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Chase Hotel

3.0 star property

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Bar (on property)
Front of property
Executive Twin Room, Ensuite
Executive Twin Room, Ensuite
Executive Twin Room, Ensuite

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Business services
  • Bar

Explore the area

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Inkerman Terrace, Whitehaven, England, CA28 8AA
  • Place, The Rum Story
    ‪15 min walk‬
  • Place, The Beacon
    ‪17 min walk‬
  • Place, North Beach
    ‪2 min drive‬

Room options

Standard Single Room, Ensuite

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, Ensuite

Standard Double Room, Ensuite

Standard Double Room, Ensuite

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

Standard Twin Room, 1 Bedroom

  • Sleeps 2
  • 2 Single Beds

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4.5 out of 5, Wonderful, 126 reviews
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About this property

Chase Hotel

Hotel with free breakfast, near The Rum Story
A restaurant, a bar/lounge, and a business center are available at this smoke-free hotel. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a computer station.
Chase Hotel offers 23 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. 32-inch Smart televisions come with satellite channels and Netflix.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided daily.

During your stay at Chase Hotel, you'll be within walking distance of The Rum Story. Enjoy features like free breakfast, free WiFi in public areas, and free self parking.
  • Free English breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a business center, a meeting room, and conference space
  • Just a 2-minute drive from The Rum Story and a few minutes from The Beacon
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and a meeting room are available. Chase Hotel also features a terrace and laundry facilities. Free self parking is available.

This 3-star Whitehaven hotel is smoke free.

Guests are served free English breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.
Chase Hotel has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available 6:30 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: GBP 20.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: GBP 20.00

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
The front desk at this property is open daily from 6:30 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Property Registration Number PLA0115
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Chase Hotel Whitehaven
Chase Whitehaven
Chase Hotel Hotel
Chase Hotel Whitehaven
Chase Hotel Hotel Whitehaven

Chase Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 47 out of 85 reviews
Rating 8 - Good. 30 out of 85 reviews
Rating 6 - Okay. 4 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 1 out of 85 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Business traveller
Liked: Cleanliness, staff & service, room comfort
Seemed a lot of money for a fairly basic place. Very friendly, cleaner didnt miss any corners, poached eggs particularly good, but cheap bread and jugs of stewing coffee / tea at breakfast
Stayed 2 nights in Sep 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay . Good breakfast. Room comfortable and warm. Only fault no glasses in bathroom for toothbrushing .
Stayed 1 night in Sep 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service

Dinner was really great, the service and meals themselves. Attentive staff at bar too. Breakfast also prompt and well cooked to order. Frequently chose this hotel as good value and rarely disappoints
Stayed 1 night in Sep 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Plenty of parking
Stayed 2 nights in Sep 2025

10/10 Excellent

lee

Travelled with partner
Liked: Cleanliness, staff & service
Short walk to town, quiet, nice balcony. All Staff really nice, excellent breakfast, evening meal good as well
Stayed 7 nights in Aug 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
I had a one night stay here and have zero complaints about the hotel. Check in was straightforward, room was very clean, with tea/coffee etc and the bar and restaurant had good options. Breakfast was lovely too.
Stayed 1 night in Aug 2025

8/10 Good

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, comfortable room, excellent choice for breakfast even provided me with a gluten free one .
Stayed 1 night in Aug 2025

6/10 Okay

Stewart

Business traveller
Disliked: Cleanliness, property conditions & facilities

Noisy and bright ground floor room

I stayed at the Chase for just a night ahead of a business meeting. I got a ground floor room overlooking the front door. The lights outside were on all night making the room very bright. The noise from the rooms above and people coming and going at the front of the hotel kept me awake until the early hours. There were no black-out blinds and the curtains weren't great. The bathroom was poor...broken bath/shower taps, damaged bath panel and low water pressure. I needed a place for a good night of sleep...this wasn't it.
Stayed 1 night in Aug 2025

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sunil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helpful and friendly staff. Clean rooms
Stayed 1 night in Aug 2025

10/10 Excellent

Christopher, Heckmondwike

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely characterful hotel with excellent restaurant and bar. Very comfortable bed and such a quiet night.
Stayed 1 night in Aug 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

2/10 Terrible

Garry

Stayed 1 night in Jul 2025

6/10 Okay

Catherine

Disliked: Cleanliness, property conditions & facilities
One night stay. Room on top floor wasn't expecting no lift, not suitable for anyone with mobility. Breakfast was basic, poached eggs returned. Why only basic white & brown cheap bread on offer.
Stayed 1 night in Aug 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good value and food

Accommodation suitable for a one night stay, clean and comfortable. Excellent service, both at breakfast and evening. meal. Great food.
Stayed 1 night in Aug 2025

10/10 Excellent

Katrina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Mrs Frances

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Check in easy,staff pleasant and attentive,room comfortable, spotlessly xleanand well laid out.breakfast variety good and well presented.
Stayed 2 nights in Jul 2025

10/10 Excellent

Alexander

Stayed 2 nights in Mar 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place. Good service
Stayed 1 night in Jun 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

8/10 Good

Katharine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel slightly dated but comfortable, good facilities. Well located with huge car park and lovely garden Dinner was excellent, I only had continental breakfast so can’t comment on that
Stayed 1 night in Jun 2025

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly, efficient welcome. Great bar atmosphere and service. Room spotless. Wonderful breakfast
Stayed 1 night in Jun 2025

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel for a nights stay

Stayed before and like the hotel. Fit for purpose and good value for a nights stay. Welcome not as good as usual, bit disappointing and didnt have a meal there as I usually do due to that fact.
Stayed 1 night in May 2025

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at The Chase hotel. Staff were welcoming and friendly, rooms spacious, clean and comfortable. Breakfast was lovely and location to Whitehaven and the rest of the lakes was good!
Stayed 2 nights in Apr 2025

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