Holiday Inn Express and Suites Jacksonville East by IHG

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Dates

September 2025

October 2025

Seasonal outdoor pool, open 8:00 AM to 10:00 PM, pool umbrellas

Premium bedding, pillow-top beds, in-room safe, desk

Overview
Rooms
Location
Policies

Very good

Popular amenities

Pool
Housekeeping
Gym
24/7 front desk
Laundry

Explore the area

53 Jefferson Road, Jacksonville, FL, 32225

University of North Florida
‪5 min drive‬
St. Johns Town Center
‪7 min drive‬
Mayo Clinic Florida
‪14 min drive‬
Jacksonville, FL (JAX-Jacksonville Intl.)
‪24 min drive‬

Room options

Standard Room, 1 Queen Bed

Very good

Sleeps 2
1 Queen Bed

Standard Room, Multiple Beds

Exceptional

Sleeps 6
2 Queen Beds and 1 Double Sofa Bed

Standard Room

Wonderful

Sleeps 2
1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed, Accessible (Accessible Tub)

Exceptional

Sleeps 4
1 King Bed

Standard Room, 1 King Bed with Sofa bed

Exceptional

Sleeps 4
1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

Wonderful

Sleeps 6
2 Queen Beds

Standard Room, 1 King Bed

Excellent

Sleeps 2
1 King Bed

Similar properties

Pool
Hot tub
Breakfast included
Pet-friendly

includes taxes & fees

21 Sept - 22 Sept

About this property

Holiday Inn Express and Suites Jacksonville East by IHG

Hotel in Jacksonville with free breakfast and a fitness center

This hotel features a fitness center, a 24-hour business center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room, and concierge services are onsite.

Holiday Inn Express and Suites Jacksonville East by IHG offers 101 air-conditioned accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The free breakfast at Holiday Inn Express and Suites Jacksonville East by IHG gets high marks from our customers. During your stay, you'll be within walking distance of Regency Square Mall. Features include free WiFi in public areas and free self parking, plus a gym.

Free buffet breakfast served daily
Free WiFi
Free self parking
Take a swim in the seasonal outdoor pool
Amenities include free lobby newspapers, a front-desk safe, and a 24-hour business center
Onsite recreation includes a gym
Guests have great things to say about the helpful staff and the clean accommodations
7 minutes by car from St. Johns Town Center and 12 minutes from Jacksonville Cruise Terminal

Holiday Inn Express and Suites Jacksonville East by IHG offers its guests a fitness center and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business center and a meeting room. Free breakfast is available daily. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express and Suites Jacksonville East by IHG. Free self parking is available.

Smoking is allowed in designated areas at this Jacksonville hotel.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi

Parking and transport

Free uncovered self parking on site
Wheelchair-accessible parking and van parking available
Onsite parking includes off-street options

Food and drink

Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas

Things to do

Gym
Seasonal outdoor pool
TV in common areas

Family friendly

Fenced pool
Grocery/convenience store
In-room cot
In-room microwave
In-room refrigerator
Laundry facilities
Seasonal outdoor pool

Conveniences

24-hour front desk
Free newspapers in lobby
Grocery/convenience store
Laundry facilities
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff

Business services

24-hour business centre
Meeting room

Outdoors

Pool loungers
Pool umbrellas
Terrace

Spa

In-room massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Braille/raised signage
Handrails in stairways
Lift
Pool hoist on site
Stair-free path to entrance
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking

4 floors
Banquet hall
Built in 2007
Designated smoking areas

Room amenities

Bedroom

Blackout drapes
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided

Entertainment

Flat-screen TV with premium satellite channels

Food and drink

Coffee/tea maker
Microwave
Refrigerator

Air conditioning
Desk
Free daily newspapers
Free local calls
Iron/ironing board
Laptop workspace
Phone
Safe
Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8:00 AM

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Free cribs (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

The seasonal pool will open in March and close in November.
Pool access available from 8:00 AM to 10:00 PM.
Registered guests are the only ones allowed to be in guestrooms.
Alcohol isn't served at Holiday Inn Express and Suites Jacksonville East by IHG.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Jacksonville East

