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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

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Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

Sports facility
Lobby
Lobby
Exterior
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for View Two Queen Beds

A hotel room with a sofa, two beds, a desk, a TV, and a large window.

View Two Queen Beds

  • Sleeps 4
  • Free Wi-Fi

View all photos for View King Bed

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

View King Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(92 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queenbed & 1 Sofabed)

1 bedroom, in-room safe, desk, blackout curtains

Room (2 Queenbed & 1 Sofabed)

8.6 out of 10
Excellent
(70 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

1 bedroom, in-room safe, desk, blackout curtains

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(24 reviews)
  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hyatt Place Jacksonville / St. Johns Town Center

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Jacksonville / St. Johns Town Center gets good marks from our customers. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 5 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • 6 minutes by foot from St. Johns Town Center and a 4-minute drive from University of North Florida
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6472 square feet (601 square meters) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free continental breakfast daily.
The Placery - Onsite restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 53 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 797 out of 1066 reviews
Rating 8 - Good. 162 out of 1066 reviews
Rating 6 - Okay. 64 out of 1066 reviews
Rating 4 - Poor. 20 out of 1066 reviews
Rating 2 - Terrible. 23 out of 1066 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

R.

Liked: Cleanliness
Great place to stay at!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short business trip.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Great location for restaurants.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff, family friendly, and very nice location! Walking distance to a lot of areas ! Highly recommend
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazingly diverse breakfast! There was something for everyone!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Room was very clean and a great location.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Evani

Liked: Cleanliness, property conditions & facilities
very friendly staff!! i love staying here!!
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Aisha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room nice staff
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

eduard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , amazing views and the food was excellent, traveled with 5 family members and the accomodations were fantastic
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Jernell

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Rizwan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Kelly

Clean room, staff was great:)
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities
Everything was great
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

David

Liked: Amenities
Great stay. Friendly service desk and clean property.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, amenities
The room was clean. The breakfast buffet was delicious. They had a lot of options to choose from. We had a great stay. Love that the check out is until noon.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lizajo

Liked: Cleanliness, staff & service, amenities
Great staff and comfortable room!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Always a great place to stay!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Close to lots of shopping and dining. Center of everything. Clean hotel. Beautiful patio on the back. Lovely atmosphere. Friendly staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Devonda

Liked: Cleanliness, amenities, property conditions & facilities
Room was extremely clean, courteous staff, amazing breakfast! We will definitely ve returning.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Everything was good.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Terri

Room was clean. Staff courteous, especially front desk staff. Continental breakfast was good with plenty of choices.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities
Our room was cozy and clean. The staff was very friendly and knowledgeable about the local restaurants.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Josephine

Liked: Cleanliness, staff & service, amenities
We loved this property! Great location with everything you want or need right outside property, clean and attractive rooms, friendly staff, and an above average complimentary breakfast. We’ll be back!
Stayed 1 night in Jan 2026

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