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Leonardo Inn Glasgow West End

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Photo gallery for Leonardo Inn Glasgow West End

Lobby
Interior detail
Exterior
British cuisine
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services
  • Bar

Explore the area

View in a map
4 Shelley Road, Glasgow, Scotland, G12 0ZD
  • Place, University of Glasgow
    ‪3 min drive‬
  • Place, Botanic Gardens
    ‪3 min drive‬
  • Place, Kelvingrove Park
    ‪4 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double

Hypo-allergenic bedding, desk, blackout curtains, iron/ironing board

Standard Double

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double and Single

Standard Double and Single

Standard Double and Single

7.4 out of 10
Good
(14 reviews)
  • 13 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Superior Double

Superior Double

Superior Double

10.0 out of 10
Exceptional
(2 reviews)
  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard King Room

Standard King Room

Standard King Room

8.0 out of 10
Very good
(35 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin

Standard Twin

Standard Twin

8.4 out of 10
Very good
(21 reviews)
  • 17 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Double Room

Family Double Room

Family Double Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

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Exterior
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  • Free Wi-Fi
  • Restaurant
  • Breakfast available
3.8 out of 5, Good, 1,001 reviews
The price is €63
includes taxes & fees
8 Feb - 9 Feb
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About this property

Leonardo Inn Glasgow West End

Hotel with a restaurant, near University of Glasgow
A restaurant, a bar/lounge, and self parking are available at this hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and dry cleaning are onsite.
Leonardo Inn Glasgow West End offers 137 accommodations with coffee/tea makers and hair dryers. 32-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. This Glasgow hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The breakfast at Leonardo Inn Glasgow West End gets high marks from our customers. During your stay, you'll be within walking distance of University of Glasgow. Free WiFi in public areas, a restaurant, and a bar are available.
  • Free WiFi
  • Enjoy British cuisine while dining at Bar and Grill
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Guests really like the accommodations for the comfy beds and cleanliness
  • Just a 4-minute drive from University of Glasgow and 7 minutes from Scottish Exhibition and Conference Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Leonardo Inn Glasgow West End also features coffee/tea in a common area, complimentary newspapers in the lobby, and a fireplace in the lobby. For a fee, parking is available.

Smoking is allowed in designated areas at this Glasgow hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 11:00 AM.
Bar and Grill - This restaurant specializes in British cuisine. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 7 per night)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 16 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Bar and Grill

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Wedding services

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (100 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 16 per person
  • Self parking fee: GBP 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Glasgow Pond
Leonardo Inn Hotel End
Hotel Glasgow Pond
Hotel Pond
Hotel Pond Glasgow
Pond Glasgow
Pond Hotel
Pond Hotel Glasgow
Glasgow Pond Hotel Scotland
Leonardo Glasgow West End
Leonardo End
Glasgow Pond Hotel
Leonardo Inn Glasgow West End Hotel
Leonardo Inn Glasgow West End Glasgow
Leonardo Inn Glasgow West End Hotel Glasgow

Leonardo Inn Glasgow West End Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 277 out of 1000 reviews
Rating 8 - Good. 330 out of 1000 reviews
Rating 6 - Okay. 220 out of 1000 reviews
Rating 4 - Poor. 111 out of 1000 reviews
Rating 2 - Terrible. 62 out of 1000 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

4/10 Poor

Isabel

Travelled with group
Liked: Amenities
Disliked: Staff & service
Tired hotel: stench in the stairwell which at times permeated my room; poor customer service, particularly the attitude of front desk staff member p.m. on 31.10; grill food poor quality and overpriced; room not cleaned or attended to on middle day; safe locked at open, unusable.
Stayed 2 nights in Oct 2025

8/10 Good

Duncan

Stayed 1 night in Oct 2025

8/10 Good

Murray

Stayed 1 night in Oct 2025

8/10 Good

Alan

Stayed 1 night in Oct 2025

4/10 Poor

Pamela

Disliked: Cleanliness, property conditions & facilities
Room allocated was nect to/behind the lift. Definitely needs better soundproofing. Was awoken from 6am by constant lift noises. Breakfast was ok but not a scottush breakfast as you would expect. Rooms are clean enough but good do with renovation. Peeling paint in bathroom. Fairly cold autumn and room was hot with limited opening window. We stayed here in the dummer and thought it was the weather then but obviously not. Carpark barrier not eorkimg do a loy of cars parked for hospital nect doir for free, rather than just hotel guests. Be wary of booking again.
Stayed 1 night in Oct 2025

