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Marwell Hotel Winchester South

3.0 star property

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Photo gallery for Marwell Hotel Winchester South

Exterior
Property grounds
Interior detail
Indoor wedding
Property grounds

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Pet-friendly
  • Parking included

Explore the area

View in a map
Thompson Lane, Winchester, England, SO21 1JY
  • Place, Marwell Zoo
    ‪1 min walk‬
  • Place, Winchester Cathedral
    ‪12 min drive‬
  • Place, Southampton Cruise Terminal
    ‪22 min drive‬
  • Airport, Southampton (SOU)
    ‪14 min drive‬

Room options

View all photos for Standard Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

8.0 out of 10
Very good
(23 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

7.8 out of 10
Good
(6 reviews)
  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

8.6 out of 10
Excellent
(12 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double Room, 1 King Bed

Desk, iron/ironing board, free WiFi, bed sheets

Executive Double Room, 1 King Bed

7.0 out of 10
Good
(6 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

7.0 out of 10
Good
(14 reviews)
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Executive Twin room

Executive Twin room

Executive Twin room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Executive Family room

Executive Family room

Executive Family room

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bunk Bed

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About this property

Marwell Hotel Winchester South

Hotel with free parking, steps from Marwell Zoo
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Additionally, a sauna, a 24-hour front desk, and wedding services are onsite. Housekeeping is available on request.
Marwell Hotel Winchester South offers 68 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with digital channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Winchester hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on request.

Recreational amenities at the hotel include a sauna.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us they can't get enough of the helpful staff at Marwell Hotel Winchester South. During your stay, you're just a quick walk from Marwell Zoo. Enjoy features like free WiFi in public areas and free self parking, plus a restaurant.
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy Modern European cuisine while dining at Dining Room
  • English breakfast served daily for a fee
  • Services include luggage storage and wedding services
  • Onsite recreation includes a sauna
  • Steps from Marwell Zoo and 8 minutes by car from South Downs National Park
  • Dogs welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 7 meeting rooms available. Marwell Hotel Winchester South also features a sauna and room service (during limited hours). Free self parking is available.

This 3-star Winchester hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:30 AM to 10:30 AM.
Dining Room - This restaurant specializes in Modern European cuisine and serves dinner only.
Lounge and Bar - This bar serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • English breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 14.50 for adults and GBP 10 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Dining Room
  • Lounge and Bar

Things to do

  • Sauna

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Wedding services

Business services

  • 7 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of check-in hours must contact the property.

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
  • Sauna

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 14.50 for adults and GBP 10 for children
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair and access to the heated pool
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Marwell
Marwell Hotel
Marwell Hotel Winchester
Marwell Winchester
Marwell Hotel Southampton
Marwell Hotel
Marwell Hotel Winchester
Marwell Winchester Winchester
Marwell Hotel Winchester South Hotel
Marwell Hotel Winchester South Winchester
Marwell Hotel Winchester South Hotel Winchester

Marwell Hotel Winchester South Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 290 out of 1001 reviews
Rating 8 - Good. 371 out of 1001 reviews
Rating 6 - Okay. 194 out of 1001 reviews
Rating 4 - Poor. 99 out of 1001 reviews
Rating 2 - Terrible. 47 out of 1001 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

Diane

Liked: Cleanliness
Disliked: Staff & service
Check in asked questions about taxi reception had no idea the girl very polite but poorly informed about general info. Breakfast was cold and poor as food kept running out as no one checking it so people had to keep asking them to refill, they ran out of fruit an white bread and still had another hour breakfast service to go Came back in evening and asked for cocktail but could not as no ice for drinks as machine broke then a satalight went down so problem with tvs. The room was really lovely but out side of balcony doors it was grating running along all the rooms which you could stand on as fire exit aswell but did not feel safe as anyone could walk to your room.
Stayed 2 nights in Aug 2025

6/10 Okay

Majed

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed covers was very bad we noticed some spots 'looks like blood spots' and it was not clean in general.
Stayed 2 nights in Jun 2025

4/10 Poor

Julie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has been run down and is unkempt compared to 5 years ago. Pool didn't look like it had been cleaned in years with grime all around it. TV remote didn't work and room was less than average would have been better booking a Premier Inn
Stayed 1 night in Jul 2025

