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Aparthotel

Royal Garden Apartments New Town

3.5 star property

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Photo gallery for Royal Garden Apartments New Town

Reception
Deluxe Two Bedroom Suite with Balcony | Terrace/patio
Reception
Reception
Deluxe Two Bedroom Suite with Balcony | Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Kitchen
  • Free Wi-Fi
  • Laundry room

Explore the area

View in a map
2 Queen Street, York Buildings, Edinburgh, Scotland, EH21HY
  • Place, St. Andrew Square
    ‪1 min walk‬
  • Place, George Street
    ‪1 min walk‬
  • Place, Princes Street
    ‪3 min walk‬
  • Airport, Edinburgh (EDI)
    ‪30 min drive‬

Room options

View all photos for One Bedroom Suite - Garden View

One Bedroom Suite - Garden View | Living area

One Bedroom Suite - Garden View

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite - No View

Studio Suite - No View

Studio Suite - No View

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio Suite - Garden View

Studio Suite - Garden View | Private kitchen

Studio Suite - Garden View

  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Suite - Queen Street View

One Bedroom Suite - Queen Street View | Living area

One Bedroom Suite - Queen Street View

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

  • 77 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Two Bedroom Suite - Garden View

Two Bedroom Suite - Garden View | Living area

Two Bedroom Suite - Garden View

  • 68 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Deluxe Two Bedroom Suite with Balcony

A modern living room with a sofa, two armchairs, a coffee table, and a dining area with a table and chairs.

Deluxe Two Bedroom Suite with Balcony

  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Two Bedroom Suite

Superior Two Bedroom Suite | Living area

Superior Two Bedroom Suite

  • 66 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

View all photos for Superior Two Bedroom Suite - Queen Street View

Superior Two Bedroom Suite - Queen Street View

Superior Two Bedroom Suite - Queen Street View

  • 113 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Double Bed and 1 Queen Bed

Similar properties

Exterior
ibis Edinburgh Centre South Bridge - Royal Mile
Old Town Edinburgh
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.2 out of 5, Very good, 1,862 reviews
The price is €189
includes taxes & fees
15 Jun - 16 Jun
ibis Edinburgh Centre South Bridge - Royal Mile

About this property

Royal Garden Apartments New Town

This smoke-free aparthotel features concierge services, laundry facilities, and free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with cable channels, and guests can also appreciate conveniences like an all-in-one washing machine and dryer and a coffee/tea maker. Housekeeping is available on request.
Royal Garden Apartments New Town offers 41 accommodations with all-in-one washer/dryers and coffee/tea makers. These individually furnished accommodations include desks. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

This Edinburgh aparthotel provides complimentary wireless Internet access, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices). 42-inch flat-screen televisions come with cable channels. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided on request.

Our customers tell us they can't get enough of Royal Garden Apartments New Town's great location. During your stay, you're just a quick walk from George Street. Features include free WiFi in public areas, plus concierge services and laundry facilities. This comfortable aparthotel has 41 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, an all-in-one washing machine and dryer, and a flat-screen TV
  • Free WiFi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Services include a concierge, luggage storage, and a virtual front desk
  • Guests have great things to say about the location and the helpful staff
  • Steps from George Street and 13 minutes by foot from Royal Mile
Royal Garden Apartments New Town offers its guests concierge services, laundry facilities, and an elevator. WiFi is free in public spaces.

This 3.5-star Edinburgh aparthotel is smoke free.

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Hob
  • Microwave
  • Oven
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Laundry

  • All-in-one washer/dryer
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Housekeeping on request
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Mobile key entry
  • Virtual front desk

Location highlights

  • Near a train station
  • Near an outlet shopping centre

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 41 units
  • Housekeeping (on request)
  • Individual furnishings

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee and varies based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property. A virtual front desk provides assistance to guests.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Royal Garden Apartments New Town Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 191 out of 267 reviews
Rating 8 - Good. 52 out of 267 reviews
Rating 6 - Okay. 12 out of 267 reviews
Rating 4 - Poor. 5 out of 267 reviews
Rating 2 - Terrible. 7 out of 267 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, amenities
Great apartment, clean, cosy, extremely well located and quiet, comfy bed and good little kitchen. Nice staff
Stayed 2 nights in Feb 2026

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless
Stayed 1 night in Feb 2026

6/10 Okay

Helen

Liked: Cleanliness
Disliked: Amenities
Disabled access. We came for my mothers birthday as a family of 4. My mother is in a wheelchair so i specifically chose a hotel with disabled access. We were given a lovely room but unfortunately the lift did not access the room and there were 2 flights of stairs. Because of this we had to swap rooms for an accessible one which was half the size. Upon checkout we then came to realise the lift was out of use durle to being serviced. At this point there was only my sister and mother. My sisterhad to carry the wheelchair down from floor 6 to 3, then go back for bags, then assist my mam down multiple staircases which had her in agony by the time she got to the bottom. Common sense would have avoided lift maintenance during checkout time.
Stayed 3 nights in Feb 2026

10/10 Excellent

Claire

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent spacious apartment in the heart of Edinburgh. Very clean, great amenities will definitely return again. Only thing that let it down was no WiFi, but wasn’t in the apartment enough to be a worry for us.
Stayed 1 night in Feb 2026

