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Ramada Hotel & Conference Center by Wyndham Jacksonville

3.0 star property

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Room, 2 Queen Beds, Non Smoking (Pet-Friendly)
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Lobby
Suite, 1 Bedroom, Non Smoking (Ramada) | Bathroom

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

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3130 Hartley Road, I-295 and San Jose, Jacksonville, FL, 32257
  • Place, Bowlero Mandarin
    ‪15 min walk‬
  • Place, Jacksonville Naval Air Station
    ‪10 min drive‬
  • Place, St. Johns Town Center
    ‪17 min drive‬
  • Airport, Jacksonville, FL (JAX-Jacksonville Intl.)
    ‪44 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

Room, 2 Queen Beds, Non Smoking (Pet-Friendly)

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

Suite, 1 Bedroom, Non Smoking (Mandarin Suite)

  • 81 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada)

Suite, 1 Bedroom, Non Smoking (Ramada)

  • 56 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 4

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Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 2

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Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 2

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 4

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

Room, 1 Queen Bed, Accessible, Non Smoking (Mobility/Hearing Impaired)

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • 25 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 3

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 5

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 5

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 3

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 5

View all photos for Room

Premium bedding, desk, iron/ironing board, free cots/infant beds

Room

  • Sleeps 5

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About this property

Ramada Hotel & Conference Center by Wyndham Jacksonville

Along with an outdoor pool, this smoke-free hotel has a restaurant and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
Ramada Hotel & Conference Center by Wyndham Jacksonville offers 150 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the breakfast at Ramada Hotel & Conference Center by Wyndham Jacksonville. During your stay, you'll be within walking distance of Bowlero Mandarin. Features include free WiFi in public areas and free self parking, plus an outdoor pool.
  • Free WiFi
  • Free self parking and RV/bus/truck parking
  • Enjoy American cuisine while dining at GiGis
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and 10 meeting rooms
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the clean accommodations
  • 6 minutes by car from Mandarin Museum and 6 minutes from Mandarin Park
  • Cats and dogs welcome for a fee (restrictions apply)
Ramada Hotel & Conference Center by Wyndham Jacksonville offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 10 meeting rooms. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A nightclub, a vending machine, and laundry facilities are also featured at the business-friendly Ramada Hotel & Conference Center by Wyndham Jacksonville. Self parking is free.

This 3-star Jacksonville hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily.
GiGis - This restaurant specializes in American cuisine and serves brunch and dinner. Reservations are required.
Piano Bar - This piano bar serves light fare only. Happy hour is offered. Open select days.
Comedy Zone - This restaurant serves light fare only. Guests can enjoy drinks at the bar. Open select days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available for a fee: USD 7.95 to 15.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Comedy Zone
  • GiGis
  • Piano Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Nightclub
  • Outdoor pool

Family friendly

  • Children's pool
  • Fenced pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 10 meeting rooms
  • 10,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Ballroom
  • Banquet hall
  • Built in 1984
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 7.95 to 15.95 per person
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property requires a deposit equal to one night's rate and tax for cash payments at check-in for any reservations where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 8:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacksonville Ramada
Ramada Hotel Jacksonville
Ramada Jacksonville
Ramada Jacksonville Hotel
Ramada Conference Center Mandarin Hotel Jacksonville
Ramada Hotel Wyndham Jacksonville
Ramada Wyndham Jacksonville
Ramada Hotel & Conference Center by Wyndham Jacksonville Hotel

Ramada Hotel & Conference Center by Wyndham Jacksonville Reviews

Reviews

6.0
Rating 10 - Excellent. 247 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 148 out of 1000 reviews
Rating 2 - Terrible. 279 out of 1000 reviews

5.6/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Thomas

Disliked: Cleanliness, staff & service, amenities
Rude front desk staff. No towels or soap. No hot breakfast on last day. Other breakfasts very subpar. No hot water. Heating system broken in room. Room dirty. Ice machines not working. Facility very run down. Poor TV service.
Stayed 3 nights in Jan 2026

4/10 Poor

Kyle

Disliked: Cleanliness, amenities, property conditions & facilities
Not great.
Stayed 11 nights in Dec 2025

2/10 Terrible

Bob

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
A very disappointing experience. Do not stay here. The rooms are severely dated. There were no washcloths, the carpet is absolutely gross, the A/C fan did not work, very limited TV stations, the trash recepticles at the side entrances were overflowing with trash, dirty towels were piled up outside the rooms, dirty diapers and trash were outside in the parking spaces, and worst of all, guests were loud and arguing all through the night to the point of yelling profanities and kicking the doors of the rooms. We did not feel safe or valued as customers. In fact, we did not complete our stay and forfeited a night of the charge.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, amenities
Staff was nice. The hotel itself was a complete catfish. The firsr room we was given hadnt been cleaned. No bedding, trash, drigs.. smell of weed and smoke was horrible. The second room was mildly better, but we had 2 microwave ls... had to unplug the mlfridge to use the microwave. The floors were so dirty it made all of ourbsocks blackon bottom. No landline phone for wmergencies.. and it was a non smokin h room, yet still jad a hint of smoke. The light bulb beside the bed was taped into place and the fixture itself was broken.
Stayed 4 nights in Dec 2025

10/10 Excellent

Stephen

Liked: Amenities
Excellent Breakfast and Polite STAFF
Stayed 3 nights in Nov 2025

2/10 Terrible

Mary

Disliked: Staff & service, amenities, property conditions & facilities
All the services at the hotel are very bad. The rooms are dirty, the heating doesn't work, and the bathrooms are in poor condition. I do not recommend it.
Stayed 4 nights in Dec 2025

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and very spacious. The staff was very professional and polite
Stayed 2 nights in Dec 2025

