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Hyatt Place Jacksonville / St. Johns Town Center

3.0 star property

Choose dates to view prices

Photo gallery for Hyatt Place Jacksonville / St. Johns Town Center

An outdoor patio with seating, a fire pit, and string lights.
A multi-story hotel with a modern design, featuring a large number of windows and a flat roof.
A modern living room with a dining area, a flat-screen TV, and a bookshelf.
A swimming pool with lounge chairs and umbrellas, surrounded by palm trees and a fence.
A modern bar area with a counter, bar stools, and a television screen. There are round tables with chairs in the dining area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
4742 Town Center Parkway, Jacksonville, FL, 32246
  • Place, St. Johns Town Center
    ‪1 min walk‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, University of North Florida
    ‪3 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪30 min drive‬

Room options

View all photos for View Two Queen Beds

A hotel room with a sofa, two beds, a desk, a TV, and a large window.

View Two Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed

A hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(101 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, Lake View (2 Queenbed & 1 Sofabed)

A hotel room with a grey sofa, a wooden coffee table, two beds with white bedding, a desk with a TV, and a large window offering a city view.

Room, Lake View (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • Lake view
  • 48 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room (2 Queenbed & 1 Sofabed)

A hotel room with a grey sofa, a wooden coffee table, two beds with white bedding, a desk with a TV, and a large window offering a city view.

Room (2 Queenbed & 1 Sofabed)

8.6 out of 10
Excellent
(75 reviews)
  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Lake View

A hotel room with a bed, a sofa, a desk, and a TV.

Room, 1 King Bed, Lake View

9.0 out of 10
Wonderful
(25 reviews)
  • Lake view
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

A hotel room with a bed, a sofa, a desk, a chair, and a TV.

Room, Accessible, Bathtub (2 Queenbed & 1 Sofabed)

9.2 out of 10
Wonderful
(25 reviews)
  • 40 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible

A hotel room with a bed, a desk with a chair, a sofa, a TV, and a window with a city view.

Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(14 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room With Two Queen Beds

1 bedroom, in-room safe, desk, blackout curtains

Room With Two Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Exterior
Holiday Inn Express & Suites Jacksonville - Town Center by IHG
Southside
  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,013 reviews
The price is €129
includes taxes & fees
16 Aug - 17 Aug
Holiday Inn Express & Suites Jacksonville - Town Center by IHG

About this property

Hyatt Place Jacksonville / St. Johns Town Center

Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hyatt Place Jacksonville / St. Johns Town Center offers 160 accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
The free breakfast at Hyatt Place Jacksonville / St. Johns Town Center gets good marks from our customers. During your stay, you're just a quick walk from St. Johns Town Center. You'll find features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, 5 meeting rooms, and conference space
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • 6 minutes by foot from St. Johns Town Center and a 4-minute drive from University of North Florida
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Jacksonville / St. Johns Town Center offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 6472 square feet (601 square meters) and includes conference space. The business-friendly Hyatt Place Jacksonville / St. Johns Town Center also features a terrace, dry cleaning/laundry services, and a convenience store. Parking is available for a fee.

This 3-star Jacksonville hotel is smoke free.

Guests are served free continental breakfast daily.
The Placery - Onsite restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 8 per day; includes in/out privileges)
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 5 meeting rooms
  • 6,472 square feet of conference space
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Ceiling hoist
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)

More

  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay (maximum USD 200.00 per stay), plus a one-time cleaning fee of USD 100.00
  • Only dogs are allowed
  • Maximum 2 (weight limit: 53 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 12 children stay free when using existing bedding.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 8.00 per day (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay (maximum USD 200.00 per stay) plus USD 100.00 one-time cleaning fee
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 12 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Hotel
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hotel Hyatt Place Jacksonville / St. Johns Town Center
Hyatt Place St. Johns Town Center Hotel
Hyatt Place Jacksonville St. Johns Town Center
Hyatt Place St. Johns Town Center
Hyatt Place Jacksonville / St. Johns Town Center Jacksonville
Hyatt St Johns Town Center

Hyatt Place Jacksonville / St. Johns Town Center Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 868 out of 1173 reviews
Rating 8 - Good. 180 out of 1173 reviews
Rating 6 - Okay. 76 out of 1173 reviews
Rating 4 - Poor. 24 out of 1173 reviews
Rating 2 - Terrible. 25 out of 1173 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, spacious well- equipped rooms, super welcoming staff.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rashad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

LANCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean and the food was tasty and the staff was very helpful
Stayed 1 night in May 2026
Verified review

10/10 Excellent

R.

Liked: Cleanliness
Great place to stay at!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, helpful kind staff, nice deck in back to watch sunset over river
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Experience all around.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short business trip.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Becky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, staff top notch. Room was very clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was amazing, plenty of options. Parking was great as well multiple spaces open and available even for a crowded area.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was advertised and perfect location for Towncenter.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were absolutely amazing. Doyle was so accommodating, and everyone was incredibly friendly
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple but the view and the size of the room were great. Excellent service. Could improve their Breakfast bufete.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty loud place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Quinea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised as Hyatt Place Jacksonville had a somewhat posh air about it (the lobby decor, outside deck on the lake and the hotel room). I would absolutely stay there again! It did not disappoint.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New and clean. Great location for restaurants.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Christy

Liked: Cleanliness, staff & service, amenities
Room was very clean and a great location.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, great staff, family friendly, and very nice location! Walking distance to a lot of areas ! Highly recommend
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jernell

Liked: Cleanliness, staff & service, amenities
We enjoyed our stay here.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Evani

Liked: Cleanliness, property conditions & facilities
very friendly staff!! i love staying here!!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

eduard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel , amazing views and the food was excellent, traveled with 5 family members and the accomodations were fantastic
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Wanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an amazingly diverse breakfast! There was something for everyone!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Kelly

Clean room, staff was great:)
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Rizwan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and friendly staff!
Stayed 1 night in Jan 2026

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