Mercure Bristol Grand Hotel

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Where to?

Dates

June 2025

July 2025

Overview
Rooms
Location
Policies

Good

Popular amenities

Air conditioning
Bar
Room service
Parking available
24/7 front desk
Breakfast available

Explore the area

Broad Street, Bristol, England, BS1 2EL

Bristol Hippodrome Theatre
‪6 min walk‬
University of Bristol
‪6 min walk‬
Cabot Circus Shopping Centre
‪7 min walk‬
Bristol (BRS-Bristol Intl.)
‪17 min drive‬

Room options

1 bedroom, in-room safe, desk, iron/ironing board

Family Room, 1 Double Bed with Sofa bed

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

Good

14 sq m
Sleeps 2
1 Double Bed

Standard Twin Room, 2 Single Beds

Good

14 sq m
Sleeps 2
2 Twin Beds

Privilege, Room, 1 Double Bed

Wonderful

15 sq m
Sleeps 2
1 Double Bed

Room, 1 Double Bed (Compact)

Excellent

14 sq m
Sleeps 2
1 Double Bed

Suite, 1 Double Bed

Sleeps 4
1 Double Bed

Similar properties

Free WiFi
Air conditioning
Gym
Breakfast available

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Mercure Bristol Grand Hotel

Hotel with a restaurant, a short walk to Bristol Hippodrome Theatre

A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and concierge services are onsite. Housekeeping is available on request.

Mercure Bristol Grand Hotel offers 182 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Bristol hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Mercure Bristol Grand Hotel's great location. During your stay, you're just a quick walk from Bristol Hippodrome Theatre. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.

Free WiFi
Enjoy British cuisine while dining at Keepers Kitchen & Bar
English breakfast served daily for a fee
Self parking available for a fee
Services include dry cleaning/laundry, a concierge, and luggage storage
Onsite recreation includes bike rentals
Guests have great things to say about the location and the clean accommodations
Within a 10-minute walk of Bristol Hippodrome Theatre and University of Bristol

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site.

WiFi is free in public spaces. The business-friendly Mercure Bristol Grand Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 4-star Bristol hotel is smoke free.

For a fee, guests can enjoy English breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Mercure Bristol Grand Hotel has a restaurant serving breakfast, lunch, and dinner.

24-hour room service is available.

Languages

Bulgarian, English, French, German, Italian, Polish, Russian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transport

Height restrictions apply for on-site parking
Covered parking on site (GBP 19 per day)
Wheelchair-accessible parking available

Food and drink

English breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
A bar/lounge
A restaurant

Restaurants on site

Keepers Kitchen & Bar

Things to do

Bicycle rentals

Family friendly

Laundry facilities

Conveniences

24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Wedding services

Business services

Business centre

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathtub
Grab bar in bathtub
Lift
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

4 floors
At least 80% lighting from LEDs
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Comprehensive recycling policy
Local artist showcase
Local culture and ecosystem education
Locally-owned and organised tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Bedsheets provided

Bathroom

Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided

Entertainment

Flat-screen TV

Food and drink

24-hour room service
Coffee/tea maker

Air conditioning
Cleaning products are eco-friendly
Connecting rooms available
Desk
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for English breakfast: approximately GBP 17.95 per person
Covered self parking fee: GBP 19.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Front desk staff will greet guests on arrival at the property.

We should mention

Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mercure Bristol Grand Hotel Opening November 2015

Mercure Grand Hotel Opening November 2015

Mercure Bristol Grand Opening November 2015

Mercure Grand Opening November 2015

Mercure Bristol Grand Hotel Newly Refurbished

Mercure Bristol Grand

The Grand, Bristol Hotel Bristol

Thistle Hotel Bristol

Mercure Bristol Grand Newly Refurbished

Mercure Bristol Hotel Bristol

Mercure Bristol Grand Hotel Hotel

Mercure Bristol Grand Hotel Bristol

Mercure Bristol Grand Hotel Hotel Bristol

Mercure Bristol Grand Hotel Reviews

7.6

Good

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

4/10 Poor

Beth

23 Mar 2025

Disliked: Property conditions & facilities, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Amanda

Travelled with partner

22 Mar 2025

Liked: Cleanliness

In the heart of Bristol. Faulty lifts. Staff seemed stressed with a couple of elderly guests. Customer service should be better than what we witnessed.

