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Citilodge by Roomsbooked

3.0 star property

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Photo gallery for Citilodge by Roomsbooked

Reception
Family Room
Reception
Superior Double or Twin Room
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Lower Warrengate, Wakefield, England, WF1 1JD
  • Place, Wakefield Cathedral
    ‪4 min walk‬
  • Place, Wakefield Museum
    ‪6 min walk‬
  • Place, Hepworth Wakefield
    ‪11 min walk‬
  • Airport, Leeds (LBA-Leeds Bradford)
    ‪53 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Double or Twin Room

Desk, iron/ironing board, free WiFi, bed sheets

Double or Twin Room

7.2 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

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About this property

Citilodge by Roomsbooked

This smoke-free hotel features a 24-hour front desk and free WiFi in public areas.
Citilodge by Roomsbooked offers 56 accommodations with hair dryers and complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at Citilodge by Roomsbooked, you're just a quick walk from Wakefield Cathedral. Features include free WiFi in public areas.
  • Free WiFi
  • Amenities include an elevator
  • Just a 4-minute walk from Wakefield Cathedral and 7 minutes by foot from Wakefield Museum
Citilodge by Roomsbooked offers its guests an elevator. WiFi is free in public spaces.

This 3-star Wakefield hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: GBP 10
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: GBP 10

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 7:00 AM
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: GBP 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 7:00 AM.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Citilodge Roomsbooked Wakefield
Citilodge Roomsbooked
Citilodge by Roomsbooked Hotel
Citilodge by Roomsbooked Wakefield
Citilodge by Roomsbooked Hotel Wakefield

Citilodge by Roomsbooked Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 170 reviews
Rating 8 - Good. 58 out of 170 reviews
Rating 6 - Okay. 27 out of 170 reviews
Rating 4 - Poor. 16 out of 170 reviews
Rating 2 - Terrible. 25 out of 170 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Zack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff was nice and quiet i would stay again
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

FRIDAY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to be

Nice stay. Easy to check-in
Stayed 1 night in Nov 2024
Verified

8/10 Good

A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good value stay

The shower was one of the best. There is storage space. The heating was really good.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
Room had everything you needed including a fridge.
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Thelma

Liked: Staff & service
Quiet
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Mr S

Liked: Staff & service
Disliked: Property conditions & facilities
The property was good value of money, the staff was brilliant however, the corridor carpet needs changing as it has some kind unpleasant smell, and the shower wasn't working properly. I did however enjoyed my stay.
Stayed 2 nights in Oct 2024
Verified

8/10 Good

VIctoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous value for money. Lovely and clean, except for a washed in stain on the linen, but was clean, so all good. Good to have microwave and fridge in the room. Only let down was the heating didn’t appear to work, but I didn’t mention it so may have been easily fixed. Overall great stay.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Glen

Liked: Amenities, property conditions & facilities
Room was clean and tidy bonus was a microwave in the room only down side was shower head wasnt functioning properly with water going allover the place looked like saseal had gone otherwise good stay
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Marc

Liked: Cleanliness, staff & service
Room was excellent value for money. Disappointing that no shower gel or shampoo provided but not the end of the world. Mattress very thin but other than those things all good.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Wen-Cheng

EVERYTHING ALL RIGHT ONLY THING IS NO WIFI
Stayed 3 nights in Feb 2025
Verified

6/10 Okay

Richard

Liked: Cleanliness, staff & service, room comfort
Lights where missing in the bathroom over the mirror .
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

Abi

Disliked: Cleanliness, staff & service, property conditions & facilities
Smells so strongly of cigarettes, burn marks on the furniture, felt overall dirty and run down
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Chris

The fees of £100 is abit expensive? And i booked a queen size bed they changed the room on my booking to a small double bed apart from that was clean
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Shower was not working properly. No power points around the bed. Mould under the shower in the silicon. A fridge would be nice
Stayed 2 nights in Aug 2024
Verified

4/10 Poor

Mohammad

Disliked: Staff & service, property conditions & facilities
Shower not working No facilities provided as promised
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Steven

Disliked: Amenities
First room I was offered had a bad smell of stale cigarettes. Second room was in a bad state of repair. I didn’t ask to look at another room and I left. I was amazed later when I was told I wouldn’t be getting a refund
Stayed 1 night in Sep 2024
Verified

6/10 Okay

Gracious

I mean for budget accommodation it’s okay. I wasn’t expecting 5 star treatment for the money I paid. The room I had provided an electric jug for making tea but they didn’t put cups. We were using mc Donald’s plastic cups- we had bought drinks earlier. The toilet had a brownish colour looked like poo. But I am thankful I had a place to sleep for those nights
Stayed 2 nights in Sep 2024
Verified

2/10 Terrible

David

Disliked: Amenities
Worst hotel I’ve ever stayed in. The bedding in my room was not clean with other peoples hair all over it. Moved to another room and that one was just as bad with snot on the walls and stains all over the carpet as well as holes filled in the walls with filler but not sanded and painted. Horrible!
Stayed 1 night in Nov 2024
Verified

4/10 Poor

Simon

Disliked: Staff & service

Not great

Firstly I was charged a £100 deposit which I was not made aware of before I booked, It’s been 4 weeks since I stayed and the deposit still hasn’t been refunded, The main office actually says they have no record of me staying. The room was dated and a little scruffy, Stains on the curtains and the tv didn’t work. The hotel lobby wasn’t up to scratch at all, The receptionist was ignorant and not very friendly at all. I will not be staying with citilodge ever again, I’m not even sure if I will use hotels.com again.
Stayed 1 night in Sep 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

Avoid at all costs

Shabby & felt unsafe - not recommended & wouldn't stay here again. I'm a business traveller as work in Wakefield two/three days a week, and this is probably one of the worst hotels I've ever stayed in. I paid £45/night and was due to stay two nights, but decided to leave after one night and lose the price paid for the second night. Didn't even try to complain, as I'm sure it would be pointless. Positives: daily housekeeping, accessible location, price reasonable, microwave & small fridge available, free all day parking (although it'd be good if they advised of that rather than mislead guests saying there's no parking). Negatives: where to start! No soap in bathroom so had to go to a local supermarket to buy soap before I could use it, tired & shabby decor, room in 3rd floor without lift (which was interesting, given I've recently had keyhole knee surgery & had quite a bit of luggage), difficult receptionist who made me walk 30 mins to my car & back as she wouldn't check me in without ID & wouldn't budge until I threatened to write a complaint, very dodgy-looking people in the lobby & around the outside, felt unsafe in case of a fire.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

N

Liked: Cleanliness, property conditions & facilities, room comfort
Not bad at all apart from the £100 deposit and needing to go home for photo ID to confirm booking.... never had to show ID before or pay deposit
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Verified traveller

Disliked: Staff & service
Very noisy hotel. Walls paper thin.
Stayed 1 night in Dec 2021
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible. Had booked 2nights. Did not stay one night. Checked into another hotel. Upon arrival we were informed that the hotel is housing the homeless and a drug rehab centre. We were greeted with a lot
Stayed 2 nights in Dec 2021
Verified

2/10 Terrible

Alison

Not good

Scruffy room. Broken tiles in bathroom. Clumps of hair in towels. Broken toilet seat
Stayed 1 night in Dec 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Poor customer service

The customer service was shocking I absolutely love this hotel stayed a few times now and never had a problem till today I got someone who didn't know what they was doing and the security guard was been funny when I went to check in because the girl on desk didn't know what she was doing and he was trying to help but got a little man when I tried showing my email that I had booked through hotels.com
Stayed 1 night in Oct 2021

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