10/10 Excellent

Wendy

Stayed 1 night in Jan 2026

10/10 Excellent

Esha

Liked: Cleanliness, amenities, property conditions & facilities
The staff were lovely and the room was amazing. Definitely would stay here again if I come back!
Stayed 4 nights in Jan 2026

10/10 Excellent

Flavia

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Jan 2026

6/10 Okay

Sarah

We were checked into aparetment 102. On first impression the apartment looked clean but as we settled in it was clear that the open plan living room floor had not been sufficiently cleaned as there were sticky spillage marks around the kitchen space. The bedroom carpets looked as though they hadn't been vaccumed and there were large stains on the carpets. The tiles in the bathroom are a hazard as the grouting has completely come away on some of the flooring and around the bath. When stepped on you which was unavoidable, they moved underfoot. Decor was fine, but tired. We had to close all of the curtains in the apartment as it was freezing when we arrived but many of them had come away from the rail. The large rug that's pictured in the property detail photos was found rolled up in a cupboard when looking for amentieties. On a more positive note, the beds were comfy enough and the location is good. All in all - a fine apartment for a one night rest but it could do with some TLC and
Stayed 1 night in Jan 2026

10/10 Excellent

Ross

Liked: Cleanliness, amenities
Staff were very Friendly and Helpful. Room was very clean with loads of amenities. Although we had the windowless apartment it was very spacious and didn’t feel that the lack of window was an issue.
Stayed 1 night in Dec 2025

4/10 Poor

Diana Angelica

The apartment was nice, adorable view from my window but I was asked to leave with a 12 hour notice because Sounder’s contract with Marriot had ended and they could no longer “honor” my reservation. Expedia did its magic and they transferred me to a hotel, thank God.
Stayed 9 nights in Nov 2025

2/10 Terrible

Colin

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Agreement with Marriott ended and we were told to leave premises 2 hours after checking in and our reservation was no longer honoured. Totally disgusted.
Stayed 3 nights in Nov 2025

10/10 Excellent

Wendy

Stayed 2 nights in Oct 2025

10/10 Excellent

Kayleigh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent stay. Beautiful accommodation, everything we needed and close to all amenities.
Stayed 2 nights in Oct 2025

4/10 Poor

Shamseddin

Travelled with partner
Liked: Cleanliness, amenities
The building is located in walking distance to old town and has good amenities such as coffee maker and Nest. However, the customer support is below average and the building condition is poor. Even though the reservation page said they have elevator, but it is only available until 5th floor and they gave us a room at 6th floor. I have requested many times to change our room because we had luggage but the front desk and customer support were not helpful and rude! They kept saying it is JUST one flight of stairs... We had to carry luggage to the room and at the checkout with no assistance from the building. Overall, a poor stay at this building and do not recommend.
Stayed 2 nights in Oct 2025

8/10 Good

Katy

Travelled with family
Liked: Cleanliness, room comfort
Great location. Spacious apartment. Well equipped.
Stayed 2 nights in Oct 2025

6/10 Okay

Stephanie

Not nearly as nice as the photos. Had a very bare feel. No USB ports for charging.
Stayed 1 night in Oct 2025

10/10 Excellent

Yuet, Metuchen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It has everything in the kitchen just like at home.
Stayed 10 nights in Oct 2025

10/10 Excellent

Elisabeth

Travelled with group
Liked: Cleanliness, room comfort
Clean rooms and great quiet location in New Town. Walking distance to Waverly Station, Royal Mile and lots of places to eat and drink. Staff at reception was very friendly and helpful. I would definitely consider staying there again while in Edinburgh.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, property conditions & facilities
All amenities for a pleasant stay were supplied (except I couldn’t find a hairdryer!). The apartment was clean, bright and welcoming. The views were excellent!
Stayed 1 night in Oct 2025

10/10 Excellent

Marsha, Hector

Liked: Cleanliness, property conditions & facilities
I originally thought that I had reserved a suite with more beds. It worked out well anyway. The suite was comfortable and pleasant. I loved looking out over the garden. We actually saw two foxes hanging out in the garden. The staff was kind and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Angela

Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, room comfort
Great apartment in an amazing location, in easy walking distance to all Edinburgh offers. We loved having access to Queen St Gardens!
Stayed 2 nights in Sep 2025

10/10 Excellent

Callum

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and well equipped. Property was well located within walking distance to the city centre. Staff were friendly and helpful. Had a great stay!
Stayed 3 nights in Jun 2025

8/10 Good

Craig

Liked: Cleanliness, room comfort

Good stay would recommend

Central location. Easy access, felt secure and safe. Apartment was clean. Down side was the fire alarm going off at 8am on Monday morning. No fault of anyone’s just a sharp Wake up call.
Stayed 1 night in Sep 2025

10/10 Excellent

Kitty

Liked: Cleanliness, amenities, property conditions & facilities
Great location in New Town with Old Town just few walkable minutes away. Tram & main train station nearby. Could enjoy Fringe, Tatoo, Film and Book festivals and come back to comfortable space. Loved the secret garden. Staff was friendly and went out of their way to accommodate. Will definitely stay again. Thank you Sonder Royal Garden!
Stayed 3 nights in Aug 2025

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