Stayed 1 night in Mar 2025

10/10 Excellent

Jennifer

22 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Sarah

20 Mar 2025

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Patrick

18 Mar 2025

Liked: Staff & service, property conditions & facilities

Disliked: Cleanliness

Stayed 2 nights in Mar 2025

10/10 Excellent

Darren

Travelled with family

17 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2025

2/10 Terrible

Beth

Travelled with family

16 Mar 2025

Liked: Cleanliness

Disliked: Staff & service, property conditions & facilities, room comfort

Never again

The room was freezing as the main heating wasn’t working, and we had only a tiny plug in radiator which was not explained to us on arrival. The room was very dark with limited lighting, which wasn’t good when getting ready to attend a wedding. I shivered all night and paying over £400 for two nights I’d expect the basics of a adequately heated room. I wouldn’t stay again and I would t recommend to anyone. I think in total we had over 10 rooms booked and the majority were inadequate for the price paid.

Stayed 2 nights in Mar 2025

8/10 Good

Tammy

Travelled with group

16 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My only disappointment was that I had requested an upgrade before my stay. I had an email confirming that was possible but on check in was told that it wasn't then possible. I had an early 7am appointment the next morning and requested the upgrade to facilitate the fridge for my yogurt so I could eat before leaving tbe hotel ( breakfast didn't open until 7am at the hotel). Therefore I had to leave my yogurt in the bathroom sink full of cold water. It was far from ideal when I had paid over £350 for a 2 night stay!

Stayed 2 nights in Mar 2025

2/10 Terrible

Simon

15 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cancelled booking when we arrived

Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

14 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 2 nights in Feb 2025

10/10 Excellent

charlie

10 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Mary

Travelled with family

9 Mar 2025

Liked: Staff & service

Disliked: Property conditions & facilities

It seems as though the hotel is being ungraded in some areas. Bathroom was good decor wise but the room itself was in need of an upgrade in it's decor. Very dark room with poor lighting. Staff very friendly

Stayed 1 night in Mar 2025

6/10 Okay

Mark

Travelled with group

7 Mar 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveller

Business traveller

7 Mar 2025

Liked: Cleanliness

Not going again

Lack of info regarding car park and how to access on arrival Dark room, no mirror over a desk/table/dressing table to do hair and make up No working extractor fan in bathroom to extract steam from shower Noise until after midnight from room nextdoor

Stayed 2 nights in Mar 2025

8/10 Good

Gareth

5 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Stayed 1 night in Feb 2025

6/10 Okay

Gary

2 Mar 2025

I THOUGHT THE ROOM I PAID FOR WAS GOING TO BE BETTER THAN IT WAS! IT WAS SMALL! THE COFFEE FACILITY WASN'T VERY GOOD EITHER!

Stayed 1 night in Feb 2025

2/10 Terrible

Nikoletta

Travelled with family

2 Mar 2025

Disliked: Cleanliness, property conditions & facilities, room comfort

Worst hotel experience ever.

Worst hotel experience ever. The rooms are dirty and the walls are papert thin. You can basically here any conversations from next door and from the corridor witch makes impossible to get a good night sleep. The hotel is shoulting for a refurbishmant and there ar serious issues with cleanliness. We even found receipt in the room probably from the precous guests. I do not recommend this hotel.

Stayed 2 nights in Feb 2025

8/10 Good

Babatunde

1 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

An enjoyable stay at a friendly clean hotel. Negative - hard to find with Google maps, thank you Anna ( receptionist) for your perfect directions.

Stayed 1 night in Feb 2025

8/10 Good

MATTHEW

Travelled with partner

1 Mar 2025

Liked: Staff & service, amenities, property conditions & facilities

Nice hotel, standard double was fine, but not mind blowing. Pretty basic small room but it all worked and there was some tea/coffee and kettle. Hotel is in a good location, near nightlife and maybe 10 mins to the hippodrome.

Stayed 1 night in Feb 2025

8/10 Good

Joe

Travelled with family

27 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely old Hotel, great location, rubbish brekky

Nice Hotel in a great location, our family room seemed to have been recently refurbished and was very comfortable. The carpet seemingly hadn't been replaced though and was therefore pretty grubby - seems odd not to have replaced the carpet as part of the refurb. Bathroom was very nice and spotlessly clean. Breakfast was disappointing I'm afraid, not a lot of choice and the cooked option looked low quality so I opted for the continental option. All staff were lovely and very helpful

Stayed 1 night in Feb 2025

8/10 Good

Verified traveller

Business traveller

26 Feb 2025

Liked: Cleanliness, room comfort

Typical business hotel

The Grand must have been an excellent property in its heyday but needs a facelift and some sprucing up. Great for business travel if you're out all day.

Stayed 3 nights in Feb 2025