Sand Bay Holiday Village

3.0 star property

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Photo gallery for Sand Bay Holiday Village

2 bars/lounges
Terrace/patio
Classic Twin Room
Lobby
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Bar

Explore the area

View in a map
Beach Road Kewstoke, Weston-super-Mare, England, BS22 9UR
  • Place, Sand Bay Beach
    ‪3 min walk‬
  • Place, The Grand Pier
    ‪9 min drive‬
  • Place, Cheddar Gorge
    ‪27 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪28 min drive‬

Room options

Classic Single Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

Classic Double Room

7.8 out of 10
Good
(24 reviews)
  • Sleeps 2
  • 1 Double Bed

Classic Twin Room

7.8 out of 10
Good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

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About this property

Sand Bay Holiday Village

Beachfront hotel for sun and fun
At Sand Bay Holiday Village, hit the beach, dine onsite at Rose Garden Cafe, or enjoy a drink at one of the hotel's 2 bars/lounges. Housekeeping is not available.
Sand Bay Holiday Village offers 369 accommodations with blackout drapes/curtains. Flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers.
The recreational activities listed below are available either on site or nearby; fees may apply.
During your stay at Sand Bay Holiday Village, you're just a quick walk from Sand Bay Beach. Enjoy features like free WiFi in public areas and free self parking, plus 2 bars.
  • Free WiFi in some public areas
  • Free self parking
  • Drinking and dining options include 2 coffee shops/cafes, a restaurant, and 2 bars/lounges
  • Amenities include a gift shop, a terrace, and a vending machine
  • Steps from Sand Bay Beach and 9 minutes by car from The Grand Pier
There's a restaurant on site, as well as 2 coffee shops/cafes and a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A terrace, a vending machine, and an arcade/game room are also featured at Sand Bay Holiday Village. Self parking is free.

This 3-star Weston-super-Mare hotel is smoke free.

Rose Garden Cafe - Onsite café.
Onsite venue #2 - This buffet restaurant serves breakfast and dinner.
Onsite venue #3 - This café serves light fare only.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 bars/lounges
  • 2 coffee shops/cafes
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rose Garden Cafe

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Bowling alley
  • TV in common areas

Conveniences

  • Gift shop/newsstand
  • Limited-hour front desk
  • Vending machine

Guest services

  • No housekeeping service

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 8 AM - 10 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

Property is also known as

Pontins Sand Bay Holiday Park Hotel Weston-super-Mare
Pontins Sand Bay Holiday Park Hotel
Pontins Sand Bay Holiday Park Weston-super-Mare
Pontins Sand Bay Holiday Park
Sand Bay Holiday Village Hotel
Sand Bay Holiday Village Weston-super-Mare
Sand Bay Holiday Village Hotel Weston-super-Mare

Sand Bay Holiday Village Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 151 out of 596 reviews
Rating 8 - Good. 199 out of 596 reviews
Rating 6 - Okay. 125 out of 596 reviews
Rating 4 - Poor. 57 out of 596 reviews
Rating 2 - Terrible. 64 out of 596 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Sue

Travelled with family
Liked: Amenities
Shower was not working I spoke to reception and it was fixed before we returned to our room that afternoon well done 👍 Too many dogs in the area we were staying,Dog poo not picked up even after reporting it. Entertainment was ok, lots of effort was made to entertain us in the bar area. Food wasn’t bad, be nicer if there was more drinks available.
Stayed 3 nights in Sep 2025

6/10 Okay

Gordon

Disliked: Staff & service, property conditions & facilities
Road s rough, wheel s difficult
Stayed 1 night in Aug 2025

4/10 Poor

Jean

Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Chalets could have been cleaner especially the bathroom,the catering staff were amazing friendly and so helpful,needed more staff on the front desk,but overall a good break
Stayed 4 nights in Sep 2025

10/10 Excellent

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Staff members very friendly ,good night entertainment club rooms very worth booking
Stayed 2 nights in Sep 2025

6/10 Okay

Angela

Liked: Cleanliness, staff & service
Disliked: Room comfort

4 night stay

Very good value. Entertainment excellent. Staff very polite and friendly. The only reason rated lower is requested a shower on booking unable to get in bath otherwise would have been higher rating also rooms very clean but very outdated but didnt bother us because always out and about.
Stayed 4 nights in Sep 2025

6/10 Okay

Gordon

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Request to adjust curtains to open and close ignored.
Stayed 1 night in Sep 2025

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Cheap bit good value

Cheap and cheerful. Value for money when you think half board and entertainment included. Chalets are tired, although ours had a relatively new bsthroom, and new carpet in bedroom. Bed linen was very clean.
Stayed 3 nights in Sep 2025

8/10 Good

Julia

Stayed 3 nights in Aug 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2025

2/10 Terrible

Karen

Disliked: Cleanliness, property conditions & facilities, room comfort
The room was smelly ..not very clean at all .breakfast was ok apart from running out of food .having to wait for more to be brought out ..saturday dinner was a disaster queued for half hour to find only a few things left hardly any salad left ..no deserts left and no more was brought out .sunday was the same ..so we had no food for the weekend . The thing is there are to many greedy people there .who dont care about anyone but themselves.to top it all off .couldnt find a seat in the concert hall .seats with flags and cardigans on to stop people sitting on them .so we seen no entertainement at all .ive never experienced a place like it .will never go back there .unless they can get proper management to sort it out ... not value for money at all .
Stayed 3 nights in Aug 2025

6/10 Okay

Michael

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
After 71/2jourmey there was no way to get anything to eat so had to wait untill breakfast. Chalet needs up dating and a good clean as there was cobwebs in windows and bathroom ,tiles coming away from the wall and the sink taps looked as though they had mot been cleaned since thenronze age. Dinning room an not cope with the amout Of visitors at one sitting. Food was mainly warm when you were able to get some,but yhe food tasted very tasty and nice to eat. Staff were friendly a d hrounds well looked after. Did not see much entertainment at night ac yhere were no seats available dud to people reservi g them .
Stayed 3 nights in Aug 2025

6/10 Okay

Gordon

Disliked: Cleanliness, staff & service
Road gritty paths not wide for disabled 3 wheel walking.
Stayed 1 night in Aug 2025

8/10 Good

Christopher

Property basic problems with electricity and water during our stay staff were fantastic
Stayed 2 nights in Aug 2025

2/10 Terrible

Kay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Inside the room 47, smelted of damp. Could not take clothes out of suitcase cos of the smell. They should not be allowed to rent this room out.
Stayed 1 night in Aug 2025

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Friendly people
Stayed 4 nights in Aug 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accommodation was first class. Plenty of parking. Food was excellent. Bus service from top of the drive. Overall its a great place to spend a vacation. Will definitely be going back.
Stayed 14 nights in Aug 2025

8/10 Good

Andrew

Stayed 3 nights in Aug 2025

6/10 Okay

Bryan

Travelled with family
Disliked: Amenities
Food service very poor , lots of running out of different dishes.
Stayed 3 nights in Aug 2025

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must be the best value for money in the UK . its not 5* price so dont expect a 5* experience
Stayed 2 nights in Aug 2025

8/10 Good

ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Matress ,could feel the springs,could have done with a chair in the chalet,also a shower,not very good for the elderly
Stayed 3 nights in Aug 2025

8/10 Good

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice confy bed, basic but clean room, food was good
Stayed 3 nights in Jul 2025

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great stay

all i can say is you get what you pay for
Stayed 3 nights in Jul 2025

6/10 Okay

Gordon

Stayed 1 night in Jul 2025

8/10 Good

Rodger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 4 nights in Jul 2025