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Homewood Suites by Hilton Jacksonville Downtown-Southbank

3.0 star property

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Photo gallery for Homewood Suites by Hilton Jacksonville Downtown-Southbank

Exterior
Reception
Breakfast and dinner served, American cuisine
Full-sized fridge, microwave, stovetop, dishwasher
Outdoor spa tub

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
1201 Kings Avenue, Jacksonville, FL, 32207
  • Place, Baptist Medical Center Jacksonville
    ‪13 min walk‬
  • Place, Theatre Jacksonville
    ‪14 min walk‬
  • Place, Florida Theatre
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪23 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Balcony

32-inch LCD TV with premium TV channels, TV, DVD player

2 Bedroom Suite, 2 King Beds, Balcony

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for 2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Accessible (Roll-In Shower)

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for 2 Bedroom Suite, 2 King Beds, Hearing Accessible

In-room safe, desk, iron/ironing board, free WiFi

2 Bedroom Suite, 2 King Beds, Hearing Accessible

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

In-room safe, desk, iron/ironing board, free WiFi

Studio, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Hearing)

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 1 King Bed, Accessible (Hearing)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

32-inch LCD TV with premium TV channels, TV, DVD player

Suite, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for 2 Bedroom Suite, 2 King Beds

Full-sized fridge, microwave, stovetop, dishwasher

2 Bedroom Suite, 2 King Beds

  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Studio Suite, 2 Queen Beds

In-room safe, desk, iron/ironing board, free WiFi

Studio Suite, 2 Queen Beds

9.8 out of 10
Exceptional
(7 reviews)
  • Sleeps 6
  • 2 Queen Beds

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About this property

Homewood Suites by Hilton Jacksonville Downtown-Southbank

Hotel in Jacksonville with free breakfast and a 24-hour fitness center
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a hot tub, self parking, and conference space are onsite.
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers 98 accommodations with MP3 docking stations and DVD players. Accommodations have separate sitting areas and are furnished with double sofa beds. LCD televisions are featured in guestrooms. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at Homewood Suites by Hilton Jacksonville Downtown-Southbank. During your stay, you'll be within walking distance of Theatre Jacksonville. You'll find features like free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine while dining at American Grill
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include free grocery shopping service, dry cleaning/laundry, and luggage storage
  • Onsite recreation includes a 24-hour gym
  • 13 minutes by car from St. Johns Town Center and 6 minutes from EverBank Stadium
  • Cats and dogs welcome for a fee
Homewood Suites by Hilton Jacksonville Downtown-Southbank offers its guests an outdoor pool, a hot tub, and a 24-hour fitness center. There's a restaurant on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 818 square feet (76 square meters) and includes conference space. The business-friendly Homewood Suites by Hilton Jacksonville Downtown-Southbank also features complimentary newspapers in the lobby, a fireplace in the lobby, and laundry facilities. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:30 AM to 9:30 AM.
American Grill - This bar specializes in American cuisine and serves breakfast and dinner.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 20 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • American Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Outdoor pool
  • TV in common areas

Family friendly

  • DVD player
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)

Business services

  • 818 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2009
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • DVD player
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Paper towels
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self parking fee: USD 20.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Hilton Downtown/Southbank
Homewood Suites Hilton Downtown/Southbank Hotel
Homewood Suites Hilton Downtown/Southbank Hotel Jacksonville
Homewood Suites Hilton Jacksonville Downtown/Southbank
Homewood Suites Jacksonville Downtown/Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank
Homewood Suites Hilton Jacksonville Downtown-Southbank Hotel
Homewood Suites Hilton Downtown-Southbank
Hotel Homewood Suites by Hilton Jacksonville Downtown-Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites Hilton Downtown-Southbank Hotel
Homewood Suites by Hilton Jacksonville Downtown/Southbank
Homewood Suites by Hilton Jacksonville Downtown Southbank
Homewood Suites by Hilton Jacksonville Downtown-Southbank Hotel

