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Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jacksonville Downtown-Southbank

Exterior
Serves breakfast and dinner
32-inch LCD TV with premium TV channels, TV, DVD player
Outdoor spa tub
Suite, 1 King Bed

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪15 min walk‬
  • Place, Florida Theatre
    ‪3 min drive‬
  • Place, EverBank Stadium
    ‪6 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪26 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(30 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Balcony

32-inch LCD TV with premium TV channels, TV, DVD player

2 Bedroom Suite, 2 King Beds, Balcony

  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Hearing Accessible

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

King Studio

  • Sleeps 4

1 King Mobility/Hearing Accessible Tub Suite

  • Sleeps 4

One-Bedroom King Room

  • Sleeps 4

2 King Mobility/Hearing Access Ri Shwr Suite

  • Sleeps 6

Studio with 2 Queen Beds

  • Sleeps 6

1 Bedroom 2 Queen Beds

  • Sleeps 6

2 Bedroom 2 Bath 2 King Beds Balcony

  • Sleeps 6

Studio With 1 King Bed And Roll-in Shower-Mobility And Hearing Accessible

  • Sleeps 4

2QUEEN HEARING ACCESSIBLE STUDIO SUITE NOSMOK

  • Sleeps 6

2QUEEN MOBILITY/HEARING ACCESS TUB SUITE NSMK

  • Sleeps 6

2QUEEN HEARING ACCESSIBLE SUITE NONSMOKING

  • Sleeps 6

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds

Full-sized fridge, microwave, stovetop, dishwasher

2 Bedroom Suite, 2 King Beds

  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 6
  • 2 Queen Beds

2 Bedroom 2 Bath 2 King Beds

  • Sleeps 6

One-Bedroom King Suite-Hearing Accessible

  • Sleeps 4

King Studio-Hearing Accessible

  • Sleeps 4

2 Bdrm 2 King 2 Bath Hearing Accessible Suite

  • Sleeps 6

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4.1 out of 5, Very good, 1,636 reviews
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includes taxes & fees
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About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and conference space are onsite.
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Jacksonville Downtown-Southbank. During your stay, you're just a quick walk from Jacksonville Historical Center. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at American Grill
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 14 minutes by car from St. Johns Town Center and 6 minutes from EverBank Stadium
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 818 square feet (76 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Jacksonville Downtown-Southbank also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
American Grill - This bar specializes in American cuisine and serves breakfast and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 25 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 818 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 25.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 464 out of 807 reviews
Rating 8 - Good. 187 out of 807 reviews
Rating 6 - Okay. 78 out of 807 reviews
Rating 4 - Poor. 45 out of 807 reviews
Rating 2 - Terrible. 33 out of 807 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Joanne

Travelled with partner
Older facility with a smell
Stayed 1 night in Dec 2025

8/10 Good

Anshul

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The options are not comparable with competitors hotel. They don’t offer basic options and whatever was offered felt stale and very limited quantity. All the guests in the room were highly disappointed
Stayed 2 nights in Dec 2025

8/10 Good

Daunya

Stayed 1 night in Dec 2025

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service
.
Stayed 5 nights in Dec 2025

10/10 Excellent

Joseph

Stayed 4 nights in Dec 2025

8/10 Good

lindsay

Stayed 1 night in Dec 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities
The staff were all very friendly and helpful!!
Stayed 1 night in Nov 2025

8/10 Good

Crystal

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Coffee maker didn’t work. Ice machines out on our floor. Clean but carpets need cleaning in hotel halls etc. staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

leon

Stayed 3 nights in Nov 2025

8/10 Good

JUAN

Stayed 2 nights in Nov 2025

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 2 nights in Nov 2025

10/10 Excellent

Ruth

Liked: Cleanliness, amenities, property conditions & facilities
Front desk was super nice. The parking is a little awkward. But room was just as described and beautiful view.
Stayed 1 night in Nov 2025

2/10 Terrible

Marty

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our room had been given to someone else after I had already been charged on 10/18/2025 the desk attendant tried to say you only pay when you check in which was not true my card was charged when I booked…They did find us a room but it was a king and sofa bed after I paid for a double with a sofa bed for five people also we had driven 5 hrs after work to have to wait another hour for them to find us a room and I had never heard of 1st come 1st serve at a hotel just unacceptable I personally will not be back. Oh and I forgot the hotel smelled like raw sewage.
Stayed 2 nights in Oct 2025

10/10 Excellent

Guerda

Stayed 3 nights in Nov 2025

10/10 Excellent

Jeremy

Stayed 3 nights in Oct 2025

10/10 Excellent

Tyrell

Stayed 2 nights in Oct 2025

10/10 Excellent

leon

Stayed 2 nights in Oct 2025

10/10 Excellent

Glen

Stayed 1 night in Oct 2025

6/10 Okay

Edwin

Travelled with family and small children
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The staff were friendly and helpful. We needed additional towels and blankets and they came right away. However, the room was not as clean. The cups they have in the kitchen area were dirty, obviously used and not cleaned. The bathroom vent was dirty, the headboard of the beds were stained, so was the carpet which had red juice stain. The carpet on the main lobby when you first walk in was super dirty which is not a good impression. The hallway on the second floor had a bathroom smell. The pool and jacuzzi were clean, though. But, I will not return as the negatives outweighs the positive.
Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff
Stayed 1 night in Oct 2025

10/10 Excellent

Diego

Stayed 1 night in Sep 2025

10/10 Excellent

Angelique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room.
Stayed 1 night in Oct 2025

10/10 Excellent

Cameron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean hot tub and overall nice and up kept hotel
Just a quick scooter ride to the stadium
Stayed 1 night in Oct 2025

10/10 Excellent

Oprah, Cocoa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Damien

Stayed 1 night in Oct 2025

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