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New Town Hotel

4.0 star property

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Photo gallery for New Town Hotel

Exterior
Reception
Desk, iron/ironing board, free WiFi, bed sheets
Restaurant
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
8-12 York Place, Edinburgh, Scotland, EH1 3EP
  • Place, St. Andrew Square
    ‪3 min walk‬
  • Place, George Street
    ‪4 min walk‬
  • Place, Princes Street
    ‪5 min walk‬
  • Airport, Edinburgh (EDI)
    ‪31 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Double Room

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Single Room, 1 Single Bed, Ensuite

Desk, iron/ironing board, free WiFi, bed sheets

Single Room, 1 Single Bed, Ensuite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room

Twin Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Superior Double Room

  • Bay view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

New Town Hotel

A bar/lounge, a 24-hour front desk, and tour/ticket assistance are available at this smoke-free hotel. WiFi in public areas is free.
New Town Hotel offers 31 accommodations with coffee/tea makers and hair dryers. 40-inch Smart televisions come with digital channels and Netflix.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

During your stay at New Town Hotel, you're just a quick walk from George Street. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include tour or ticket assistance and luggage storage
  • Just a 4-minute walk from George Street and 11 minutes by foot from Royal Mile
New Town Hotel offers its guests tour/ticket assistance. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.

This 4-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 8:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: GBP 17 per person
  • A bar/lounge

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No lift

More

  • 2 buildings
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 17.00 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Ballantrae Edinburgh
Ballantrae Hotel
Ballantrae Hotel Edinburgh
Hotel Ballantrae
The Ballantrae Hotel Edinburgh, Scotland
Ballantrae Hotel
New Town Hotel Hotel
New Town Hotel Edinburgh
New Town Hotel Hotel Edinburgh

New Town Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 75 out of 137 reviews
Rating 8 - Good. 40 out of 137 reviews
Rating 6 - Okay. 13 out of 137 reviews
Rating 4 - Poor. 5 out of 137 reviews
Rating 2 - Terrible. 4 out of 137 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities
Lovely friendly reception staff, easy check in and out spacious immaculate room, with toiletries and tea and coffee making facilities, we appreciated the chocolates on arrival in reception
Stayed 1 night in Feb 2026

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, amenities
Room was spotless. Staff very friendly. Great stay nice and peaceful. Only down size was the double bed when you are 6ft2 . Next time i will book a bigger room with larger bed .
Stayed 1 night in Jan 2026

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities
Fantastic Location and beautiful appointed and recently refurbished rooms (2025). Would definately stay again. Helpful and friendly staff and excellent breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The check in was quick & easy, staff were all very friendly. The room was very comfortable, lovely decor & very clean. A lovely stay and would definitely book again.
Stayed 2 nights in Jan 2026

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities
All good room very spacious, central location, good price, very clean
Stayed 2 nights in Jan 2026

10/10 Excellent

Deep

Stayed 3 nights in Dec 2025

10/10 Excellent

Tamara

Travelled with family
Liked: Cleanliness, staff & service, amenities
The New Town Hotel was absolutely immaculate! Staff was wonderful and the room was comfortable and gorgeous. This hotel was the perfect ending to an adventurous day in Edinburgh and a fantastic beginning to kick start a day trip to Stirling. Will visit again soon!
Stayed 1 night in Jan 2026

8/10 Good

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location for the theatre Bar closed @10 which was a bit disappointing
Stayed 1 night in Jan 2026

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean large room comfortable beds Easy access to all winter events Great stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Karthik

Liked: Property conditions & facilities
Disliked: Amenities
Worst front staff
Stayed 1 night in Dec 2025

8/10 Good

Ken

Liked: Cleanliness, amenities, property conditions & facilities
Good stay, attentive staff
Stayed 1 night in Jan 2026

10/10 Excellent

John

Stayed 2 nights in Dec 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel, very polite and welcoming staff room was amazing will definitely stay here again. Thanks
Stayed 2 nights in Dec 2025

10/10 Excellent

Mise

Travelled with group
Liked: Cleanliness, amenities
We were able to check in earlier as our room was ready. Beautiful room, very spacious for 3 people. Bath robes and slippers provided. Late check out was also great. Pity we were only here for 1 night. Would definitely stay again!
Stayed 1 night in Dec 2025

8/10 Good

Sammy

Stayed 2 nights in Dec 2025

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, good service and large rooms with everything you need. My second time staying and highly recommend
Stayed 2 nights in Dec 2025

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities
Room is lovely!! Had a big bathroom with a good bath, and the room was clean and had a good aesthetic. The staff are very kind and welcoming. Doors and reception is open all night which was really useful. They do take £100 upon checking in for safety or something which I’m waiting to get back. But other than that it was really nice, also had a bar and breakfast but we didn’t get a chance to check that out. View and area was great too.
Stayed 1 night in Dec 2025

10/10 Excellent

Fiona

Stayed 1 night in Dec 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities
Genuinely this hotel is a gem of a find. The staff we met were warm, friendly, welcoming and professional. The decor as you go in is wonderful as was the room and the room + bathroom were spotlessly clean. Fantastic location and despite being central was perfectly quiet inside. Will definitely be going back. Brilliant in every respect.
Stayed 2 nights in Dec 2025

10/10 Excellent

Izzy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Th nicest hotel. Perfect central location, staff lovely. All the amenities you need including hairdryer, robes, even a toothbrush charger in the bathroom!! Every detail was thought out. The ONLY 1 thing missing was a fridge. Excellent hotel, 10/10
Stayed 1 night in Dec 2025

10/10 Excellent

Dr Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were great and very friendly & made for a very enjoyable stay. Would definitely book again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities
Very clean , spacious room. Will visit again
Stayed 2 nights in Nov 2025

10/10 Excellent

Linda

Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was fantastic. It was huge with everything we needed for our stay. Bath robes, slippers, iron/ironing board. Tea/coffee making facilities & bottled water. Staff were friendly & helpful. The hotel location was perfect only a 2 minute walk to designer stores & St James centre.
Stayed 2 nights in Nov 2025

10/10 Excellent

Renu

Enjoyed the stay
Stayed 2 nights in Nov 2025

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