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Wigan Oak Hotel by Belvilla

Property class: 3

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Photo gallery for Wigan Oak Hotel by Belvilla

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.
A bar area with a wooden counter, bar stools, and a checkered floor.
A hotel lobby with a reception desk, seating area, and a patterned floor.
A buffet with various food items including meats, beans, and vegetables.
A building with a brick facade, green shutters, and a tiled roof. There are outdoor tables and chairs, and a well-maintained lawn.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Bar
  • 24/7 front desk

Explore the area

View in a map
Orchard Street, Greater Manchester, Wigan, England, WN1 3SS
  • Place, Wigan Little Theatre
    ‪3 min walk‬
  • Place, Museum of Wigan Life
    ‪9 min walk‬
  • Place, Wigan Pier
    ‪19 min walk‬
  • Airport, Manchester (MAN)
    ‪55 min drive‬

Room options

View all photos for Standard Double Room

A hotel room with a large bed, a desk with a chair, a flat-screen TV, and a window with curtains.

Standard Double Room

8.0 out of 10
Very good
(1 review)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Standard Twin Room

  • 10 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A hotel room with a large bed, a bedside table with a lamp, a small desk with a telephone and a kettle, a window with curtains, and a wall-mounted TV.

Superior Double Room

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a chair, and a window with curtains.

Superior Twin Room

  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Wigan Oak Hotel by Belvilla

Along with a bar/lounge, this smoke-free hotel has a 24-hour front desk and express check-in. Free WiFi in public areas and free self parking are also provided. Additionally, express check-out, wedding services, and a garden are onsite. Housekeeping is available on request.
Wigan Oak Hotel by Belvilla offers 88 accommodations with complimentary toiletries. Plasma televisions come with satellite channels.

Bathrooms include showers. This Wigan hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is offered on request and irons/ironing boards can be requested.

During your stay at Wigan Oak Hotel by Belvilla, you're just a quick walk from Wigan Little Theatre. Enjoy features like free WiFi in public areas and free self parking, plus a bar.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include an elevator, a lobby fireplace, and TV in a common area
  • Steps from Wigan Little Theatre and 9 minutes by foot from Museum of Wigan Life
  • Pets welcome for free
Wigan Oak Hotel by Belvilla offers its guests a garden, a fireplace in the lobby, and express check-in. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Wigan Oak Hotel by Belvilla also features express check-out and an elevator. Self parking is free.

This 3-star Wigan hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.95 for adults and GBP 7 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request
  • Wedding services

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 15.00
Express check-in available

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 12.95 for adults and GBP 7 for children
  • Early check-in fee: GBP 15.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Mercure Wigan
Hotel Mercure Wigan Oak
Mercure Hotel Wigan
Mercure Oak
Mercure Oak Hotel
Mercure Oak Wigan
Mercure Wigan
Mercure Wigan Oak
Mercure Wigan Oak Hotel
Wigan Oak
Mercure Wigan Oak Hotel United Kingdom
Wigan Quality Hotel
Mercure Wigan Oak Hotel Hotel
Mercure Wigan Oak Hotel Wigan
Mercure Wigan Oak Hotel Hotel Wigan

Wigan Oak Hotel by Belvilla Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 187 out of 614 reviews
Rating 8 - Good. 237 out of 614 reviews
Rating 6 - Okay. 118 out of 614 reviews
Rating 4 - Poor. 57 out of 614 reviews
Rating 2 - Terrible. 15 out of 614 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Janet

Breakfast was good and staff very friendly and helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing ,hotel was lovely, staff was so very friendly and overall catered for everything we needed . I'll definitely book here if visiting wigan again 10/10
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay. Room was lovely and a bonus it is pet friendly and there were no pet charges. Good value. Would highly recommend.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

David

Disliked: Cleanliness
Parking was good
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent! Just like family! Cannot do enough for you and so, so helpful!
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities
Room was clean receptionist was very welcoming and efficient hotel is very tired though
Stayed 1 night in Jan 2026
Verified review

