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Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

2 restaurants, breakfast served
Pool
Fitness facility
Lobby
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
14670 Duval Road, Jacksonville, FL, 32218-9429
  • Place, River City Market Place
    ‪6 min walk‬
  • Place, UF Health North
    ‪18 min walk‬
  • Place, UF Health Hospital North
    ‪19 min walk‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

Suite, 1 Bedroom (Sofa Bed)

8.0 out of 10
Very good
(6 reviews)
  • 61 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds, Accessible (Mobility, Communications)

9.0 out of 10
Wonderful
(17 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Room, 2 Double Beds, Transfer Shower, Non Smoking (Communications Accessible)

9.0 out of 10
Wonderful
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Communications)

In-room safe, desk, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible (Communications)

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed, Accessible, Non Smoking (Mobility, Communications)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Atrium View)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed (Atrium View)

7.8 out of 10
Good
(11 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed (High Floor)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds (High Floor)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds (High Floor)

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Premium Room, 2 Queen Beds, Accessible Bathtub, Non Smoking (Communications Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.2 out of 10
Very good
(96 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(98 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

8.6 out of 10
Excellent
(67 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

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About this property

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a snack bar/deli. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a conference center, a coffee shop/cafe, and self parking. Housekeeping is available on request.
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG offers 317 air-conditioned accommodations with safes and coffee/tea makers. 37-inch flat-screen televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. During your stay, you'll be within walking distance of River City Market Place. You'll find features like free WiFi in public areas and a free roundtrip airport shuttle, plus 2 restaurants.
  • Free WiFi
  • Options for a bite to eat include 2 restaurants and a coffee shop
  • Full breakfast served daily for a fee
  • Self parking, extended parking, and RV/bus/truck parking available for a fee
  • Services include dry cleaning/laundry, luggage storage, and wedding services
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 3-minute drive from River City Market Place and 6 minutes from Anheuser-Busch Brewery
  • Free airport shuttle service
  • Cats and dogs welcome for a fee
There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes a conference center. A roundtrip airport shuttle is free during limited hours. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG. For a fee, parking is available.

This 3.5-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 10:30 AM.
Proper 1822 - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Savannah Bistro - This restaurant serves breakfast only. Open daily.
Starbucks Cafe - This coffee shop serves breakfast only. Open daily.
Late night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to 12:30 AM
  • Parking on site (USD 10 per day)
  • Extended parking on site (USD 10 per day)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily full breakfast available 6:00 AM to 10:30 AM for a fee: USD 6 to 15 for adults and USD 6 to 15 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Proper 1822
  • Savannah Bistro
  • Starbucks Cafe

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (10,000 square foot of space)
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from January 5 2026 to April 5 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 15 for adults, and USD 6 to 15 for children
  • Self parking fee: USD 10.00 per day
  • Extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive smart lock details.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open March 01 and close October 31.
  • Pool access available from 9:00 AM to 11:00 PM.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Jacksonville Airport/I-95N
Crowne Plaza Jacksonville Airport/I-95N
Crowne Plaza Hotel Airport/I-95N
Crowne Plaza Airport/I-95N
Crowne Plaza Hotel Jacksonville Airport/I 95N
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Hotel
Crowne Plaza Hotel Jacksonville Airport/I 95N an IHG Hotel

Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1042 out of 1877 reviews
Rating 8 - Good. 366 out of 1877 reviews
Rating 6 - Okay. 231 out of 1877 reviews
Rating 4 - Poor. 128 out of 1877 reviews
Rating 2 - Terrible. 110 out of 1877 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Jennifer

Great Customer Service
Stayed 1 night in Dec 2025

10/10 Excellent

Shaina

Liked: Cleanliness, amenities, property conditions & facilities
Spotless and very nice staff!
Stayed 1 night in Dec 2025

6/10 Okay

Matthias

Business traveller
Liked: Cleanliness, staff & service
The room was nice, the staff kind and the free breakfast was a real breakfast. But I hate to pay for self parking. It always feels like extortion.
Stayed 1 night in Dec 2025

10/10 Excellent

Debra

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the bed comfortable, and the staff very helpful and courteous!!
Stayed 1 night in Dec 2025

2/10 Terrible

Edith

Liked: Amenities
Disliked: Cleanliness, staff & service
I did pay for a good room in the highest floor, they send me to that one next to the elevator, so I’ve dealing with the elevator noise all night, plus the odor in the room was horrible and dirty sheets, wasn’t good experience my staying
Stayed 2 nights in Dec 2025

6/10 Okay

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff was helpful, especially Leah and Stephanie. I stayed in Tower 2, 5th Floor. Room was spacious and clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was told the breakfast was not included! Everything else was great, just not there long enough to enjoy it!
Stayed 1 night in Dec 2025

2/10 Terrible

Tim

Stayed 2 nights in Nov 2025

8/10 Good

Dominique

Travelled with family
Liked: Staff & service
The staff was very friendly, made up for the renovation inconvenience. Stephanie at the front desk was exceptional! Breakfast was very nice, restaurant menu was small, but tasty. Room was clean, but attention to detail was missing. Exceptional staff made the best impression.
Stayed 1 night in Dec 2025

6/10 Okay

Ron

Liked: Cleanliness
Disliked: Amenities
The original room that I was given was practically on the other side of the hotel the hot water would not work call the front desk and complain and they moved me to a new room on the other side of the hotel which was very much more up-to-date and working well
Stayed 1 night in Dec 2025

6/10 Okay

Haley, Hazlet

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms not clean, had to be moved twice, dirty location overall but great staff
Broken gym equipment
Stayed 3 nights in Dec 2025

8/10 Good

Erika

Travelled with family
Liked: Cleanliness, property conditions & facilities
Location and awesome staff was the highlights of our stay. From check in to housekeeping to breakfast staff, everyone was very nice and approachable. I wish the microwave was available in the room and not have to travel to the front concierge to warm your food. Also the toilets flushing is extremely loud, so much so you can hear your neighbors. Other than that, good stay
Stayed 2 nights in Dec 2025

4/10 Poor

Shirley

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Anthony Uon, Bellevue

Liked: Cleanliness
Room was old
Stayed 3 nights in Dec 2025

8/10 Good

John

Nice location
Stayed 1 night in Dec 2025

4/10 Poor

Robert

Stayed 1 night in Dec 2025

10/10 Excellent

Theodore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2025

2/10 Terrible

Nikki

Stayed 2 nights in Dec 2025

10/10 Excellent

Roshni

Stayed 1 night in Dec 2025

8/10 Good

Leonardo

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 4 nights in Nov 2025

10/10 Excellent

Shawna

Liked: Cleanliness, staff & service, amenities
Room was spotless and Darius at front desk was awesome
Stayed 1 night in Dec 2025

8/10 Good

Tanzania

Business traveller
Liked: Cleanliness, staff & service, amenities
The bathroom lighting was terrible
Stayed 1 night in Dec 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities
The room was spotless, the bed was like sleeping on a cloud and the staff was very courteous. The hotel is really beautiful and I’m so glad I booked a room there.
Stayed 1 night in Dec 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was nice & clean. Stephanie made check-in simple & quick. She was also very pleasant & assisted in helping us with dinner options. The room was clean & fresh. We didn’t take advantage of breakfast because we left very early in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Chris

Stayed 1 night in Dec 2025

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