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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Outdoor pool, open 6:00 AM to 10:00 PM, pool loungers
Front of property – evening/night
Terrace/patio
Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪10 min walk‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, UF Health Hospital North
    ‪2 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.2 out of 10
Wonderful
(234 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(175 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(22 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.2 out of 10
Wonderful
(42 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.6 out of 10
Good
(10 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with a 24-hour fitness center and a coffee shop
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Hyatt Place Jacksonville Airport offers 127 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. This Jacksonville hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of UF Health North. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi (speed: 50+ Mbps)
  • Free self parking
  • Enjoy a bite to eat at The Placery, a bistro that serves American cuisine
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 3-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville Airport offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 1150 square feet (107 square meters) and includes conference space. A terrace, a vending machine, and a picnic area are also featured at the business-friendly Hyatt Place Jacksonville Airport. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
The Placery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room sofa bed
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,150 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2028
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 10 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Jacksonville Airport
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Hyatt Place Jacksonville Airport Jacksonville
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Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1631 out of 2372 reviews
Rating 8 - Good. 401 out of 2372 reviews
Rating 6 - Okay. 185 out of 2372 reviews
Rating 4 - Poor. 70 out of 2372 reviews
Rating 2 - Terrible. 85 out of 2372 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Roderick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was great
Stayed 2 nights in Nov 2025

2/10 Terrible

Kevin

Stayed 1 night in Nov 2025

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service
Was unable to make it to my reservation. Made attempts to contact the hotel manager several times to obtain a refund or some sort of remedy for the unforeseen circumstances with no response. The manager had someone else tell me there is nothing they can do. This was very disappointing. This hotel is usual my go to when I’m in Jacksonville, of course I will never book at this location again. Very unprofessional the way the situation was dealt with.
Stayed 1 night in Nov 2025

4/10 Poor

Teresa

Disliked: Cleanliness, property conditions & facilities
Room was not actually clean - everything was sticky, air was musty, bed was extremely uncomfortable, hardly slept. Bathroom was gross, shower doors stained. Headboard of bed had visible stains on it. Blackout curtain was broken. Need to update your rooms and clean them.
Stayed 1 night in Nov 2025

6/10 Okay

Michael

Windows in the room were were fogged over could not see through one at all
Stayed 1 night in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

6/10 Okay

Orlando

Travelled with partner
El olor no era agradable y por el precio que se renta debería ser renovada, el acceso al baño es incómodo.
Stayed 1 night in Oct 2025

10/10 Excellent

Clinton S

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great stay for a night, the room was clean, quiet area and nice employees.
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvelous
Stayed 1 night in Oct 2025

10/10 Excellent

Audrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The airport shuttle was just great to have. I didn't have a car and didn't know how I was going to get to the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brian

Business traveller
Liked: Cleanliness, staff & service, amenities
Everything was lovely
Stayed 1 night in Nov 2025

10/10 Excellent

Refugio

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, courteous staff everything was smooth and easy to get in and out of early in the morning. It also has all amenities that you need for a good nights day.
Stayed 1 night in Oct 2025

2/10 Terrible

Timothy

Stayed 1 night in Nov 2025

2/10 Terrible

Timothy

Business traveller
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Customer service is lacking
Stayed 2 nights in Nov 2025

10/10 Excellent

arthur

Stayed 1 night in Sep 2025

10/10 Excellent

Corina Denise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay! The staff was great!
Stayed 3 nights in Oct 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were great, clean, and comfortable. Pool looked like it could use some work, but may be out of season, breakfast was okay
Stayed 1 night in Oct 2025

6/10 Okay

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I stayed for two nights and while the room was a bit dated and the air conditioner made a funny noise at night, the hotel staff truly made up for it. Everyone was exceptionally friendly, helpful, and always smiling — which is hard to find these days. Their warmth and courtesy turned what could have been an average stay into a really pleasant experience.
Stayed 2 nights in Oct 2025

6/10 Okay

Aude

Travelled with family
Disliked: Property conditions & facilities
N/A
Stayed 3 nights in Oct 2025

10/10 Excellent

Jarrett

Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff is wonderful
Stayed 3 nights in Oct 2025

6/10 Okay

Sally

Liked: Property conditions & facilities
Disliked: Amenities
Room was fine. Staff was nice. Airport shuttle was a hassle and a half. The shuttle they sent was not marked, so I missed it the first time and had to wait 45mins to get picked up. I scheduled a shuttle back to the airport the next day to rent a car and waited an hour for that shuttle bc the driver wasn’t working. I was given wrong times for the breakfast and so I missed it.
Stayed 1 night in Oct 2025

10/10 Excellent

Flor

Liked: Cleanliness, staff & service, amenities
Clean room friendly staff
Stayed 1 night in Oct 2025

10/10 Excellent

Douglas Edward

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, good food, courteous staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Jason

Stayed 1 night in Oct 2025

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