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Hyatt Place Jacksonville Airport

3.0 star property

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Photo gallery for Hyatt Place Jacksonville Airport

Lobby
Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)
Front of property – evening/night
Seasonal outdoor pool
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

Explore the area

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14565 Duval Rd, Jacksonville, FL, 32218
  • Place, River City Market Place
    ‪1 min drive‬
  • Place, UF Health North
    ‪2 min drive‬
  • Place, Jacksonville Zoo and Gardens
    ‪9 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed (& Sofabed)

9.0 out of 10
Wonderful
(220 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (& Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (& Sofabed)

9.0 out of 10
Wonderful
(164 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

In-room safe, desk, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

9.0 out of 10
Wonderful
(21 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (High Floor, Sofabed)

In-room safe, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds (High Floor, Sofabed)

9.0 out of 10
Wonderful
(40 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

Room, 1 King Bed, Accessible (Roll-in Shower, Sofabed)

9.2 out of 10
Wonderful
(13 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

Room, 2 Queen Beds, Accessible (Roll-in Shower, Sofabed)

7.6 out of 10
Good
(8 reviews)
  • 37 sq m
  • Sleeps 6
  • 2 Queen Beds

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Exterior
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG
  • Free airport shuttle
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, 1,740 reviews
The price is €91
includes taxes & fees
23 Nov - 24 Nov
Crowne Plaza Hotel Jacksonville Airport/I-95N by IHG

About this property

Hyatt Place Jacksonville Airport

Hotel in Jacksonville with free breakfast and airport shuttle service
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free full breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a snack bar/deli, a coffee shop/cafe, and a seasonal outdoor pool.
Hyatt Place Jacksonville Airport offers 127 air-conditioned accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds and desks. Flat-screen televisions are featured in guestrooms.

Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
The free breakfast at Hyatt Place Jacksonville Airport gets high marks from our customers. During your stay, you'll be within walking distance of UF Health North. Enjoy features like free WiFi in public areas, free self parking, and a free roundtrip airport shuttle.
  • Free full breakfast served daily
  • Free WiFi
  • Free self parking
  • Enjoy a bite to eat at 24/7 Gallery, a bistro that serves American cuisine
  • Extended parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the cleanliness and spaciousness
  • Just a 2-minute drive from UF Health North and a few minutes from UF Health Hospital North
  • Free airport and local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville Airport offers its guests a 24-hour fitness center and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. The business-friendly Hyatt Place Jacksonville Airport also features a terrace, a picnic area, and complimentary newspapers in the lobby. A roundtrip airport shuttle (available 24 hours) and an area shuttle are free. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

Guests are served free full breakfast daily from 6:30 AM to 9:30 AM.
24/7 Gallery - This bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • 24-hour airport shuttle
  • Free area shuttle
  • Free self parking on site
  • Extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hyatt Place Jacksonville Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hyatt Place Hotel Jacksonville Airport
Hyatt Place Jacksonville Airport
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Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Hotel
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Hyatt Place Jacksonville
Hyatt Place Jacksonville
Hyatt Place Jacksonville Airport Hotel
Hyatt Place Jacksonville Airport Jacksonville
Hyatt Place Jacksonville Airport Hotel Jacksonville

Hyatt Place Jacksonville Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1494 out of 2200 reviews
Rating 8 - Good. 375 out of 2200 reviews
Rating 6 - Okay. 177 out of 2200 reviews
Rating 4 - Poor. 67 out of 2200 reviews
Rating 2 - Terrible. 87 out of 2200 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was absolutely spotless! The front desk welcoming and so efficient! The breakfast was incredibly tasty delicious freshly made and the variety unbelievable! The lady in the dining area was so wonderful very attentive and the service was impeccable! We thoroughly enjoyed every aspect of our 4 night stay! We will be back! Thank you!
Stayed 2 nights in Jul 2025

2/10 Terrible

Elisa

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not enjoy my stay at this property. The room had a weird smell like they cleaned throw up and were trying to mask the smell. The box springs on both mattresses looked dingy and the carpet looked dirty.
Stayed 1 night in Aug 2025

10/10 Excellent

Kesia

Liked: Cleanliness
Stayed 2 nights in Aug 2025

10/10 Excellent

Antonio, Ludowici

Stayed 2 nights in Aug 2025

6/10 Okay

jodi

Travelled with family
Liked: Staff & service
Property and staff were great!! The bathrooms very old and kind of grungy.
Stayed 1 night in Aug 2025

10/10 Excellent

Latasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was small in room 419. Also the room did not have a microwave. It was very convenient for what we needed. I will select this location again.
Stayed 1 night in Aug 2025

10/10 Excellent

Teklit

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Travelled with family and small children
Liked: Amenities
Excellent service
Stayed 1 night in Aug 2025

6/10 Okay

donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Chevon

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shuttle service was fantastic. We didn’t need to get an Uber for anything! It was great. The rooms were nice and we got early check in.
Stayed 1 night in Aug 2025

10/10 Excellent

Jonathan, Clearwater

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was amazing. I only stayed for one night, but it was worth it. The breakfast was excellent with many options. The staff were ver helpful. The only issue was the bed was a little bit firm to my taste, but still comfortable. I would definitely stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Ursula

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was a great stay . Clean and service was excellent. Stay here again.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

10/10 Excellent

Jed A

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Breena

Stayed 1 night in Aug 2025

10/10 Excellent

Meredith

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly, check-in was easy. Room was extremely clean. We had 2 queens and a pullout sofa for 2 adults and 3 kids. Easy layout. Will be back when we travel through again.
Stayed 1 night in Aug 2025

10/10 Excellent

Hector

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Irene

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. Comfortable & clean room.
Stayed 3 nights in Jul 2025

10/10 Excellent

Candace

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom was tight, hard to get in and out of.
Stayed 1 night in Aug 2025

2/10 Terrible

matt

Stayed 1 night in Aug 2025

8/10 Good

Jesse

Stayed 1 night in Jul 2025

8/10 Good

Mark

Stayed 1 night in Jul 2025

2/10 Terrible

JATIN

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Room - The room was not clean. The bathroom was very very small. Asked for a pillow at the front desk as we were family of 5 , but the front desk said they do not have pillow, and gave us one 12"x12" sofa pillow. ( Even informed the hotel at the time of booking). The room were terrible and stinky. The sink is outside the bathroom in the bedroom area. So if you wake up early and want to use the sink for brush or anything else , you turn on the lights in your bedroom area so your whole family will wake up with you as the lights are on. Does not understand this hotel concept for keeping the only sink outside in the bedroom area. Have seen many hotels, but they do have two sinks , one in bathroom and other in bedroom area Breakfast - They donot have waffles, yogurts eggs for the kids. Staff - Staff in the front desk was not that good., but staff in the breakfast area was helpful and was great. Overall - Terrible
Stayed 1 night in Jul 2025

10/10 Excellent

Erinn

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had wonderful accommodations for my one night stay. It was conveniently located 5 minutes to the airport.
Stayed 1 night in Jul 2025

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