8/10 Good
Vivian
Travelled with partner
23 Jun 2025
The 2 women at front desk were a bit rude. Stale faces, no hospitality or enthusiasm instead a lot of robotic and scripts and the brow raises. Cell phones at area personal water bottles plus other personal distractions in area of theirs also made me feel unimportant. Rooms were not ready at 4pm they asked for my cell to text/call I came back 20min later and rooms were ready yet I recieved no call/text? Typically when checking into hotels were warmly greeted with a smile asked questions about our visit and a bit more hospitality involvement. Bug they dropped the ball here on Saturday 6/21 afternoon. Women working front desk should be retrained for more ethical genuine hospitality. Tina's painted white paint was peeling off gave me the yuck but the worst was the 1st impressions at desk. Bar tender Omar was great! Valet Parker's were great as well. Hotel smells great! I wasn't offered water or cookies like all other guests being checked in before me. I wonder why?
Vivian
Stayed 1 night in Jun 2025