4/10 Poor

Nicola

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Really run down hotel, dark corridors and not many people about, bit worrying for a female solo traveller.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Bradley

Disliked: Property conditions & facilities
A nice hotel in it hay day, slightly tired now. In need of a referb. Nice staff and breakfast was nice.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Only just reopened. Needs a little TLC but good value for the price we were charged
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Sandra

Liked: Staff & service, amenities
Room was ok but carpets a bit threadbare .Staff were friendly and welcoming
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness
Customer service from the receptionist was great
Stayed 1 night in Nov 2025
Verified review

4/10 Poor

Anna

Liked: Cleanliness
Didn’t have breakfast or get to stay the night in the end
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Leanne

Disliked: Cleanliness, amenities
It was ok
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Andrew

Disliked: Cleanliness, property conditions & facilities
The staff were corteous, but as others have commented the hotel is very run down and tired, however for £60 bed and breakfast you can't expect the Ritz. There were signss of improvement as they had a decorated in painting the stairs well while I was there.
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Tina

Liked: Cleanliness, staff & service
No bin or coat hangers in room. Felt very dark and empty. In all communial spaces.No main light in room so very dark as only bedside lights. Had breakfast two days. But today it was all cold. Free parking is good
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

julie

Liked: Cleanliness, staff & service, amenities
Reception staff were amazing. We were late down for breakfast and a breakfast was kept back for us to eat later. Comfy bed and the room had been refurbished. Parts of the hotel were a little tired and the lift could do with a spruce up, particularly the ashtray which I've not seen in a lift before. Overall great customer service and a good nights sleep.
Stayed 1 night in Dec 2025
Verified review

4/10 Poor

SHAUN

Disliked: Cleanliness, property conditions & facilities, room comfort
Rooms cold poor condition of the whole hotel and generally dirty - could do with a full refit and a good standard of cleanliness applied throughout
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nice enough staff but that is about it. Hotel was run down, dirty, our room wasn’t clean, there was glass on the bathroom floor, glass by the double doors by the elevator. Mentioned to the staff but glass from the ground floor wasn’t picked up for over 24h. Had a puppy in the room with us but the floor wasn’t safe as there was nails poking up and carpet missing
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Alexandre

Disliked: Amenities, property conditions & facilities
Despite of the friendly staff and good neighbourhood , the building is in very bad conditions and the lift didn't work. Mercure should give more attention to this venue.
Stayed 1 night in Nov 2025
Verified review

2/10 Terrible

Emmanuel

Disliked: Cleanliness, staff & service, amenities
The room was extremely dirty with dust everywhere. The room I was given did not have basic amenities, such as toilet paper, soap, and a dustbin. The most disturbing of all was the water that was not flowing. The door key was not working, so they had to use the master key to allow me in anytime I came out. I did not get any value for my stay.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Kevin

little disappointed

Arrived a little late, around 21:00. Waited a good 5 minuted before anyone arrived to check me in. Hotel was a bit dated, i could see that they were understaffed. People in the bar waiting a while to be served, lots of dirty plates and glasses laying around. I spotted a glass on the side with some beer left when i came back from dinner. The same glass was still there in the morning when i checked out. Room was fine, clean and a good size.
Stayed 1 night in Mar 2020
Verified review

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not very pleasant

Staff unhelpful from booking in until we left. Room was dusty and only one plug socket. View of the delivery area wasn't very interesting and the yard is very unkept. We were not told where the breakfast area was or where the food was served from. The bar was left unattended so I went to the pub across the road. All the staff seemed to be interested in was where they were going and what time they got in. We have stayed in many hotels over the years and this is by far the worst. We won't be going back.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
The room had a bed and en suite. Facilities basic.
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Spot on

Nothing too much bother. Friendly team clean room. Loads of free parking all good
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Everything was fine. The hotel is a bit dated and could do with updating.
Stayed 1 night in Jan 2020

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