Hilton Garden Inn Jacksonville Downtown Southbank

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Dates

June 2025

July 2025

Presidential Suite, 1 King | Living area

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Hot tub
Room service
Bar
24/7 front desk

Explore the area

1201 Kings Avenue, Jacksonville, FL, 32207

VyStar Veterans Memorial Arena
‪4 min drive‬
Daily's Place
‪4 min drive‬
EverBank Stadium
‪5 min drive‬
Jacksonville, FL (JAX-Jacksonville Intl.)
‪23 min drive‬

Room options

1 bedroom, premium bedding, down duvets, in-room safe

Room, 2 Queens, Accessible w/ Roll In Shower

Sleeps 4
2 Queen Beds

Room, 1 King, Accessible w/ Roll In Shower

Very good

Sleeps 2
1 King Bed

37-inch LCD TV with satellite channels, TV

Junior Suite, 2 Queen

Sleeps 5
2 Queen Beds

Room, 1 King, Mobility Access w/ Tub

Sleeps 2
1 King Bed

Room, 1 King, Hearing Accessible

Very good

Sleeps 2
1 King Bed

Presidential Suite, 1 King

Sleeps 4
1 King Bed

Junior Suite, 1 Queen, Hearing Accessible

Exceptional

Sleeps 5
2 Queen Beds

Room, 2 Queens, Accessible w/ Bathtub

Very good

Sleeps 4
2 Queen Beds

Junior Suite, 1 King

Sleeps 2
1 King Bed

Room, 2 Queen, Hearing Accessible

Wonderful

Sleeps 4
2 Queen Beds

Room, 2 Queens, Accessible

Sleeps 4
2 Queen Beds

Room, 2 Queen

Excellent

Sleeps 4
2 Queen Beds

Room, 1 King

Excellent

Sleeps 2
1 King Bed

Similar properties

Pool
Pet-friendly
Free WiFi
Restaurant

for 1 room

includes taxes & fees

5 Jul - 6 Jul

About this property

Hilton Garden Inn Jacksonville Downtown Southbank

Hotel in Jacksonville with a 24-hour fitness center and a 24-hour front desk

Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a hot tub, and self parking.

Hilton Garden Inn Jacksonville Downtown Southbank offers 123 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 37-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Jacksonville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.

Children under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 15 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hilton Garden Inn Jacksonville Downtown Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant. This property offers pet-friendly amenities like food and water bowls.

Free WiFi and wired Internet
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Self parking available for a fee
Take a swim in the outdoor pool or soak in the hot tub
Services include dry cleaning/laundry, luggage storage, and limo or town car service
Onsite recreation includes a 24-hour gym
6 minutes by car from EverBank Stadium and 14 minutes from St. Johns Town Center
Cats and dogs welcome for a fee
Pet-friendly amenities are available, including food and water bowls

Hilton Garden Inn Jacksonville Downtown Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this hotel measures 1226 square feet (114 square meters) and includes conference space. Hilton Garden Inn Jacksonville Downtown Southbank also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Jacksonville hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Hilton Garden Inn Jacksonville Downtown Southbank has a restaurant on site.

Garden Grille & Bar - Onsite bar. Open daily.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Limo/town car service
Secured, covered parking on site (USD 20 per day)
Wheelchair-accessible parking and van parking available

Food and drink

A bar/lounge
A restaurant

Restaurants on site

Garden Grille & Bar

Things to do

24-hour gym
Hot tub
Outdoor pool
TV in common areas

Family friendly

Fenced pool
Free cot
In-room microwave
In-room refrigerator
Laundry facilities
Outdoor pool
Rollaway/extra bed (surcharge)

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Wedding services

Business services

1,226 square feet of conference space
Meeting rooms

Outdoors

Pool loungers

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Lift
Phone accessibility kit
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

1 building
8 floors
Banquet hall
Built in 2009
Designated smoking areas

Room amenities

Bedroom

Down comforter
Free cot
Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

37-inch LCD TV with premium satellite channels

Food and drink

Coffee/tea maker
Limited room service
Microwave
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk chair
Free local calls
Free weekday newspapers
Laptop workspace
Phone
Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in available

Express check-in available

Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Contactless check-out available

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Only dogs and cats are allowed
Maximum 2 (weight limit: 75 lbs per pet)
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome.