Holiday Inn Express Jacksonville East

Holiday Inn Express Jacksonville East Hotel

Holiday Inn Express Suites Jacksonville East

Inn Express Jacksonville East

Holiday Inn Express and Suites Jacksonville East by IHG Reviews

8.4

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

10/10 Excellent

Anna, Cincinnati

13 Jun 2025

Stayed 1 night in Jun 2025

6/10 Okay

Allan

12 Jun 2025

Just fine

Stayed 1 night in Jun 2025

2/10 Terrible

Chelsea, indian springs

Travelled with family

10 Jun 2025

Shortage of towels, bell cart for luggage is broke. Staff was friendly but not provided with items needed.

Stayed 1 night in Jun 2025

10/10 Excellent

Clarissa

9 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Jun 2025

10/10 Excellent

Moises

9 Jun 2025

Stayed 1 night in Jun 2025

8/10 Good

Joseph

5 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2025

10/10 Excellent

Vicki

Travelled with family

4 Jun 2025

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jun 2025

8/10 Good

Margarita

1 Jun 2025

Liked: Cleanliness, property conditions & facilities, room comfort

Stop with the pancake experiment.....awful. Go back to waffles

Stayed 4 nights in May 2025

8/10 Good

Krista

1 Jun 2025

Stayed 1 night in May 2025

8/10 Good

Anamary

Travelled with family, Travelled with family and small children

31 May 2025

Liked: Amenities, property conditions & facilities

Disliked: Cleanliness

Overall, property is centrally located close to St. Johns Town Center. The rooms show wear. The soap and toiletries from Dove are nice. The breakfast is good with many options. Gave it a 4 for cleanliness.

Stayed 1 night in May 2025

10/10 Excellent

Sammy Guillermo Valdivia

Travelled with family

30 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and I recommend it 100%.

Stayed 1 night in Feb 2025

10/10 Excellent

Margarita

Travelled with family

30 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service and I recommend it 100%.

Stayed 1 night in May 2025

6/10 Okay

ANGELINA

Travelled with family and small children

26 May 2025

Liked: Amenities

Disliked: Cleanliness, property conditions & facilities

Cons: Cleaners do poor job cleaning the room, public bathroom tissue paper doesn’t get refilled, not enough towels in the room, slow elevators Pros: breakfast was good, gym was clean, good pillows

Stayed 2 nights in May 2025

8/10 Good

Wendy

26 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in May 2025

6/10 Okay

Alfred

Travelled with partner

25 May 2025

Liked: Cleanliness

Once again, staff make a difference. From the check in to the check out, the staff was helpful and full of insight. This made my stay much better since i had a very tight schedule. The amenities available were not that many but someone put in the research to hit the average need of consumers. The issue I have in the maintaining of the bathroom. The shower head had low pressure. I'm guessing that is from the calcium build up on the shower head. There was also green corrosion on the shower heads. In the room itself, a decent amount of tech assisted items were very helpful.

Stayed 1 night in May 2025

10/10 Excellent

Bobbie, Independence

21 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

D the front desk guy was the best!!!

Stayed 2 nights in May 2025

10/10 Excellent

Marlon

Travelled with family

19 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Close to alot of late night eaters

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

10 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

It was nice and clean and the staff was very nice.

Stayed 1 night in Apr 2025

10/10 Excellent

Ashley

Travelled with family and small children

10 May 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The guy at the front desk was so nice and helpful! The room was big, very clean, and hotel hallways were nice and quiet. Will definitely be returning!

Stayed 1 night in May 2025

10/10 Excellent

TAMARA

7 May 2025

Stayed 4 nights in Apr 2025

8/10 Good

Emily, Jacksonville

Travelled with family

5 May 2025

Liked: Cleanliness, staff & service, property conditions & facilities

We decided to stay at a hotel for the night because we were having some issues with our water at the house and we all needed to get a shower. We stayed in room 207. Was a little disappointed when the tub wouldn’t drain after our showers.

Stayed 1 night in May 2025