4/10 Poor

Ann

Disliked: Amenities, property conditions & facilities
I have stayed 10 years in a row,( take my grandchildren to marwell zoo so needed a bed for the nite)hotel needs updating , over the years , you have stopped the drawing pack for children , done away with the fabulous games room , took away the game controll in the lobbey ist floor , let the play park deteriate.and stopped free entry to the soft play up the road. Marwell zoo has and is completing an update so would be lovely for you to follow suit , go back to what you used to do , make children happy to stay in the hotel.
Stayed 1 night in Jul 2025

8/10 Good

Theo

Travelled with family
Liked: Amenities
The internet was sketchy. The staff helped rectify this problem. I like the concept of forest surrounding the bungalows.
Stayed 1 night in Jul 2025

8/10 Good

Max

Stayed 2 nights in Jul 2025

6/10 Okay

Jan

Business traveller
Liked: Staff & service, amenities
Quiet but tired
Stayed 1 night in Jul 2025

8/10 Good

Bruce G

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

HENRYK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Liked: Cleanliness, staff & service
Lovely location and the room was quiet apart from the plumbing. We stayed for 1 night, the room was adequate although bathroom had a bad smell of drains with no extractor fan. The bed was lumpy on one side. The swimming pool is tired looking but we enjoyed our swim. Friendly staff. We would stay here again. Thank you.
Stayed 1 night in Jul 2025

4/10 Poor

Peter

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We really wanted to like this property but it really needs care and attention. I appreciate the property is old but it was looking very tired and worn out. The carpets in the communal areas looked tired as did the decor. Unfortunately are room was not as clean as one would expect, particularly for the price paid. Hair on the floor in the bathroom and the carpet could have done with a deep clean. The mattress on the bed was old too. The fried eggs in the breakfast buffet were also cold. At check out we pointed out the issues with the room and that in general the property could do with some love. They heard our concerns but I felt our feedback wasn't going to go anywhere or help to make change. Perhaps the staff are resigned to how the property is which is a shame as it wouldn't take much to improve things a lot.
Stayed 1 night in Jul 2025

8/10 Good

Iesha

Stayed 1 night in Jul 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Ajay

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice Hotel

We booked this hotel mainly for its location, as it’s just a 5-minute walk from Marwell Zoo — perfect for our daughter’s visit. The rooms were nice, and the surroundings are beautiful, with lots of greenery and trees that make you feel like you’re in the middle of a forest. However, the check-in experience was disappointing. The lady at the front desk in the evening was not friendly at all — no smile, no warmth, it honestly felt unwelcoming. On the bright side, the rest of the staff were pleasant. The team handling breakfast were friendly and made us feel welcome. Breakfast itself was decent. We did have an issue with a rusted water kettle in the room, but it was replaced after we raised a complaint. Overall, the stay was okay for the purpose of visiting the zoo, but the hospitality at check-in definitely needs improvement.
Stayed 2 nights in Jul 2025

10/10 Excellent

Chris

Stayed 1 night in Jun 2025

6/10 Okay

Hugo

Business traveller
Liked: Staff & service
Disliked: Room comfort
Negatives: Stayed in a very hot day in July. There was no AC in the room or anywhere else in the hotel, only a very weak fan. Was sweating like a pig the whole stay. Unable to connect to the hotel Wi-Fi. Not able to call reception, no phones in the room. Positives: Friendly staff, interesting building layout and spacious room.
Stayed 1 night in Jun 2025

2/10 Terrible

Cindy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

The worst hotel

The room was dirty, they never came to service the rooms, even after I reminded them that no one has come and we needed towels and there wasn’t any shampoo/ soap . The Internet was horrible. Rusty balconies, the whole place needs to be updated. Dirty utensils for tea/ coffee and dirty stained blankets. I complained and was told by the manager if I come again maybe I will get a discount at that time. Obviously I won’t be back.
Stayed 3 nights in May 2025

2/10 Terrible

Amy

Stayed 1 night in Jun 2025

8/10 Good

Pauline

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly welcome and excellent service. Room spotless and comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and welcoming hotel - food and service good - would recommend. Lovely setting
Stayed 2 nights in Jun 2025

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