Kids stay free! Children 17 years old and younger stay free when using existing bedding.

Rollaway/extra beds are available for USD 10.0 per night.

Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Covered self parking fee: USD 20.00 per day (in/out privileges)
Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

Pool access available from 10:00 AM to 10 PM.
Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Downtown/Southbank

Hilton Garden Inn Downtown/Southbank Hotel

Hilton Garden Inn Downtown/Southbank Hotel Jacksonville

Hilton Garden Inn Jacksonville Downtown/Southbank

Hilton Garden Inn Jacksonville Downtown Southbank Hotel

Hilton Garden Inn Southbank Hotel

Hilton Garden Inn Southbank

Hilton Jacksonville Southbank

Hilton Garden Inn Jacksonville Downtown Southbank Hotel

Hilton Garden Inn Jacksonville Downtown Southbank Jacksonville

Hilton Garden Inn Jacksonville Downtown Southbank Reviews

8.4

Very good

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Excellent

ANDREA

20 Mar 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2025

6/10 Okay

Robert

19 Mar 2025

😊

Stayed 1 night in Mar 2025

8/10 Good

James

16 Mar 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wish I would have known about the $20/day parking charge before arriving at the hotel but other than that no complaints.

Stayed 2 nights in Mar 2025

10/10 Excellent

Sonja

14 Mar 2025

Stayed 1 night in Mar 2025

6/10 Okay

Amy

10 Mar 2025

Disliked: Cleanliness, property conditions & facilities

Not worth the price

the hotel seemed in disrepair. the shower door would not remain closed. room seemed dirty. the room was not worth the price. Only plus was the hot tub which we enjoyed

Stayed 1 night in Mar 2025

10/10 Excellent

Kristina

6 Mar 2025

Stayed 1 night in Mar 2025

2/10 Terrible

Mark

5 Mar 2025

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My room was the parking garage

Booked thru hotels and despite confirmation / reservation I was not in the system. Due to aMarathon everything near booked-had to sleep in my truck in the parking garage

Stayed 1 night in Feb 2025

10/10 Excellent

Tynell

26 Feb 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

AllGOOD

Stayed 1 night in Feb 2025

10/10 Excellent

Jessica

Business traveller

24 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for all things Jacksonville

A little noisy (my room was next to the freeway) but overall this hotel was very clean. The staff were all friendly and the room was comfortable. It's also in a great location for all areas of Jacksonville. The breakfast left a little to be desired, but overall it was a great hotel.

Stayed 2 nights in Feb 2025

8/10 Good

Vinette

22 Feb 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Overall decent stay

Stayed at Jax Downtown location. Self check in link in email did not work. Front desk service was impatient, kept cutting me off when speaking and did not mention breakfast or extra charges until I asked for breakdown. You’ll be charged $20 for parking even if you don’t use parking garage. Overall stay was nice after check in and room service/food was great.

Stayed 1 night in Feb 2025

10/10 Excellent

Gail

19 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2025

8/10 Good

Karena

18 Feb 2025

Stayed 2 nights in Feb 2025

10/10 Excellent

Mischielle

17 Feb 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was a great escape

Stayed 2 nights in Feb 2025

6/10 Okay

Michelle

16 Feb 2025

Liked: Cleanliness, staff & service, room comfort

Stayed 1 night in Feb 2025

6/10 Okay

Mason Wade

Travelled with partner

16 Feb 2025

Liked: Cleanliness, property conditions & facilities

Disliked: Staff & service

Overall it was a nice stay clean rooms/bathroom. The general manager was a little rude to me about my complaint of not getting housekeeping. But other than that it was just what I needed

Stayed 4 nights in Feb 2025