Homewood Suites by Hilton Jacksonville Downtown-Southbank Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 439 out of 764 reviews
Rating 8 - Good. 180 out of 764 reviews
Rating 6 - Okay. 75 out of 764 reviews
Rating 4 - Poor. 39 out of 764 reviews
Rating 2 - Terrible. 31 out of 764 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Stayed 3 nights in Sep 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family birthday trip

Stay was excellent. Need better choices for breakfast other than that it was an excellent day.
Stayed 1 night in Sep 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family birthday trip

This day was excellent. Only thing I didn’t like was the breakfast that good and they should at least have some bacon in the breakfast rotation
Stayed 3 nights in Sep 2025

6/10 Okay

Brooke, Elberta

Liked: Property conditions & facilities
Disliked: Cleanliness
This location was very convenient. The overall property was neat & clean. The room was very quiet. Bed was comfortable. The front desk staff was EXCELLENT and very helpful. The rooms were not very clean though. All of the kitchen utensils, glasses, etc. were dirty. There was not a dishcloth to clean them. The sofa had a stain on it. The bathroom door was dirty, the shower shelf was dirty. The cleaning staff did not clean our room on the second day of our stay as advertised. I had to request towels and washcloths.
Stayed 4 nights in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, amenities
Everything was great thank you for the excellent day
Stayed 1 night in Sep 2025

10/10 Excellent

Beth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. Our room wasn't ready when we got there but they handled it professionally and upgraded our room at a discounted rate and gave us free parking.
Stayed 1 night in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025

10/10 Excellent

Terrell

Stayed 1 night in Aug 2025

8/10 Good

Vaughn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marc the receptionist was very warm and welcoming stellar. However, there was a situation I was basically kicked from my room on a no payment claim on a already paid for room. Which proved inconvenient post nfl game recovery with family as facilities and were urgently needed and could not be accessed. Despite paying in advance weeks ahead of reservation.
Stayed 2 nights in Sep 2025

6/10 Okay

Patti

Stayed 3 nights in Sep 2025

6/10 Okay

Jujuana

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities
My rating are low because the jacuzzi tub by the pool was cold it wasn't hot at all Also there were no blankets in my room I got them from the house keeping The staff however was beyond amazing and very helpful
Stayed 2 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 1 night in Jun 2025

10/10 Excellent

leon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very nice though no grab bar in shower/bath. Bed very firm. Ice machines disabled on two floors. Elevators go to two different towers but not identified (had to go back down and find another bank of elevators, neither indicated limited access on floor). But would definitely stay again.
Stayed 1 night in Aug 2025

10/10 Excellent

Anthony, Peru

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Stayed 2 nights in Aug 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night trip

We had 5 people but only 3 towels were provided. We used the pull out couch but there were no extra sheet and bedding provided in the room. The room was clean and the bed was comfortable. Breakfast was okay.
Stayed 1 night in Aug 2025

10/10 Excellent

Shawnette, 32065

Stayed 1 night in Aug 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities
I didn't know I had to pay for parking It didn't say that when I purchased the room
Stayed 2 nights in Jul 2025

10/10 Excellent

Logan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was an amazing stay and the staff was very nice to me and my girlfriend and her sister staying with us and upgraded our room for a easier stay with ease and no extra charge.
Stayed 1 night in Jul 2025

2/10 Terrible

Jeronia, Zachary

This property is understaffed and unclean. The
Stayed 5 nights in Jul 2025

4/10 Poor

Jacob

Travelled with family, Travelled with family and small children
Disliked: Cleanliness
Not very clean and our nonsmoking room smelled like smoke.
Stayed 2 nights in Jul 2025

8/10 Good

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and parking was also good. The breakfast choices was not the best
Stayed 2 nights in Jun 2025

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

Booked the 2 bedroom suite and it was absolutely perfect for a family of 6. Lots and lots of space, 2 bedrooms with King size beds, 2 bathrooms (a must with 4 girls), and a pull out couch. Had a small kitchenette and full size fridge. Beds were very comfortable, bathrooms and rooms were clean. Staff was friendly and great location. The only con was the train. We heard it a few times during the night and being a light sleeper doesn't help. Also, parking fees are separate. A little expensive since it's self parking in the garage. But we would definitely stay there again. Highly recommend.
Stayed 1 night in Jun 2025

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