AM.
Mercure Newbury West Grange Hotel has a restaurant on site.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi is limited to 15 hours per day
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free uncovered self parking on site

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:00 AM on weekends; GBP 12.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 646 square feet of conference space
  • Coworking space

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 steps to reach entrance
  • Handrails in stairways (51 centimetre high)
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas

More

  • 2 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch HDTV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 1:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.50 for adults and GBP 10 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards, debit cards, mobile payments, and cash
Noise-free guestrooms cannot be guaranteed
Guests arriving after 1:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi is limited to 15 hours per day
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Thatcham
Mercure bury West Grange That
Mercure Newbury West Grange
Mercure Newbury West Grange Hotel Hotel
West Grange
West Grange Hotel
Mercure Newbury West Grange Hotel Thatcham
Mercure Newbury West Grange Hotel Hotel Thatcham

Mercure Newbury West Grange Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 413 reviews
Rating 8 - Good. 174 out of 413 reviews
Rating 6 - Okay. 55 out of 413 reviews
Rating 4 - Poor. 27 out of 413 reviews
Rating 2 - Terrible. 19 out of 413 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base for a weekend!

Lovely, friendly receptionist and quick check in. Room a good size, clean and tidy. Unfortunately rather warm the weekend we visited but windows to the room did actually open (!) and a good size fan was provided. Did not eat at hotel so unable to comment on that, but overall a pleasant stay.
Stayed 2 nights in Aug 2025

6/10 Okay

John P

Travelled with family
Liked: Cleanliness, room comfort

Lovely room, terrible breakfast

Firstly the room was excellent. Comfortable bed, good bathroom and shower. Lots of extras in the room eg fan for hot weather, heater for cold, fridge, safe. Staff were either brilliant or terrible, with nothing in between. Either charming with nothing too much trouble, or totally disinterested with no acknowledgement we were even there. Breakfast was awful. Don't understand why a hotel would serve a cooked breakfast which was cold, not once but 3 days on the run. Cld food, cold plates, and when we complanied it was suggested they might warm it up, presumably in the microwave. We would be very unlikely to stay there again.
Stayed 3 nights in Aug 2025

10/10 Excellent

Andrew

Stayed 1 night in Jul 2025

10/10 Excellent

simon

Stayed 2 nights in Jul 2025

4/10 Poor

Andy

Stayed 1 night in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Stayed 1 night in May 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Hotel and room good , bed was a bit soft and air con directly above bed was a bit too much ‘ in your face’ breakfast was nice plenty of choice.
Stayed 1 night in Jul 2025

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cruise pick up.

Everything was as i needed for an overnight stay. Friendly staff, very clean and peaceful. I didn't eat there but would certainly do so should i stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness

Nice Quiet Position But Service Poor

We arrived at about 20:00 on a Saturday evening to find the room like an oven with curtains wide open. Went down to the bar for a cooling beer to find no draught beer available as the pipes were being cleaned! The bar would not accept cash but the credit card machines would not work. We were told to pay next morning. Then on Sunday morning a cleaner burst in without knocking at about 09:00.
Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service

Terrible

Very disappointed. Waited for a long time to check in as there was no one at the desk nor was there a bell to ring. The air con didn't work as the reception was manually controlling it. When reported, they only switched it on for an hour. With 30 degrees outside, I didn't sleep much at night. There was no sheet on the bed, only a mattress protector. Booked a superior room to ensure all is included, but still, there was no iron or hairdryer. Absolutely disappointed and will not be returning.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

jodie

Business traveller
Arrived at 5.30pm after a long day of travelling and room was still not ready despite check in being 2pm - was told to wait at the bar (no complimentary drink offered) and I would be told when my room was available. Didn’t take long to gain access but when I did room was made into a twin configuration despite requesting a double, at this point I was too tired to request a change. Hair found on pillow which isn’t great, bathroom outdated and tiles/grout need redoing. Breakfast was ok but friendly service lacking. Overall not great
Stayed 1 night in Jun 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always use the Grange when in the area. Local to Silchester where we visit. Comfortable bed and clean room. Staff friendly and keen to help (i use a walking stick). Reasonable room rate. Lovely breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Daxa

Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located for what we needed
Stayed 2 nights in May 2025

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
No problems at all, v clean and super comfortable beds. The lady who checked us in could not have been friendlier or more efficient. Breakfast was very good, not a huge choice but everything we had was decent quality. Honestly nothing to complain about at all.
Stayed 1 night in May 2025

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities
Great value stay.
Stayed 1 night in May 2025

10/10 Excellent

Suzanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with everything at this hotel . From the staff the the rooms everything was spotless. Well maintained . Good food . And a great night's sleep . What more could you want . Unlike most hotels this shower was actually powerful and spotless . We will be back .
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum's 80th Birthday Celebration

Stayed 1 night. Lovely comfortable bed and clean room. Bathroom was modern with a spacious easy to walk in shower. All the team were friendly and helpful. They were managing a large birthday party in the main function room as well as our family meal for 11. Food was excellent. And the service was very attentive. Hotel is quiet and has plenty of free guest parking. As with many venues, it is card only. Would definitely recommend, and use again in the future.
Stayed 1 night in May 2025

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Reception & bar staff were excellent.
Stayed 1 night in May 2025

10/10 Excellent

Kathy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

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