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Muthu Westcliff Hotel (Near London Southend Airport)

3.0 star property

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Photo gallery for Muthu Westcliff Hotel (Near London Southend Airport)

Suite | Beach/ocean view
Front of property
Terrace/patio
Breakfast, dinner served; local and international cuisine, sea views
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
18-20 Westcliff Parade, Westcliff-on-Sea, England, SS0 7QW
  • Place, Cliffs Pavilion
    ‪3 min walk‬
  • Place, Adventure Island
    ‪10 min walk‬
  • Place, Southend Pier
    ‪13 min walk‬
  • Airport, London (SEN-Southend)
    ‪7 min drive‬

Room options

View all photos for Single Room

Single Room

Single Room

9.4 out of 10
Exceptional
(3 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.8 out of 10
Excellent
(6 reviews)
  • Sea view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Double Room

Executive Double Room

Executive Double Room

10.0 out of 10
Exceptional
(1 review)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

1 bedroom, individually decorated, individually furnished

Small Double Room

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite

Suite

10.0 out of 10
Exceptional
(1 review)
  • Sea view
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Queen Bed

View all photos for Junior Executive Room

Junior Executive Room

Junior Executive Room

8.0 out of 10
Very good
(1 review)
  • Sea view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Holiday Inn Southend by IHG
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.4 out of 5, Excellent, 1,000 reviews
The price is €51
includes taxes & fees
6 Apr - 7 Apr
Holiday Inn Southend by IHG

About this property

Muthu Westcliff Hotel (Near London Southend Airport)

A restaurant, 2 bars/lounges, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and self parking.
Muthu Westcliff Hotel (Near London Southend Airport) offers 55 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. 26-inch flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Muthu Westcliff Hotel (Near London Southend Airport). During your stay, you're just a quick walk from Southend Cliff Gardens. Free WiFi in public areas, 2 bars, and a restaurant are available.
  • Free WiFi
  • Enjoy local and international cuisine and ocean views while dining at Great Tides
  • English breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Steps from Southend Cliff Gardens and Genting Casino
Along with a restaurant, there's a snack bar/deli on site. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 11 square feet (1 square meters) and includes a conference center. A terrace, multilingual staff, and a garden are also featured at Muthu Westcliff Hotel (Near London Southend Airport). For a fee, parking is available.

This 3-star Westcliff-on-Sea hotel is smoke free.

For a fee, guests can enjoy English breakfast daily from 7:30 AM to 10:00 AM.
Great Tides - Overlooking the ocean and garden, this restaurant specializes in local and international cuisine and serves breakfast and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (GBP 5.80 per day)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 15.95 for adults and GBP 10 for children
  • 2 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Tides

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (11 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (60 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1891
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 35.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Parking is payable by MOBON mobile app only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: GBP 2 per stay

We've listed all charges provided to us by the property.

The mandatory service fee is a nonrefundable credit card verification fee charged at time of booking. The credit card verification fee is not charged on nonrefundable bookings.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 15.95 for adults and GBP 10 for children
  • Self parking fee: GBP 5.80 per day
  • Late check-out fee: GBP 35.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Hotel Westcliff
Muthu Westcliff
The Westcliff Hotel
Muthu Westcliff Hotel
Muthu Westcliff Hotel (Near London Southend Airport) Hotel

Muthu Westcliff Hotel (Near London Southend Airport) Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 298 out of 1000 reviews
Rating 8 - Good. 370 out of 1000 reviews
Rating 6 - Okay. 188 out of 1000 reviews
Rating 4 - Poor. 87 out of 1000 reviews
Rating 2 - Terrible. 57 out of 1000 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

Julie

Stayed 1 night in Dec 2025

8/10 Good

Paula

Stayed 1 night in Dec 2025

6/10 Okay

Simon

Disliked: Cleanliness, property conditions & facilities
Rooms & corridors were a little tired. Curtains were filthy. There was a general drainy smell in the bathroom. Bathroom fans too noisy. Soundproofing poor from neighbouring rooms. Great views out to sea. Handy for cliffs pavilion.
Stayed 1 night in Dec 2025

2/10 Terrible

Alketa

Disliked: Cleanliness, staff & service, amenities
The room smelled of fresh paint which gave me headaches, the windows were dirty with bird poo . The stairs were in such bad condition it felt we could fall down as we walked up and down.
Stayed 1 night in Dec 2025

8/10 Good

Dan

The room was what we needed, price was acceptable
Stayed 1 night in Dec 2025

8/10 Good

Sue

Stayed 1 night in Nov 2025

10/10 Excellent

Peter

Stayed 1 night in Nov 2025

6/10 Okay

Jeneen

Liked: Cleanliness
Was a quick check in … clean tidy room … fairly dated but everything g need for a night stay comfy bed n pillows …. Although curtains need to be black very light
Stayed 1 night in Nov 2025

2/10 Terrible

Joanne

The room was
Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service
Yes
Stayed 4 nights in Nov 2025

4/10 Poor

Scott

Stayed 1 night in Jul 2025

6/10 Okay

Ian

Travelled with family
Disliked: Staff & service
Parking - staff unaware of parking restrictions which resulted in car being removed and PCN issued
Stayed 2 nights in Nov 2025

6/10 Okay

Colette

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2025

6/10 Okay

Warren

Stayed 1 night in Nov 2025

6/10 Okay

Louise

Stayed 2 nights in Nov 2025

10/10 Excellent

Clifford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed one night but hotel was excellent. Nice room and bathroom - recently renovated - nice bar and good breakfast. Parking was easy.
Stayed 1 night in Nov 2025

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful
Stayed 4 nights in Nov 2025

4/10 Poor

nygel

Business traveller
Liked: Staff & service
Disliked: Amenities
Receptionist was great and helpful, but..... Place is very tired and need of some serious refit. I haven't seen separate hot and cold basin taps in hotels for years. Shower performance very poor. restaurant menu extremely limited- decided to go out. I guess it was very nice 20-30 years ago!
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes parking was ok right outsude hotel. Bar had all that we required
Stayed 2 nights in Oct 2025

8/10 Good

Ian

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The 4oom was spotless, the staff were friendly and helpful but had to go to reception to ask for toulet paper
Stayed 1 night in Oct 2025

6/10 Okay

Steve

Disliked: Amenities, property conditions & facilities
Nice room but public areas of hotel show its age. Hot water issues on both mornings of my stay. First night heating was not on in the morning, second night heating was on all night.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anne

Stayed 1 night in Oct 2025

4/10 Poor

Andy

Stayed 1 night in Oct 2025

4/10 Poor

Sam

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was a bit tired but clean. Big issue was no hot water and it appears from the number of people complaining at Reception, that this is a hotel wide issue. Reception staff told us that as its an old building the hot water comes on after running all hot taps in the bathroom for 15 mins. We tried this and the 'hot' water was still running freezing cold. This 'advice' was given to every guest we heard asking about the hot water, so the water wastage at this hotel must be an incredibly large amount. We also wondered if the catering staff had access to hot water to wash gheir hands. With this in mind we decided not to eat there and checked out before 8am to get home to eat and have a hot shower. It's a lovely building in a great location, so i really hope they get the water issue sorted.
Stayed 1 night in Oct 2025

8/10 Good

Alison

Liked: Staff & service
It was a very nice hotel.
Stayed 2 nights in Oct 2025

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