4/10 Poor

Thomas, citrus heights

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Check-in was slow, room was musty, and outdated. Refrigerator needed to be defrosted. The comedy club was a nice surprise and the breakfast buffet was surprisingly good.
Stayed 1 night in Dec 2025

6/10 Okay

Janet

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
After seeing the first room, I requested a different one. It felt unclean. The second was better, but upkeep was poor and carpet was suspect. The Breakfast was very good, saving the overall experience from being worse.
Stayed 1 night in Dec 2025

4/10 Poor

Barbara

Disliked: Property conditions & facilities
When I checked in the Gentle man was great, the next morning i went and told the night shift lady that my shower needed cleaning as the housekeeper sprayed it down but forgot to clean it, and i needed a working blow dryer, the housekeeper came in but no blow dryer, she wiped down the shower but not cleaned it. This hotel has a comedy club, and when it is going on, hotel guests do not have parking, they need to make sure that their paying guest have parking and not have to park across the street at night to get to their rooms, very dangerous for a single woman staying at the hotel. no coffee maker as advertised, the night shift person is not very customer oriented and seemed to be bothered when i asked about the ice machine, which found out it was out of order. Charlie in the buffet area, is such a delight, he greets all of the guests and is such a pleasure to see every morning of my four night stay. Please help this hotel, I have been coming to it for over 25 years for it's buffet and stay and i see it going down hill, it just needs some updating as the room i stayed in was in need of some work. The complaint is the night shift not being very customer friendly, and the housekeeping needs to be a little better with making sure the rooms are completely clean, and be a little more task oriented as she took the shampoo and conditioner and left two lotions in the place of. all in all i would stay again but would make sure i was treated like i was wanted and their priority.
Stayed 4 nights in Dec 2025

2/10 Terrible

Greg

Travelled with family
Disliked: Cleanliness, amenities
The room that I was put in. stunk. and I mean smelt so badly you wouldn't believe it. After surveying the rest of the room, I found. that the bathroom was very dirty. The toilet sheet was very loose. The TV had no cable connection coming into it. so the TV would not play. You can find out the room that I was given. Go check it out and you will see what I mean by stunk. I will never recommend any one to stay. in a Ramada Inn ever. Now going back to the loose toilet sheet. I am disabled and I wear a prosthetic on my left leg all the way up to my ass. So if I wouldn't have checked that toilet sheet and sat down on it and fell, you would be looking at a very nice lawsuit. Let this hotel get in the condition that it is in should be fired immediately. and the top management of Ramada Inn should be reviewing this hotel in person. and possibly shutting it down. I immediately checked out of this room. I immediately checked out of this room and went across the street to La Quinta Inn. That was 100 percent better than the Ramada. And I also did not feel safe on the property because of the homeless people that were around it. I expect a full refund immediately.
Stayed 4 nights in Nov 2025

10/10 Excellent

Jaron

Stayed 1 night in Nov 2025

2/10 Terrible

Tara

Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty and I didn’t feel safe staying there so I canceled my reservation. I didn’t receive a refund because the hotel wouldn’t respond to Expedia despite them reaching out multiple times and me telling the clerk they would be reaching out to cancel my reservation.
Stayed 2 nights in Nov 2025

2/10 Terrible

Kameka

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Once entering the room, a VERY BAD STRONG odor was in the room. I had to leave the room door open like 3 hours & use Lysol to TRY to get rid of the smell. The iron broad cover filthy. I went back to the front desk to complain and the guy at desk said was, OH. No apology!! I requested a sheet so I could iron. He promised to come in 5 min to the room & NEVER came. We never got our bedsheets changed or trashed taken out. Next time I’m in Jacksonville, FL, I will be staying there. However, the location was perfect to get food or for shopping plus leisure.
Stayed 3 nights in Nov 2025

6/10 Okay

Damarlie

Stayed 1 night in Nov 2025

2/10 Terrible

Debasis

Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

4/10 Poor

David, Brockton

Disliked: Amenities
I travel often and try to stay at nice hotels that have a bar/lounge. This one has a nice one but it was closed the night I was there. You could get a drink in the “Comedy Club” but I’m not buying a ticket to get a drink. The grounds are filthy, people for a lack of the appropriate term, use the parking lot to get high. The room was decent.
Stayed 2 nights in Nov 2025

8/10 Good

Angela

Travelled with family
Concierge was very nice, very pleasant.
Stayed 2 nights in Oct 2025

10/10 Excellent

Florzelle

Stayed 1 night in Nov 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Cleaning staff went above and beyond to track me down and give me an item that I almost left behind. The breakfast attendant was more than attentive to our needs. The receptionists were also wonderful and helpful. Very great experience!
Stayed 3 nights in Nov 2025

6/10 Okay

Paul and Barbara

Disliked: Cleanliness, amenities
The rooms are the bare minimum that would be acceptable to be considered rentable. Awful smell ( like stale old cigarette smells ). Looks like a lot of homeless stay there and indigent hang out around all of the rooms. Beds were comfortable if you like soft mattresses. Don’t think I would stay there again. Like soft
Stayed 1 night in Nov 2025

4/10 Poor

Eric

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
No wash cloths in the room. No hair dryer even though it had the holder. Breakfast buffet from 6:30-9:30. No hot food brought out till 7:45. The hotel is very outdated and could use some definite refurbishing. Trash all over outside. As if nobody cared about the appearance of the property.
Stayed 1 night in Nov 2025

10/10 Excellent

Stephen

Stayed 1 night in Nov 2025

2/10 Terrible

OTIS C WHITE Jr, Sharpsburg

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
the bathroom shower was terrible, floor was not clean in the room, the only thing good was the breakfast. Staff was Rudd.
Stayed 1 night in Nov 2025

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