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Staff lovely. Bed clean and comfortable. Improvements needed - window didn’t close fully so outside noise quite loud from early in the morning. Quality of rooms reflected in affordable pricing.
Stayed 3 nights in Oct 2025

6/10 Okay

Ailsa

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staff welcoming, room very basic and decor very dated and tired looking. The bed again old and worn but did manage to sleep. Shower was very cold in the morning although there was hot water coming through the bath tap but on switching to the shower, it ran cold. Reported to reception on checkout. Didn't use any of the other facilities.
Stayed 1 night in Oct 2025

8/10 Good

Derek

Liked: Cleanliness, room comfort

Good stay

Staff were friendly and helpful. Room was clean and comfortable. Never used bar or had breakfast. We had early check in with no issues for a wedding. Used car park overnight at no charge
Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

8/10 Good

MORAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We found our stay acceptable but regrettably the accessible room I had stated a preference for was not available, hence we were accommodated on the fourth floor. The lift was available and fine going up, however it was not so reliable going down. There was a long wait for it arriving which was not easy for my husband whose poor mobility makes it difficult standing, and he had a bit of a walk to our room. The staff were helpful, and the young man who served us in the restaurant was very kind and mannerly.
Stayed 1 night in Oct 2025

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lifts were both broken
Stayed 1 night in Oct 2025

4/10 Poor

Steven

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very tired hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, room comfort
Breakfast was lovely, good choice
Stayed 1 night in Oct 2025

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Christopher

Stayed 1 night in Oct 2025

4/10 Poor

Kevin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not recommended

A bit dated, both outside and in. Windows were filthy, showers were ice cold, breakfast was quite poor - not much choice and stocks were not replenished so we went hungry. Definitely won't stay again!
Stayed 1 night in Oct 2025

6/10 Okay

Sharon

Disliked: Cleanliness, property conditions & facilities, room comfort

Not the best place to stay

Our room 416 was not clean. The bathroom was dirty-the walls and door especially. The curtains and chairs in the room were stained and dirty. The walls are paper thin so you could hwar everything and the lifts never worked properly. Not as good as the reviews say.
Stayed 2 nights in Oct 2025

8/10 Good

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room clean and comfortable. Didn’t have breakfast this time. Handy for West End visit.
Stayed 1 night in Oct 2025

8/10 Good

Mary

Stayed 1 night in Oct 2025

4/10 Poor

Tsung Chang, Diamond bar

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My room door handle drop make me have to open the door with hard way, breakfast only have few varieties
Stayed 3 nights in Oct 2025

6/10 Okay

Carol

Travelled with family
Rather dated and overpriced. Clean but carpets not even fitting in the room!
Stayed 1 night in Oct 2025

4/10 Poor

Kelly

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very strong Smell of damp on all landing in room and stairs well hard to breath I have COPD also lift no working had to use stairs have a disability and king size bed was not king-size bed two put together uncomfortable sleep as beds kept separating between mattress where you basically fall in to the middle of the bed
Stayed 1 night in Oct 2025

2/10 Terrible

Jacqueline

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overpriced, dirty and far from a true 3-star hotel

At check-in we were assigned a room with torn curtains and a blocked toilet. After reporting this, we were moved to another room next door, but unfortunately the conditions were just as bad – and still not the room standard we had originally booked. The carpet was stained, the window frames showed black mold, the windows were dirty, the furniture was chipped, the mirrors smeared, and the bedding slipped off constantly. There was also a gap of about 2 cm under the door, and even the shower curtain was stained. The staff seemed stressed and not particularly service-oriented. Breakfast was poor – greasy, overly sweet, and of questionable quality. The cold counter for yogurt, cheese, butter and fruit had no lighting, and several items already tasted spoiled. We asked to cancel the second breakfast but were refused. We were relieved not to have suffered food poisoning and even more relieved to check out of this hotel. This so-called three-star property is overpriced, does not deliver the promised standard, and is not recommended at all – especially not for anyone who values cleanliness, style, and proper service.
Stayed 2 nights in Sep 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there prior to surgery next day at neighbouring hospital. However staff more than helpful, friendly and professional. Very good hotel at reasonable price.
Stayed 1 night in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

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